Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Skip to main content
Paris car hire reviews and directory
Rated no. 1
Autoclick Rent A Car
Best rated
8.8 Excellent (4 reviews)
2 locations in Paris
╳
Autoclick Rent A Car reviews
Car hire locations
Autoclick Rent A Car
Locations in Paris
1 Rue Des Vosges, Wissous
9 Rue De La Grande Borne
All Autoclick Rent A Car reviews
Autoclick Rent A Car reviews in Paris
From AED 154/day
Rated no. 2
Alamo
8.7 Excellent (6,466 reviews)
5 locations in Paris
╳
Alamo reviews
Car hire locations
Alamo
Locations in Paris
Paris Gare De Lest (exterieur)
+33 1 40 38 66 44
Paris Gare De Lyon - Sncf/rrs
+33 1 40 04 90 04
Paris Gare Du Nord Sncf Voie 3
+33 1 53 20 06 52
Paris Gare Maillot - Sncf/rrs
+33 1 45 72 02 01
Paris Gare Montparnasse - Rrs
+33 1 42 79 06 11
All Alamo reviews
Alamo reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was great
car was clean
great car
great experience
great service
great price
friendly staff
easy drop
return the car
car available
-
10.0
Pros: manager and staff was very helpful.
Cons: directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
review from
-
7.6
I needed to be told of the unique drop off location
Pros: I needed to be told of the unique drop off location. Because of the unique nature of the Geneva airport, the car needed to be dropped off on the French side it was not made to be crystal clear and for that I almost lost my flight
Cons: Nice car
review from
-
9.6
Cons: The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
review from
-
2.0
Pros: Don’t know.
review from
-
4.4
Office closed, No Car, Hidden fees, Responsible for tiny scratches
Cons: Reservation was for 12pm on a Saturday even though the rental location closed at 12pm and then does not open until Monday morning. The location was not at the train station but rather a block away. We had to walk with all our bags. Nonetheless we got there at 12 and the location was already closed for the weekend. It took us nearly 30 minutes on our cell phones to find a live person in France to talk to at Enterprise. While the reservation was made on Kayak
review from
-
2.0
Worst international rental car experience EVER!
Pros: Cars are onsite.
Cons: Where to start? Counter inside airport was closed, directing us to the booth where the cars are. Upon arrival, agent was already in a yelling match with another customer because they didn't have his car class (which happened to be my same car class). When the customer went outside to cool off, I inquired about our rental. Agent said he could get me into a smaller car, but for a lot better deal. I agreed, and he swiped my card (including a refundable $250 damage deposit). Upon return to drop vehicle off, no one was at the booth, with signs directing us to return the vehicle and drop keys off at rental counter inside terminal. Counter inside terminal had a sign directing us to leave the keys in lockbox. We did all of this, as indicated. Been home for over a month now, and we still have not received our refundable security deposit. We did no damage to vehicle. Where's my money? Chargeback time!! Worst experience EVER! Do not use!
review from
-
10.0
Pros: manager and staff was very helpful.
Cons: directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
review from
-
9.6
Cons: The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
review from
-
2.0
Pros: Don’t know.
review from
-
4.4
Office closed, No Car, Hidden fees, Responsible for tiny scratches
Cons: Reservation was for 12pm on a Saturday even though the rental location closed at 12pm and then does not open until Monday morning. The location was not at the train station but rather a block away. We had to walk with all our bags. Nonetheless we got there at 12 and the location was already closed for the weekend. It took us nearly 30 minutes on our cell phones to find a live person in France to talk to at Enterprise. While the reservation was made on Kayak
review from
-
2.0
Worst international rental car experience EVER!
Pros: Cars are onsite.
Cons: Where to start? Counter inside airport was closed, directing us to the booth where the cars are. Upon arrival, agent was already in a yelling match with another customer because they didn't have his car class (which happened to be my same car class). When the customer went outside to cool off, I inquired about our rental. Agent said he could get me into a smaller car, but for a lot better deal. I agreed, and he swiped my card (including a refundable $250 damage deposit). Upon return to drop vehicle off, no one was at the booth, with signs directing us to return the vehicle and drop keys off at rental counter inside terminal. Counter inside terminal had a sign directing us to leave the keys in lockbox. We did all of this, as indicated. Been home for over a month now, and we still have not received our refundable security deposit. We did no damage to vehicle. Where's my money? Chargeback time!! Worst experience EVER! Do not use!
review from
From AED 182/day
Rated no. 3
Enterprise
8.5 Excellent (12,833 reviews)
9 locations in Paris
╳
Enterprise reviews
Car hire locations
Enterprise
Locations in Paris
3 Boulevard Victor
+33 1 45 32 98 98
Paris 13 Place D'italie
+33 1 45 86 46 22
Paris Gare De Lest (extérieur)
+33 1 40 38 66 44
Paris Gare De Lyon - Sncf/rrs
+33 1 40 04 90 04
Paris Gare Du Nord Sncf Voie 3
+33 1 53 20 06 52
Paris Gare Maillot - Sncf/rrs
+33 1 45 72 02 01
Paris Gare Montparnasse - Rrs
+33 1 42 79 06 11
Paris Nation
+33 1 44 73 07 41
Paris Saint Lazare
+33 1 45 22 77 91
All Enterprise reviews
Enterprise reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up the car
great customer
great service
friendly staff
nice car
great experience
car available
great car
airport location
return the car
-
8.8
Pros: The young woman who presented me the car was excellent in her warm manner, explanation and thoroughness. The young gentleman who received the car upon my return was equally through and gentile.
Cons: Was initially told they were out of cars and I would have had to wait a few hours or return the following day. I refused and they quickly “ found” an available car. Unfortunately, the rental desks at many of these agencies are the most challenging to deal with.
review from
-
4.0
Experience poor and they are unresponsive to errors
Pros: The car itself
Cons: They have not fixed over charges they charged due to mileage overages on an unlimited mileage rental. They haven't responded to fix it. The pick up of the car was ridiculous, bad communication, giving me a car I didn't rent initially. I rented a mid-size SUV and they tried to give me a compact car, saying it was an SUV. Took over an hour just to pick car up as rental agent appeared to be incompetent. In the end, they overcharged for for a day and mileage - and have since failed to respond to my multiple attempts to resolve the incorrect charges.
review from
-
10.0
Great Service, Friendly Staff
Pros: We were given an upgrade on our reservation, so we used a fantastically comfortable car. The gas mileage was super, but the really great thing was the friendly, helpful, nice staff. Check in and return were easy and again, EVERYONE WAS SO NICE! Thank you Enterprise France.
Cons: I can't think of how this rental could have been better.
review from
-
10.0
Excellent customer service
Pros: First of all. The attention and very nice service by the customer service person( Alexandra).. the car was fantastic
review from
-
10.0
Pros: The staff at enterprise in Paris were amazing and helpful. I would definitely use again.
review from
-
10.0
Awesome
Pros: Customer service was outstanding! Car was excellent!
Cons: We try to extended our rental for another day but the phone number giving never answer, at one point even said that it was closed!
review from
-
3.6
Pros: Almost nothing and the fact I can't remember a pleasant thought about the experience it speaks a lot.
Cons: Everything! The price was supposed to be &45 and it turned out that they charge for miles which I was never told because nobody spoke french in the fakacta place
review from
-
9.6
Great car, staff and deal (despite a rocky start)
Pros: it was great to have some training by the staff on my hybrid rental, which was not so easy to start. one of the staff also gave me his mobile, in case I had an issue with the rental later on. The car was in very good shape, and held up very well. Also, the staff was very supportive when I got a small bruise on the car from an angry driver a few minutes before sending back the car.
Cons: Agency was empty when I arrived. waited 20+ minutes as staff were out picking up cars. not a big deal, but that was a bit stressful.
review from
-
2.0
The office closed at 6
Cons: There was no way to collect the car after that. They canceled the reservation and the only option they offered was for me to pick up the same car the next day for a lot more money for one fewer day.
review from
-
10.0
Great service
Pros: Enterprise took the time to explain how their policies worked in France regarding the initial deposit and eventual refund. In addition, they gave a great overview of the car the morning of our rental so there was no question where things like the spare tire, jack were. All in all, very good experience.
