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Book Europcar car rentals

Driver's age: 25-65
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Europcar customer reviews

6.2
Okay4,188 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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A
2.0 Poor
agent closed and they still promised me the car. my trip was cancelled and they take too long to refund. bad
A
2.0 Poor
Didn’t realize it was an electric car - asked to pay to switch to a hybrid or gas’s due to planned long drive. Staff member refused & was rude. Didn’t try to understand & kept speaking in French even though I asked for English. Gave small electric car with NO charging cord & the charging port on the car didn’t match any of the charging ports available on the road or in the town we visited. We spent more time looking for & staying at a charging station than we did being able to do our planned tours of the area. Agent didn’t explain return process for an early morning return & I circled the airport twice before figuring it out.
A
2.0 Poor
Regarding this it was a deeply disappointing and upsetting experience when collecting my rental vehicle. Upon arrival at the counter, I was pressured into purchasing additional products and coverages that I did not request, agree to, or need. I was told these items were mandatory and that the insurance I already held through Expedia “wasn’t valid” and that I should “contact Expedia” instead. This information was misleading and felt deliberately manipulative. I was also charged for services I did not use, including being made to sign for items such as a bus transfer that I never took, yet was still billed for. The counter agent’s behaviour was unprofessional and unacceptable (sanoe). She was rude, dismissive, and gave me an ultimatum: either pay the added charges and hurry up as she can’t waste her time with me as customer waiting or leave without a vehicle and with no refund. This felt coercive and left me with no genuine choice. This experience not only resulted in unauthorised charges, but also ruined the start of my holiday. I believe I was misled, upsold without consent, and effectively defrauded.
A
8.0 Very Good
Do not buy an international insurance. Europcar in Ecuador will make you buy their insurance even if you use another insurance. Save the money and buy their insurance when you pick up the car.
A
2.0 Poor
- Very very very old car, dents and scratches everywhere (could not even write them on paper). - After 15 km front tire was loosing air, Kept pumping it up. - Car not clean outside and inside (old, thus....) - 3 Weeks after returning the car (all fine) still waiting for deposit to be released, although they state that they have ordered the bank to do so. It does NOT have to take that long! Ridiculous! - Never Europecar again!
L
4.0 Mediocre
Got extra fees added at the airport, €50 extra a day
J
2.0 Poor
I booked this company specifically because it was listed as “Terminal” pick up. I showed up at the counter, and they told me there would be a ~600AUD additional charge to pick up at the Terminal. Otherwise I had to get a shuttle bus to the off-Terminal site. I was travelling with my wife, large bike box, 3 suitcases and we booked the Terminal pick up so we didn’t have to worry about anything fitting or not fitting in the shuttle van. Had to waste at least 2 hours waiting for the shuttle and driving to the pick up for the pickup and return. The price we paid reflected Terminal pick up/drop off. Customer service lady clearly skipped customer service onboarding and had the attitude of “not my problem” even when I showed the Kayak confirmation email said Terminal. Because her system said a different location, of course she was right and the customer was wrong. Would not book again. I still don’t understand how in 2025 the car rental industry is still a mess and usually a terrible experience.
A
4.0 Mediocre
Gave me the car without a full tank, but charged for returning it with the same level.
P
8.0 Very Good
Long line for pick up. For some reason the process seemed overly complex.
A
2.0 Poor
When picking up the price of the rental skyrocketed to nearly 3 times what was booked. The car would not connect to the phone, they tried to add a Bluetooth dongle but that only worked for 3 blocks. Corded didn’t work. Navigated by holding the phone not great when driving on a new side of the road. Felt like a bait and switch. Would never rent from them again.

