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The hotel was very clean and comfortable, and the staff friendly enough. Considering the value of the rooms, I thought the price of drinks in the hotel bar were a little expensive. Also, we stayed in a "business double room", and our friends stayed in a "standard double room". Their's was the larger of the rooms.
Great Location - only 15min walk from Trevi Fountain / Colosseum. Rooms are quaint and spacious. The garden area is very relaxing. Early check - in was not facilitated
the airconditioning didn't work and we were not informed about this when we arrived at the hotel. As it was july and very hot the entire stay at the hotel was very uncomfortable. Wasn't worth the money.
Very convenient location. Very rude staff, room had multiple problems, broken toilet seat, TV not working, window not closing etc, They repaired all but would not stay there again.
Very clean, polite staff, good breakfast buffet. Very close to the metro stop, taxi piazza, and train station.
An old hotel that has echoes of "The Grand Budapest Hotel", a faded palace where Verdi once stayed. Steps from Termini station and the A Metro at Republicà, it is an excellent jumping off point for your Roman stay. The staff is extremely friendly. The included breakfast is forgettable, though the garden in which it is served is not. Skip it for a cappuccino and corneto at one of Rome's countless Caffè.
The hotel is a great old building but is in dire need of updates. The ventilation is bad. The AC was barely functional.
Room was very nice for price. Room was very clean and housekeeping staff friendly. Front desk was not helpful and very abrupt.
The location was excellent. The rooms were clean and spacious. The people at the reception desk were always helpful. The (included) breakfast was completely amazing. We especially loved going to the garden room restaurant to have a beer in the late afternoon to cool off and rest a bit (they also brought a bowl of peanuts, a bowl of potato chips, and once, a bowl of mixed snacks to go with). One night we were too tired to find a local restaurant so we ate in their restaurant. The food was good, but pricier and not as marvelous as the local restaurants off site. But that's in comparison to the fabulous food all over Italy, so its a really high bar.
The hotel is beautiful, with a very impressive interior, its very clean with a gorgeous enclosed garden. Highly recommended.
Very spacious rooms and a lovely garden you can see while you have a complete breakfast. Good location with many options of public transportation and restaurants.
Breakfasts, although the same everyday, were good. Good strong coffee. Very relaxing courtyard. Rooms with courtyard view were a liitle noisy due to 2 weddings, during our stay. Didn't have dinner during our 5 night stay. A little pricey.
Location Antiquated lift
We weren't happy with the first room that they gave us. But as we request to change our room. They gave us a better room without kept us waiting. The first room that they reserve for us was one of the worst rooms of the hotel. In addition to that, wake up call and car service to the airport was terrible. We made a reservation one day before and recomfirmed our reservation twice. however, there were neither a wake up call nor a car waiting for us. If we hadn't fixed our alarm clock, we would have missed the plain.
Ease of booking, location of hotel n/a
rebuilding around hotel
Need some towel rails in the bathroom - there was nowhere to hang wet towels.
Location, friendly staff and coffee during breakfast Breakfast choice
We did not like anything the hotel was not as advertised and when we complained they said they would call the police and we would not be able to leave the country - so how do you thin we felt. The first room was dingy the second the bath leaked and they said ther was nothing wrong with it so we spent the time wading through water in the bath room the lifts didnt work do I need to go on!!!!!
Convenient location, friendly english speaking staff
Clean, friendly staff Noisy. Pick up of linen racks at 6 am in the morning under our window made an awful noice on cobblestone!
Large room and bathroom. Very quiet even although room was facing the road. Very close to Terminii. Decor excellent. Staff very friendly and helpful. Lovely hotel - would stay there again. Shower head was connected to the wall about a foot above the bath. Breakfast ok.
close to everything nothing
Bedroom and ensuite were very large and very new so everything looked fresh. The bathroom had double basins and a large bath. Location was excellent and very close to the train station. The bathroom had only had a hand-held shower in the bath so it was difficult to shower properly. Some aspects of the breakfast were very poor - more youth hostel than 4 star hotel. The breakfast room was so cramped that you could not move between the tables to get to the buffet without asking people to move. I was seated at a dirty table, and even when the last guest's dirty plates were removed the table cloth was still covered in spills and crumbs. The fruitjuices were artificial and undrinkable.