Cons: Nothing.
review from
-
5.6
GPS didnt work
Pros: Speak english
Cons: Didn't tell us about prepay petrol. Charges fees on top. Didn't have functioning GPS. Even though we requested it. Didnt pick us up even though thats what enterprise is known for.
review from
-
3.2
Premium price for non-premium car...
Pros: Manager waived a few days of out of country fee (which weren't clear when I booked). Manager eventually found me an Audi Q3 after a couple days with a Nissan Qashqai that was completely smoke filled -- nauseating my highly allergic family members.
Cons: Booked an Audi A6 "class" car. Told that the Nissan (which costs about half as much) is in the same class. Later told the Q3 is an upgrade for the SUV to premium SUV. It might be, but it isn't in the same class as an A6. Also informed that they don't have and never rent the A6 at this location. Clearly, they are promising -- and charging for -- a class of car that they just don't have. I might not call it bait and switch, but I wouldn't call it fair either.
review from
-
8.8
Pros: The young woman who presented me the car was excellent in her warm manner, explanation and thoroughness. The young gentleman who received the car upon my return was equally through and gentile.
Cons: Was initially told they were out of cars and I would have had to wait a few hours or return the following day. I refused and they quickly “ found” an available car. Unfortunately, the rental desks at many of these agencies are the most challenging to deal with.
review from
-
10.0
Great Service, Friendly Staff
Pros: We were given an upgrade on our reservation, so we used a fantastically comfortable car. The gas mileage was super, but the really great thing was the friendly, helpful, nice staff. Check in and return were easy and again, EVERYONE WAS SO NICE! Thank you Enterprise France.
Cons: I can't think of how this rental could have been better.
review from
-
10.0
Excellent customer service
Pros: First of all. The attention and very nice service by the customer service person( Alexandra).. the car was fantastic
review from
-
10.0
Pros: The staff at enterprise in Paris were amazing and helpful. I would definitely use again.
review from
-
10.0
Awesome
Pros: Customer service was outstanding! Car was excellent!
Cons: We try to extended our rental for another day but the phone number giving never answer, at one point even said that it was closed!
review from
-
9.6
Great car, staff and deal (despite a rocky start)
Pros: it was great to have some training by the staff on my hybrid rental, which was not so easy to start. one of the staff also gave me his mobile, in case I had an issue with the rental later on. The car was in very good shape, and held up very well. Also, the staff was very supportive when I got a small bruise on the car from an angry driver a few minutes before sending back the car.
Cons: Agency was empty when I arrived. waited 20+ minutes as staff were out picking up cars. not a big deal, but that was a bit stressful.
review from
-
10.0
Great service
Pros: Enterprise took the time to explain how their policies worked in France regarding the initial deposit and eventual refund. In addition, they gave a great overview of the car the morning of our rental so there was no question where things like the spare tire, jack were. All in all, very good experience.
Cons: Nothing.
review from
-
4.0
Experience poor and they are unresponsive to errors
Pros: The car itself
Cons: They have not fixed over charges they charged due to mileage overages on an unlimited mileage rental. They haven't responded to fix it. The pick up of the car was ridiculous, bad communication, giving me a car I didn't rent initially. I rented a mid-size SUV and they tried to give me a compact car, saying it was an SUV. Took over an hour just to pick car up as rental agent appeared to be incompetent. In the end, they overcharged for for a day and mileage - and have since failed to respond to my multiple attempts to resolve the incorrect charges.
review from
-
3.6
Pros: Almost nothing and the fact I can't remember a pleasant thought about the experience it speaks a lot.
Cons: Everything! The price was supposed to be &45 and it turned out that they charge for miles which I was never told because nobody spoke french in the fakacta place
review from
-
2.0
The office closed at 6
Cons: There was no way to collect the car after that. They canceled the reservation and the only option they offered was for me to pick up the same car the next day for a lot more money for one fewer day.
review from
-
5.6
GPS didnt work
Pros: Speak english
Cons: Didn't tell us about prepay petrol. Charges fees on top. Didn't have functioning GPS. Even though we requested it. Didnt pick us up even though thats what enterprise is known for.
review from
-
3.2
Premium price for non-premium car...
Pros: Manager waived a few days of out of country fee (which weren't clear when I booked). Manager eventually found me an Audi Q3 after a couple days with a Nissan Qashqai that was completely smoke filled -- nauseating my highly allergic family members.
Cons: Booked an Audi A6 "class" car. Told that the Nissan (which costs about half as much) is in the same class. Later told the Q3 is an upgrade for the SUV to premium SUV. It might be, but it isn't in the same class as an A6. Also informed that they don't have and never rent the A6 at this location. Clearly, they are promising -- and charging for -- a class of car that they just don't have. I might not call it bait and switch, but I wouldn't call it fair either.
review from
From AED 137/day
Rated no. 4
Europcar
Most popular
7.7 Good (377 reviews)
19 locations in Paris
╳
Europcar reviews
Car hire locations
Europcar
Locations in Paris
17 Boulevard Malesherbes
+33 1 45 22 10 75
17-21 Boulevard Romain Rolland
+33 1 49 65 63 23
193 Rue De Bercy - Tour Gamma
+33 8 25 82 54 38
2 Avenue De La Porte De St Cloud
+33 1 46 51 44 03
21 Avenue De La Porte De Chatillon
+33 1 40 43 21 03
38 Avenue Des Ternes
+33 9 77 40 32 63
4 Rue Du Pont Neuf Parking Q-park
+33 1 42 33 00 06
43 Bis Boulevard Des Batignolles
+33 1 44 90 80 10
43 Quai D'orsay Qpark Maubourg Niv1
+33 1 44 11 03 80
5 Avenue D'italie
+33 1 42 16 80 80
57-59 Rue Du Poteau
+33 1 43 61 00 10
60-62 Boulevard Diderot
+33 9 77 40 32 50
Face 8 Avenue Foch
+33 9 77 40 32 47
Face 8 Place Saint Sulpice
+33 1 56 81 02 19
Gare Du Nord Lev-1,18 Rue Dunkerque
+33 8 25 82 54 57
Gare Montparnasse Hall Pasteur Niv2
+33 8 25 88 40 31
Gare Saint Lazare - Quai 27
+33 1 44 70 01 00
La Defense Centre
+33 1 42 91 20 20
Place Du 8 Mai 1945
+33 1 40 36 13 90
All Europcar reviews
Europcar reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
credit card
customer service
pick up the car
car available
car was clean
helpful staff
great car
insurance coverage
great service
-
5.6
Pros: The price was reasonable and there was no line for the pickup.
Cons: The condition of the car was very poor and it appeared that every scratch was documented, forcing me to spend about 20 minutes surveying the car finding all the dents, scratches, stains. Unsatisfactory with over 34k kms
review from
-
8.8
Simple and practical
Pros: Everything was pretty easy. We paid at the agency when we picked up the car. Employees were nice and helpful. Really small car but super cute and enough for what we wanted to do.
Cons: Not a big deal but it would have been nice to know that when returning the car there was a specific place to enter the parking lot (rental in Paris, France so quite confusing anyway). I ended up being pulled over by the police because I had not noticed the continuous line on the road (I was too focused on finding the parking lot). This is my mistake of course but an employee admitted that this happens quite often so I guess a warning or a small map could be useful :)
review from
-
10.0
Pros: Excellent service
review from
-
2.0
Cons: I made a reservation to rent a car and i received an email that confirmed my reservation, when i went to pick up the car, the lady from europcar told me that the reservation wasnt in her sistem and that she had no cars to rent me. I had already payed the reservation and the insurance. I was a mess, Im really angry beacuse I had to pay 400 euros to rent another car in a different agency, and it was in christmas so there were no cars left.
review from
-
2.0
Never again
Pros: Everything was fine with the car but now I am getting charged every month 30€ without any notice and without explanations. It is in process of sueing as they won't remove my bank details.
Cons: Warning, don't book with them. Charging after every momth wotgout notice or explanation!
review from
-
9.6
Pros: Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.
Cons: One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.
review from
-
9.2
Condition of car
Pros: Overall a very comfortable vehicle. I liked the numerous warning features. Too bad it didn't include a backup camera.
Cons: The car had more dents and scratches than usual. No windshield washer fluid and the rear window wiper blade was missing. The car occasionally made an unidentifiable tone sound. I also had a 10 euro discount the agent would not accept.
review from
-
9.2
All great but . . . . .
Pros: It was a smooth transaction and everything went well.
