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I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!

Smooth flying

Choice of movies

The crew were helpful, pleasant and professional

There wasn't anything we actively didn't like. It was a good flight.

Flight was delayed,missed connection,lost bag

Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!

Nice crew

Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced.

The Crew was excellent

The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive.

Nothing really

The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

Everything was nice

Smooth flight. Comfortable chairs for economy. Nothing to complain about.

the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax

On time

Crew kept the bathrooms tidy

USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways.

How they treat the kids

My luggage didn’t arrive to NYC

Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

Good seats in business class (it was former Emirates B777).

Tit wasn’t champagne as welcome drink. Food was like economy class.

The flight the plane the staff on plane the food the entertainment

Inspectors checking your personal hand bag with gloves on their hand getting into every pocket.

They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.

Good seat comfortable

The headphone jack and charging port were stuffed with something

I upgraded my flight to business class and I enjoyed it.

Nothing

Plane new & in good condition

flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?

Staff

Extra charges. £35 to check bags in

Nothing really

The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

The flight was overbooked so they took my wife of the flight

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

In time

Nil

Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle

Dirty old aircraft.. crew was indifferent to passengers needs

I liked that it's first and last time

Everything

1 hour + Late departure both from Copenhagen and from the connection in Instanbul

None

This is an international flight and the airline didn't even provide complimentary water or soft drinks

The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu.

Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!

The flight was overbooked so they took my wife of the flight

Nothing really

The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day.

In time

Nil

Dirty old aircraft.. crew was indifferent to passengers needs

Very bad travell

Nothing

Nothing

Delay for more then 5 hours!

Punctuality of Eithad Airways,cooperative staff and smooth process

Checking of irrelevant documents

I liked my seat and the food

I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all

That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much

1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience.

Flight was hot ac not working enough food was horrible.

Nothing

One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus.

The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu.

None

Very bad experience overall

1 hour + Late departure both from Copenhagen and from the connection in Instanbul