Guest reviews
Overall rating
7.1
Good
Based on 1,332 reviews
Overall
7.2
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.4
Food
6.9
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.6
Pros: The friendly hospitality
Cons: The food
review from
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10.0
PAL embodies the hospitality of the Philippines
Pros: Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff
Cons: Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board
review from
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8.6
Last one on board! Ground staff called and walked me on board
Pros: Seats and service in business class Crew
Cons: Food and choice of after dinner drinks No amenity bag Earphones were not noise canceling
review from
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10.0
PAL is the best!
Pros: Nonstop route, and entertainment.
review from
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8.0
Pros: It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too.
Cons: Food is very dull. Our flight coming in and out were both delayed.
review from
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4.6
manila airport is a nightmare
Pros: staff were really nice. the lounge kinda sucks but at least it exists.
Cons: no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff.
review from
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2.0
Difficult to deal with and Late
Pros: It landed safely.
Cons: It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty.
review from
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7.0
Good overall needs some tweaks. No website for seats/check in???
Pros: Entertainment, Meal options, Baggage Allowance, Plane.
Cons: Slow check in, strollers can't be taken to the plane and are not left outside the plane at arrival this is extremely inconvenient for families with small children. The website is useless. You cant check your reservation or select a seat until 24 hours before your flight.
review from
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8.3
Pros: Excellent
Cons: I need more legroom.
review from
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7.0
It is a smooth flight
Pros: We arrived on time
Cons: Delayed flight
review from
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2.0
Cons: The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales."
review from
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10.0
Pros: The flght is on time nice plane
review from
-
10.0
PAL embodies the hospitality of the Philippines
Pros: Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff
Cons: Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board
review from
-
8.6
Last one on board! Ground staff called and walked me on board
Pros: Seats and service in business class Crew
Cons: Food and choice of after dinner drinks No amenity bag Earphones were not noise canceling
review from
-
10.0
PAL is the best!
Pros: Nonstop route, and entertainment.
review from
-
10.0
Pros: The flght is on time nice plane
review from
-
7.6
Pros: The friendly hospitality
Cons: The food
review from
-
8.0
Pros: It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too.
Cons: Food is very dull. Our flight coming in and out were both delayed.
review from
-
7.0
Good overall needs some tweaks. No website for seats/check in???
Pros: Entertainment, Meal options, Baggage Allowance, Plane.
Cons: Slow check in, strollers can't be taken to the plane and are not left outside the plane at arrival this is extremely inconvenient for families with small children. The website is useless. You cant check your reservation or select a seat until 24 hours before your flight.
review from
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8.3
Pros: Excellent
Cons: I need more legroom.
review from
-
7.0
It is a smooth flight
Pros: We arrived on time
Cons: Delayed flight
review from
-
4.6
manila airport is a nightmare
Pros: staff were really nice. the lounge kinda sucks but at least it exists.
Cons: no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff.
review from
-
2.0
Difficult to deal with and Late
Pros: It landed safely.
Cons: It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty.
review from
-
2.0
Cons: The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales."
review from
Flight status
Philippine Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
507
Manila
MNL
Singapore
SIN
2363
Cebu City
CEB
Davao City
DVO
2364
Davao City
DVO
Cebu City
CEB
2368
Cebu City
CEB
Malay
MPH
2371
Angeles City
CRK
Malay
MPH
2369
Malay
MPH
Cebu City
CEB
2370
Malay
MPH
Angeles City
CRK
437
Nagoya
NGO
Manila
MNL
438
Manila
MNL
Nagoya
NGO
306
Manila
MNL
Hong Kong
HKG
2290
Bacolod (Negros Occidental)
BCD
Cebu City
CEB
2289
Cebu City
CEB
Bacolod (Negros Occidental)
BCD
2397
Cebu City
CEB
Surigao
SUG
2236
Cebu City
CEB
Tacloban City
TAC
319
Hong Kong
HKG
Manila
MNL
435
Tokyo
NRT
Cebu City
CEB
2398
Surigao
SUG
Cebu City
CEB
2237
Tacloban City
