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Pros: Water provided.

Cons: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time

Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Pros: Crew

Cons: Screens need update, mis functions on equipment

Pros: The food was great and the crew was very friendly.

Pros: Nope

Cons: The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Cons: Flight was delayed and missed 2nd flight due to delay

Cons: The seats in coach are incredible small and the seats reclines way to far.

Cons: On tome flight

Pros: Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!

Cons: N

Cons: Perdieron las maletas

Pros: Lost the luggage

Cons: We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space.

Cons: The seats in coach are incredible small and the seats reclines way to far.

Pros: Crew was very nice and helpful.

Pros: Good service

Cons: Disorganized confusing boarding process, tight seats in coach.

Cons: It was delayed by 4 hours

Pros: Nothing

Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Pros: We landed safely in Toronto

Cons: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Cons: We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space.

Pros: The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can.

Cons: Free Wifi.

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Pros: The crew was very nice. Seats were pretty comfy.

Cons: Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Seats super comfy

Pros: The food was great and the crew was very friendly.

Cons: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.

Pros: Lost the luggage

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Cons: Don’t be late

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Nice attention and good food. Plane and seats are confortable

Pros: Crew was very friendly. Seat a pretty comfortable.

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Cons: Delayed flight and delayed layover

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Cons: We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund

Pros: Amazing crew!

Cons: The onboard entertainment were quite outdated selections. The seats are very small for such a long flight.

Pros: The flight crew & the flight itself was great.

Cons: The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting.

Pros: Crew was attentive and friendly.

Cons: Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa.

Cons: Only two options for dinner is very few options.

Pros: Water provided.

Cons: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time

Pros: I liked that it was a straight flight from SFO -ZRH. On board entertainment was great.

Cons: Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !

Pros: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.

Cons: I was very happy with my flight experience with Swiss.

Cons: seat comfort

Cons: On time

Pros: Seats very comfortable; real feather pillow! Everything was on time.

Cons: Breakfast consisted only of sweet items -- I didn't touch it.

Pros: Crew was very nice and helpful.