Daily cleaning, installation of cabin HEPA filters on flights to Paris Orly Airport
The cheapest airline ticket to Paris from the United Arab Emirates in the last 72 hours was AED 1,546 one-way, and AED 1,120 round-trip on the route from Abu Dhabi to Paris. The most popular route is from Dubai to Paris and the cheapest ticket found on this route in the last 72 hours was AED 1,432 round-trip.
Paris Orly Airport is 15 kilometres from the centre of Paris. View on map.
Most visitors from United Arab Emirates will not be allowed to enter Paris Orly Airport. Exemptions exist for Fully vaccinated travelers with proof of vaccination, spouses and children of French nationals, long-term residents with French residence permits and their spouses and children, long-term residents of EU, Andorra, Vatican City, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland and their spouses and children on their way home, and healthcare professionals. Airline crew, personnel of diplomatic and consular missions and international organizations with offices in France and their spouses and children, and merchant seamen may also still enter.
Read more about travel restrictions for Paris Orly Airport
Visitors from United Arab Emirates will need to quarantine for 7 days upon entering Paris Orly Airport.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 for RT-PCR (NAAT) and 48 Antigen (quick-test) hours before departing to Paris Orly Airport.
Health Declaration Form
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Excellent on time, quick turnaround with Canary Air"
Cons: "Air Europa...everything"
Cons: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."
Pros: "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Cons: "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."
Cons: "Flight was delayed"
Pros: "Lost bag was delivered all the way to Chesapeake VA."
Cons: "We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online."
Pros: "The seat was ok and the crew was very kind"
Cons: "Boarding took 3 hours"
Pros: "Was not full"
Cons: "Out dated plane. Poor boarding process, bad service horrible food"
Pros: "That it was a safe flight."
Cons: "Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre."
Pros: "Landed ahead of schedule. Left on time"
Cons: "There was nothing I didn't like"
Cons: "The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it"
Pros: "Everything was great!"
Cons: "Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him."
Pros: "Everything was fine (food, drink options, etc.)"
Cons: "The flight was a little uncomfortable for me (seating) and TV shows and movies did not have many options."
Pros: "Had to work my tale off to find aireuropa they told me I got switched to ibeira Took the train to another term I,so ask me when I actually take the flight I can give better feedback"
Pros: "Salimos a tiempo"
Cons: "Los sobrecargos muy deficientes, poco amables, sirvieron muy tarde la comida, contestaban muy mal a lo que se les preguntaba, pésimo servicio"
Pros: "The aircraft was comfortable and the crew was nice, generally speaking."
Cons: "The entertainment center requires you to download an app before departure but nobody tells you to do so until you're onboard and might not have access to the Internet. Then it requires an update that never gets installed... It's over all too complicated. Dinner wasn't very generous."
Cons: "A low cost company trying to compete with bigger company and prices too high for what you got."
Pros: "Flight was on time and without incident,"
Cons: "There is nothing I did not like."
Pros: "They left on time and arrived on time"
Cons: "Not much order in the boarding."
Pros: "Bran new Boeing 787"
Pros: "I think that good service of a plane should not be paid to watch movies and very uncomfortable watching movie on the phone screen. The WIFI is very expensive and the food looks like hospital"
Cons: "I wish all of the above to improve"
Pros: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Cons: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"
Cons: "Scam of taking enormous amount of money from passengers for check in baggage. At the time of making the booking,your website didn't show how & where to pay for Che k in baggage but when I checked in at the airport I had to pay 60 euros each for check in baggage when I had paid only $50 for the airfare. I think it's highway robbery to charge so much for checkbin baggage by deceiving passengers of not providing the option to pay half the price at the time of purchasing the ticket. I would never book another ticket through your site & will make sure I tell everyone to do the same. I had worse experience ever."
Pros: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Cons: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."
Pros: "Price was very good. That's a big plus."
Pros: "Very friendly."
Cons: "Everything was perfect. Can't complain everything was good."
Pros: "This flight was cancelled without notification, please contact me immediately."
Pros: "Same as previous answer"
Cons: "Same as previous answer a"
Pros: "the crew was nice ans well manered"
Cons: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."
Pros: "The flight was easy to board when it was time. We left and arrived on time."
Cons: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."
