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Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: Good legroom

Pros: The price

Cons: Screens or just at least free water or drink

Pros: Crew amazing .. seats not comfortable

Cons: Delayed boarding ..

Pros: Nothing no drinks, food entertainment nothing

Cons: No services and not polite

Pros: Some of the crew were amazing and some were grouchy and not very helpful

Pros: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Cons: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Cons: The TV wasn't working and the crew I asked for help didn't do anything about it

Pros: it good but the food should be better

Cons: don’t know

Pros: nothing

Cons: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Cons: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.

Cons: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Cons: The boarding Schdule

Pros: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Cons: Not getting hit twice by the crew serving food and at least an apology.

Pros: Awesome food. Comfortable seats. Nice crew

Pros: Some of the crew were amazing and some were grouchy and not very helpful

Pros: The crew was friendly and helpful.

Cons: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Pros: The crew was great and friendly

Cons: How can you ran out of wine on a flight

Pros: It was crew amazing

Pros: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Cons: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Pros: The crew was friendly and helpful.

Cons: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Pros: Everything was excelent

Cons: Nothing

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: Sits are very comfortable and the food is amazing.

Cons: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Cons: They cancelled my flight

Pros: Everything was excellent even the landing was as smooth as butter

Cons: A free upgrade to a business class seat :(

Pros: The customer service, the seats were comfortable and the food was great

Pros: The flight was excellent, and the team worked very well.

Pros: The customer service, the seats were comfortable and the food was great

Pros: Too short For my experience is not hectic

Cons: Entertainment crew food

Pros: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Cons: Sometimes, food Some seats were too tight.

Pros: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Cons: It would be better if there’s a mini screen for movie as well

Pros: Was the Crew very rude

Pros: The crew in the aircraft were good but the ground services were poor

Cons: The ground staff should respect travelers. And they should look to customers satisfaction more

Cons: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.

Cons: Staff smile more. More room.

Cons: Staff smile more. More room.

Cons: Not charging for a small bottle of water would be nice.

Pros: No different than other airlines as far as airplane goes. Crew was OK.

Cons: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.

Pros: Nothing

Pros: Everything was excellent even the landing was as smooth as butter

Cons: A free upgrade to a business class seat :(

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Pros: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Cons: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Pros: Overall is perfect