Cons: The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!
review from
-
10.0
Driving around Paris
Pros: The car had an onboard navigation system. Made it easy to drive out of Paris to Giverny and Auvers sur Oise. It was wonderful finding our way back to the car park.
review from
-
6.4
Pros: They ended up giving me an upgraded car in order to fill my reservation. They ultimately met what I needed and fulfilled the reservation.
Cons: When I showed up to get my car, which I reserved that morning, they told me that they had no cars left and I would have to go somewhere else. After pushing a little as to how that happened, I was told that I could have the one car they left for an increased 30 euros a day. I pushed further saying it wasn't my fault that they didn't have my car that was reserved and I shouldn't have to go somewhere else if they actually did have a car available.
review from
-
8.4
Cons: The seat was very uncomfortable and there was no way to adjust the back. Also- I opted for insurance online when booking the car. The agent apparently could not see this and tried to get me to insure with them. I had proof of insurance and they still tried to sell me insurance.
review from
-
10.0
Simon from canada
Pros: Very good service, excellent location, of course affordable price, no extra charge for GPS, i picked up right in downtown Paris and dropped off at air port CDG, it's really convenient ! Well done!
Cons: The location is underground, signs is not very clear, hard to find it.
review from
-
8.8
Simple and practical
Pros: Everything was pretty easy. We paid at the agency when we picked up the car. Employees were nice and helpful. Really small car but super cute and enough for what we wanted to do.
Cons: Not a big deal but it would have been nice to know that when returning the car there was a specific place to enter the parking lot (rental in Paris, France so quite confusing anyway). I ended up being pulled over by the police because I had not noticed the continuous line on the road (I was too focused on finding the parking lot). This is my mistake of course but an employee admitted that this happens quite often so I guess a warning or a small map could be useful :)
review from
-
10.0
Pros: Excellent service
review from
-
9.6
Pros: Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.
Cons: One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.
review from
-
9.2
Condition of car
Pros: Overall a very comfortable vehicle. I liked the numerous warning features. Too bad it didn't include a backup camera.
Cons: The car had more dents and scratches than usual. No windshield washer fluid and the rear window wiper blade was missing. The car occasionally made an unidentifiable tone sound. I also had a 10 euro discount the agent would not accept.
review from
-
9.2
All great but . . . . .
Pros: It was a smooth transaction and everything went well.
Cons: The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!
review from
-
10.0
Driving around Paris
Pros: The car had an onboard navigation system. Made it easy to drive out of Paris to Giverny and Auvers sur Oise. It was wonderful finding our way back to the car park.
review from
-
10.0
Simon from canada
Pros: Very good service, excellent location, of course affordable price, no extra charge for GPS, i picked up right in downtown Paris and dropped off at air port CDG, it's really convenient ! Well done!
Cons: The location is underground, signs is not very clear, hard to find it.
review from
-
5.6
Pros: The price was reasonable and there was no line for the pickup.
Cons: The condition of the car was very poor and it appeared that every scratch was documented, forcing me to spend about 20 minutes surveying the car finding all the dents, scratches, stains. Unsatisfactory with over 34k kms
review from
-
2.0
Cons: I made a reservation to rent a car and i received an email that confirmed my reservation, when i went to pick up the car, the lady from europcar told me that the reservation wasnt in her sistem and that she had no cars to rent me. I had already payed the reservation and the insurance. I was a mess, Im really angry beacuse I had to pay 400 euros to rent another car in a different agency, and it was in christmas so there were no cars left.
review from
-
2.0
Never again
Pros: Everything was fine with the car but now I am getting charged every month 30€ without any notice and without explanations. It is in process of sueing as they won't remove my bank details.
Cons: Warning, don't book with them. Charging after every momth wotgout notice or explanation!
review from
-
6.4
Pros: They ended up giving me an upgraded car in order to fill my reservation. They ultimately met what I needed and fulfilled the reservation.
Cons: When I showed up to get my car, which I reserved that morning, they told me that they had no cars left and I would have to go somewhere else. After pushing a little as to how that happened, I was told that I could have the one car they left for an increased 30 euros a day. I pushed further saying it wasn't my fault that they didn't have my car that was reserved and I shouldn't have to go somewhere else if they actually did have a car available.
review from
From AED 178/day
Rated no. 5
Avis
7.6 Good (2,317 reviews)
18 locations in Paris
╳
Avis reviews
Car hire locations
Avis
Locations in Paris
105 Rue De Lourmel, 15th
+33 1 45 57 53 57
13 Rue D Amsterdam
+33 8 20 61 16 22
184 Rue du Faubourg-St Martin
+33 8 20 61 16 25
196 Rue De Bercy
+33 8 20 61 16 27
21 Place de la Madeleine
+33 1 83 18 00 58
241 Bld Voltaire, 11th
+33 1 43 48 29 26
34 Ave De Villiers, 17th
+33 1 47 66 55 80
78 Ave Pierre Grenier
+33 8 20 61 16 18
8 Blvd Davout
+33 1 40 24 10 20
83 Rue De Tolbiac
+33 1 45 83 21 93
99 Ave Charles De Gaulle
+33 8 20 61 16 12
Gare Maillot, 82 Av Gde Armee
+33 8 20 61 16 13
Hall Pasteur Gare Montparnasse
+33 8 20 00 61 00
Paris Gare du Nord, 10th
+33 8 20 61 16 24
Parking Centre Grande Arche
+33 1 49 06 93 37
Place Du 8 Mai 1945
+33 8 20 61 16 26
Terminal 2 A B C D
+33 8 20 61 16 20
Terminal Ouest
+33 8 20 61 16 19
All Avis reviews
Avis reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
return the car
great service
great experience
-
8.0
Dont rent child seats
Pros: Clean new car Fast drip off
Cons: Dirty and unavailable child carseats, they had to borrow one from another agency !!! Although it was reserved ! Pick-up lengthy and slow service, had to sign up to avis preferred service as they advertised to skip the line, agent tried to hassle with me but showed her their ads to skip their long lengthy slow service line which is so annoying after a 16 hours flight
review from
-
9.2
Cons: I thought insurance was too expensive. I paid
review from
-
10.0
Piece of Cake and shocking upgrade
Pros: Great to be able to get vehicle right in downtown Paris and easy drive out of the city. The agent was fantastic although the fact that we are never quite sure what additional insurance we actually need was it's usual source of stress. We rented an economy car and ended up with a beautiful and surprisingly fuel efficient Mercedes AMG.
Cons: We just don't love the whole last minute insurance pressure. Would be better if we researched better in advance. I think that we actually have enough coverage between our credit card and insurance from home.
review from
-
4.4
They didn’t respect our reservation
Cons: We reserved an Opel vivero or similar and they wanted to give us a station wagoner ,so they cancel the reservation and asked us to pay twice more; and we lost three hours of our journey.
review from
-
4.4
Lack of communication and customer care.
Pros: Car was ok
Cons: They did not give me any info about where or how to drop off the car in St Malo. I got into St Malo port where I was supposed to drop it off expecting to see some sign, office, or worker to drop it off to. I drove around the area and went inside to look and ask for some kind of directions. No one there, no instructions for people to drop off nothing. We then tried to call the number provided and nobody answered and said it was closed till 2 pm. So we tried to go to another Avis office only to find them closed as well. We went back there at 2pm to find out that there was a secured parking lot that you needed to have a code to get into that was unmarked. The lady at the Avis office was rude to us and told us it was our fault that we were late even though we were never given instructions on how to drop it off or given the security code to get into the unmarked parking lot. They said they were going to charge us for another day because at this point it was 2pm 2 hours past our 12 pm return. If they would have made it clear where drop off was or had someone there to provide info we would have had there at 1130 a half hour before scheduled drop off.
review from
-
9.6
Pros: The Avis employee working in Paris was great! Very friendly and had everything ready for us when we arrived.
review from
-
9.2
Pros: Easy and quick drop off.
review from
-
2.0
Overcharged for rental
Pros: Please look into why I’m being overcharged and fix it.
Cons: Please refund amount i was overcharged.
review from
-
2.0
Even could not get a car
Pros: Of course, nothing. We even could not get a car and a decent attitude.
