Traveller reviews
Overall rating
7.5
Good
Based on 1,959 reviews
Boarding
7.7
Comfort
7.5
Crew
7.9
Entertainment
6.8
Food
7.3
Find cheap flights on Egypt Air
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Economy
Egypt Air information
| IATA code | MS |
|---|---|
| Routes | 201 |
| Top route | Cairo to Luxor |
| Airports served | 78 |
| Top airport | Cairo |
Egypt Air traveller reviews
Pros
"Comfortable flight, good food."
(in 5 reviews)
"Good on flight entertainment"
(in 94 reviews)
"Nice experience with EgyptAir."
(in 17 reviews)
Cons
"Everything very poor business class"
(in 5 reviews)
"Flight delayed for over two hours"
(in 49 reviews)
"Lack of attention of flight attendants."
(in 55 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
need a refund
flight attendants
food was good
comfortable flight
great flight
flight was on time
flight crew
flight was delayed
great service
flight crew was very courteous
good experience
-
9.6
Pros: Crew was super friendly and helpful!!
Cons: I didn’t really like the available movies
review from
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10.0
Pros: Crew was very nice and respectful.
review from
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6.6
Pros: The food was good.
Cons: The seats aren’t comfortable and way too small.
review from
-
7.0
Pros: Flight crew was very friendly and helpful.
Cons: Boarding process quite chaotic.
review from
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10.0
Pros: Loved the available movie collection, as well as the food and the experience overall.
review from
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9.6
Pros: Crew was very nice. Everything was lovely.
Cons: It took a very long time to get my credit card processed for extra luggage. Then flight was delayed.
review from
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6.0
Pros: None
Cons: 2 hrs waiting inside the plane, it could have been handle way better
review from
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10.0
Pros: Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir
Cons: The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all.
review from
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10.0
Cons: Everything was ok and no delays
review from
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10.0
Cons: Over all is ok
review from
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3.6
Cons: Not losing my luggage
review from
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5.0
Cons: It would be best if I wasn't losing my luggage regularly in this route
review from
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3.3
Pros: Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever.
Cons: Better customer service
review from
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8.3
Pros: Boarding process was very smooth. Chairs were comfortable
Cons: Entertainment options in business class were more limited than those of American carriers. Also, food was just okay.
review from
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10.0
Pros: Amazing plane
review from
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6.0
Cons: The plane was old and so small, it wasn’t comfortable at all
review from
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2.3
Pros: The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight.
Cons: Get organized and explain for the passengers why there is a delay.
review from
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7.6
Pros: Crew were nice, hygiene
Cons: We should have alcohol.
review from
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4.6
Cons: Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used.
review from
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10.0
Cons: Flight was a little warm
review from
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7.3
Pros: It was a smooth flight and the crew were nice.
Cons: Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt
review from
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10.0
Pros: Yes, very clean ,respectable and helpful.
Cons: A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice.
review from
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7.6
Pros: Being direct flight
Cons: Food, seats
review from
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9.3
Pros: On time
Cons: Send notifications
review from
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10.0
Pros: On time
Cons: Send notifications
review from
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2.0
Cons: How you book for me two tickets and you take the money for same day going and retuning
review from
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6.8
Pros: Connection time
Cons: Aircraft comfort
review from
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8.0
Pros: Professionalisms of Crew
Cons: N/A
review from
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6.0
Pros: Punctual
Cons: Aircraft
review from
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10.0
Pros: The captain
Cons: Food
review from
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10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
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6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
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6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
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8.0
Pros: Timely arrival
review from
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4.8
Pros: Nothing
Cons: Seat comfort
review from
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9.0
Pros: Everything
Cons: Nothing
review from
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9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
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7.3
Pros: Crew was courteous
Cons: Better movies
review from
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7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
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7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
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8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
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5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
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7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
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7.3
Pros: Yes
Cons: Luggage is ok
review from
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8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
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8.3
Pros: New planes
Cons: Timing
review from
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10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
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9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
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8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
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10.0
Pros: Staff
Cons: Almost ok
review from
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6.3
Pros: Nothing
Cons: Boarding not good
review from
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7.0
Pros: Nothing
Cons: Boarding it was not good
review from
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6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
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4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
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5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
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4.6
Cons: Food was not it should be for business class
review from
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10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
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5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
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8.0
Cons: Excellent customer service.
review from
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4.0
Pros: The crew.
