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Pros: 3 - 2 seat arrangement and lots of leg room. Excellent boarding.

Cons: Bread of sandwich was dry.

Pros: Lost the luggage

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Pros: Crew was very friendly. Seat a pretty comfortable.

Pros: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .

Cons: Ground staff poor customer service

Pros: Crew was great, plane was nice

Cons: delayed again, almost missed connection

Pros: There was nothing to like.

Cons: The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot

Cons: Perfect

Pros: Sericve level on the plane and staff attitude and addition new brand plane 787

Cons: Departure on time

Cons: Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight.

Pros: Nice tilt to seats, good food and service

Cons: Cabin WAY too hot, poorly controlled small children

Pros: Good crew

Cons: Entertainment Luggage claim Food

Pros: Super comfortable business class seats

Pros: The crew was kind

Cons: Seat space is too cramped

Pros: Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking.

Cons: I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short.

Cons: Baggage was left behind.

Pros: No

Cons: Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough.

Pros: Crew on the plant was friendly.

Cons: I think at least some small food should be offer even tho it wasn’t dinner time.

Pros: Nothing

Cons: They canceled the flight

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Cons: Late departure. Rush to connect.

Pros: The seat was a little uncomfortable but the crew were amazing.

Cons: Boarding clusterf...

Cons: No entertainment facilities

Pros: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Pros: Clean Washrooms

Cons: N A

Cons: The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time

Pros: Crew was friendly.

Cons: Wish the seat was more comfortable. Landing was jittery and bumpy.

Pros: The crew was ok. The seats was good :)

Pros: Friendly and professional. Always with a smile.

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: Flight attendants were super ultra professional.

Cons: Flight attendants were super ultra professional.

Pros: USA customs done in Abu Dhabi

Cons: I will never fly or recommend etihad to any one of my friends or family.

Cons: Nothing staff was wonderful

Pros: Crew was nice.

Cons: The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection.

Pros: The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight.

Cons: The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins.

Pros: The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.

Pros: They were very supportive.. Thanks.

Pros: More comfortable seats More choice with food

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Pros: Everything else

Cons: The crew didn’t have me the right food

Pros: The crew was very nice and the in flight entertainment was solid.

Cons: The direct tv didn’t work ( I wanted to watch the NBA finals) and they had to restart the tv screens at least 2-3 times; which wasn’t end of the world stuff but it was slightly annoying because I was in the middle of watching a movie.

Pros: Crew was very pleasant and flight was on time.

Cons: The tray tables were all broken and hinging in my row. The aux port for headphones needs to be updated to support new types of headphones, like Bluetooth or lightning connection.

Cons: There was an issue with the booking System. I received a text that my flight was delayed 2 hours then 20 minutes before the original time another text that the flight is now on time. This screwed up the entire trip

Pros: Couldn’t access movies- button was blacked out

Cons: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.

Cons: The departure was slightly delayed. But the on-board experience was great.

Cons: All

Cons: My luggage got lost. Meals very hardly not tasty.

Cons: Bole airport in Addis no place to sit and wait befor you check in

Pros: I liked the fligth attendant

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: The crew was amazing and the flight was smooth

Pros: Seats were ok. Crew was friendly, attentive and communicative.

Cons: Not much in terms of entertainment

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Cons: Our luggage was lost and the flight was 1.5 hours late.

Pros: The crew was good

Cons: The entertainment on the plane should be upgraded and wifi should be provided