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Book Europcar car rentals

Driver's age: 25-65
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Europcar customer reviews

6.2
Okay4,163 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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A
2.0 Poor
When booked it was showing car in terminal..but when reached have been adviced car was off the terminal..had to wait for 40mins for shuttle to pick me up…during rental…had flat tyre and they asked me to wait 1hr which was not acceptable
A
2.0 Poor
The pick up was too long and disorganized.
J
4.0 Mediocre
Shocking & pathetic sums it up. The car was described as suitable for 5 passengers, which it certainly was not, we were 4 European adults. There was no provision for an upgrade to a larger vehicle, which we would have done but there were none available! At KLIA Airport? Hard to believe. The cost was extremely expensive - it worked out to $460 AUD for 3 days! What a rip off! over $100 a day! for a proton buzz box of a car. Never again. It would have cost another $70 if I had dropped it back before opening time at Senai airport. No it was very disappointing from what I though was a reputable car hire company.
A
4.0 Mediocre
Europcar is actually Fox Rental. The agent at the check in counter was not able to explain why I had to answer certain questions (got example why was being asked to sing to confirm I have not taken an airport shuttle to get to their office). I've also asked for no insurance extras to be added. After dropping off the car I've realized they've added LDW and LRP optional insurance. I have a feeling I will never see these refunded, despite having asked for no extras at pick up. Just another zero transparency car rental company. The car was dirty on the inside, full of crumbs, a half empty bottle and napkins. The drop off process was quick however and someone assisted me right away. They location of the drop off is not too far from the escalator to the terminal shuttle.
A
2.0 Poor
35 min to get the contract. another 40 min to get the car.
M
2.0 Poor
I left my iPad in the car and the employees have not been at all helpful in helping me to get it back
A
2.0 Poor
That when filling in details then making payment for rental. Then it says about the deposit, was not happy about that as it was too late after I had already paid for the rental. And communication when enquiring about things could not understand them, as English was their 2nd language
A
2.0 Poor
False and misleading advertising ! Marketed and sold as “in terminal” pickup but then involved shuttle bus and walk from drop off point to collect the car. Extremely dissatisfied. Result was late for high level meeting.☹️
C
2.0 Poor
Finding the rental car location was about a half mile walk. I was told that there were no smaller cars as I requested, only mini SUV's and hatchback larger cars, neither of which I wanted as I am unfamiliar with driving on the English side of the road. The best they could do was to provide a small SUV which was a manual transmission and then sent me off to find it and drive it without any guidance on how the car operated. I walked back, rented an upgrade, after complaining the staff showed me how to use it and drop off was fine. I am so tired of the bait & switch tactics that I have filed a formal complaint and I will no longer, and I will advise all company employees to avoid Europcar. My advice: have the car someone reserved actually available. When you don't, offer an upgrade as a courtesy as they do in the U.S., and do not charge someone for it.
A
8.0 Very Good
Car deposits are not supposed to be high. $900 in the beginning!!!!! no wonder people get angry about it. I was too ...to be honest I was double charged deposit so I couldn't buy ANYTHING on my trip but stay home and do errands for my family 🤬

How other car rental agencies scored

Europcar car hire prices in the United Arab Emirates

Discover the best prices for you by selecting your travel dates on KAYAK.
Kia Pegas car
Kia Pegas
or similar Small
2
2
4-5
M
AED 72/day
View Deal
Mitsubishi Mirage G4 car
Mitsubishi Mirage G4
or similar Small
4
2
4-5
M
AED 76/day
View Deal
Hyundai Elantra car
Hyundai Elantra
or similar Medium
5
3
4-5
M
AED 91/day
View Deal
Mazda Mazda6 car
Mazda Mazda6
or similar Medium
5
3
4-5
M
AED 105/day
View Deal
Toyota Avanza car
Toyota Avanza
or similar Van
5
3
4-5
M
AED 254/day
View Deal
Toyota Fortuner car
Toyota Fortuner
or similar SUV
5
2
4-5
M
AED 157/day
View Deal
Kia Picanto car
Kia Picanto
or similar Small
2
2
2/4
M
AED 68/day
View Deal
Ford Taurus car
Ford Taurus
or similar Luxury
5
5
4-5
M
AED 213/day
View Deal
Class Standard Van car
Class Standard Van
or similar Van
5
3
4-5
M
AED 269/day
View Deal
Audi A5 car
Audi A5
or similar Luxury
5
5
2/4
M
AED 261/day
View Deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar SUV
5
5
4-5
M
AED 253/day
View Deal
Toyota Raize car
Toyota Raize
or similar SUV
5
3
4-5
M
AED 90/day
View Deal
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
M
AED 92/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
M
AED 135/day
View Deal
Class Luxury SUV car
Class Luxury SUV
or similar SUV
5
5
4-5
M
AED 259/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car rentals?

Address

Al Maktoum International Airport

Hours

Phone

+971 4 887 9716

Address

Sheikh Zayed Road Vehicle Will Be

Hours

Phone

+971 58 641 3092

Address

The Palm Island

Hours

Phone

+971 58 641 3092

Address

Managed By Alqouz Office Dubai

Hours

Phone

+971 58 641 3092

Address

Riyadh Street, Sheikh Rashid Road

Hours

Phone

+971 58 641 3060

Address

Sadaf 3 Jumeirah Beach Residence

Hours

Phone

+971 58 641 3092

Address

Al Jaddaf Wharf

Hours

Phone

+971 58 641 3092

Address

Lease Office Building N16 Jafza

Hours

Phone

+971 4 887 1113

Address

Sheikh Zayed Road

Hours

Phone

+971 4372 2993

Address

319 Road

Hours

Phone

+971 58 641 3092

Address

Jumeira Al Qasr Hotel

Hours

Phone

+971 586 413 060

Address

In Terminal 3 Arrival Hall

Hours

Phone

+971 52 988 0030

Address

In Terminal 1 Arrival Hall

Hours

Phone

+971 52 988 0040

Address

Al Khaleej Road

Hours

Phone

+971 586 413 060

Address

In Terminal 2 Arrival Hall

Hours

Phone

+971 52 801 0810

Address

Al Khail Rd Dubai

Hours

Phone

+971 52 128 4236
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Abu Dhabi
Small
AED 40/day
AED 34/day

Top tips for renting a car from Europcar

  • 25% of our users found rental cars from Europcar for AED 39 or less
  • Book your rental car from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 52% cheaper than other car types, on average.

FAQs about renting a car from Europcar

  • How much does it cost to rent a car from Europcar?

    On average a rental car from Europcar costs AED 235 per day.

  • What is the most popular rental car from Europcar?

    Premium (Chrysler 300 or similar) is the most frequently booked rental car type from Europcar.

  • How many car rental locations does Europcar have?

    Europcar has 4,860 rental locations worldwide. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Which countries does Europcar have rental car locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to rent a car from Europcar for a week?

    On average a rental car from Europcar costs AED 1,642 per week (AED 235 per day).

  • How much does it cost to rent a car from Europcar long term for a month?

    On average a rental car from Europcar costs AED 7,035 per month (AED 235 per day).

Everything you need to know for your Europcar car rental

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