Cons: "Airplane seats were small and too firm Airplane entertainment system was terrible"
Pros: "terminal E7 was filled about 15 AE personnel standing around doing not much of anything. Not even simple announcement welcoming or informing the customers of why its flight was delayed. They were busy greeting their own VIP's heading in and out of the business class. When asked what's going on, the AE personnel simply stated 'just wait'"
Cons: "At the security, i was turned away because TSA will not take Air Europa's electronic boarding pass. When I went back to the check in counter, I asked why, no answer from three people at the check in standing around. Again, indifferent attitude. Shouldn't AE inform customers of this time wasting problem? No self check in kiosks."
Pros: "it was very good in general"
Pros: "Flight quick and uncomplicated."
Cons: "Boarding chaotic. No food or entertainment involved."
Pros: "Onboard service was great. A small tram picked me up as I was in a Wheelchair and transported myself and companions to the terminal."
Pros: "Lunch (TLV - MAD) was excellent Breakfast (MAD - TLV) was horrible! Plane was clean and new."
Cons: "Space between seats is minimal. Over 1.80 m' may suffer."
Pros: "The length of the flight. The crew was very polite."
Cons: "The airplane was old, the food was OK for breakfast but the dinner was bad. The check in app didn't work properly and I was not able to get the boarding pass of the seat I wanted. It isn't a direct flight, there is a 2 hours stop in Asunción and you have to take everything with you like you were changing planes. They should allow to leave stuff one the plane. Also, be aware that 50+ HK seats are reserved for the crew, I selected one of those in the outbound flight and they changed me to another seat that was near the toilet with no window. A really bad flight."
Pros: "Good service"
Cons: "Plane too crowded"
Pros: "No frills easy to board. Flight left on time and arrived 15 minutes early."
Cons: "Very cramped seats for an average size person. When person in front pushed his seat back the seat was almost touching my face. Way too close."
Pros: "I'm six feet tall with long legs and I was actually comfortable for the flight. It was nice for a change."
Cons: "It was a connecting flight for a lot of people but the crew didn't say where to go for connections. I know that's not really their job, but many people (ourselves included) were running through the airport to first find then travel to our connections. A simple "go right for connections" could have sufficed because in a very un-airport-like move, there were no signs about connections, just gates, and our boarding pass for the connection said Gate ABC--which meant it was either Gate A (60 options), Gate B (60 options), or Gate C (60 options) and Gate A was slightly left and the other two were about a 30 minute run/walk. We had 45 minutes between flights, which we thought was reasonable, but we spent 15 of them trying to figure out where to go and asking airport employees who said follow the gate number and when we showed them Gate ABC, became confused because there was no gate number."
Pros: "Almost nothing"
Cons: "The distance between the arriving and departure flights was about 20 minutes walk, and we had very short time to go from one side to the other. Then the departure was delayed without any explanation for about 2 hours. The food is not good. The entertainment system does not work. Even they sell the headphones. Little space between seats. Baggage was delivered after two hours!"
Pros: "787 was nice. Individual Tv with movies was nice"
Cons: "Plane left 2 hours late and the information why was sporadic. Food below average"
Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."
Cons: "Boarding,they need to improve a lot"
Pros: "It was quick"
Cons: "Porly maintained interiors and tight seats"
Pros: "The flight I took before for 8hrs with air Europa was better. This one smelled I think because of a baby on board. It was hot and very crammed to be stuck there 9hrs straight"
Cons: "The service was not that good either nor the food"
Pros: "Plane departed early and arrived early. No incident."
Cons: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."
Cons: "Hour delay getting on the plane, after going through boarding. No explanation as to why."
Pros: "Even though the plan was full, the boarding process was quick."
Cons: "Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile."
Pros: "the flight was on time"
Cons: "for sure the seats, the screens and bathrooms. the plane was so old!"
Pros: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Cons: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"
Cons: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"
Cons: "Everything was good."
Pros: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Cons: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"
Cons: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."
Pros: "short peaceful ride. Not much food could be served."
Cons: "Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd."
Pros: "Nice opera music available while trying to figure out the antiquated entertainment system."
Cons: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."
Pros: "Not much. Mediocre everything. Was nice that the flight was not very full."
Cons: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."
Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."
Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."
Pros: "Crew was pleasant there were many seats vacant"
Cons: "Flight boarding starte 25 minuets late"
Pros: "The flight itself from NYC was great, the connection flight was great."
Cons: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"
Pros: "As expected. Crew was excellent."
Pros: "The flight attendants were very nice. Great service."
Cons: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."
Pros: "Muffin distribution and the cushion"
Cons: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."
Cons: "Let you die of thirst until they finally get around to serving something"
Pros: "Ok ok."
Cons: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."
Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."
Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."
Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."
Pros: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."
Cons: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."
Cons: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."