Cons: Dear Sir/Madam, Even though I have a confirmation number, she did not provide me a car. I have tried to call her, but instead of answering me, she did not make any explanation and put me on hold. I have tried to call several times and she put me on hold every time. It was very rude. I had a trip with my little brother which is planned weeks ago. At the end of the day, she ruined his dream. It is not acceptable. If I do not get a decent apology, I am going to mention about this issue in other platforms as well. No one has a such right that ruin a kid's dream and its company's reputation. Kind regards, Kenan Kaya
review from
-
2.0
Low pricing lies
Pros: Upgraded to automatic for free since they didn't have a manual car available
Cons: The low price listed on Kayak was a lie. Aside from the "free upgrade" to automatic, there were a number of hidden charges, "required" insurance, and system-automatic (unable to be changed) fees. So often when renting a car, it feels like you get screwed. Avis is no different.
review from
-
3.2
Fraudulent and terrible company
Pros: Car was clean and somewhat new. Original deal sounded good.
Cons: I booked via Kayak, then got a confirmation email from Avis. I am from the US and was booking a luxury car (E class or similar) for Europe. I was quoted 563.29 (USD) at that time, which is why I booked it. The problems began when I arrived at the car counter in Brussels. 1) they requested that I have an American Express card only (never heard of that in my life) to put a large deposit down on the car. I don't have an American Express card and did not book with one. Not once on any email to me did they mention I needed that. 2) so, I was forced to not get the car I wanted for the trip of a lifetime in Europe. Instead of an E class Mercedes, I was told I would get a VW Toureag, then was given a VW Passat Wagon, NOT EVEN CLOSE to an E class Mercedes, for a new price of 967.44 Euros = 1160.93 USD. I'm sorry, what?? So I get a worse car and my price DOUBLES? Not to mention this experience took over an hour and had to be restarted 3 times, taking away from my vacation time. 3) When I dropped the car off, I end up being charged 1293.02, even MORE than the above figure. I realize I purchased insurance, which would be more. I also realize that I returned it with less than a full tank, and was charged over $105 Euros (how is that even legal for a half tank refill?), but my price increased by over $740 for a WORSE car. I would like this email to be sent to a supervisor so I can get a refund on what I can only call very shady and misleading business practices. I was unable to change things at the counter at the time because I was overseas.
review from
-
4.0
Be ready to wait to get your car at CDG/Paris
Pros: The car itself was newer (20,000 miles) and met our transportation needs.
Cons: Our reservation was for noon. It took over 2.5 hours of waiting in line to get the care before we finally drove out of the airport causing us to radically change our travel plans for the day. The car was filthy both inside and out and the gas tank was only 70% full.
review from
-
9.2
Cons: I thought insurance was too expensive. I paid
review from
-
10.0
Piece of Cake and shocking upgrade
Pros: Great to be able to get vehicle right in downtown Paris and easy drive out of the city. The agent was fantastic although the fact that we are never quite sure what additional insurance we actually need was it's usual source of stress. We rented an economy car and ended up with a beautiful and surprisingly fuel efficient Mercedes AMG.
Cons: We just don't love the whole last minute insurance pressure. Would be better if we researched better in advance. I think that we actually have enough coverage between our credit card and insurance from home.
review from
-
9.6
Pros: The Avis employee working in Paris was great! Very friendly and had everything ready for us when we arrived.
review from
-
9.2
Pros: Easy and quick drop off.
review from
-
4.4
They didn’t respect our reservation
Cons: We reserved an Opel vivero or similar and they wanted to give us a station wagoner ,so they cancel the reservation and asked us to pay twice more; and we lost three hours of our journey.
review from
-
4.4
Lack of communication and customer care.
Pros: Car was ok
Cons: They did not give me any info about where or how to drop off the car in St Malo. I got into St Malo port where I was supposed to drop it off expecting to see some sign, office, or worker to drop it off to. I drove around the area and went inside to look and ask for some kind of directions. No one there, no instructions for people to drop off nothing. We then tried to call the number provided and nobody answered and said it was closed till 2 pm. So we tried to go to another Avis office only to find them closed as well. We went back there at 2pm to find out that there was a secured parking lot that you needed to have a code to get into that was unmarked. The lady at the Avis office was rude to us and told us it was our fault that we were late even though we were never given instructions on how to drop it off or given the security code to get into the unmarked parking lot. They said they were going to charge us for another day because at this point it was 2pm 2 hours past our 12 pm return. If they would have made it clear where drop off was or had someone there to provide info we would have had there at 1130 a half hour before scheduled drop off.
review from
-
2.0
Overcharged for rental
Pros: Please look into why I’m being overcharged and fix it.
Cons: Please refund amount i was overcharged.
review from
-
2.0
Even could not get a car
Pros: Of course, nothing. We even could not get a car and a decent attitude.
Cons: Dear Sir/Madam, Even though I have a confirmation number, she did not provide me a car. I have tried to call her, but instead of answering me, she did not make any explanation and put me on hold. I have tried to call several times and she put me on hold every time. It was very rude. I had a trip with my little brother which is planned weeks ago. At the end of the day, she ruined his dream. It is not acceptable. If I do not get a decent apology, I am going to mention about this issue in other platforms as well. No one has a such right that ruin a kid's dream and its company's reputation. Kind regards, Kenan Kaya
review from
-
2.0
Low pricing lies
Pros: Upgraded to automatic for free since they didn't have a manual car available
Cons: The low price listed on Kayak was a lie. Aside from the "free upgrade" to automatic, there were a number of hidden charges, "required" insurance, and system-automatic (unable to be changed) fees. So often when renting a car, it feels like you get screwed. Avis is no different.
review from
-
3.2
Fraudulent and terrible company
Pros: Car was clean and somewhat new. Original deal sounded good.
Cons: I booked via Kayak, then got a confirmation email from Avis. I am from the US and was booking a luxury car (E class or similar) for Europe. I was quoted 563.29 (USD) at that time, which is why I booked it. The problems began when I arrived at the car counter in Brussels. 1) they requested that I have an American Express card only (never heard of that in my life) to put a large deposit down on the car. I don't have an American Express card and did not book with one. Not once on any email to me did they mention I needed that. 2) so, I was forced to not get the car I wanted for the trip of a lifetime in Europe. Instead of an E class Mercedes, I was told I would get a VW Toureag, then was given a VW Passat Wagon, NOT EVEN CLOSE to an E class Mercedes, for a new price of 967.44 Euros = 1160.93 USD. I'm sorry, what?? So I get a worse car and my price DOUBLES? Not to mention this experience took over an hour and had to be restarted 3 times, taking away from my vacation time. 3) When I dropped the car off, I end up being charged 1293.02, even MORE than the above figure. I realize I purchased insurance, which would be more. I also realize that I returned it with less than a full tank, and was charged over $105 Euros (how is that even legal for a half tank refill?), but my price increased by over $740 for a WORSE car. I would like this email to be sent to a supervisor so I can get a refund on what I can only call very shady and misleading business practices. I was unable to change things at the counter at the time because I was overseas.
review from
-
4.0
Be ready to wait to get your car at CDG/Paris
Pros: The car itself was newer (20,000 miles) and met our transportation needs.
Cons: Our reservation was for noon. It took over 2.5 hours of waiting in line to get the care before we finally drove out of the airport causing us to radically change our travel plans for the day. The car was filthy both inside and out and the gas tank was only 70% full.
review from
From AED 160/day
Rated no. 6
Budget
7.4 Good (4,198 reviews)
8 locations in Paris
╳
Budget reviews
Car hire locations
Budget
Locations in Paris
10eme St Martin
+33 8 21 23 06 35
21 Place De La Madeleine
+33 1 83 18 00 58
82 Avenue De La Grande Armee
+33 8 21 23 06 38
Gare De L Est Pkg Effia Niv -1
+33 8 21 23 04 20
Gare De Lyon Galerie March Rdc
+33 8 21 23 06 36
Gare Saint Lazare
+33 8 21 23 04 27
Hall Pasteur Gare Montparnasse
+33 8 21 23 04 19
Sncf Gare Du Nord 10th
+33 8 21 23 06 37
All Budget reviews
Budget reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
-
10.0
Good Experience.
Pros: Good Experience.