How other car rental agencies scored

Europcar car hire prices in the United Arab Emirates

Discover the best prices for you by selecting your travel dates on KAYAK.
Kia Pegas car
Kia Pegas
or similar Small
2
2
4-5
M
AED 72/day
View Deal
Nissan Sunny car
Nissan Sunny
or similar Small
4
2
4-5
M
AED 83/day
View Deal
Hyundai Elantra car
Hyundai Elantra
or similar Medium
5
3
4-5
M
AED 90/day
View Deal
Mazda Mazda6 car
Mazda Mazda6
or similar Medium
5
3
4-5
M
AED 100/day
View Deal
Toyota Avanza car
Toyota Avanza
or similar Van
5
3
4-5
M
AED 254/day
View Deal
Toyota Fortuner car
Toyota Fortuner
or similar SUV
5
2
4-5
M
AED 160/day
View Deal
Kia Picanto car
Kia Picanto
or similar Small
2
2
2/4
M
AED 69/day
View Deal
Ford Taurus car
Ford Taurus
or similar Luxury
5
5
4-5
M
AED 218/day
View Deal
Toyota Innova car
Toyota Innova
or similar Van
5
3
4-5
M
AED 302/day
View Deal
Audi A5 car
Audi A5
or similar Luxury
5
5
2/4
M
AED 268/day
View Deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar SUV
5
5
4-5
M
AED 253/day
View Deal
Toyota Raize car
Toyota Raize
or similar SUV
5
3
4-5
M
AED 88/day
View Deal
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
M
AED 90/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
M
AED 136/day
View Deal
Class Luxury SUV car
Class Luxury SUV
or similar SUV
5
5
4-5
M
AED 259/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car rentals?

Address

Al Maktoum International Airport

Hours

Phone

+971 4 887 9716

Address

Sheikh Zayed Road Vehicle Will Be

Hours

Phone

+971 58 641 3092

Address

The Palm Island

Hours

Phone

+971 58 641 3092

Address

Managed By Alqouz Office Dubai

Hours

Phone

+971 58 641 3092

Address

Riyadh Street, Sheikh Rashid Road

Hours

Phone

+971 58 641 3060

Address

Sadaf 3 Jumeirah Beach Residence

Hours

Phone

+971 58 641 3092

Address

Al Jaddaf Wharf

Hours

Phone

+971 58 641 3092

Address

Al Mankhool Bur Dubai

Hours

Phone

+971 58 641 3092

Address

Lease Office Building N16 Jafza

Hours

Phone

+971 4 887 1113

Address

Sheikh Zayed Road

Hours

Phone

+971 4372 2993

Address

319 Road

Hours

Phone

+971 58 641 3092

Address

Jumeira Al Qasr Hotel

Hours

Phone

+971 586 413 060

Address

In Terminal 3 Arrival Hall

Hours

Phone

+971 52 988 0030

Address

In Terminal 1 Arrival Hall

Hours

Phone

+971 52 988 0040

Address

Al Khaleej Road

Hours

Phone

+971 586 413 060

Address

In Terminal 2 Arrival Hall

Hours

Phone

+971 52 801 0810

Address

Al Khail Rd Dubai

Hours

Phone

+971 52 128 4236
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Abu Dhabi
Medium
AED 53/day
AED 44/day

Top tips for renting a car from Europcar

  • 25% of our users found rental cars from Europcar for AED 49 or less
  • Book your rental car from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 50% cheaper than other car types, on average.

FAQs about renting a car from Europcar

  • How much does it cost to rent a car from Europcar?

    On average a rental car from Europcar costs AED 249 per day.

  • What is the most popular rental car from Europcar?

    Luxury (BMW X4 or similar) is the most frequently booked rental car type from Europcar.

  • How many car rental locations does Europcar have?

    Europcar has 4,889 rental locations worldwide. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Which countries does Europcar have rental car locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to rent a car from Europcar for a week?

    On average a rental car from Europcar costs AED 1,744 per week (AED 249 per day).

  • How much does it cost to rent a car from Europcar long term for a month?

    On average a rental car from Europcar costs AED 7,474 per month (AED 249 per day).

Everything you need to know for your Europcar car rental