|Top route||Antalya to Istanbul|
Plane took off without waiting for all passengers coming from connecting flight. We arrived at the gate 15 minutes prior to the flight and it was already closed. We got rebooked and have to wait 11 hours at the airport. No free wifi, no free lounge, almost no free Annemities. Terrible experience, and no one seems to care
Extremely slow boarding caused the flight to be late 40 minutes. Missing the connecting flight
Certains passagers ne portaient pas de masque et ont ignoré les rappels des membres de l'équipage. J'aurais aimé qu'il y ait plus de respect des règles. Grand souci des membres de l'équipage de satisfaire les passagers. Peu d'espace pour les jambes.
The AC didn't work properly - it was hard to breathe with the mask on and it was quite hot. My girlfriend needed 15 minutes to recover (get some fresh air) after the flight.
Will fly Turkish again.
Much much better than Alitalia or Delta
If there was working AC. Ridiculous to have such a long flight and be so hot. They ran out of water bottles because everyone was so parched.
Overall good with excellent food.
I've traveled with all major European airlines, Canadian and United States. Turkish Airlines is my favourite by far.
Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay.
Did not get any assistance during transfer in Istanbul airport
We ordered assistance during the transfer in Istanbul, but did not receive anything
Poor customer services and People who talk to you on the phone They have one goal is your money with cheap service and cheap way also
More vegetarian options for food even in business class. The staff was excellent. Boarding can be messy. I would really appreciate it if Turkish starts to look for better eco-friend options. The amount of plastic produced by each meal and throughout the flight is insane.
Thank you for your service and have a wonderful day.
Denied boarding even though I met all requirements of Canadian government and had the documentation to prove it.
Utter chaos boarding in Athens.
The restaurant in the business lounge should work 24/7
Overall VERY impressed. Food was absolutely top notch, service was good. We transferred in Istanbul and this is a gorgeous airport. It's a bit far from the city but everything else was great. Turkish Airlines Airlines put us up on a hotel since we had a long layover. Very impressed and would certainly look forward to another flight with them. 10/10 and the price was right
Very bumpy ride with lot of turbulence. However, the flight landed 25 minutes early, which shortened the time.
Departing on scheduled time and arriving before scheduled time.
Everything good, Thanks so much
I liked that flight attendants always make sure people have masks on and properly covering their mouths and noses. I dislike that when the plane lands people are not maintaining social distancing in the aisle. Attendants should make a way to ask people out of their seats systematically.
Service is excellent. The boys lanes are all old and outdated, that’s after 6 different flights. Food is ok, but definitely Turkish food. You must ask for alcoholic beverages, it is not given readily. We had a 14 hour layover and supposedly an overnight hotel was provided. That turned out to be a 3 hour fiasco at midnight which TA did not make easy or offer assistance.
I had the choice of selecting my own seat 💺, that was awesome 👏
Rude staff and very complicated boarding experience. Had passport checked 9 times.
Food is not very good also the time
Awesome service, friendly crew!
Crew members were not helpful and seemed to hate their lives. Pilot was one of the worst I've seen in my life. I'll fly with another airline next time.
Everything just super!
Operating as Turkey’s national flag carrier, Turkish Airlines has a large presence in world aviation and flies to more than 100 countries. Particularly focusing on transporting passengers to Europe, Asia and Africa, international flights make up a large section of the company’s scheduled services.
The airline’s primary headquarters are in Istanbul, where they operate a maintenance facility responsible for the upkeep of their fleet. Turkish Airlines also has a hub in the capital city of Ankara. Using a combination of Boeing and Airbus planes, the most common models are the Boeing 737 and Airbus A321. A distinctive red tail is featured on all aircrafts of the fleet.
Joining as a member of the Star Alliance in 2008, hub-sharing and route combinations allow customers to reach all across the world. Passengers can also benefit from access to shared airport lounges and quicker travel times. They have codeshare agreements with popular carriers such as United Airlines, Etihad Airways, Air China, Air Canada and JetBlue.
The cabins are split between Economy and Business Class. Turkish Airlines have been voted the World’s Best Premium Economy Airline with features such as adjusted toy seats for children and an amenity kit including earplugs, lip balm, socks and a sleep mask. In the Business section, passengers will find in-chair massage functions, a reading lamp and porcelain tableware. Upgraded customers are also treated to Turkish cuisine on all flights, while the Economy section has a more standardized international meal. There is also a dedicated Business Lounge with entertainment facilities such as gaming consoles, a children’s play area and a piano.