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Avis customer reviews
6.7
OkayBased on 10,000 verified guest reviews
Pros +
Cons -
Would not accept any form of payment besides a credit card. (in 70 reviews)
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Date
S
2.0 Poor
Stephanie, Jun 2025
I had a confirmation through Kayak but Avis did not have a car for me and wouldn’t have one until evening. They struggled to find me in the system. I rented through Turo instead
M
8.0 Very Good
Michelle, Jun 2025
We were given a smaller car than they advertised, a Corolla instead of a Camry. I didn’t realize this until we drove off.😔 The car was clean, the rental office was offsite from the airport, but that’s why we got such a good price. In-out in 5 minutes! I’ll rent from them again, but will be more aware of the model of the car.
D
2.0 Poor
Dr. Paulo, Jun 2025
REPORT OF FACTS VEHICLE RENTAL UNIDAS/AVIS RENT A CAR I rented a vehicle through the rental company UNIDAS AVIS Rent a Car, located at Guarulhos International Airport GRU1 (Unidas Locadora S.A.), with pick-up taking place on June 29, 2025, at 7:22 a.m., as per the receipt in the reservation # *****. The final destination of the rental was the rental company's unit in Sorocaba SOD2 (Av. Eng. Carlos Reinal, *****, Sorocaba/SP), where the vehicle was returned on the same day, June 29, 2025, at 12:55 p.m. The rented vehicle, a white Hyundai HB20 model, license plate *****, was subjected to an initial inspection at the time of pick-up, with the procedure being carried out by the employee identified as GRU1-GILMA (unit GRU1). At the time, some damage to the car's bodywork was noted, and there was no mention or finding of cracks or damage to the windows. When the vehicle was returned to the Sorocaba unit (SOD2), a new inspection was conducted by the employee identified as GRU1-GABRI (even with the code GRU1), who claimed to have identified a crack in the front windshield, right side, attributing responsibility for the alleged damage to me and demanding payment of R$1,100.00 (one thousand and one hundred reais) to replace the glass. However, it should be noted that the aforementioned crack already existed when the vehicle was picked up, and was hidden by a sticker strategically positioned over the damaged area, which prevented its identification during the initial inspection (as shown in Photo 1, which reveals glue marks from the sticker later removed by the inspector himself upon delivery). Furthermore, the crack had already been repaired with resin, which is evidence that the damage is pre-existing and does not correspond to the period in which I used the vehicle, as shown in Photo 2. Furthermore, the short interval between the collection and return of the vehicle (approximately 5 hours and 30 minutes) makes it highly unlikely that there would have been enough time to cause and carry out repairs to the crack in question. Despite these arguments having been presented clearly, I was forced to immediately pay the amount of R$1,100.00, without any possibility of contestation or filing a dispute. It should be noted that the employee responsible refused to provide his full name, to issue an invoice or receipt for the payment made by card and, in a harsh manner, limited himself to providing only the telephone number of the company's ombudsman. Another point that deserves attention concerns the charging of a return fee of R$222.11, which was duly paid at the time of contracting, presumably to cover the costs of returning the vehicle to the unit of origin (GRU). However, I was informed by the same employee that the vehicle would remain at the Sorocaba unit, contradicting the justification for the aforementioned fee and configuring a possible undue charge.
A
2.0 Poor
Anonymous, Jun 2025
Terrible
J
10.0 Wonderful
Jim, Jun 2025
Avis did everything right. No issues.
S
2.0 Poor
Sean, Jun 2025
Poor. They didn’t have any car inventory and was forced to leave with a minivan instead of an SUV as booked.
A
2.0 Poor
Anonymous, Jun 2025
Absolutely horrific. Actually put me in an unsafe position, customer service is offensive and ended up costing me more money because I was stuck.
J
2.0 Poor
Jeana, Jun 2025
They called and said they had no cars and sometimes the system has a lag. So there was no rental.
A
10.0 Wonderful
Anonymous, Jun 2025
Super nice guys at the rental place. Had an upgrade which was awesome. Really great experience.
A
6.0 Okay
Anonymous, Jun 2025
Avis staff I dealt with did not give a continental. I almost felt like I had to apologise for them doing the job they are paid for. Also noted - car hire companies charge you when you leave the state for a ‘return to state’ fee but the vehicle I received, not the one I ordered was returning to its state so someone paid a return fee and I paid full rental - it’s a great scam in my opinion.
25% of our users found rental cars from Avis for AED 106 or less
Book your rental car from Avis at least 12 weeks before your trip in order to get a below-average price.
Intermediate car hire from Avis is around 22% cheaper than other car types, on average.
FAQs about renting a car from Avis
How much does it cost to rent a car from Avis?
On average a rental car from Avis costs AED 232 per day.
What is the most popular rental car from Avis?
Mini (Hyundai Atos or similar) is the most frequently booked rental car type from Avis.
How many car rental locations does Avis have?
Avis has 5,709 rental locations worldwide. Take a look at our Avis rental location map to find the best rental cars near you.
Which countries does Avis have rental car locations in?
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe
How much does it cost to rent a car from Avis for a week?
On average a rental car from Avis costs AED 1,625 per week (AED 232 per day).
How much does it cost to rent a car from Avis long term for a month?
On average a rental car from Avis costs AED 6,966 per month (AED 232 per day).
Everything you need to know for your Avis car rental
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