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Cabin crew very friendly

Good service

Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned

Nothing

Efficient boarding and fast baggage collection in Geneva.

It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options

Food needs to get better.

Nothing

Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic

It was bit long. Especially long hault at abudhabi.

Nothing

I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight

Flight was on time and I appreciate that.

This flight was on time and I appreciate when Egypt Air flights are on time.

This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you.

Excellent staff clean plane .

Trip was delayed for one hour .

Good comfy flight. Crew excellent. Great value for money.

Good comfy flight. Crew excellent. Great value for money.

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Seats are narrow, net doesn’t work, bathrooms are not clean

In time

Nil

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

Regestacion online

I am middle size person ,but size between chairs not enought

Nice, friendly crew. Experienced pilot.

Average entertainment.

Crew kept the bathrooms tidy

USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways.

Best crew, good entertainment system with lots of films, good food (including special food).

Low leg space. Unable to select seats with bigger space even for an additional price.

Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle

Seats are narrow, net doesn’t work, bathrooms are not clean

In time

Nil

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

How they treat the kids

My luggage didn’t arrive to NYC

Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

Food isnt good at all. I have traveled many times with different airlines and none bad as this

The air plan that took us from russia to istanbul was a small and tight airplan no tv food also isnt good. I got stuck in the airport for one hour to knw which terminal should i go cuz they told us we will take onther gate. No one there take line everyone is jumping to the front of the line and workers dont tell them to take a line. I will never ever do this again

Regestacion online

I am middle size person ,but size between chairs not enought

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

Dirty old aircraft.. crew was indifferent to passengers needs

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

Seats are narrow, net doesn’t work, bathrooms are not clean