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Cons: 2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Pros: Good flight, no complaints

Pros: service was good

Cons: seats are too congested

Pros: Good food and great crew!

Cons: Being 6'2" is the worst when traveling economic.

Pros: We loved the safety video. The seats were comfortable

Cons: No complimentary sodas or water.

Cons: The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.