Pros:Very good rates and nice employees.
Cons:Took over an hour just to pickup the car; even though there were 8 people in front of me, they had 3 agents, and I had entered on line my drive license #. The parking lot was very dark outside 7:20 pm, impossible to check my car for dents, scratches, or cracks in the windshield. I took the shuttle from the airport to Fox. Very nice driver. When I dropped off the car it was extremely difficult to find the place. Not by all the other car rentals. No signs or directions for the Fox location drop. Need to let us know when we pick up and give written directions when we drop off. Outside not lighten up and wasn't sure where to park the car or what to do with the keys. Agent admitted it is a common complaint about finding the place.