Find cheap flights to Washington Reagan-National (DCA)

They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

There was nothing to dislike on this part of our trip with Virgin Atlantic.

Food and snacks!!!!!

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

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Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Good seat comfortable

The headphone jack and charging port were stuffed with something

Entertainment choices, comfortable seats

They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.

I arrived safely to Detroit

There were so many women wanting to change their seat because they cannot sit next to a man . . . . There was a woman crying because she wanted to sit next to me and the flight attendant told her no and that she needs to go back to her assigned seat. If seats are available after boarding they will move her to another seat is what the flight attendant said. Alot of male passengers volunteered to move to accommodate the women that cannot sit next to a man. As a suggestion maybe while booking a ticket a passenger can select the option of sitting next to women or men only. My screen stopped working about an hour into the 12 hour flight. More options for food would be another suggestion.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

All good. Very hospitable cabin crew, great service.

Nothing.

Unwashed pillow and blankets, stains on the pillow

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Crew service, and service at Emirates lounge in Dubai, were outstanding

Dinner portions were too small.

Took a long time to get the crew together after the plane was ready

Emirates really knows how to treat customers

Flight was long

Nothing

The plane was old it had no WiFi or electricity The ac was turned up to maximum Jet blue always plaqued with delays

On the trip from Boston to Nashville, I was really tired so I slept the entire way, by passing my good snacks.

No comments.

Departed on time arrived early Good legroom and ambiance

The pilot made up time after taking off late, the coffe and popcorn was good

The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats.

Registration

Comfort food

Seats were comfortable. Food was OK but not great.

I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience.

Friendly staff tasty food great entertainment new plane

Entertainment,seats and overall experience

Food was terrible

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

The wait

The screen didn’t change in time

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.

Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...

Early flight was not as crowded

But was very busy just the same. Weather was poor

Very short flight so not much to comment.

Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.

The cree was great. Plenty of room in economy plus. Timely boarding.

The food was hard on the edges and too spiced on the salad.

No hassle and all straight forward

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

Nothing

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

Excellent

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Registration

Comfort food

Friendly staff tasty food great entertainment new plane

Friendly staff, they were very helpful and smiled

No vegeterian option on the flight. Long flight with a lot of food, but not the best food. Snacks were good though

Seats were comfortable. Food was OK but not great.

I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience.

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

Nothing

We where delayed for just over an hour