Traveller reviews
Overall rating
7.7
Good
Based on 3,897 reviews
Boarding
7.8
Comfort
7.6
Crew
8.3
Entertainment
7.8
Food
7.4
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Qatar Airways information
| IATA code | QR |
|---|---|
| Routes | 342 |
| Top route | Amman Queen Alia Intl to Doha Hamad Intl |
| Airports served | 173 |
| Top airport | Doha Hamad Intl |
Qatar Airways traveller reviews
Pros
"Flight attendants were very polite"
(in 96 reviews)
"Great crew and amazing food"
(in 297 reviews)
"Everything was very good and comfortable."
(in 22 reviews)
Cons
"Flight attendant wotj good attitude."
(in 51 reviews)
"The food was not great"
(in 398 reviews)
"No slippers for long flights."
(in 386 reviews)
Recent reviews
Traveller rating
2298
701
404
335
14
Find reviews that mention:
food was good
food service
great flight
crew was good
excellent service
entertainment system
flight attendants
great airline
seats were comfortable
business class
good flight
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6.0
There was an aircraft change (which caused an uncomfortable flight) in the last hour and was not given an option in advance to switch flights.
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10.0
N/A
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4.0
I was in Seat 5K, Hand rest wont go down when on Sleep Flat Mode. Door opens slowly after closing. Even crew were surprised. Not cleaned properly. I have pictures of broken handle and old used tissues and covers if wanted.
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10.0
Delhi to Doha is excellent..
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10.0
Comfortable flight and before time arrival was excellent overall
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10.0
The easy transition and before time arrival. Comfortable flight
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2.0
There was a 7 hours delay and the airline did not arrange any accommodation for an overnight stay at the airport.
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10.0
Take off and landing the smoothest I have ever experienced,. The crew were awesome and their overall services excellent.
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8.0
Fine
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8.0
Everything was okay
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2.0
Very old plane (15 years old).. And they lost my luggage!
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4.0
The luggage wasn't handled properly. My checked in luggage was damaged badly.
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6.0
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
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10.0
Comfortable seat, good food and friendly staff
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2.0
Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
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2.0
The staff lied to me all day long. No one informed me that my flight times had changed. I’m still sleeping on the ground in the Middle East. The worst experience I have ever had flying. With this level of incompetence and lack of compassion I can’t imagine how the airline business will survivor. This experience has encouraged me to stop traveling. May god have mercy on you and your customers. Not sure I can handle to be lied to my face anymore . Sleeping on the floor in the middle East with no hope of getting home
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2.0
Nothing. You did not tell me that my itinerary has changed. I’m sleeping on the ground in the Middle East. You should be ashamed of yourselves. I’m also sure that you have no spine and will take no corrective action. I’m not sure your business will survive based on the lack of compassion you have.
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8.0
Service was very good . Very helpful staff . Food is good . Thank you ! Seats are very congested. Flight was very noisy . Also, background music was very loud when we waited for take off .
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8.0
food could have been better.
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8.0
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
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10.0
More Bollywood and Telugu movies, food options
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10.0
More Bollywood and tollywood movies, food options.
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10.0
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
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10.0
Courteous! Long lines.
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10.0
Good service
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10.0
The staff was extremely attentive and did everything to make the flight comfortable. The atmosphere was relaxing.
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8.0
The check in process was long and could have been faster if more staff was available. The line of passengers was too long and there was no one to guide the line. The boarding process was a bit better. Although several announcements were made regarding mask wearing, it was not fully enforced on the flight. This left me feeling unsafe considering the ongoing Covid-19 pandemic and flu season.
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2.0
Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.
review from
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4.0
My luggage was delayed because the flight arrived late and I almost missed my connecting flight to Atlanta. My luggage was delayed and it took 3 days to receive my luggage once it arrived in Atlanta. The baggage department is horrendous and non-existent. I did not get a call, I had to go to the Airport and wait for manager to board a flight, waited 3 hours and then they got my luggage for me. I understand staffing issues but there should be a better process for baggage services.
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10.0
The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.
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Flight status
Qatar Airways route map
Top airports served by Qatar Airways
- Doha Hamad Intl Airport (DOH)
- London Heathrow Airport (LHR)
- Malé Airport (MLE)
- Colombo Bandaranaike Intl Airport (CMB)
- Kathmandu Tribhuvan Airport (KTM)
- Johannesburg OR Tambo Airport (JNB)
- Dhaka Zia Intl Airport (DAC)
- Paris Charles de Gaulle Airport (CDG)
- Bangkok Suvarnabhumi Airport (BKK)
- Dar Es Salaam Airport (DAR)
- Dubai Intl Airport (DXB)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Kuwait City Airport (KWI)
- Cairo Airport (CAI)
- Beirut Airport (BEY)
Qatar Airways contact information
- QR IATA code
- +974 4022 5336 Call
- qatarairways.com Visit
Overview of Qatar Airways
When you are flying with Qatar Airways, you have the option of choosing from three classes: Economy, Business, and First. While Economy provides comfortable seats and free snacks, Business will give you a seat that folds into a bed, a gourmet meal, and amenities such as a facial mist, lip balm, and lotion. For additional services, opt for First, an option that includes a private cabin, free checked baggage, and access to the airport lounge.
This airline has created its very own app that can be used to enjoy a selection of movies, television shows, and games while you are in the air. To take advantage of this feature, simply download the application onto your personal device for no cost before your plane takes off.
For those that will be flying on Qatar Airways with small children, there are many amenities for you to take advantage of in order to make your trip as smooth as possible, such as a free activity kit that includes items like stickers, crayons, puzzles, and coloring books, as well as a stuffed animal for smaller kids. Kid-friendly meals are also offered at no additional cost, and they come in a keepsake meal box that is decorated with characters and that your child can bring home with them.
Qatar Airways codeshares with a diverse selection of other companies, including Air Italy, Cathay Pacific, JetBlue, and Vueling. The company is also a member of oneworld, a large airline alliance that includes members such as British Airways and American Airlines.
Qatar Airways Cancellation Policy
As the situation changes with coronavirus (COVID-19), Qatar Airways will continually update its policies accordingly. Please contact Qatar Airways directly for the latest information about cancellation fees. You can find the most up-to-date information on Qatar Airways policies here: Qatar Airways Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.