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Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

Pros: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Cons: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Old plane

Pros: Crew, food

Cons: I had to pay for the luggage. I thought it was included.

Cons: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Usual substandard BA offering

Pros: Direct flight. That’s it.

Cons: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)