Cons: Nothing.
review from
-
10.0
Cons: Na
review from
-
10.0
Cons: it would be helpful to have a Budget sign on the street for the Return Location. I had to guess that I was entereing the correct garage because there is no sign
review from
-
8.4
Pros: The car, the fuel option
Cons: Indication About drop off location and time
review from
-
2.0
Cons: Lyon staff provided same drop-off address in Paris as Budget website. In Paris, we brought the care to the drop-off address, staff yelled at us for not dropping off across the street from that address, told us we could not complete closing the reservation and they would get around to it after helping everyone else. Rude staff. Poor signage for location. Poor communication all around. Still haven't received any final information about our completed contract.
review from
-
7.6
Over charged
Pros: The navigation
Cons: They over charged me and did not give me the final receipt!
review from
-
4.0
I was clearly not welcome
Pros: nil
Cons: the car was noisy and not fuel efficient. The staff was unwelcoming starting from the moment they realized I had booked from a broker in the US and was paying less than then French rentals. They took revenge by upselling me some insurance. I was not against it, but numbers really did not add up. It was not only more expensive, but also the EUR - USD fx rate did not make sense. I ended up paying double the amount I had initially booked. Also, there was a railway station tax which I also found out about, and when I challenged them again on this, they had no response other than a threat: "you know, we should cancel your booking because you are not a US resident but you booked through a US site". very nice...last but not least, I had to beg them to show me the car and bring me to it for a review. Initially, they did not want to come out of their cosy office. none in the office was very interested or concerned about me, and I was the only client...
review from
-
2.0
Pros: Convenient location
Cons: Over charged, could not communicate in English, about one-hour processing time due to language issue
review from
-
2.0
Really Bad Experience
Cons: Even though my reservation was confirmed, they made me wait 2 full hours because I didn't book through them (EuroCar). When I asked if I could just book throgh them, they indicated it would be 300 Euros per day, not the 14 offered through your web site. I saw that it was thier practice to make anyone who booked through a discount site to wait for two hours. Then they didn't provide me with any information for calling with issues with the vcar. and the Car had headlights that didn't work properly. Also, they said the gas tank was full, but it was not. This was a really bad experience.
review from
-
7.2
Pickup rough, otherwise great.
Pros: The car was clean and everything went smoothly for drop off.
Cons: When I arrived to pick up the car where I was supposed to, the agency was "temporarily closed!" So I luckily managed to find my way to another budget location, but just barely.
review from
-
6.8
Overcharge at location and language barrier
Pros: Car was relatively new and ride well
Cons: Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.
review from
-
7.2
Poor Transaction Communication
Pros: The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.
Cons: I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.
review from
-
8.4
Pros: The car, the fuel option
Cons: Indication About drop off location and time
review from
-
7.6
Over charged
Pros: The navigation
Cons: They over charged me and did not give me the final receipt!
review from
-
7.2
Pickup rough, otherwise great.
Pros: The car was clean and everything went smoothly for drop off.
Cons: When I arrived to pick up the car where I was supposed to, the agency was "temporarily closed!" So I luckily managed to find my way to another budget location, but just barely.
review from
-
6.8
Overcharge at location and language barrier
Pros: Car was relatively new and ride well
Cons: Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.
review from
-
7.2
Poor Transaction Communication
Pros: The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.
Cons: I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.
review from
-
2.0
Cons: Lyon staff provided same drop-off address in Paris as Budget website. In Paris, we brought the care to the drop-off address, staff yelled at us for not dropping off across the street from that address, told us we could not complete closing the reservation and they would get around to it after helping everyone else. Rude staff. Poor signage for location. Poor communication all around. Still haven't received any final information about our completed contract.
review from
-
4.0
I was clearly not welcome
Pros: nil
Cons: the car was noisy and not fuel efficient. The staff was unwelcoming starting from the moment they realized I had booked from a broker in the US and was paying less than then French rentals. They took revenge by upselling me some insurance. I was not against it, but numbers really did not add up. It was not only more expensive, but also the EUR - USD fx rate did not make sense. I ended up paying double the amount I had initially booked. Also, there was a railway station tax which I also found out about, and when I challenged them again on this, they had no response other than a threat: "you know, we should cancel your booking because you are not a US resident but you booked through a US site". very nice...last but not least, I had to beg them to show me the car and bring me to it for a review. Initially, they did not want to come out of their cosy office. none in the office was very interested or concerned about me, and I was the only client...
review from
-
2.0
Pros: Convenient location
Cons: Over charged, could not communicate in English, about one-hour processing time due to language issue
review from
-
2.0
Really Bad Experience
Cons: Even though my reservation was confirmed, they made me wait 2 full hours because I didn't book through them (EuroCar). When I asked if I could just book throgh them, they indicated it would be 300 Euros per day, not the 14 offered through your web site. I saw that it was thier practice to make anyone who booked through a discount site to wait for two hours. Then they didn't provide me with any information for calling with issues with the vcar. and the Car had headlights that didn't work properly. Also, they said the gas tank was full, but it was not. This was a really bad experience.
review from
From AED 128/day
Rated no. 7
Hertz
7.4 Good (3,853 reviews)
19 locations in Paris
╳
Hertz reviews
Car hire locations
Hertz
Locations in Paris
121 Rue Manin
+33 1 49 70 69 83
18 Rue De Dunkerque
+33 1 55 31 93 21
2 Av Porte De Saint-cloud
+33 1 46 51 12 31
2 Rue Du 8 Mai 1945
+33 1 42 05 50 43
21 Avenue Emile Zola
+33 1 45 77 77 10
27 Place St Ferdinand
+33 1 45 74 97 39
30 Rue Charcot
+33 1 45 83 80 06
352 Rue Lecourbe
+33 1 45 54 32 73
45 Avenue Du Maine
+33 1 43 22 48 69
50 Boulevard St Michel
+33 1 71 18 17 40
60 Chemin Des Boeufs
+33 1 34 67 15 15
70-74 Av Aristide Briand Rn20
+33 1 46 56 64 97
Aeroport De Roissy
+33 8 25 88 97 55
Carrousel-louvre
+33 1 47 03 49 12
Centre Commercial Gamma
+33 8 25 80 28 01
Delivery & Collection
+33 1 55 37 71 20
Place D'italie
+33 1 45 86 53 33
Terminal Air France-invalides
+33 1 45 51 20 37
West Terminal
+33 8 25 88 92 65
All Hertz reviews
Hertz reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car available
return the car
great car
nice car
airport location
great service
pick up location
drop off was easy
great experience
friendly staff
-
3.6
Very dirty and smelly inside
Pros: Pickup and return was fast
Cons: The car was dirty inside and smelled really bad. I pointed it out at the pickup but was just brushed off. We had to leave and short on time, so I took the car anyways. It was not a pleasant drive though.
review from
-
10.0
Car in Paris
Pros: It was easy and most were helpful at getting us going!
Cons: Not great signage to find the rental car location
review from
-
10.0
Pros: Everything
Cons: Nothing
review from
-
8.0
Smooth drop-off procedure
Pros: Helpful staff at the drop-off location.
Cons: All was fine with the service there
review from
-
5.2
Cons: Drop off at cdg was closed even thought the hours on the doors said there were 2h left. There are no indications on what to do or where to go. After finally finding an open counter I had to walk all the way back to do the car inspection. How can you post the wrong hours and not put any signage insctructions is beyond me!
review from
-
3.2
Pros: not too far from pick-up point
Cons: Hertz rep claimed a scratch on my bumper was made by me; was on rear bumper -- I can g-tee I did not back into anything but can't g-tee that I was not hit by another car. I showed the rep the photo of the scratch as one of many, but he didn't think it was the same scratch and is trying to charge me 99 euros for a minor scratch that I didn't make. I am Disappointed in Hertz, in their business model, and in the rep at CDG.
review from
-
6.0
Finding Hertz return location in Orly
Pros: - Didn't take much time to drop off the car. We pulled the car over to the queue. The rental agent came to us in a minute, inspected the car, and said we were all done. He also showed us how to reach Terminal Sud, which we were flying out of. - Friendly behavior and helpful.
Cons: - Better signage at the airport would have helped me find the rental location faster. The roads branched off and off and it wasn't easy to figure out which one would get me to Hertz drop-off.
review from
-
4.0
Costed more than quoted
Pros: It was there when we went to pick it up and the type of vehicle was what we expected.
Cons: Even though we had clearly marked on our itinerary that we were going one way, we were charged an extra 400e that was not accounted for in our booking.
review from
-
2.0
DIDNT HAVE CAR!! We could not get a vehicle!!!
