Daily cleaning, installation of cabin HEPA filters on flights to Miami
Emirates has waived its change and cancellation fees on flights to Miami. Confirm policy on booking site.
|Flights from Dubai||15h 02m|
The cheapest airline ticket to Miami from the United Arab Emirates in the last 72 hours was AED 1,759 one-way, and AED 2,663 round-trip on the route from Sharjah to Miami. The most popular route is from Dubai to Miami and the cheapest ticket found on this route in the last 72 hours was AED 2,732 round-trip.
In general from United Arab Emirates, Emirates flies the most to Miami. The most popular route is from the United Arab Emirates, and Emirates flies this route the most.
Miami Airport is 10 kilometres from the centre of Miami. View on map.
Miami is served by Miami Airport, also commonly referred to as Miami, Miami Intl. The airport code is MIA.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Miami. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Miami
Visitors from United Arab Emirates are not required to quarantine after entering Miami.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Miami.
Current regulations for vaccinated travelers to Miami: most visitors from United Arab Emirates may enter Miami but may still need to provide proof of negative COVID test.
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Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "All good"
Pros: "The food and entertainment"
Pros: "I really appreciated that my bags were not lost"
Pros: "Seat was very comfortable and the flight was on time."
Pros: "Stuff are so excellent clean plane good food"
Pros: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Cons: "Hot food was luke warm, portions skimpy."
Pros: "Very comfortable plane and entertainment offered is excellent"
Cons: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "Crew was excellent."
Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Pros: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Cons: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Pros: "Great Staff"
Cons: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Cons: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"
Cons: "Internet kept cutting off despite me paying."
Cons: "- Leg Space is challenge"
Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Everything was disappointing"
Pros: "The convenience because it goes to Nagpur directly"
Cons: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"
Pros: "Best service ever from the crew. Flight on time."
Pros: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."
Pros: "It was booked for my elderly parents and they were very pleased by the service they received."
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."
Pros: "great service, food, friendliness of staff, clean plane"
Cons: "in flight entertainment interface can be improved to be more user friendly."
Pros: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"
Pros: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."
Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "They don't charge you for any seat in economy class"
Cons: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."
Pros: "Food quality needs to improve, some chairs can't recline."
Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."
Cons: "I had to ask for wine to 3 different hostess's"
Pros: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Cons: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."
Pros: "Seats were to narrow for a tall person"
Pros: "Everything is good"
Cons: "No bad things"
Cons: "Very nice"
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "Great value"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Cons: "Baggage took over 40 minutes to come out."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Pros: "Crew was very helpful"
Cons: "More entertainment"
Pros: "More or less on time"
Cons: "Outdated aircraft. Flight took longer than usual."
Pros: "The kindness of all people working on Swiss was very special"
Cons: "The food was not very special, but the chocolates were awesome"
Pros: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."
Pros: "Cabin crew were efficient"
Cons: "Open check in counters on time as scheduled. They were half hour late at least"
Pros: "The crew was friendly and polite."
Cons: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."
Pros: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Cons: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Pros: "Very little."
Cons: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."
Pros: "Missed this flight because the first one was late"
Pros: "I love SWISS"
Cons: "The touch screens are outdated and difficult to operate, especially when it comes to games"
Pros: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Pros: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Cons: "As always, the economy chair area are small but roomier than other airlines."
Pros: "Service was great and the flight very smooth. Great flight!"
Pros: "On time performance with better than average crew with standard service"
Cons: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."
Pros: "Special GF meals care on board, friendly staff, good food and drinks"
Cons: "Sardine can."
Pros: "Amount of times drinks, water, was served."
Cons: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."
Cons: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Cons: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."
Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"
Cons: "Not on time at all. Toooooo late boarding"
Cons: "All was great"
Pros: "Professional crew"
Cons: "Seats too small. Staff not friendly"
Pros: "The way of treatment"
Cons: "The landing was terrible"
Cons: "Not enough leg room."
Pros: "Excellent service, comfortable, clean, on time."
Cons: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."
Cons: "The bar between the seats is not going up all the way"
Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."
Pros: "Very accommodating"
Pros: "Comfortable and safe flight"
Cons: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"
Cons: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."
Cons: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."
Pros: "Crew were organized and pleasent. Lots of food."
Cons: "Seats in economy are tight."
Pros: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Cons: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"
Pros: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."
Pros: "The courteous and helpful crew. The food and snacks."
Cons: "The cramped seats and the poor leg room."
Pros: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Cons: "A little more water, and too little nag wait in Zurich for connecting flight"
Pros: "I enjoyed the entirety of the flight."
Cons: "No complaints."
Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Cons: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"
Pros: "good entertainment and many options on the tv"
Cons: "The seats are very uncomfortable"
Pros: "Nice crew, good food!"
Cons: "NO INTERNET!!!"
Pros: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."
Cons: "They didn't let me on the flight because I'm disabled pure disciminati"
Pros: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"
Pros: "The whole flight process was a nightmare! From the counter check in to baggage claim."
Cons: "There should have been a children's area that was double insulated from the rest of the very full and crowded flight."
Cons: "Free WiFi"
Cons: "Very hot"
Pros: "good company"
Pros: "Si Much!!"
Cons: "Flying out of the Istanbul airport was horrible."
Pros: "We liked the ability to watch movies and television programs to pass the time."
Cons: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."
Cons: "My bag didn’t come"
Pros: "We made it in one piece"
Cons: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
Pros: "Food was good"
Cons: "Crew was horrible not friendly poor service"
Pros: "Always excellent"
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"
Cons: "My Miles&Smiles were not added to the trip."
Pros: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Cons: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."
Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Cons: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."
Cons: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Pros: "Everything was great!"
Cons: "Leg space"
Pros: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Cons: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Pros: "The crew was friendly"
Pros: "Service and people"
Cons: "Long lines and security pat downs...."
Cons: "poor to non existence service in economy class. all crew up front with zero crew In back."
Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Cons: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
Pros: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Cons: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."
Pros: "Friendly corteus service, always trying to please."
Cons: "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"
Cons: "it was so HOT!!!!!!!"
Pros: "Chair did not recline properly - 16A/B"
Pros: "Cleanliness, wonderful crew,"
Cons: "The TV on my seat was not working"
Cons: "Everything was good"
Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"
Pros: "On board entertainment."
Cons: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."
Pros: "same as above"
Cons: "same as above"
Pros: "Everything was excellent :)"
Pros: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Cons: "The plane was half empty yet they say everyone uncomfortable towards the front."
Cons: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
Pros: "Same as above."
Cons: "I have 4 lost baggages, didn't arrived Miami"
Pros: "Worst flight ever. Please enforce conduct code."
Cons: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."
Pros: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Cons: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."
Pros: "Crew and food were great."
Cons: "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."
Cons: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Pros: "Everything was good"
Pros: "awesome services and food"
Cons: "food services time"
Pros: "yes great"
Cons: "Very little legroom."
Pros: "Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants."
Cons: "Honestly can’t think of anything!!"
Pros: "Uncomfortable seats."
Cons: "Seats, and helping passengers when they have delays"
Cons: "The seat didn’t recline and the entertainment didn’t work"
Pros: "Crew was friendly and attentive. Piloting was on time and precise."
Cons: "Space in economy seats is minimal and not comfortable for a 6' 190# guy like me."
Cons: "Excelente fly"
Pros: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Cons: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."
Cons: "Breakfast/snack is very bad, but no airline provides anything decent."
Cons: "The travel has bien good"
Pros: "The crew was wonderful and as far as airplane good goes, it was great."
Cons: "Leg room"
Cons: "Best company and the 380 is amazing."
Cons: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."
Pros: "The movies"
Cons: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."
Cons: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."
Pros: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Cons: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."
Cons: "Need AC outlets and better WIFI"
Pros: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Cons: "Customer service"
Pros: "MRS-FRANKFURT on LH was awful but FRANKFURT to JFK was great for economy class. Flight attendant in my section was fantastic. Food was ok. Entertainment choices were excellent."
Cons: "When my flight out was canceled due to snow Lufthansa did not answer their phones despite hours of calling."
Pros: "The crew helped my mom very much with her ansiery and were with her at all times."
Cons: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."
Pros: "Outstanding cabin crew."
Cons: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."
Pros: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."
Cons: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."
Pros: "The same"
Cons: "Nothing to be mentioned everything was good"
Pros: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Cons: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."
Pros: "The crew was nice and boarding was efficient."
Cons: "Entertainment was dated and with few choices. Food was awful."
Pros: "Great movie options, relatively good food for an airplane."
Cons: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."
Pros: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."
Pros: "The flight crew were very friendly and helpful. Excellent service."
Cons: "The entertainment interface us slow and kludgy."
Pros: "excellent service"
Cons: "entertainment selection"
Pros: "Excellent service....very comfortable."
Pros: "Very friendly staff!"
Cons: "Monitor was very slow and at some moments not working at all (even after restart)"
Cons: "The crew was quite unfriendly and rude. Also not very attentive. The crew on the first trip from Miami to Frankfurt in contrast was outstanding. I'm disappointed because this was not up to Lufthansa's standards."
Pros: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Cons: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."
Cons: "Entertainment system was very slow."
Pros: "Apart from the turbulence everything was perfect. Flight attendants were very hospitable. Love the aircraft design. Great movie choices for the kids. In addition to that we all reach our destination safely. That's all that matters."
Pros: "I loved being upgraded to premium economy"
Pros: "Top of the line service on a very long but smooth ride"
Pros: "Attendants were extremely helpful as I needed assistance to, and from Munich to Miami."
Cons: "Too long flight time. I left booking up to someone else so not fault of airline."
Pros: "nice personality"
Pros: "Very kind professional and accommodating crew"
Pros: "I like that everything is done fairly quickly and efficiently."
Cons: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."
Pros: "The boarding process was very orderly. The flight attendants were very polite and very competent."
Cons: "There was nothing I didn't like."
Pros: "I like the service in general. Everything was great and the flight attendants where very helpful and kind. The food was good and the entertainment had all types of movies, music and games."
Cons: "There is nothing to dislike"
Cons: "I did the email check in. When I arrive at the airport, I asked for customer service to print the boarding passes. They changed my seat assignment which not asked. This caused some confusion when we boarded."
Pros: "Smooth flight, very nice, polite crew, good entertainment selection. I'm a tall guy so I'll always complain about comfort lol. Food was OK. Choice of mystery pasta and once beef once chicken ( I had pasta twice )."
Pros: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Cons: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."
Pros: "Helpfulness of the crew for special needs"
Cons: "Improve restrooms"
Airlines flying to Miami have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Miami
Masks required on board, masks provided on flights to Miami
Social distancing seating
Middle seats unavailable to book on flights to Miami
Testing for antibodies, testing for symptoms for flights to Miami
Waiving of change fees. Search flexible flights to Miami