Nothing like it! Bad manner stuff!!! I use my cell phone roaming to use 3g for search place! Why? Cuz they said their Internet was broken! For 3 days! I totally do not trust them, I asked other guest, they told me they can use wifi! So, the stuffs lied to me!警告大家，千万别住这里！前台那些人素质超差！
convenient to Termini train station, almost all buses and both metro lines pass through it, so even during midnight you can find a bus back poor breakfast,no fresh bread
central location proximity to train station friendly staff clean and spacious room
I liked the cleanliness and the kind staff ... I didn't like the hidden charges at the end for $6 per day per occupant. Maybe I missed it in the opening contract but I think when I pay in advance everything in the beginning Payment
The view was terrible we were placed in the back of the hotel where the fire escape was, they did change the room to the top floor with no view! This was our 1st wedding anniversary my husband did explain but they did not really care, they also have no iron so we had creased cloths and they said that it is Itailian law no hotels have iron's we went into a couple of hotels and they do allow iron's!
Very friendly staff, surprisingly great breakfast opportunities! Great location, especially for catching the train! Loved our stay!
It is really close to the sightseeing points nothing
Location is near to Train Station and near to Rome Historical places. Separate place in the room for couch and desk .. Old fashion room Style , Breakfast could be better
The location and their food(breakfast). Also their staff are wonderful and friendly. the beautifl ladies at the breakfast room are wonderful. they are always smiling, helpful, and service delicious home made sweets non loved the stay and the hotel
Location and hotel staff. Everything was great.
free Internet, pleasant lounge on first floor with rest room Spanish Steps a bad location except for luxury shopping--not near historic attractions or affordable shopping
Perfect location for visiting and shopping Bathroom smell and noise from the street
The hotel is well situated for seeing the sites of Rome and with most circular hop on/off bus routes passing close by, the opportunity of easily going further than neighbouring attractions such as the Spanish Steps and Trevi. The staff were friendly and helpful and arranged alternative taxi to airport when Margana Travel (booked through Viajes Almeda) didn't turn up. The room, at the rear of the hotel, was comfortable and picked up no street noise. With temperatures about 30C, the airconditioning was very welcome. The cold buffet breakfast was the same every day but was enjoyable and more than adequate to set you up until you got to your next pit stop. The coffee was exceptionally good. The roof terrace bar was good for a relaxing drink. Not a major problem but the shower regulator was a little awkward and had obviously undergone maintenance recently. Bathroom was small but not the smallest we've had in Italy.
its location at the centre of Rome is perfect both for sightseeing and for shopping.
Balcony with drinks & snacks at the top was great Sewer gas smell in bathroom- please check the traps/ sewer ventilation!
We were upgraded to a better room, no reason as to why, presumably our original booking they could not fulfil. The upgraded room was lovely though. The barman on the roof top bar was useless. They were supposed to be open until midnight but quite often he shut up at 11.30 and didn't like it if anyone asked for another drink.
Beautiful old building at a great location small shower with a shower curtain that would constantly stick on you. Wifi turned out to work only in the small lobby and was very shaky. First got a small noisy room although I asked for a quiet one; luckily could change it.
I liked that the hotel offered us a better room after initially trying to put us in a not renovated room that would have made me leave it at once were it the only choice. I liked that the hotel immediately brought us better pillows after we asked for the hard foam ones in our room to be replaced. I liked the breakfast and the friendly staff
Excellent location. Well established hotel. Great value, Would definitely use again.
The concierge staff is very helpful. We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.
Excellent Proximity to main attractions in Rome, friendly Hotel staff, Nice Street, nice rooms,
While the location is great, and the reception, bar and restaurant are beautifully decorated, the room itself looked a bit out of date and used. There were stains on ceilings. We also had a difficult time keeping a comfortable temperature (too hot) even though we were there in mid-November.
The setting and quality of staff, we enjoyed our stay and were upgraded although we did lose the balcony suite booked. Very convenient for our stay in Rome and we would book there again An initial lack of coathangers, only 4 provided but more were provided on request. Also a problem with heating/AC
Nothing only the location the room was old and noisy its not a five star hotel i wont give it 3 stars
Everything was great, from the room, to the staff, to the location. Nothing.
Friendly welcoming staff Nothing
Staff was helpful and courteous. Excellent location Room was dated and somewhat shabby.
Friendly staff!!! Spacious room(too much for overnight stay), nice bathroom, good breakfast. Price a little steep for one night.
the service in the hotel was excellent. rooms were dated
Location and the art deco of the dinning room The room; too small and smelling terrible bad. The "mini elevator", the "mini halls"...The external appearance of the hotel is magnificent but inside it is quite reduced
location no wi fi, internet connection, absence of power outlets in the room, overall business use made it impossible
Hotel was centrally located. Staff was very courteous and helpful.
The room and decor, and location. Disappointed the bar area was always unstaffed. It seemed the hotel didn't want us to use it. They had a lovely breakfast area that was empty but sent us down to the basement, so we went out for breakfast. Made no sense??
Beatifull, recently renewed, location, modern. Booking description very accurate. Very poor concierge services when it comes to restaurant recommendations and reservations.
Expected more for the value... Air condition didn't work, no hairdryer in the room
the location poor quality for a 4 star hotel
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
fantastic location, ambience and service
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
Proximity to the sights
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
everything was excellent, but the breakfast was poor
best location that can be for family, center, but quiet. stayed with the kid and the room was upgraded to Delux triple for free. Very good terrace to have brcfst or lunch.
Excellent service from all sectors ! Rooms are cleaned twice a day !
Friendly staff and good location Room service, mini-bar, etc were very expensive
location near good restaurants and comfort no
The location of the hotel is fabulous! I could walk to the Borgese Gardens, the Trevi Fountain, The Spanish Steps and the Colloseum! The shopping in the area was fantastic! I only eat fruit in the morning and I found the fruit salad skimpy, composed mainly of apples and swimming in a sea of orange juice from concentrate. Surely a 5 star hotel should have a wonderful fresh fruit salad, with melon, kiwi, pineapple and berries.
A lovely, elegant hotel located in a prime location! Excellent and very attentive service. Hotel staff made me feel very welcome and was extremely helpful in providing information about restaurants and things to see. I requested an early check-in and the hotel was able to acccomodate me. I would definitely stay there again. It was a little tricky trying to adjust the water temperature in the shower.
We had some difficulties with our booking due to unclear communication with bookings.com but the hotel staff, in particular Claudio was fantastic and sorted it out for us very pleasantly and efficiently. He was also excellent with recommendations for sightseeing tours, restaurants etc. We thoroughly enjoyed our stay at this fantastic hotel.Kind regards,Susan and Max.
Locations is great, hospitality was great, hotel atmosphere is excellent. Mix between classic and trendy. Breakfast.
Large , comfortable room helpful staff excellent breakfast None
Nice, large and clean room /especially bathroom/, breakfast
Location - close to St.Peters. Tourist sites easily reachable by nearby hop-on hop-off services. Good breakfast. We landed up on the weekend. Reception was rude. Never come across a situation where the person on the counter actually stops to watch TV while checking me in....Rest of the days i stayed i had no reason to complain.
I liked our staying in the NH Giustiniano due to the great location (very calm region near the Vatican), the helpful staff and the clean modern rooms. The breakfast was also good.
Very nice new hotel They were so new that many things were not ready for guests. there was noo wastebasket in the room, the internet was not available, signs were not up for directions.
Great space, wonderful bathroom, mini kitchen, great breakfast!!
The room was large, the bed was comfortable, the bathroom was nice and the breakfast was really good. Also the location near the Vatican and streets for shopping was great. Lacks character and charm if that is what you are looking for. We booked at the last minute and there were not many hotels available....so while not our favorite stay in Italy it certainly was the most comfortable.
Location and room were excellent Staff was unfriendly and arrogant
very basic hotel, in the end though you should expect to pay 40% more compared to elsewhere in European capitals. even london cheaper than Rome. Clean hotel, nothing special for 300 euros a night.locations is good if you're able to walk a bit staff were not too involved, even initally ignoring my reservation print out where it clearly said double room...the just gave me something else at check in. had to create a row to get my reserved room.
The location, Prati is a really nice part of Rome
good enough for short business trip central lokation but really nothing around. very late chek in- after 2p.m. It is a question how to plan the day if I could can get in at 2p.m. ?
Perfect Location: very close to Railway station and hop on hop off buses. Yet quite close to all main attraction. Hotel staff is very helpful and polite and can recommend nice restaurants nearby. Rooms are extremely comfortable and clean. Highly recommended!!! it was a bit too warm in the room and we couldn't cool it down using AC. But opening windows has helped
excellent location , very fast elevators ,
Excellent room (inlcuding facilities), location, and staff. No.
Excellent location, friendly staff conversant in English, comfortable room, and an early breakfast which for tourists with a full day planned was good.
Good location .. close to transportation, tour agency close by, easy walk to tourist areas. Great breakfast buffet included with stay. Staff was very friendly and helpful. bathroom sink was cracked, stains around the tub faucet, tub was dull in appearance ... probably old and needs to be replaced.... internet connection weak or intermittent,
location, excellent service from the staff, room comfort, excellent resturant
Rooms were spacious and very clean, good location close to metro and termini station, good breakfast buffet, friendly and helpful staff
v.good location and comfortable room
Location The room had a persistent mold/mildew smell that we could not get away from. The bathroom door would not stay open and was very heavy. Staff was made aware and they said they were booked for the night, but we could switch in the morning. We never heard back.