Cons: This location looked very sketchy in a bad area of Paris! We walked inside and it was essentially a gas station with a Hertz sticker in the window! The gas station attendant didn’t speak any English and was very rude to us. He was dismissive and completely unhelpful when we gave him our booking confirmation paperwork he replied in a low muttered tone in French that there was no reservation for us and that his colleague would be back at 9 (thankfully there was a gas station customer there for us who could translate). He didn’t want to help us at all and just kept telling us we had to wait until 9 (one hour later). We got there when the location opened at 8am. Now, this was a business trip for me and we had an important meeting to get to and I can’t tell you the stress it caused not having help OR THE CAR! We had the confirmation, why wasn’t the car there? Or, why couldn’t we rent literally any other car?! We realized there was no Hertz representative on site and who knows how long it might have been had we waited. I honestly didn’t want my personal information or credit card being swiped there at this point. Thankfully there was an Avis location 8 minutes walk down the road that got us into a vehicle quickly! THANK YOU AVIS! I will never use kayak to book a rental car again, or Hertz for that matter! TERRIBLE. Shut this location down!!!!
review from
-
6.4
Car not as advertised...
Pros: Clean car and easy pick up.
Cons: Kayak stated an Opal Vivaro or similar which is passenger van. Our car from Hertz was a small Ford C Max, which is in a whole different class. Taking the similar aside, Hertz stated the vehicle seated 7 plus luggage. If you consider one small handbag luggage, then sure it fits luggage. Slightly dissppaointed and had to re arrange travels due to the other than “similar” Car.
review from
-
2.0
Cons: We got in late on flight, they gave our car away. Made us pay for days not used and charged for an upgrade we didn't want. Never again.
review from
-
7.6
Dropoff charge doubbled?
Pros: Good car, good value for money, fast, hassle free pickup and dropoff in an other citi, other country.
Cons: Although the reservation listed a dropoff fee [450 EUR] ( that is equal to the one month rental fee 400 EUR]), at the pickup, they chargded the dropoff fee again, in top of the total fee listed in the reservation {[400+450]+450} plus taxes. It is beeing disputed now, I will see, how they are going resolve it. Apart from that it was an excellend deal, excellent service, I would rent from them again, but pay more attention at the counter, when I pick up the car.
review from
-
8.0
Smooth drop-off procedure
Pros: Helpful staff at the drop-off location.
Cons: All was fine with the service there
review from
-
7.6
Dropoff charge doubbled?
Pros: Good car, good value for money, fast, hassle free pickup and dropoff in an other citi, other country.
Cons: Although the reservation listed a dropoff fee [450 EUR] ( that is equal to the one month rental fee 400 EUR]), at the pickup, they chargded the dropoff fee again, in top of the total fee listed in the reservation {[400+450]+450} plus taxes. It is beeing disputed now, I will see, how they are going resolve it. Apart from that it was an excellend deal, excellent service, I would rent from them again, but pay more attention at the counter, when I pick up the car.
review from
-
3.6
Very dirty and smelly inside
Pros: Pickup and return was fast
Cons: The car was dirty inside and smelled really bad. I pointed it out at the pickup but was just brushed off. We had to leave and short on time, so I took the car anyways. It was not a pleasant drive though.
review from
-
5.2
Cons: Drop off at cdg was closed even thought the hours on the doors said there were 2h left. There are no indications on what to do or where to go. After finally finding an open counter I had to walk all the way back to do the car inspection. How can you post the wrong hours and not put any signage insctructions is beyond me!
review from
-
3.2
Pros: not too far from pick-up point
Cons: Hertz rep claimed a scratch on my bumper was made by me; was on rear bumper -- I can g-tee I did not back into anything but can't g-tee that I was not hit by another car. I showed the rep the photo of the scratch as one of many, but he didn't think it was the same scratch and is trying to charge me 99 euros for a minor scratch that I didn't make. I am Disappointed in Hertz, in their business model, and in the rep at CDG.
review from
-
6.0
Finding Hertz return location in Orly
Pros: - Didn't take much time to drop off the car. We pulled the car over to the queue. The rental agent came to us in a minute, inspected the car, and said we were all done. He also showed us how to reach Terminal Sud, which we were flying out of. - Friendly behavior and helpful.
Cons: - Better signage at the airport would have helped me find the rental location faster. The roads branched off and off and it wasn't easy to figure out which one would get me to Hertz drop-off.
review from
-
4.0
Costed more than quoted
Pros: It was there when we went to pick it up and the type of vehicle was what we expected.
Cons: Even though we had clearly marked on our itinerary that we were going one way, we were charged an extra 400e that was not accounted for in our booking.
review from
-
2.0
DIDNT HAVE CAR!! We could not get a vehicle!!!
Cons: This location looked very sketchy in a bad area of Paris! We walked inside and it was essentially a gas station with a Hertz sticker in the window! The gas station attendant didn’t speak any English and was very rude to us. He was dismissive and completely unhelpful when we gave him our booking confirmation paperwork he replied in a low muttered tone in French that there was no reservation for us and that his colleague would be back at 9 (thankfully there was a gas station customer there for us who could translate). He didn’t want to help us at all and just kept telling us we had to wait until 9 (one hour later). We got there when the location opened at 8am. Now, this was a business trip for me and we had an important meeting to get to and I can’t tell you the stress it caused not having help OR THE CAR! We had the confirmation, why wasn’t the car there? Or, why couldn’t we rent literally any other car?! We realized there was no Hertz representative on site and who knows how long it might have been had we waited. I honestly didn’t want my personal information or credit card being swiped there at this point. Thankfully there was an Avis location 8 minutes walk down the road that got us into a vehicle quickly! THANK YOU AVIS! I will never use kayak to book a rental car again, or Hertz for that matter! TERRIBLE. Shut this location down!!!!
review from
-
6.4
Car not as advertised...
Pros: Clean car and easy pick up.
Cons: Kayak stated an Opal Vivaro or similar which is passenger van. Our car from Hertz was a small Ford C Max, which is in a whole different class. Taking the similar aside, Hertz stated the vehicle seated 7 plus luggage. If you consider one small handbag luggage, then sure it fits luggage. Slightly dissppaointed and had to re arrange travels due to the other than “similar” Car.
review from
-
2.0
Cons: We got in late on flight, they gave our car away. Made us pay for days not used and charged for an upgrade we didn't want. Never again.
review from
╳
Dollar reviews
Car hire locations
Dollar
Locations in Paris
18 Rue De Dunkerque
+33 1 55 31 93 21
2 Av Porte De Saint-cloud
+33 1 46 51 12 31
2 Rue Du 8 Mai 1945
+33 1 42 05 50 43
352 Rue Lecourbe
+33 1 45 54 32 73
45 Avenue Du Maine
+33 8 20 00 90 50
50 Boulevard St Michel
+33 1 71 18 17 40
Aeroport De Roissy
+33 8 25 88 97 55
Carrousel-louvre
+33 1 47 03 49 12
Centre Commercial Gamma, 193 Rue De Bercy, Gare De Lyon
+33 8 25 80 28 01
Gare Tgv Marne La Vallee Chess
+33 1 60 43 30 51
Place D'italie
+33 1 45 86 53 33
Terminal Air France Invalides
+33 1 45 51 20 37
West Terminal
+33 8 25 88 92 65
All Dollar reviews
Dollar reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
car i reserved
great value
car available
great price
return the car
great experience
friendly staff
-
9.2
Pros: Rental as expected in regard to price and size of car. No hassles. No problems.
Cons: Check in to get the car was not the most efficient. I waited about an hour to get the car and only 2 people were ahead of me in line. The agents were nice but quite slow in their job performance overall.
review from
-
8.0
Pros: quality of car
Cons: mandatory large deposit
review from
-
8.0
Pros: Prompt bilingual service through Hertz. Charges and contract as expected
Cons: Extra charge for renter and spouse to drive because of rental through Kayak rather than AARP. Only vehicles available were ungainly, too large for 2 people. Would be better for family.
review from
-
4.4
Pros: Return
Cons: Welcome. new offer was much costlier than original.
review from
-
2.0
No phone!
Cons: I needed to cancel this car on the morning we were to get it, as I had incorrectly assumed that our train would be canceled due to the rail strike. The online option for canceling was no longer available, and not one of the 3 phone numbers I was given for customer service would go through. I was sorry to not be able to let them know that the car was available. I assume I was charged in full for a car I did not use.
review from
-
10.0
Hertz rental for less
Pros: Same standard of service as Hertz.
