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Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Cons: The plane was very hot

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Cons: flight delayed. final destination arrival was 9 hours after expected. no accomodation was given (i stayed in the airport for 9 hours and needed to sleep there)

Pros: Flight attendant Hazeem was great.

Cons: The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.

Cons: Every flight we were on was oversold.

Pros: Great crew

Cons: Entertainment is outdated and very limited

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Cons: Food

Pros: Boarding was not extremely painful, even though there were three security checkpoints to go through between the first flight and this flight.

Cons: This was the dirtiest airplane I have ever been on. Halfway through the flight, the bathrooms were unusable. The water was not draining in the sink, there was no toilet paper, and the garbage bin was overflown. The flight attendants were unfriendly. There is not enough space provided for writing.

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: Arrived on time

Cons: By giving meal on three and have hours flight .not loosing my bag that has important heart medicine.

Cons: When I tried to perform the online checkout procedure (as i did during the out going to Kiev and Krakow) for the return trip, I received a message that Check out procedure could not be completed do to issues with the country of destination (Unfortunately I didn't do a print screen on my mobile).

Cons: The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen

Cons: Non losing my baggage

Pros: Crew

Cons: Entertainment and comfort

Cons: Food

Pros: The crew was good, the food waas so so

Cons: I had a sitze at the beginning economy class salon, but the toilet closer to me did not work, and all passenger should go to use it to the end of airflight. It was very uncomfortable

Cons: When I tried to perform the online checkout procedure (as i did during the out going to Kiev and Krakow) for the return trip, I received a message that Check out procedure could not be completed do to issues with the country of destination (Unfortunately I didn't do a print screen on my mobile).

Pros: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Cons: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Pros: Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price.

Cons: The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say.

Pros: Good crew , good service

Cons: The services could be best.

Cons: The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all.

Cons: Boarding took too long

Pros: The price what good, and 2 free checked bags.

Cons: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet

Pros: Seat was ok Food was fine and the crew too.

Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.

Pros: Crew was nice.

Cons: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Pros: On time

Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Seat was not comfortable

Cons: Seats

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.

Pros: Absolutely nothing.

Cons: Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job).

Pros: Good onboard entertainment. Normal headphone jacks.

Cons: Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines.

Pros: Updates on status via email and sms

Cons: Choices not AWS international, too UK centric, Crew was superficial and curt

Pros: The crew was nice and kind.

Cons: The seats, as always.

Pros: Excellent experience overall.

Pros: The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round.

Cons: Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too.

Cons: Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good.

Pros: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Cons: Non losing my baggage

Cons: Seat was changed during boarding

Pros: The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order.

Cons: The boarding announcements were not audible where I was sitting in the airport, so that should be better.

Pros: Very uncomfortable

Cons: More cushion

Cons: There was wery cold on the plane.

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: Clean airplane and friendly crew

Cons: No Problem

Pros: The crew are amazing and very needful if asked

Cons: The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing

Pros: Nothing

Cons: Nothing

Cons: Was not a fan of the breakfast offered.

Pros: Aeroflot was a classy airline, I didn't expect it but appreciated it

Pros: The crew was amazing The seats are worst

Cons: They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.

Pros: Security was at a high level

Cons: Food and attention