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Pros: We landed

Cons: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway

Pros: Once boarding started it was very fast and flight left shortly after

Cons: Seats are very uncomfortable

Cons: The food

Pros: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.

Cons: Boarding was a little slow and we were somewhat late.

Pros: Crew

Cons: Weirds sounds near first rows -- like compressor working or something

Pros: I did not had a seat

Cons: I did not had a seat

Cons: Space between the seats.

Pros: Good airport . Punctual flight .

Pros: On time departure

Cons: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.

Pros: Overall experience was good. Boarding was fine and onboard crew was nice and helpful.

Cons: Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm.

Pros: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Cons: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Cons: Better organization on the boarding process, i.e. separate lines for priority and normal.