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Book Ace car rentals

Driver's age: 25-65

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Ace customer reviews

5.7
Fair2,903 verified ratings
Traveller rating:
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A
8.0 Very Good
CSR was upset that she didnt get her break on time. Then a huge amount of people walked in. My car was new, to my disadvantage as it had all the new fangled gadgets, auto break, lane correct, etc. i was unaware and the first time it stopped so hard i thought i hit something!
A
2.0 Poor
Shutdown the company its a scam
A
2.0 Poor
They charge excessively on insurance despite me having it included in my credit card. Deposit is 2500,- CAD. When returning the car in unchanged condition and filled up I asked for a receipt, they refused to give me one. I am now worried whether they will release the deposit without issues. Overall not a pleasant experience.
P
2.0 Poor
Bad. They ended charging me for insurance that I rejected. After claiming it and providing evidence of coverage ACE declined to reimburse the charges.
A
4.0 Mediocre
The experience felt like dealing with a fly-by-night company. I have rented cars all over the United States and around the world (Europe, Southeast Asia, Middle East) and the pickup at Ace was the most difficult. The burden of proof of insurance was on me, which caused a major delay. I have full coverage but they wouldn’t take my word for it, I had to PROVE it. Otherwise you’re forced to pay hundreds of dollars for their insurance. I had to contact my insurance company on a Saturday morning to get a certificate emailed to me. Also, the $9.95 charge per day for an EZ-Pass transponder is over the top, total price gouging of a captive market. I’m gritting my teeth at what the total toll and transponder charge will be, which you don’t receive for some time. I will expect a full breakdown of all fees but am not confident it will be clear and concise. I left feeling like the NJ/NY area is one big ripoff. I would not rent with this company again.
A
10.0 Wonderful
The $65 charge for tolls was excessive, since I drove less than 200 miles.
A
8.0 Very Good
Staff was super friendly. Wish the website had info about after hours drop off.
A
10.0 Wonderful
Very helpful and a great experience
S
10.0 Wonderful
Good experience. The location is definitely in a "downtown" location near the Brooklyn Bridge, which made getting to the location and returning the car a challenge, but they company was easy to work with. I was upgraded, which was a nice surprise and perk. I recommend them!
A
2.0 Poor
The counter agent at Ace Rent a Car misled me into paying for unnecessary insurance. I had already purchased full collision protection through KAYAK for $80 total. Upon pickup, the agent aggressively insisted that my policy was invalid and instructed me to cancel it, promising a full refund, while forcing me to take their in-house coverage at $50/day ($200 total). I was coerced into paying $200 under false pretenses. I demand a full refund for this forced upsell.

Ace car hire prices in the United Arab Emirates

These are the best prices for 10-17 Nov.
Ford Fiesta car
Ford Fiesta
or similar Small
2
2
4-5
AED 61/day
View deal
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
AED 74/day
View deal
Toyota Land Cruiser car
Toyota Land Cruiser
or similar SUV
5
2
4-5
AED 381/day
View deal
Hyundai i10 car
Hyundai i10
or similar Small
2
2
2/4
AED 61/day
View deal
Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar SUV
5
5
4-5
AED 326/day
View deal
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
AED 81/day
View deal
Mazda CX-60 car
Mazda CX-60
or similar SUV
5
3
4-5
AED 158/day
View deal
Nissan X-Trail car
Nissan X-Trail
or similar SUV
5
3
4-5
AED 187/day
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Audi Q7 car
Audi Q7
or similar SUV
5
5
4-5
AED 326/day
View deal

Where can I find Ace car rentals?

Address

Bldg # 10, Ground Floor

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00

Phone

+971 4 431 0486

Address

Millennium Airport Hotel Dubai

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+971 54 998 2500

Address

E311, Dubai Production City

Hours

Monday10:00 - 22:00
Tuesday10:00 - 22:00
Wednesday10:00 - 22:00
Thursday10:00 - 22:00
Friday10:00 - 22:00
Saturday10:00 - 22:00
Sunday10:00 - 22:00

Phone

+971 50 486 7022
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Abu Dhabi
Small
AED 31/day
AED 21/day

Top tips for renting a car from Ace

  • 25% of our users found rental cars from Ace for AED 25 or less
  • Book your rental car from Ace at least 9 weeks before your trip in order to get a below-average price.
  • Large car hire from Ace is around 52% cheaper than other car types, on average.

FAQs about renting a car from Ace

  • How much does it cost to rent a car from Ace?

    On average a rental car from Ace costs AED 267 per day.

  • What is the most popular rental car from Ace?

    Mini (Citroen C1 Airscape or similar) is the most frequently booked rental car type from Ace.

  • How many car rental locations does Ace have?

    Ace has 482 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have rental car locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to rent a car from Ace for a week?

    On average a rental car from Ace costs AED 1,868 per week (AED 267 per day).

  • How much does it cost to rent a car from Ace long term for a month?

    On average a rental car from Ace costs AED 8,004 per month (AED 267 per day).

Everything you need to know for your Ace car rental