Book Ace car rentals
8 Dec — 15 Dec
Same drop-off
Enter an airport or city
Thu 8/12
Noon
Thu 15/12
Noon
Driver's age:
Ace customer reviews
5.6
Based on 3,810 verified guest reviews
5.4Overall
6.0Cleanliness
5.6Value for money
5.9Comfort
5.4Pick-up/Drop-off
Traveller rating:
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Date
Pros:Staff was very pushy for add ons and any way to charge me more money. Car was dirty and smelled on inside. Outside had dents and scratches that no one went over with me. Key fob did not work
Pros:The price was very reasonable. They gave us a larger replacement vehicle quickly when the first one was determined to be not road worthy because the hood latch was broken. Staff was friendly and efficient during check-in and return.
Cons:Our first car we were given had a warning light on the dash saying the hood wasn't latched. Upon further inspection and several attempts to get it to latch, it would not latch at all. We flagged down a lot attendant who did a quick inspection and said the front end had been damaged and the latching mechanism was broken. It shouldn't have been placed into service after the precious rental because the warning on the dash was pretty obvious. I can't imagine what would have happened had we been on the interstate and had the hood come open.
Pros:Great car, staff was really nice!
Cons:Took a long time to check out and had to wait awhile for airport shuttle
Pros:The staff was friendly and easy to work with. The car was ready as soon as I arrived and was a better model than the one advertised. Though the business name is Ace Car Rental, their signs all say "Toyota Car Rental" and it looked like most (maybe all) of the cars were Toyota models.
Cons:The shuttle pick-up was a little confusing as the website says to go out the airport doors and to the left, and that they come every 15 minutes. I stood outside for about 20 minutes and then called, and they told me to go to the East Arrivals door which was outside and to the right. The shuttle was already there and the driver was inside the airport, and the shuttle didn't have any markings to say it was for Ace Rental so if I hadn't called, I would never have seen them.
Pros:The car ran great and was a nice car for the price.
Cons:The contact number on the confirmation did not work. Interior seats were stained.
Pros:Everything. Pick up/drop off was quick and easy. The car was spotless and ran great. All of the employees were friendly, easy to talk to and knowledgeable about the area! Great experience! I will be back!
Pros:Everything with car great. Value is terrific.
Cons:Issue is pick-up and drop-off. Requires two shuttles to get to rental location, and the process to rent and return is not as efficient as it should be. If you want to decline insurance make sure you have an up-to-date insurance verification card with you. You will have to get your insurance agent on the phone if you do not. Had to wait on a car like many others once finished doing paperwork, and the time needed to return the car is unpredictable depending on whether that day they have a person checking you in, or you have to wait on the rental agent handling new renters to check you in.
Cons:Car was in poor mechanical condition
Pros:Car was comfortable
Cons:No sign at airport for rental agency. Waited 1.5hrs to ft our car. Staff had to run out with keys to see which car to give us. Only two people at the counter and very slow process. Facilities were messy. No sense of urgency. Very disorganized and costs us almost two hours of our vacation.
Pros:The car was fine, started when I turned the key and the tire were in good shape. Shuttle guys were very professional.
Cons:Too forever to pick up the car despite there being plenty of staff on hand and few customers, arrival at our destination was delayed by at least 30 min. At drop off I was charged $100 for a very superficial scratch on the door which i feel was there when I picked up. Reservation was misleading, price more than tripled with taxes, fees and required? Insurance.
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Ace car hire prices in the United Arab Emirates
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Where can I find Ace car rentals?
Address
20 Abros PlaceHours
Phone
64-3-360-3270Good to know
Most popular city | Los Angeles |
|---|---|
Most popular car type | Standard |
Average price | AED 66/day |
Good deal | AED 54/day |
Popular Ace car rental locations
Top tips for renting a car from Ace
- 25% of our users found rental cars from Ace for AED 61 or less
- Book your rental car from Ace at least 6 weeks before your trip in order to get a below-average price.
- Economy car hire from Ace is around 67% cheaper than other car types, on average.