Cons: They didn't recognize Hertz status, less flexibility.
review from
-
2.0
The is no rental car dollar. Doesn’t exist
Cons: Doesn’t exist dollar. Didn’t give the car
review from
-
4.8
Car was not available at rental location.
Pros: car was clean and overall good shape.
Cons: Car was not available at the rental location. Agent mentioned some issues with booking system, they could not find my file in their computer. At the end, the agent sent me to a different rental location. I had 3 bags with me, it was raining, the other location was >1 mile away.
review from
-
8.0
Good value but difficult to find.
Pros: The ease of renting means I will likely rent again.
Cons: The pick up location was hard to find in the Louvre.
review from
-
10.0
Pros: Able to change reservation very easily
review from
-
5.6
Cons: Finding the drop off location was very frustrating. There were no signs outside the bus/metro/car terminal that said hertz or dollar rental drop offs were made here. When I did find an underground gate that said drop offs, it required a ticket to go through, so I had to ask for help on how to get through and how to get to the correct drop off spot. I ended up being an hour late for my drop off. Very frustrating.
review from
-
2.0
I wasn't able to pick up my car and it was dollar's fault
Pros: Nothing
Cons: Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
review from
-
9.2
Pros: Rental as expected in regard to price and size of car. No hassles. No problems.
Cons: Check in to get the car was not the most efficient. I waited about an hour to get the car and only 2 people were ahead of me in line. The agents were nice but quite slow in their job performance overall.
review from
-
10.0
Hertz rental for less
Pros: Same standard of service as Hertz.
Cons: They didn't recognize Hertz status, less flexibility.
review from
-
10.0
Pros: Able to change reservation very easily
review from
-
8.0
Pros: quality of car
Cons: mandatory large deposit
review from
-
8.0
Pros: Prompt bilingual service through Hertz. Charges and contract as expected
Cons: Extra charge for renter and spouse to drive because of rental through Kayak rather than AARP. Only vehicles available were ungainly, too large for 2 people. Would be better for family.
review from
-
8.0
Good value but difficult to find.
Pros: The ease of renting means I will likely rent again.
Cons: The pick up location was hard to find in the Louvre.
review from
-
4.4
Pros: Return
Cons: Welcome. new offer was much costlier than original.
review from
-
2.0
No phone!
Cons: I needed to cancel this car on the morning we were to get it, as I had incorrectly assumed that our train would be canceled due to the rail strike. The online option for canceling was no longer available, and not one of the 3 phone numbers I was given for customer service would go through. I was sorry to not be able to let them know that the car was available. I assume I was charged in full for a car I did not use.
review from
-
2.0
The is no rental car dollar. Doesn’t exist
Cons: Doesn’t exist dollar. Didn’t give the car
review from
-
4.8
Car was not available at rental location.
Pros: car was clean and overall good shape.
Cons: Car was not available at the rental location. Agent mentioned some issues with booking system, they could not find my file in their computer. At the end, the agent sent me to a different rental location. I had 3 bags with me, it was raining, the other location was >1 mile away.
review from
-
5.6
Cons: Finding the drop off location was very frustrating. There were no signs outside the bus/metro/car terminal that said hertz or dollar rental drop offs were made here. When I did find an underground gate that said drop offs, it required a ticket to go through, so I had to ask for help on how to get through and how to get to the correct drop off spot. I ended up being an hour late for my drop off. Very frustrating.
review from
-
2.0
I wasn't able to pick up my car and it was dollar's fault
Pros: Nothing
Cons: Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
review from
╳
Thrifty reviews
Car hire locations
Thrifty
Locations in Paris
18 Rue De Dunkerque
+33 1 55 31 93 21
2 Av Porte De Saint-cloud
+33 1 46 51 12 31
2 Rue Du 8 Mai 1945
+33 1 42 05 50 43
352 Rue Lecourbe
+33 1 45 54 32 73
45 Avenue Du Maine
+33 8 20 00 90 50
50 Boulevard St Michel
+33 1 71 18 17 40
Aeroport De Roissy
+33 8 25 88 97 55
Carrousel-louvre
+33 1 47 03 49 12
Centre Commercial Gamma
+33 8 25 80 28 01
Place D'italie
+33 1 45 86 53 33
Terminal Air France Invalides
+33 1 45 51 20 37
West Terminal
+33 8 25 88 92 65
All Thrifty reviews
Thrifty reviews in Paris
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
great car
car available
compact car
great price
return the car
friendly staff
great experience
-
9.6
Pros: Helpful staff
Cons: Difficult to find address for drop-off (to enter into GPS)
review from
-
6.0
Average rental
Pros: OK service - average vehicle but low mileage.and very functional
Cons: Vehicle.delivered dirty. Tried to return at other agency... was.not possible, even for a.cost!
review from
-
6.0
pick up from hertz, over charged everything
Cons: since the pick up was not from thrifty, hertz over charged us insanely, we paid twice the car rental price for insurance. twice!
review from
-
8.8
Pros: Romuald, the person who helped us when we picked up the car, was very nice and helpful. Merci!
review from
-
9.2
Great Experience
Pros: Easy check-in; paid what was quoted online and nothing more
Cons: Nothing they could do about it considering their location; but needed a gas station closer in order to fill up before dropping off the car
review from
-
10.0
no problems
Pros: Agency is on the street. Car is in nearby underground garage. 24 hour drop off with key box. Nearest gas to fill up is Esso on the right bank across the river.
review from
-
4.4
Place opened 15 minutes late, waited in line, got different car
Pros: This neighborhood location is on a convenient location in the Latin quarters.
Cons: Place opened 15 minutes late, there were several customer waiting outside and we ended up waiting about one hour to get our car which turns out they did not have. As usual they gave us a bigger car which is NOT what I wanted. Even though they respected the price the larger car was a big hassle. I specifically asked for a compact since I was going to be driving and parking in small spaces. Car had 1/4 of a tank of gas only which means it is on me to get it back with the same amount.
review from
-
10.0
Pros: Easy to get to and easy to return the car even after they were closed.
review from
-
5.2
Pros: Car was nice
Cons: Way too big of a car. We got 'upgraded' when we really wanted a smaller car. When we arrived at the rental car place, we had to wait 15 minutes outside before anyone even showed up. Really unprofessional
review from
-
2.0
Wrong Car size
Cons: The car size we requested was not what we were given, in fact we paid more for a car that was smaller than we ordered when we paid for a larger car online. We have 7 in our family plus luggage for a month and the car travel of 5 hours to our final destination was extremely uncomfortable and unsafe for my family due to luggage having to be lapped and under feet. Car seats were not available and had to wait 1 hour to receive them after having a 12 hour flight. We notice that the car we ordered was there on location but was not given to us.
review from
-
2.0
Cons: They didnt existe. We couldnt findththé address noone in thé area knew of à thrifty counter and none of thé phone numbers worked
review from
-
9.6
Pros: Helpful staff
Cons: Difficult to find address for drop-off (to enter into GPS)
review from
-
8.8
Pros: Romuald, the person who helped us when we picked up the car, was very nice and helpful. Merci!
review from
-
9.2
Great Experience
Pros: Easy check-in; paid what was quoted online and nothing more
Cons: Nothing they could do about it considering their location; but needed a gas station closer in order to fill up before dropping off the car
review from
-
10.0
no problems
Pros: Agency is on the street. Car is in nearby underground garage. 24 hour drop off with key box. Nearest gas to fill up is Esso on the right bank across the river.
review from
-
10.0
Pros: Easy to get to and easy to return the car even after they were closed.
review from
-
6.0
Average rental
Pros: OK service - average vehicle but low mileage.and very functional
Cons: Vehicle.delivered dirty. Tried to return at other agency... was.not possible, even for a.cost!
review from
-
6.0
pick up from hertz, over charged everything
Cons: since the pick up was not from thrifty, hertz over charged us insanely, we paid twice the car rental price for insurance. twice!
review from
-
4.4
Place opened 15 minutes late, waited in line, got different car
Pros: This neighborhood location is on a convenient location in the Latin quarters.