Friendly staff, good space utilizatoin and modern style There is no WIFI Internet service in the rooms. The rooms needs better ventilation. Although they are clean, they can easily catch any smell.
Great location, decent breakfast, nice bar, and great staff... Horrible mattress........
Loved the rooms, the size, and the shower! So many rooms have terrible showers or shower pressure, this hotel was great in that regard
Staff was friendly and helpful throughout the hotel and restaurant. There was a strong oder of disinfectant throughout the hotel. You could feel the springs in the mattress.
From front desk to breakfast and bar staff, everyone was very welcoming, friendly and very patient with our limited Italian! Large room with balcony was great - very comfortable but not fussy. Great paintings everywhere!
Good but overpriced hotel (as most in rome). Good location (near vatican and piazza del popolo) Small room for a 4 star hotel. Average berakfast.
Location. The room was extraordinarily dark, and I'm typically a fan of less lighting. It was also much smaller than advertised online; staff said they had included the bathroom size in their calculations. Staff were not unprofessional, but less than friendly and welcoming. This became even more apparent when we changed to a neighboring hotel where staff were superb.
Interior design (of rooms) & convinient location for shopping. We were a bit underwhelmed by the breakfast.
The atmosphere was great , trendy hallways and cool rooms. Room was too hot
The hotel staff were very friendly. The showers in the bathroom were a little small.
A great place To stay in Rome. Breakfast was regular.
Good location, within beautiful park. Staff were rude and indifferent
The friendly hotel staff and great room. The location. I wish I was a little closer to the major sights.
The room was great with a fantastic view of the pool. The Air conditioning was also excellent. The staff was very attenetive and friendly. I would stay at Aldrovandi Villa Borghese again and recommend it to anyone I know goint to Roma! I have nothing but praise for the Aldrovandi Villa Borghese!!
Beautiful hotel in a park setting. A little off the beaten path but provides a great retreat after a day of sight seeing.
It was a perfect , nothing to complain.I am sure i would like to go back again. Nothing to complain!
The hotel had a pool which was unusual for Rome and due to the heat was very welcome. I thought the food at the hotel was very poor, including the Baby restaurant. I also thought that the rooms were very small and cluttered for such an expensive hotel.
additional charge for Internet - 17.00 Euro per day - breakfast average - breakfast in the room additional charge
Availibility and comptence of the front desk staff, as well as quality of food and kindness of the lobby bar staff The service of the Baby restaurant (michelin one star) does not know to smile, and is not in correspondance with the level the restaurant pretends to have. The lobby bar staff is far much more competent and skilled
The staff was very helpful and polite, everything was excellent
nothing. Vastly misdescribed and over rated everything
First rate hotel with charming staff and very convenient courtesy bus to city centre Our room suffered from a little road noise, but not enough to make us request a room change
Wonderful staff with first rare service.
The staff was amazing. They all knew our names from the moment we checked in and made us feel very welcome and at home. The concierge provided excellent recommendations for food which was always spectacular and reasonably priced. The Palm Court bar is an Art Deco fantasy. Our BEST stay in Rome, and we have been many times. We will only stay at the Hassler in the future!
the location and the room standard I did not like the breakfast. It was not up to the satdard of a 5 star hotel. Also thehotel was offering SPA services which were not located in the hotel , but in another hotel, which is not convenient especially during cold times.
The staff was extremely kind and assisted efficiently in providing good addresses and securing bookings for museum visits, etc. The rooms are very well equipped, very clean and comfortable.
location. roof terrace the hotel is tatty and does not have the level of service I expected from a 5 star hotel ... the beds are incredibly uncomfortable and we slept badly. This is a 4 star at best and does not have any romantic or luxury component to it. The roof terrace is nice
Beautiful eurorpean decor, the terrase for a glass of Procecco, locations, quietness. price of meals
Good location, qualified personnel, hotel corresponds to expectations of the guests. As a wish: to have own SPA zone. It is inconvenient to visit hotel restaurant in the evening, it is necessary to take a reservation at least, for a day earlier.
The friendliness of the staff. The prices for the room service menu were extremely high. Also, the cupboards were not well designed (hanger rods placed very high and it was hard hanging clothes and getting them down).
The hotel staff were veryprofessional. A really excellent hotel but Two very small picky points. For the early birds, the Gym and Breakfast only open at 7:00 If you are on a tour to the Vatican or outside of Rome, you could be leaving at 6:45, which therefore doesn't give you access to the breakfast, or gym.
