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Missed connection bus to new airport wait 10 hours

Pros: Nothing

Cons: Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation

Disappointed

Cons: Booked 6 exit row seats only to have half of us moved. Somehow Cyprus is short haul? So no free soft drinks or food! The crew ran out of much of the menu.

Fly thai

Pros: Thai airways much better

BA flight on AA equipment

Pros: The crew was excellent and very professional, the flight was on time and the meal service was decent

Cons: The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible

Was given the wrong flight information

Cons: Was given the wrong flight information. The email I received the day of the flight was incorrect and now I have no way of getting to Bergen until tomorrow. I am forced to spend the night in London. This is inexcusable.