Dubai car hire information
| Pick-up location | Dubai |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Luxury SUV, Premium, Premium SUV, Standard, Standard SUV, Supplier choice |
| Hire locations | 270 |
| Airport locations | 75 |
| Popular agencies | Hertz, Europcar, York Car Rental, Enterprise, DRIVUS |
Cheap car rentals in Dubai
| Economy | AED 58/day |
| Compact | AED 60/day |
| Intermediate | AED 92/day |
| Standard | AED 90/day |
| Full-size | AED 129/day |
| Full-size SUV | AED 125/day |
| Premium | AED 143/day |
| Luxury | AED 250/day |
| Premium SUV | AED 192/day |
| Intermediate SUV | AED 83/day |
| Supplier choice | AED 103/day |
| Compact SUV | AED 109/day |
| Standard SUV | AED 164/day |
| Luxury SUV | AED 229/day |
Dubai car rental reviews and directory
Budget
4.9
Mediocre
106 reviewsBest rated
Cleanliness
5.7
Comfort
5.3
Pick-up/Drop-off
4.9
Value for money
4.5
6 locations in Dubai
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Reviews
2.0 Poor
Mar 2021
Pros:
Extra charges on pick-up for airport taxes when other companies do not charge. Car had with an odor of cigarettes. Returned the car 10 h earlier. Rates not really good.6.0 Okay
Jan 2021
Pros:
Staff. LateCons:
Speed up process4.8 Mediocre
Feb 2020
Cons:
Clarify the insurance value in the website, as we could calculate our budget accordingly.2.0 Poor
Nov 2019
Cons:
The vehicle was booked with basic insurance but once the car was to be collected Budget requested me to pay the basic insurance again. So this was paid twice. Tax Invoice from Budget not yet received.2.0 Poor
Jul 2019
Pros:
Did get a chance to like anything they didn’t have the suv I wantedCons:
Better customer service8.0 Very Good
Jun 2019
Cons:
Reduce the amount of holding fee or depositAvis
4.7
Mediocre
34 reviewsCleanliness
5.0
Comfort
4.7
Pick-up/Drop-off
4.5
Value for money
4.9
12 locations in Dubai
from AED 50/day
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Reviews
2.4 Poor
Jun 2019
Pros:
NothingCons:
Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees8.0 Very Good
Apr 2019
Pros:
Staff was very kind and attentive.Cons:
The car was about 3-4 years old and the AC didn't work well.2.0 Poor
Feb 2019
Pros:
the car is differentCons:
the car is different2.4 Poor
Jan 2019
Pros:
I don't like their serviceCons:
I don't like their services also the price is high2.0 Poor
Jan 2019
Pros:
That my family was safe after vehicle malfunctionedCons:
This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.2.4 Poor
Jan 2019
Pros:
I just liked the performance of the car.Cons:
The interior of the car was absolutley dirty!! Very small car. It didn’t fit all of our 3 luggages. The price we paid for this car was not worried at all.keddy by Europcar
10.0
Wonderful
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
18 locations in Dubai
from AED 30/day
Locations in Dubai
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10.0 Wonderful
Aug 2022
Thrifty
7.7
Good
12 reviewsCleanliness
7.7
Comfort
7.7
Pick-up/Drop-off
7.7
Value for money
7.1
17 locations in Dubai
from AED 28/day
Locations in Dubai
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Reviews
10.0 Wonderful
Dec 2016
Pros:
Always using thrifty in Dubai6.0 Okay
Oct 2016
Cons:
the car glass was not clean good they changed me for airport parking3.2 Poor
Aug 2016
Pros:
NothingCons:
Air condition was not good for dubai weather I've Booked online toyota yaris but they said it's not avalible so they gave me honda civic but i had to pay more! Also the value for the insurance will increase. Many scratches on the body of the car , and it was dirty! When I delivered the car they said there is a scratch on the body and i have to pay for fixing! I totally don't recommend to deal with this company10.0 Wonderful
Feb 2022
10.0 Wonderful
Nov 2021
Enterprise
7.3
Good
6 reviewsCleanliness
7.7
Comfort
8.2
Pick-up/Drop-off
6.5
Value for money
7.1
8 locations in Dubai
from AED 26/day
Locations in Dubai
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9.6 Wonderful
Oct 2020
Cons:
Good10.0 Wonderful
Sep 2022
4.0 Mediocre
Aug 2022
6.0 Okay
Jul 2022
Alamo
7.1
Good
18 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
7.2
Value for money
7.2
8 locations in Dubai
from AED 28/day
Locations in Dubai
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Reviews
10.0 Wonderful
May 2021
Pros:
Clean car fast checkinCons:
Need put a sign board in airport with name of Alamo10.0 Wonderful
Mar 2021
Pros:
Staff friendly car clean and dis-infected.6.0 Okay
Mar 2021
Cons:
I wanted to rent for an extra day but couldn’t get the same rates, so returned. It was an inconvenience. Why can’t car rental companies in Dubai extend rentals at same discounted rates?8.0 Very Good
Jan 2021
Pros:
Friendly and promptCons:
Faster service4.4 Mediocre
May 2018
Pros:
Nice vehicleCons:
Almost an hour later than promised, exterior filthy, interior had bugs. Attendants spoke very poor english. Some documents in Arabic only.2.0 Poor
Mar 2022