TAC
Cebu City
CEB
2031
Manila
MNL
Busuanga
USU
2032
Busuanga
USU
Manila
MNL
436
Cebu City
CEB
Tokyo
NRT
2528
Cagayan de Oro
CGY
Manila
MNL
2021
Manila
MNL
Masbate
MBT
737
Bangkok
BKK
Manila
MNL
410
Cebu City
CEB
Osaka
KIX
2680
Cebu City
CEB
Busuanga
USU
2687
Angeles City
CRK
Busuanga
USU
487
Seoul
ICN
Kalibo
KLO
409
Osaka
KIX
Cebu City
CEB
486
Kalibo
KLO
Seoul
ICN
658
Manila
MNL
Dubai
DXB
2681
Busuanga
USU
Cebu City
CEB
2686
Busuanga
USU
Angeles City
CRK
2266
Naga City (Camarines Sur)
WNP
Manila
MNL
2242
Cebu City
CEB
Kalibo
KLO
2241
Kalibo
KLO
Cebu City
CEB
353
Macau
MFM
Manila
MNL
352
Manila
MNL
Macau
MFM
592
Ho Chi Minh City
SGN
Manila
MNL
736
Manila
MNL
Bangkok
BKK
2014
Manila
MNL
Tuguegarao City
TUG
2358
General Santos
GES
Cebu City
CEB
2892
General Santos
GES
Iloilo City
ILO
2891
Iloilo City
ILO
General Santos
GES
2347
Cebu City
CEB
Puerto Princesa
PPS
2348
Puerto Princesa
PPS
Cebu City
CEB
383
Guangzhou
CAN
Manila
MNL
382
Manila
MNL
Guangzhou
CAN
517
Cebu City
CEB
Singapore
SIN
2080
Catarman (Northern Samar)
CRM
Manila
MNL
397
Chengdu
CTU
Kalibo
KLO
535
Manila
MNL
Jakarta
CGK
2079
Manila
MNL
Catarman (Northern Samar)
CRM
482
Kalibo
KLO
Busan
PUS
396
Kalibo
KLO
Chengdu
CTU
483
Busan
PUS
Kalibo
KLO
518
Singapore
SIN
Cebu City
CEB
2960
Cotabato City
CBO
Manila
MNL
2265
Manila
MNL
Naga City (Camarines Sur)
WNP
215
Manila
MNL
Port Moresby
POM
392
Cebu City
CEB
Chengdu
CTU
480
Cebu City
CEB
Nagoya
NGO
393
Chengdu
CTU
Cebu City
CEB
2072
Calbayog
CYP
Manila
MNL
2071
Manila
MNL
Calbayog
CYP
479
Nagoya
NGO
Cebu City
CEB
597
Manila
MNL
Ho Chi Minh City
SGN
2873
Cebu City
CEB
Tagbilaran
TAG
2874
Tagbilaran
TAG
Cebu City
CEB
2085
Basco
BSO
Manila
MNL
2380
Cebu City
CEB
Iloilo City
ILO
2381
Iloilo City
ILO
Cebu City
CEB
899
Taipei
TPE
Puerto Princesa
PPS
898
Puerto Princesa
PPS
Taipei
TPE
249
Manila
MNL
Kalibo
KLO
468
Manila
MNL
Seoul
ICN
512
Singapore
SIN
Manila
MNL
2527
Manila
MNL
Cagayan de Oro
CGY
2043
Manila
MNL
Malay
MPH
2357
Cebu City
CEB
General Santos
GES
Top airports served by Philippine Airlines
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan International Airport (CEB)
- Davao City Francisco Bangoy Airport (DVO)
- Cagayan de Oro Lumbia Airport (CGY)
- Kalibo Airport (KLO)
- Angeles City Clark Intl Airport Airport (CRK)
- Iloilo City Mandurriao Airport (ILO)
- Bacolod (Negros Occidental) Airport (BCD)
- Malay Godofredo P. Ramos Airport (MPH)
- Seoul Incheon Intl Airport Airport (ICN)
- Busuanga Airport (USU)
- Vancouver Intl Airport (YVR)
- Tacloban City D.Z. Romualdez Airport (TAC)
- Singapore Changi Airport (SIN)
- Tokyo Narita Airport (NRT)
- Hong Kong Intl Airport (HKG)
- Tagbilaran Airport (TAG)
- Puerto Princesa Airport (PPS)
- Kuala Lumpur Intl Airport (KUL)
- Los Angeles Airport (LAX)
- Tokyo Haneda Airport (HND)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Osaka Kansai International Airport (KIX)
- Butuan Airport (BXU)
- Legazpi City Legaspi Airport (LGP)
- General Santos Buayan Airport (GES)
- Zamboanga City Airport (ZAM)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- San Francisco Airport (SFO)
- Dumaguete City Airport (DGT)
- Ozamiz Labo Airport (OZC)
- Honolulu Airport (HNL)
- Sydney Kingsford Smith Airport (SYD)
- London Heathrow Airport (LHR)
- Laoag Airport (LAO)
- Fukuoka Airport (FUK)
- Basco Airport (BSO)
- Naga City (Camarines Sur) Airport (WNP)
- Busan Gimhae Airport (PUS)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Darwin Airport (DRW)
- Toronto Pearson Intl Airport (YYZ)
- Shanghai Pu Dong Airport (PVG)
- Xiamen Gaoqi Intl Airport (XMN)
- Dipolog Airport (DPL)
- Denpasar (Bali) Bali Ngurah Rai Airport (DPS)
- Riyadh King Khaled Intl Airport (RUH)
- Tamuning Guam International Airport (GUM)
- Masbate Moises R. Espinosa Airport Airport (MBT)
- Roxas City Airport (RXS)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Tuguegarao City Airport (TUG)
- Dubai International Airport (DXB)
- Cotabato City Awang Airport (CBO)
- Surigao Airport (SUG)
- Camiguin Mambajao Airport (CGM)
- General Luna (Surigao del Norte) Sayak Airport Airport (IAO)
- Chengdu Airport (CTU)
- Ho Chi Minh City Airport (SGN)
- Beijing Capital Airport (PEK)
- Quanzhou Jinjiang Airport (JJN)
- Auckland Intl Airport (AKL)
- Melbourne Airport (MEL)
- New York John F Kennedy Intl Airport (JFK)
- Dammam King Fahad Intl Airport (DMM)
- Brisbane Airport (BNE)
- Abu Dhabi Intl Airport (AUH)
- Macau Airport (MFM)
- Doha Airport (DOH)
- Guangzhou Baiyun Airport (CAN)
- Kuwait City Airport (KWI)
- Osaka Itami Airport (ITM)
- Catarman (Northern Samar) National Airport (CRM)
- Istanbul Ataturk & other airports Airport (IST)
- Sapporo Chitose Airport (CTS)
- Jeddah King Abdulaziz Intl Airport (JED)
- Port Moresby Jackson Fld Airport (POM)
- Calbayog Airport (CYP)
- Miyazaki Airport (KMI)
- Kota Kinabalu Airport (BKI)
Philippine Airlines contact information
- PR IATA code
- +63 2 818 0111 Call
- philippineairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.