Pros: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Cons: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."
Pros: "There were lots of entertainment options"
Cons: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."
Pros: "Entertainment options"
Cons: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"
Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."
Pros: "Flight was quiet and smooth"
Cons: "Food was substandard Leg space very crummy"
Pros: "Flight was fine"
Cons: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"
Pros: "Plane in good condition with more than average roominess in economy class with accommodating crew, decent food, and entertainment."
Cons: "In Italy Alitalia was difficult to contact and failed to provide timely and complete information about changes to check in procedures, e-ticket number, and flight identification number changes. Web site clunky at best and telephone tree info all in Italian only. When I tried to check in on line only message was of a "problem" with the ticket. No way to get info even at airport until shortly before flight. Flight departed one hour late. My wife's foot room impeded by electronic control box under seat in front of her. In short, back office and online services poor but flight and plane ok. None the less, will not use Alitalia again due to back office problems."
Pros: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Cons: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."
Pros: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Cons: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."
Cons: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"
Cons: "They could offer some coffee."
Cons: "Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English"
Cons: "Seats are to tied , Unprofessional service"
Cons: "My flight was cancelled and didnt get information from the hungarian ground staff about the reason. They just changed it for Austrian Airlines but I don't like Austrian Airlines and i had also an Insurance for this ticket. After a long conversation I could fly by Lufthansa with stopover in Frankfurt."
Cons: "My luggage was not loaded on the aircraft! I have NO clothes for a special event! Unacceptable!"
Cons: "Late! connections no good! no information about flight changes!"
Pros: "Check-in was great both coming and going."
Cons: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."
Pros: "The crew was very friendly and efficient."
Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"
Pros: "I liked receiving my luggage 2 days after I got to Rome suitcases were lost by air Berlin last time I'll ever fly air Berlin the seats are crammed horrible horrible experience never again"
Pros: "Did not misplace my suitcase as they did on my October 28,2016 going to Rome. That was very stressful!"
Cons: "Alitalia customer service not answering and updating information on misplaced luggage. They acknowledged the mail...that's about it!"
Cons: "Purchased ticket through Kiwi. Never will use them again. EVER! The "E ticket" didnt have: Terminal Carrier i.e. Air Italia The flight numbers Any record or reference number the airline(s) could use. Could not purchase a bag and had to pay extra at the airport Whilst clearing security Air France pulled me out of line found me to be 1 killo over, and air Italia demanded another 75 euros. Not the first time this has happened. I pointed out numerous french people passing with very heavy bags and indeed helped several women lift 20+ kilo bags on the flight into the overhead bin on this flight and others. They all were french and never were they stopped with their heavy bags "Oh" the "security" guy said "I thought you were English!" "Not so" said this Irishman "And you are racist". To no avail and all part of Air france's business plan to charge the dreaded Estranger extra. Never again will I fly Air France. Id rather take a train, drive or even walk. Very bad experience start to finish and yes so very Air France; well Air Italia too.."
Cons: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."
Pros: "The crew was ok , they lack customer service skill. The landing in Istanbul seemed very dangerous. Never had such landing in my life"
Pros: "The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care."
Cons: "Staff doing their job would have been nice"
Pros: "The plane was on time, boarding was smooth and the seats were comfortable, again."
Cons: "There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies."
Pros: "Flight on time. No turbulence."
Cons: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."
Cons: "Good service good flight"
Pros: "direct flight, good timings"
Cons: "poor planes, poor service, bad food"
Pros: "The airplane crew"
Cons: "The airport crew"
Pros: "Left on time. Friendly crew members and good food"
Cons: "Old plane. Needs a fixer upper"
Cons: "Everything, the crew the service the food. Very bad airline .I wil will be er recommend or use again"
Cons: "Worst experience I ever had"
Cons: "Error with the name and not permitted to travel and not refundable. So I am really upset to say the least."
Pros: "Everything was fine. Thank you"
Cons: "They canceled the flight without telling anyone including the airport. Airport staff was on the phone with them and said the flights canceled. Then we had to go to 3rd party service who really couldn’t do anything. I had to customer service in the States to finally book myself on another airline. The alternative was to fly to Casablanca and stay there for two days since the next available flight was the 15th. I would have to pay for the second night myself."
Pros: "The aircraft and service"
Cons: "Don’t know"
Pros: "There was a better variety of movies than the last time I was on Royal Air Maroc. Hot food option was good - chicken and rice."