10.0 Wonderful
Sep 2021
5.9 Fair
Sep 2021
4.0 Mediocre
Jul 2021
Pros:
The drop off was easyCons:
The rate condition must be more clear. The processes of collecting the car is slow, staff should be more and trained. Insurance rate is high and it is a hidden costHertz
6.4
Okay
21 reviewsCleanliness
7.7
Comfort
6.5
Pick-up/Drop-off
5.5
Value for money
6.2
8 locations in Dubai
from AED 21/day
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Reviews
10.0 Wonderful
Oct 2022
7.2 Good
Aug 2018
Cons:
I rent the car for one day and u charged me 2 days. Not fair.2.0 Poor
Jul 2018
Pros:
Nothing unfortunatelyCons:
I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!3.2 Poor
Jun 2017
Pros:
Very bad condition plus the car I reserved was a Toyota Yates instead of being upgraded I was downgraded to Honda city which had terrible air conditioner and horrible wobble when approaching speed of 80km and above9.6 Wonderful
Apr 2017
Pros:
It was perfekt and the Hertz people were friendly and helpful. Great!2.0 Poor
Jan 2017
Cons:
i booked through KAYAK and before one day i called hertz and make sure everyhting is good and they told everything is perfect after reaching on airport hertz counter told me rate error is their and we can't give you car in same rate and they charged me 3 times. they are ripping of customer by such scheme and on dubai airport hertz franchise give to some other company anf they did not honor hertz rates confirmation and rip you off so take care and don't book from hertz.Dollar
6.3
Okay
20 reviewsCleanliness
7.0
Comfort
6.5
Pick-up/Drop-off
6.7
Value for money
6.5
13 locations in Dubai
from AED 31/day
Locations in Dubai
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Reviews
2.0 Poor
Dec 2019
Pros:
They refuse to give me a car!! they said the reservation is not confirmed !!??10.0 Wonderful
Mar 2017
Pros:
I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.Cons:
Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.10.0 Wonderful
Mar 2017
Pros:
All went as planned. excellent service, excellent car10.0 Wonderful
Feb 2017
Pros:
Always satisfied with my car rental experience from Dollar. Consistency is the word2.0 Poor
Nov 2016
Cons:
It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks10.0 Wonderful
Nov 2016
Pros:
Pick up was flawless, personnel were easy to work with. This helps after a 20 hour flight.Cons:
Return parking was not well directed, but Our dollar car tenant drove the car to the right spot for me. Very Nice!Europcar
6.2
Okay
20 reviewsCleanliness
6.4
Comfort
6.5
Pick-up/Drop-off
5.8
Value for money
6.0
13 locations in Dubai
from AED 44/day
Locations in Dubai
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Reviews
6.8 Okay
Feb 2019
Pros:
Yes, the philipian lady at check in was very professional and helpful. Drop off, staff was ok not to welcoming.Cons:
Give clear guidance how to go to the terminal 2!2.0 Poor
May 2018
Pros:
NothingCons:
We booked and had a confirmation email with the price for the rental for 8 days. When we arrived the person at the desk had all our reservation information but said the price was 4 times what our email said. When we showed him the confirmation stating the vehicle and the price, he said “I cannot do that price, this is my best price” and the amount was four times our confirmed reservation amount. We have since checked back to see if we misunderstood the email but no, they just offer one price online and then when you get there adjust the price and will not honor the confirmation from online. The worst part is when this was happening the guy behind us in line said “oh yeah they do that all the time, every time I rent with europcar they charge way more than when you originally book, it’s a huge scam” he said the only reason he uses them is because it is a company card so not his money. I would NEVER use them again. We had to scramble to find another company last minute and got a car from them for a more reasonable rate.2.0 Poor
Apr 2018
Cons:
I booked the vehicle in AED(local currency in Dubai) and I have an email confirmation for this, but when I got to the rental desk I was told the amount would need to be paid in dollars. So the reservation turned out almost 4 times the amount. Even though I had an email confirmation with the currency clearly written in AED, they would not honor it. They already had the slowest and most pathetic service I’ve ever experienced in my life, so I went ahead and just paid the amount to save my time. I highly would not recommend this company.10.0 Wonderful
Mar 2018
Pros:
Thier flexibilty and the free upgrade10.0 Wonderful
Feb 2018
Pros:
the same i booked with full options and tented windows3.6 Poor
Feb 2018
Cons:
It took way too long (~45) min to get the car out at rental place. Car was not clean. It took two follow-up emails to get the rental invoice emailed to me.Sixt
6.2
Okay
5 reviewsMost popular
Cleanliness
7.6
Comfort
6.4
Pick-up/Drop-off
8.4
Value for money
5.2
5 locations in Dubai
from AED 30/day