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Cons: Flight got delayed 30 minutes

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Cons: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Pros: Very Organised and punctual

Pros: The crew was amazing

Cons: Flight was a bit delayed

Pros: Crew was great, seat comfortable, food was fine.

Cons: Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess.

Pros: Great organization, very efficient

Cons: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Pros: Nothing

Cons: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Pros: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!

Cons: Cost of extra bag. Also size limit for overhead carryon

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Cons: 70’ late on a 45’ flight

Pros: Crew

Cons: My flight tickets were mess up and I had to purchase new tickets . Horrible

Cons: KLM crew exceed our expectations

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Very professional

Cons: Lost luggage

Pros: Flight crew was on top of things. Flight was smooth and ontime.

Cons: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets

Cons: Boarding was late and line was very lonf

Pros: It was a normal flight with any extra confortable feature.

Cons: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: Slow service.

Cons: Better communication!

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Flight left on time & arrived on time.

Cons: Quality of the snack could be improved.

Pros: Crew was particularly lively and friendly. The chocolates were awesome

Cons: No entertainment throughout

Pros: Crew was great, seat comfortable, food was fine.

Cons: Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess.

Pros: From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Very friendly crew and on time with no problems.

Pros: Yes

Cons: Everything was good

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: I was in business class and it was great. The staff the food and the seats were awesome.

Cons: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Pros: The crew was very accommodating

Cons: Entertainment system was old and with few choices

Pros: Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year

Cons: Maybe just change the quiche. Very dry

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Cons: Not being 1 hour late

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Cons: Fix the damn KIOSKS at Vienna!

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Great plane and staff

Cons: Delayed

Cons: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!

Cons: Cost of extra bag. Also size limit for overhead carryon

Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature