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Worth Every Penny

Pros: The staff was fast and curteous.

Cons: There is not anything to complain about besides the usual discomfort of travel.

Smooth trip

Pros: The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

Cons: It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

Wonderful Experience

Pros: Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

Cons: There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

Fabulous

Pros: Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Cons: Nothing to improve

A reliable airline time and again

Pros: Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

Cons: What is there not to like about KLM? I cannot find anything.