Cons: Place opened 15 minutes late, there were several customer waiting outside and we ended up waiting about one hour to get our car which turns out they did not have. As usual they gave us a bigger car which is NOT what I wanted. Even though they respected the price the larger car was a big hassle. I specifically asked for a compact since I was going to be driving and parking in small spaces. Car had 1/4 of a tank of gas only which means it is on me to get it back with the same amount.
review from
-
5.2
Pros: Car was nice
Cons: Way too big of a car. We got 'upgraded' when we really wanted a smaller car. When we arrived at the rental car place, we had to wait 15 minutes outside before anyone even showed up. Really unprofessional
review from
-
2.0
Wrong Car size
Cons: The car size we requested was not what we were given, in fact we paid more for a car that was smaller than we ordered when we paid for a larger car online. We have 7 in our family plus luggage for a month and the car travel of 5 hours to our final destination was extremely uncomfortable and unsafe for my family due to luggage having to be lapped and under feet. Car seats were not available and had to wait 1 hour to receive them after having a 12 hour flight. We notice that the car we ordered was there on location but was not given to us.
review from
-
2.0
Cons: They didnt existe. We couldnt findththé address noone in thé area knew of à thrifty counter and none of thé phone numbers worked
review from
╳
Car hire locations
Sunnycars
Locations in Paris
10/12 rue Jean-Baptiste Pigalle
121 rue Manin
130 Rue du Faubourg Saint Denis
17 Boulevard Malesherbes
17-21 Boulevard Romain Rolland
18 Rue de Dunkerque
181 Boulevard Vincent Auriol
193 Rue de Bercy
2 Avenue de la Porte St. Cloud
2 Rue Robert Esnault-Pelterie
2 Rue du 8 Mai 1945
21 Avenue Emile Zola
21 Avenue de la Porte de Chatillon
213 Boulevard Vincent Auriol
22 Rue Courcelles
27 Rue St. Ferdinand
352 Rue Lecourbe
38 Avenue Des Ternes
4 Rue du Pont Neuf
42 Cours de Vincennes
43 bis Boulevard de Batignolles
45 Ave du Maine
48 Quai De Loise, Sopres
5 avenue d'Italie
50 Boulevard St. Michel
57-59 Rue du Poteau
59 Avenue du Maine
7-9 rue des Cloys
70 Avenue des Champs Elysees
82 Avenue De La Grande Armée
99 Rue di Rivoli
Aéroport Roissy-Charles-de-Gaulle (Terminal 1)
Aéroport Roissy-Charles-de-Gaulle (Terminal 2 E-G)
Aéroport Roissy-Charles-de-Gaulle (Terminal 2)
Esplanade de les Invalides
Face 8 Place Saint Sulpice
Face 8 avenue foch
Gare Montparnasse Hall Pasteur Niv2
Gare Sncf Lev-1 18 Rue De Dunkerque
Hall Pasteur Niveau 1
La Defense Centre
Place Du 8 Mai 1945
Quai 27
SNCF Gare de Lyon
Terminal 1(Gate 30) & Terminal 2
Terminal Air France
╳
Car hire locations
keddy by Europcar
Locations in Paris
17 Boulevard Malesherbes
+33 1 45 22 10 75
17-21 Boulevard Romain Rolland Ibis Budget Hotels
+33 1 49 65 63 23
2 Avenue De La Porte De St Cloud
+33 1 46 51 44 03
21 Avenue De La Porte De Chatillon, Parking Q-park Level -1
+33 1 40 43 21 03
34 Pl.de La Defense Pkg Ctre Niv -1
+33 1 42 91 20 20
38 Avenue Des Ternes
+33 9 77 40 32 63
4 Rue Du Pont Neuf Parking Q-park
+33 1 42 33 00 06
43 Bis Boulevard Des Batignolles
5 Avenue D'italie
+33 1 42 16 80 80
57 59 Rue Du Poteau
60-62 Boulevard Diderot
+33 9 77 40 32 50
Face 8 Avenue Foch Dans Parking Autocité Niveau -2
+33 9 77 40 32 47
Face 8 Place Saint Sulpice
+33 1 56 81 02 19
Gare Saint Lazare Quai 27
+33 1 44 70 01 00
Hall Pasteur Niveau 1
+33 8 25 88 40 31
Paris Gare De Lyon Railstation
+33 8 25 82 54 38
Paris Gare Du Nord Railstation
+33 8 25 82 54 57
Paris Rivoli Office
+33 1 42 36 49 04
Paris Scnf Pasteur
+33 9 77 40 32 44
Place Du 8 Mai 1945
+33 1 40 36 13 90
Terminal Air France 2 Rue Pelterie Esplanade Des Invalides
+33 1 44 11 03 80
╳
Car hire locations
Sixt
Locations in Paris
10 rue de la Paix
+33 8 20 00 74 98
102 Avenue Aristide Briand
+33 1 40 92 73 37
127 Rue du Faubourg St-Martin
+33 8 20 00 74 98
13 Rue d'Amsterdam - Quai 27
+33 8 20 00 74 98
15 Boulevard Sébastopol
+33 8 20 00 74 98
162 Avenue de Clichy
+33 1 82 73 23 60
17 Boulevard Saint-Jacques
+33 8 20 00 74 98
190 Rue de Bercy
+33 8 20 00 74 98
195 Boulevard Voltaire
+33 8 20 00 74 98
2 Rue de Compiègne
+33 8 20 00 74 98
20 Avenue de Wagram
+33 8 20 00 74 98
229 Avenue Gambetta
+33 8 20 00 74 98
42 Avenue de Saxe
+33 8 20 00 74 98
80 Avenue Gambetta
+33 8 20 00 74 98
85 Rue Jeanne d'Arc
+33 8 20 00 74 98
9 Rue Clément
+33 8 20 00 74 98
Aeroport Orly-Ouest
+33 8 20 00 74 98
Hall 2 Pasteur Gare
+33 8 20 00 74 98
Car hire locations in Paris
Good to know
| Most popular agency | Europcar |
| Most popular car type | Compact |
| Average price | AED 232/day |
| Good deal | AED 156/day |
When to book a hire car in Paris
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Paris
- 25% of our users found rental cars in Paris for AED 156 or less
- Book your rental car in Paris at least 1 week before your trip in order to get a below-average price
- Mini rental cars in Paris are around 73% cheaper than other car types, on average
FAQs about hiring a car in Paris
How much does it cost to hire a car in Paris?
On average a hire car in Paris costs AED 215 per day.
What is the most popular hire car in Paris?
Compact (Ford Focus Sedan or similar) is the most frequently booked hire car type in Paris.
What is the cheapest hire car agency in Paris?
In the past 72 hours, the cheapest hire cars were found at Firefly (AED 51/day), keddy by Europcar (AED 96/day) and Hertz (AED 100/day).
What is the best hire car agency in Paris?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Paris are Alamo (8.7, 6466 reviews), Enterprise (8.5, 12833 reviews), and National (8.2, 3197 reviews).
Which car rental companies are at the airport: Charles de Gaulle Airport (CDG)?
Car hire companies onsite at Charles de Gaulle Airport include Avis and Hertz.
Which car rental companies are at the airport: Orly Airport (ORY)?
Car hire companies onsite at Orly Airport include Sixt, Avis and Hertz.
Which car rental companies will pick you up at the airport: Charles de Gaulle Airport (CDG)?
Car hire companies that offer shuttle or pick-up services from Charles de Gaulle Airport to off-airport locations include Europcar, Sixt, keddy by Europcar, INTERRENT , Avis, Alamo, Enterprise, Hertz and Budget.
Which car rental companies will pick you up at the airport: Orly Airport (ORY)?
Car hire companies that offer shuttle or pick-up services from Orly Airport to off-airport locations include Europcar, Sixt, keddy by Europcar, INTERRENT , Avis, Alamo, Enterprise, Hertz and Budget.
Which car rental companies will pick you up at the airport: Beauvais-Tille Airport (BVA)?
Car hire companies that offer shuttle or pick-up services from Beauvais-Tille Airport to off-airport locations include Europcar, Sixt, keddy by Europcar, Avis, Hertz and Budget.
What is the cheapest car hire location in Paris?
In the last 72 hours the cheapest hire car price was found at Firefly Roissy Ap Terminal 2d 95713 (22 kilometres from the city centre).
How can I find hire car agencies near me in Paris?
Take a look at our extensive car hire location map to find the best hire cars near you.
