Cons:They charged my car incorrectly! More time on the phone!
Anonymous, Mar 2017
Pros:Quick and easy check in and out. No line car was ready and waiting...
Anonymous, Aug 2018
Cons:They charged me 30eur....that's about 36 us dollars...for "waiving "their insurance because my credit card covered me extensively....they never mentioned there would be a fee. Let alone such a extortionistic one as large as that.. Will never use them again and implore you not to either.. Crooks!!!
8.4 Very Good
Anonymous, Apr 2017
Cons:long wait to get car
Anonymous, Aug 2016
Cons:I picked up a dirty car in Cincinnati to take it to mbs airport.When I dropped the car off they asked if I had the miles I said no and they said if you don't nee your receipt you are good.I thought I should just get the miles so I did and the girl at the counter printed me a receipt for double what I was told.I asked the girl why and she said it was because I dropped it off early yes early.She told me that's how third party sites get you.I said what does that mean?She said she would of been able refund my money if I would of went straight through Avis never again will I do that...
Anonymous, Nov 2017
Pros:Made it a smooth check in, car was great condition and clean, check back in was just as smooth!
Anonymous, Aug 2017
Pros:They were very helpful while filling out the paperwork and did not haggle us to add on any special coverage.
Anonymous, May 2019
Pros:Great staff, great car
Cons:Location :) Parking in a parkade is fine, but over the long weekend,access was challenging.
Sheryl, Mar 2020
Pros:No!!! I had to wait outside at SLC airport for over an hour & froze my butt off! I went inside to warm up & missed the shuttle.
Cons:Everything could have been better!!! After all the waiting in line, FOX cancelled my car rental!!! I had to scramble to find another rental agency, go back to the airport/find another car/& wait in line all over again. Horrible!!!
Susan, Aug 2016
Pros:I was not happy that our extra day was so expensive compared to the rest of the rental I am not sure if other rental cars make you pay for the whole tank if you buy the gas in advance. It would seem that if I pay you to refill it you would know how much is in the tank at that point and then be able to charge me later that day