Find Cheap Flights from Abu Dhabi Intl to London Heathrow (AUH - LHR)

food was ok and ample.

window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Got 3 seats so I could sleep

everything ok

New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

in flight entertainment

dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

very nice

Keep it up

Professionalism

Departed at 1310 o e hour late and all that time insid the plane

Cabin crew very friendly

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Luggage arrived 2 days late.

in flight entertainment

dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Movies in the entertainment screen.

At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.

in flight entertainment was really good

checkin luggage was terrible with more than half an hour wait although web checkin was already made

Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

No inflight entertainment or, if there is, there are no headsets.