Cons: "The bread! you have wonderful croissants and other bread in Morocco, how can you serve such horrible bread? with bad quality slice of cheese. After several flights in one day, I had yogurt 3 times - good thing I like yogurt because it gets to be alot. Not much variety in food, I found the same offerings last year when I took this same route."
Cons: "Flight cancelled at last minute. No accommodations given. Very rude staff."
Pros: "Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare."
Cons: "After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare."
Pros: "This flight was pretty short."
Cons: "The flight was at an ungodly hour and extremely uncomfortable. I couldn't lean back because my seat was touching the knees of the man behind me. There was probably in flight entertainment for devices, but not seat back. The food was kind of gross: there appeared to be some very tough chicken in my beef."
Cons: "late boarding. no info for reason for late departure offered. crew on the counter rude"
Cons: "Nothing, it was fine. Comfortable. On time. Food was only ok."
Pros: "All the on time"
Cons: "The The food and service in the Moroccan air line was not good . Enterprise for the flight ticket is way too expensive . I was expecting better service I pay 1387 $ for bad service"
Pros: "HiFly and RAM crew actually were courteous. They provided me a better seat once the aircraft was switched."
Cons: "The airline decided to switch the service to Hifly with zero time to react. Got the notification in the morning and didn't know what to think. It was good service overall, but RAM crew poorly managed the passengers. The bus to the aircraft was not air conditioned and you literally boil inside waiting to be release. Overall, poor communication about the flight and the reasons for delay."
Pros: "I can't remember because I was so traumatized by the outrageously terrible service."
Cons: "The attitude of the flight staff toward the passengers could be best described as somewhere between prison warden transporting felons and grade school teacher who hates children leading a field trip. To begin with, our flight closed down boarding over an hour before the take off time. When I asked why the flight boarded so early, a flight attendant snapped at me that it was not early. Okay then. Our flight was two hours delayed (so we sat there for three hours) and during that time I asked for a glass of water and was yelled at to sit back down. I attempted to use the bathroom and was yelled at to sit back down. Other passengers became desperately thirsty and antsy, and they were also yelled at by the staff. I was anticipating another full day of traveling after my flight so I attempted to sleep as soon as the lights went off. I was woken up at midnight because the woman, who I assume had never flown on an airplane before, sitting behind me wanted me to lift my seat up while she ate her dinner. Everyone else on the flight was eating with the seat in front of them reclined, but of course I was woken up, yelled at by the staff, and had my seat forcibly returned to the upright position. When breakfast came around, I was deep in sleep, and the flight attendant snapped my seat up (waking me up) without even asking. I was the only person on the flight who had their seat snapped to the upright position for breakfast this way. They also demanded the pillows and blankets be returned over an hour before landing time. It was service so outrageously bad that the entire experience felt surreal, and I had to keep checking with my friend that the events I was experiencing were actually happening."
Pros: "Food was good and flight comfortable"
Cons: "The plane was dirty and the bathroom footy. We were 3 hours delayed and didn't even offer us some snacks while waiting. The tv entertainment didn't work which is frustrating."
Pros: "I arrived o time to my destination"
Cons: "The tv didn't work."
Cons: "We sat on a hot bus blowing hot air on the tarmac waiting to board the plane for 15 - 20 minutes. Then we sat on a hot plane with no A/C without updates for 30 minutes. It was a terrible waiting experience and I was very uncomfortable, especially with my infant in my lap."
Cons: "They literally had a man at the back of the plane they were beaten and choking before the plane took off and as it was in the air. Worst flight I have ever been on. Ever! It made United flight in the US look like nothing."
Pros: "The staff wakes you up so you don't miss your meals..very important on the long flights."
Cons: "The extremely unconfortable seats, especially at neck-level. The good is basically all dairy, which is unfortunate for prople like me with severe allergies. And the headphone sets were not working, the crew extremely dismissive."
Cons: "Again, there was confusion in the transactions that could have been improved with better communication."
Pros: "food and time"
Pros: "Ticket agent was very helpful."
Pros: "It was an average flight experience. No complaints but no praises either."
Cons: "I booked through kayak/vayama and was never given the opportunity to choose my seat or let the airline know that I needed a vegetarian meal. I emailed the airline and got no response."
Cons: "I can't do the check in on line"
Pros: "Food was pretty good."
Cons: "One hour delay at the gate before departure. Packed flight, cramped seating."
Cons: "The flight was cancelled! Money stil not returned,"
Pros: "Overalll good flight. Crew was nice and efficient. Seat was nice but no power port for recharging in business. Was was upsetting was they had a big ad at the airport about trying their last minute upgrade deal but when I did that they ended up charging me more than if I had paid for business class online. Felt a bit cheated on that one."
