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Book Ace car rentals

Driver's age: 25-65
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Ace customer reviews

5.7
Fair3,125 verified ratings
Traveller rating:
Sort by:
A
10.0 Wonderful
The guys were good, no hidden fees
A
2.0 Poor
Poor communication. Took over an hour to get ahold of the agency for pick up. My car came with the previous renters trash and a gas tank was not filled. When I returned the car the gentleman was understanding.
J
2.0 Poor
They added a $51.43 charge after the fact to my card because I declined to use their insurance while using my own like I have always done. They said because my policy was not zero deductible (who’s is?) that I had to be charged. They also said this was in the rental agreement which I didn’t see until I picked up the car because I rented and pre-paid through a third party. Of the hundreds of cars that I have rented all over the world I have never had this happened. Stay away from these guys. It’s an off/site shady operation. Their facilities in Newark are a hassle to get to and they are pretty scummy. They don’t even have a bathroom for their customers.
A
8.0 Very Good
It was good overall
A
8.0 Very Good
Good value nice clean car
A
8.0 Very Good
The car must be returned clean, even if it has rained.
A
8.0 Very Good
Great car (Jeep Wrangler) and friendly folks - about the only ding was some confusion over the fuel level - it was supposed to be pre-paid full-to-empty (yes, I’m that guy), but the car showed up nearly empty. They were good about situation and had the charges adjusted on the spot.
A
2.0 Poor
The operator did not give me a car which I had paid to Kayak long in advance. Kayak had age requirement >25, the operator had age requirement <70. I was left without a car after a long, overnight, overseas flight!
C
2.0 Poor
They had hidden fees such as mandatory purchase of Liability insurance, even though I already had California liability insurance Very challenging to get out of lot, it was blocked with cars One other detail, the agent was wearing Google glasses, as if he was video recording customers
A
2.0 Poor
I was not allowed to pickup a vehicle as they said it couldn’t be driven out of state. This was never mentioned at time of reservation. We asked for a refund which I have yet to receive and will probably never receive. I would never ever recommend ACE even to an enemy. We had to make a sudden change for Enterprise and they were very helpful and Enterprise even gave us an upgrade. Avoid ACE if at all possible, they may have cheaper rates but the service is horrendous, and they still owe me a refund. Buyer beware read the fine print online always. We originally went through Kayak, which then connected to Expedia, and finally to ACE. ACE and Expedia both have said they can’t give me a refund for services they never provided. I feel robbed and this ruined an already somber trip for a memorial service for family. Thanks for taking our money for nothing you thieves. Never again! Worst rental experience ever, and I’ve even driven a rental years ago from a major chain that had dog hair and urine in the back hatch area. ACE Rental Car is hands down the new winner for number one worst rental experience ever. And I didn’t even touch keys for one of their vehicles because I never picked one up, we asked for our refund in person at time of pickup. Give me my money back you evil people! A good company would make this right. All I’ve gotten is the runaround and rejection emails blaming me or the other company either Expedia or ACE. You need to make your contracts more clear so people know the rental is only allowed to travel within the state rented. I can understand not driving out of the country, but sorry we mentioned we were going out of state, we could have lied and you would have likely tracked us by gps anyway and screwed us over even worse with some stupid hidden fee. Thank you so little for the added stress financially and mentally. I hope you go out of business! The people of Denver don’t need more crime! D O N O T R E N T F R O M A C E

How other car rental agencies scored

Ace car hire prices in the United Arab Emirates

These are the best prices for 13-20 Jun.
Kia Rio car
Kia Rio
or similar Small
2
2
4-5
AED 51/day
View Deal
Hyundai Kona car
Hyundai Kona
or similar Small
4
2
2/4
AED 66/day
View Deal
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
2
4-5
AED 253/day
View Deal
Hyundai i10 car
Hyundai i10
or similar Small
2
2
2/4
AED 51/day
View Deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar SUV
5
5
4-5
AED 270/day
View Deal
Ford EcoSport car
Ford EcoSport
or similar SUV
4
2
4-5
AED 68/day
View Deal
Nissan X-Trail car
Nissan X-Trail
or similar SUV
5
3
4-5
AED 147/day
View Deal
Mazda CX-60 car
Mazda CX-60
or similar SUV
5
3
4-5
AED 157/day
View Deal
Infiniti QX80 car
Infiniti QX80
or similar SUV
5
5
4-5
AED 243/day
View Deal

Where can I find Ace car rentals?

Address

Bldg # 10, Ground Floor

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 00:00

Phone

+971 4 431 0486

Address

Millennium Airport Hotel Dubai

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+971 54 998 2500

Address

E311, Dubai Production City

Hours

Monday10:00 - 22:00
Tuesday10:00 - 22:00
Wednesday10:00 - 22:00
Thursday10:00 - 22:00
Friday10:00 - 22:00
Saturday10:00 - 22:00
Sunday10:00 - 22:00

Phone

+971 50 486 7022
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Dubai
Small
AED 36/day
AED 32/day

Top tips for renting a car from Ace

  • 25% of our users found rental cars from Ace for AED 33 or less
  • Book your rental car from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 63% cheaper than other car types, on average.

FAQs about renting a car from Ace

  • How much does it cost to rent a car from Ace?

    On average a rental car from Ace costs AED 215 per day.

  • What is the most popular rental car from Ace?

    Compact (Opel Astra or similar) is the most frequently booked rental car type from Ace.

  • How many car rental locations does Ace have?

    Ace has 467 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have rental car locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to rent a car from Ace for a week?

    On average a rental car from Ace costs AED 1,505 per week (AED 215 per day).

  • How much does it cost to rent a car from Ace long term for a month?

    On average a rental car from Ace costs AED 6,452 per month (AED 215 per day).

Everything you need to know for your Ace car rental