Exceptional service from staff. We checked-in before check-in time and a room was made available for us very quickly. Our stay was only 1 day so we did not have time to try the hotel facilities. Breakfast was included in the price paid for the room. We were leaving early the next morning and we were told that a take out breakfast would be ready for us. I found this very nice but the next morning no breakfast was available. Bed sheets and blankets not comfortable,
Very nice rooms, clean, great service, nice location. Breakfast was execellent. Rooms and bathrooms were renovated. We liked everything...
splendid breakfast with good view 7th floor bar and restaurant not open during our stay
the location and the view from the 7th floor restaurant the 6th floor breakfast buffet. Horrible flooring. staff not as attentive or as friendly as in other 5 star hotels we visited in Italy. Mirabelle restaurant was lovely, however the bar area needs attention, too small, and way too much traffic from kitchen to enjoy the beautiful guitarist
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
The location is excellent for a good short holiday in Rome. Central. We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
All ok excpt the air condition. Air condition was bad not cooling enough.
Location was excellent. On a quiet road so not noisy. Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
Convenient possition. Room in need of decoration for standard of hotel.
Location, friendliness of staff, The rooms at the 5Th floor were unproper of a 5 star hotel, the price is over to high
the location is perfect to see all the sights. it's very central to the Spanish steps and with in walking distance to the rest of the city it wasn't as upscale as we thought it was going to be, and for the price breakfast should have been included
location II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
The location is great. The room was comfortable enough. The hotel lounge was cozy. No wireless connection, despite the hotel staff is persuaded there is one. Ethernet connection + movies overpriced. Multimedia defficiency for a 5 star hotel.
Our hotel room had a very strange, undesirable odor
Location was good Just felt it was over priced, not very good value.
high standards, beautiful rooms, location settings shower/ bath was low pressure and hard work. there was no view from our room.
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome. The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
Service very slow. No view at all from room.
the location, the building, the decor, the luxury for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
All people were excellent
Excellent service and location.
The service was amazing from the bell boys to reception as well as the dining area. The hotel was in immaculate condition. I don't believe the photos on the internet did the hotel any justice.
Rome was fabulous but hotel was a huge disappointment. Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
The staff was efficent on check and check out. The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
the staff were very friendly quite pricy
Fabulous hotel! Absolutely beautiful! Wonderful staff, elegant, lovely room with awesome views of Rome from balcony! Overall it was fantastic!
the rate v.high
The dinner at Pergola, the view from the room, the facilities, and service in the imperial lounge. The bathroom was not entirely in order and did not meet my expectations of high standard. The room was not cleaned at all when we returned 16:30 on the second day of our stay,allthough they cleaned it quickly when we informed them of this.
Service and comfort Price of the dinining
Everything. Bellissimo! Perfecto!
Words can not say enough, being from Dubai i have been spoilt with staying in some great hotels here in Dubai, how ever, the hotel Rome Cavalieri is at the top of my list for Europe, everything was great, as i say words can not say enought supurb and well done to all the staff at the hotel
Rooms are perfect, clean and rather large. Service is on very high level. Situation is not perfect, but if you have money to stay in such kind of Hotel, taxi fees should not bother you.
every thing was great
Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return. It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.
This hotel is excellent. It is really beautiful and very refined. The food is top quality and the staff are suburb in everyway. It is a little removed from the city by being on a far hill but once you see the view from your room of Rome, you get over that.
Pretty much everything was great but some small amenities wasn't available when asked for. Room didn't have iron and board. It's a 5 star hotel eveything should be available when it comas to Small amenities which are even. Available at 4 star hotels. Had to ask for toothpaste a 2nd time and then it was provided. Otherwise staff was really helpful and friendly which is very important.
Restaurant waiter Front desk Reception lady with very bad attitude Trying to use slogan (our role in eourp !!) like teaching her guest ????!!!
Beautiful hotel - true luxury experience. Extremely friendly and helpful staff. Clean and well appointed rooms and facilities. Great recommendations for dinner including Girarrosto Fiorentino - do not miss.
The whole atmosphere, the hotel was worth it of a 5 star hotel. Fantastic stay.
Beautiful room and appointments. Excellent air-conditioning. Breakfast too expensive
I really enjoy hotel , room were nice Clean less the bathroom
Rooms were beautifully decorated. Outfitted with very comfortable linens. The staff was very attentive.We are definitely staying here on our next visit to Rome
One of the very best hotels we've ever stayed in, almost faultless
Why Offensive?! This hotel is excellent!!! Very friendly & proffessional staff. Each and every member of the staff, from all departments was so nice and efficient! We really enjoyed our stay there, thanks to the wonderful treatment, and also the location and facilities. The fact that we couldn't stay longer...