Cons: "Crew were rude and inappopriate Food was inedible Seating was uncomfortable Entertainment was nonexistent"
Pros: "Crew was not friendly or very welcoming."
Pros: "Customer service was the worst I've ever experienced"
Pros: "Good service and safety"
Pros: "Crew is excellent. Boeing 787 is a great plane. Would fly again."
Cons: "Entertainment system had many instances where streaming was lagged, bugs causing it to pause/stop play, required reboot midflight. Also, limited selection."
Pros: "There was a really excellent fish tajine served on the flight to Tunis."
Pros: "Staff was friendly."
Cons: "The process of boarding was a mess. The people already seated at the gate were told to get back up and queue for an additional security check before boarding. Minutes after being reseated at the gate, the attendants suddenly announced everyone as boarding so everyone rushed to get their tickets scanned without instructions as to which rows or classes. Passengers were placed in a shuttle bus which was stalled for several minutes and once dropped off at the tarmac, there was only one attendant rechecking passports and seat tickets at the stairs leading up to the aircraft which led to more bottleneck and pushing."
Pros: "The worst airport procedures ever ... No customer service No nothing Very bad .. And i will never recommend this airport or this airlines to any of my friends... i miss a flight coz of check in employee lie .. Can't believe that they can simply lie to a passenger.. We should be available in the airport at least 5 hours before the flight time ... My friend and a lot of passengers miss the flight coz of the passport control procedures and less staff"
Cons: "The lay over timd"
Pros: "The flight time from FIH is great at 5am. Flight was 50% capacity, so there was a lot of room. The service was quite good."
Cons: "The food was terrible. There is no personalized entertainment at the seat, which I believe RAM is planning to retrofit their seats with eventually. Also, it's a 5am flight, which means most passengers will sleep; I believe the attendants should make it a point to close all the blinds like on other airlines, so that the passengers can have a good sleep through the sunrise. The wait time for a Marrakech connection is also way too long (6 hours). This is because of the lack of RAM flights through the day to Marrakech (3-4)."
Pros: "The food is quite tasty on RAM!"
Cons: "No entertainment :("
Pros: "Departure on time, arrival ahead of time."
Cons: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Cons: "The seats more comfortable."
Cons: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Cons: "Just perfect and on time"
Pros: "Crew was good, cheap price"
Cons: "Rough landing, and very poor luggage service upon arrival"
Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pros: "Was the Crew very rude"
Pros: "Crew amazing .. seats not comfortable"
Cons: "Delayed boarding .."
Cons: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Pros: "The crew was fine."
Cons: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Pros: "Really easy experience - friendly, organized, on time and a great price!"
Cons: "The set it was so bad"
Pros: "Cheap ticket prices"
Cons: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Pros: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Cons: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Cons: "Very bad"
Pros: "Comfortable flight"
Cons: "No food"
Cons: "Landing was very rocky"
Pros: "Ontime departure and arrival. Friendly crew. Comfortable."
Cons: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "Easy flight and friendly staff."
Cons: "Not much"
Pros: "Friendly crew."
Cons: "Not being able to check-in online."
Pros: "It got me there safely"
Cons: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Cons: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Cons: "Almost one hour delay to board and take off!!!"
Cons: "My bag did not arrive"
Cons: "See above"
Pros: "As long as they are reverting a cheap ticket then the service is good"
Pros: "Reasonable drink choices"
Cons: "Where is ayran?!"
Pros: "We did an error in booking the return date, & found no point of contact to change the date"
Pros: "The seats are comfortable and there was enough place in the overhead bins"
Cons: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Pros: "Absolutely nothing"
Cons: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Cons: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Pros: "Reasonable for the price paid"
Cons: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Cons: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Cons: "Flight took off late, no food or entertainment available"
Pros: "Very nice crew, smooth flight, on time."
Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Cons: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Cons: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."
Cons: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"
Cons: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Cons: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."
Cons: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"
Cons: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Cons: "The long hours of waiting caged in the plane with an announcement every 5 mins that we will takeoff soon it was a round trip had 2 hours delay while going and 2 hours while coming back. The plane wasn't clean. Im not using that airline anymore"
Cons: "The long hours of waiting caged in the plane with an announcement every 5 mins that we will takeoff soon it was a round trip had 2 hours delay while going and 2 hours while coming back. The plane wasn't clean. Im not using that airline anymore"
Airlines flying to Paris Orly Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Paris Orly Airport
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