|Top route||Cairo to Amman Queen Alia Intl|
|Top airport||Amman Queen Alia Intl|
No food service, although I would've appreciated pretzels or a drink. Also, a flight attendant woke me up because I was lying down although I had my seat belt visibly on.
The staff just completely disappeared, even when I requested assistance by clicking the button on my seat. They did not appear, and even when they did, they ignored everybody's assistance request lights. I was feeling very nauseous and needed help, but no help came.
Excellent one timing and service
-Flight was not comfortable, very cramped leg space -Food was always limited quantity, they seemed to always run out of something by the time they got to the back of the flight and we were served 2 meals on a 12.5 hour flight with no snacks in between -few staff were pleasant but some were very rude -good thing about flight was that they give you a hotel room and food food voucher for transit passengers with a long halt in Amman, Jordan
More variety of food. Not have to wait so long with my light on.
I don't use the entertainment. On the flight from Cairo to Jordan, you need to train your crew better. They are not good servers. They forget to follow up with you on food and drinks. The flight from Jordan to Chicago I had the air masks from above fell down on me and hit me. And the girl sitting beside me as well. I have picture and video of it. I have noticed once your served on your flight that the crew is not good at re serving you. I had my light on for nearly 20 minutes for a club soda. Took her forever to get me one. At breakfast I asked if they had anything vegetarian. Seems the guy completely forgot about me. You definitely need to train your staff. They are not trained well.
My luggage didn't arrive in Cairo. The whole process to get the luggage back when it finally arrives in Cairo is ridiculous.
I spent 16 hours in the airport without being able to find flight staff to help me. 4 canceled flights, no staff the help me, no information, I will never fly them again, they are the worst airline. Also, I did try and follow up with the airline, I got no response.
3 out of my 5 luggages are still missing. Customer service has not been great. Flew first class from Chicago to Amman and still got treated quite unprofessionally...Hoping to get the luggages as soon as possible...as I'm already leaving Amman for Doha (which is my final destination)...
We booked our trip and the original dates were cancelled. We then were offered a rescheduled flight to a couple days later but when we arrived at the airport they did not have any record or our rescheduled departure. (They did however have record of our return flight) We were able to provide our confirmation email of rescheduled flight with a booking number and ticket number. After a 2 hour phone call with multiple transfers to different departments we never given an explanation of why our ticket was missing.
The in-flight entertainment system was not working. Otherwise the flight was good.
Lost my bag in my way to Egypt after 4 days they call me they say found may when I want home I found missing some gift cost 300$ I send them Email but was no answer in my way bag my anther bag it’s broken so make report in airport so the lady said to me they we’ll call me and they will send me Email till now I don’t receive any Email or call
Excellent sits. In economy better than economy plus with Delta
Air Jordanian provided a high-value travel experience from Chicago to Dubai. My only comment is that WiFi is not available on the transnational portion of the trip.
Flight was really good but the airport (Chicago) was really complicated. We had to claim our luggage then go through security again then recheck luggage then go to another terminal by train then go through security again.....
At least to make announcement when’s any change in the flight time ..
Kayak staff are not friendly or supportive
Best airline to fly with
The food could better for business class. Everything else was awesome.
Everything was great!
The worker of Royal Jordanian ate really bad dont have any experience and dont know how to talk with passenger.
Great flight. Terrific cabin crew.
Started with long line for checking, inhospitable customer service (not rude but not friendly), announcement for boarding is so confusing, they called for family with kids, when we proceeded they said no you’re economy so you can’t board which they never specified it when they announced and made us and other families confused. Then the fly attendants professionalism was horrible one of them walk right by me and bump into me while coffee cup in my hands and kept moving like nothing happened, not with even say a word not even a sorry. Food quality went down the hill. I pay more for the RJ every time I fly for the better service quality but this time it’s not. I am not losing money again for RJ and I am so disappointed why would company with good reputation give it up for whatever the reason
Worst airlines! Delayed flight for 9 hours. Counters were closed . Couldn’t get a boarding pass to go through security. Was eating outside for 7 hours with no one to communicate to.
My flight out of Tampa was cancelled! I missed my overseas flight in Chicago due to that. I was in Chicago for a day and a half. After I reached my final destination no bags!!!!!! Worst trip EVER
I liked pretty much all
On board Royal Jordanian flights, cabin baggage should not exceed 51x41x23cm. If your hand luggage is bigger, the Royal Jordanian assistance team will most likely ask you to pay extra for checked luggage.
Royal Jordanian offers direct flights to 46 cities in 26 different countries. Amman, Cairo, and Baghdad are the most popular cities covered by Royal Jordanian.
Royal Jordanian concentrates most of its flight operations in Amman.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Royal Jordanian.
If you will be flying Royal Jordanian with children, there are several amenities that you can benefit from, including special kid-friendly meals and baby food for infants. Additionally, the staff offers fun activities to help keep the little ones entertained, such as stories, games, coloring, and puzzles.
When flying with this airline, you will have the choice between two travel classes: Economy and Crown. Economy comes with services like a hot meal, complimentary blankets, sleep masks, pillows, and access to the plane’s entertainment system. If you opt for Crown instead, you will have a comfortable seat that converts into a bed, as well as access to the airline lounge before your flight begins boarding.
Royal Jordanian is a member of two groups, known as the oneworld airline alliance and the Arab Air Carriers Organization. The airline also maintains codeshare agreements with many other companies, including American Airlines, British Airways, Oman Air, and Turkish Airlines.
This company’s fleet is composed of 25 planes, all of which are either Airbus, Boeing, or Embraer. The Boeing 787-8 is employed the most frequently, as it can carry up to 270 passengers and is best suited for medium-range or long-haul flights. For smaller trips, such as domestic voyages, the airline opts to use the Embraer 175 instead, a plane that is known for having a comfortable two-seat configuration that allows passengers to stretch their legs. For standard medium-range flights, you will often see the Airbus A320-200 being used, an option that can fit up to 16 Crown Class passengers as well as 120 Economy travelers.