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Pros: Customer care was good

Cons: I suspect the problem of luggage started with Alitalia my first leg

Pros: Not much, actually.

Cons: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Pros: the flight

Cons: extra charge , unable to book meal

Cons: flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline

Pros: Crew was great. The sit was great for an international flight in economy class.

Cons: A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory.

Pros: Crew was below average,seats was horrible

Cons: The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight

Pros: Nothing

Cons: Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight

Pros: Attention

Cons: Food

Pros: I liked crew's friendly attitudes.

Cons: n/a

Pros: They sped up the flight time after leaving Chicago two hours late.

Cons: We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee.

Pros: Boeing 777 seating is comfortable, other is not so much.

Pros: Crew was amazing

Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Pros: Everything was on time

Pros: Good service for the price

Cons: More legroom

Pros: The crew is amazing! We have comfort even in the economy class.

Pros: I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa

Cons: I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa

Pros: On time! Courteous. Free meal! Even on flight less than 2 hours!

Cons: All good!

Pros: The crew were very friendly.

Pros: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!

Pros: Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly.

Cons: Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system.

Pros: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.

Pros: Great crew

Cons: Entertainment is outdated and very limited

Cons: my seat was broken

Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Pros: Crew was friendly

Pros: Crew

Cons: Mechanical Maintenance

Pros: Great service, a lot of legroom

Cons: Not really happy about the food choices

Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.

Cons: Ran out of half the food options halfway down the plane.

Cons: Breads must be at least warm. The breads were frozen.

Pros: First time we flew on business on international (we upgraded).

Pros: Emirates always goes above and beyond to keep your experience as good as possible.

Cons: The boarding process lacked discipline

Pros: Flight cancelled with extremely poor service from Emirates.

Pros: Crew were great, seats were comfy. There eere less than 25 on an over 200 seat flight.

Cons: The Airport was horrible, like from late 60's of last century in a 3rd world rural terminal !!! They did not offer me an upgrade, even though it was a very empty flight with lots of empty seats in the Business class section !!!!! Horrible...

Pros: Crew were good

Cons: It was delayed in Jeddah and the seats are not comfortable at all (business class).

Pros: Overall is good..thanks

Pros: Crew was very helpful. Nice clean plane.

Cons: Airport in Jeddah is not good. Bathrooms are way below standard.

Cons: Quick 30 minute flight

Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.

Cons: Since rools are changing in international travel. You should inform the new tools to the customer.

Pros: The crew really took care of us. You could tell they care.

Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.

Pros: Very bad crew. Seats very uncomfortable

Cons: Crew could have been better

Cons: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port

Pros: Friendly staff

Cons: Security check at gate; No priority

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

Cons: The flight was cancelled and had to be rerouted on United Airlines.

Pros: It was a nightmare

Cons: It was a nightmare

Pros: Entertainment

Cons: Food

Pros: Everything

Cons: Nothing

Pros: the crew was very welcoming and always wanted to help.

Cons: my luggage didn't arrive

Pros: The staff were very helpful and professional.

Cons: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Pros: Crew was very nice. Food was good and tasty.

Cons: Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that.

Cons: Thanks

Cons: They lost my luggage :(