Cons: Terrible business class.
review from
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9.6
Pros: Crew was super friendly and helpful!!
Cons: I didn’t really like the available movies
review from
-
10.0
Pros: Crew was very nice and respectful.
review from
-
10.0
Pros: Loved the available movie collection, as well as the food and the experience overall.
review from
-
9.6
Pros: Crew was very nice. Everything was lovely.
Cons: It took a very long time to get my credit card processed for extra luggage. Then flight was delayed.
review from
-
10.0
Pros: Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir
Cons: The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all.
review from
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10.0
Cons: Everything was ok and no delays
review from
-
10.0
Cons: Over all is ok
review from
-
10.0
Pros: Amazing plane
review from
-
10.0
Cons: Flight was a little warm
review from
-
10.0
Pros: Yes, very clean ,respectable and helpful.
Cons: A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice.
review from
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9.3
Pros: On time
Cons: Send notifications
review from
-
10.0
Pros: On time
Cons: Send notifications
review from
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10.0
Pros: The captain
Cons: Food
review from
-
10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
-
9.0
Pros: Everything
Cons: Nothing
review from
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9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
-
10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
-
9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
-
10.0
Pros: Staff
Cons: Almost ok
review from
-
10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
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6.6
Pros: The food was good.
Cons: The seats aren’t comfortable and way too small.
review from
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7.0
Pros: Flight crew was very friendly and helpful.
Cons: Boarding process quite chaotic.
review from
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8.3
Pros: Boarding process was very smooth. Chairs were comfortable
Cons: Entertainment options in business class were more limited than those of American carriers. Also, food was just okay.
review from
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7.6
Pros: Crew were nice, hygiene
Cons: We should have alcohol.
review from
-
7.3
Pros: It was a smooth flight and the crew were nice.
Cons: Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt
review from
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7.6
Pros: Being direct flight
Cons: Food, seats
review from
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6.8
Pros: Connection time
Cons: Aircraft comfort
review from
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8.0
Pros: Professionalisms of Crew
Cons: N/A
review from
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6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
-
8.0
Pros: Timely arrival
review from
-
7.3
Pros: Crew was courteous
Cons: Better movies
review from
-
7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
-
7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
-
8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
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7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
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7.3
Pros: Yes
Cons: Luggage is ok
review from
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8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
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8.3
Pros: New planes
Cons: Timing
review from
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8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
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7.0
Pros: Nothing
Cons: Boarding it was not good
review from
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8.0
Cons: Excellent customer service.
review from
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6.0
Pros: None
Cons: 2 hrs waiting inside the plane, it could have been handle way better
review from
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3.6
Cons: Not losing my luggage
review from
-
5.0
Cons: It would be best if I wasn't losing my luggage regularly in this route
review from
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3.3
Pros: Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever.
Cons: Better customer service
review from
-
6.0
Cons: The plane was old and so small, it wasn’t comfortable at all
review from
-
2.3
Pros: The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight.
Cons: Get organized and explain for the passengers why there is a delay.
review from
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4.6
Cons: Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used.
review from
-
2.0
Cons: How you book for me two tickets and you take the money for same day going and retuning
review from
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6.0
Pros: Punctual
Cons: Aircraft
review from
-
6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
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4.8
Pros: Nothing
Cons: Seat comfort
review from
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5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
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6.3
Pros: Nothing
Cons: Boarding not good
review from
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6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
-
4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
-
5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
-
4.6
Cons: Food was not it should be for business class
review from
-
5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
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4.0
Pros: The crew.
Cons: Terrible business class.
review from
Flight status
Egypt Air route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
835
Cairo
CAI
Kigali
KGL
676
Medina
MED
Cairo
CAI
799
Cairo
CAI
Paris
CDG
912
Cairo
CAI
Dubai
DXB
42
Cairo
CAI
Hurghada
HRG
665
Cairo
CAI
Jeddah
JED
779
Cairo
CAI
London
LHR
753
Cairo
CAI
Madrid
MAD
675
Cairo
CAI
Medina
MED
787
Cairo
CAI
Munich
MUC
843
Cairo
CAI
Tunis
TUN
800
Paris
CDG
Cairo
CAI
666
Jeddah
JED
Cairo
CAI
754
Madrid
MAD
Cairo
CAI
788
Munich
MUC
Cairo
CAI
844
Tunis
TUN
Cairo
CAI
66
Cairo
CAI
Luxor
LXR
412
Abu Simbel
ABS
Aswan
ASW
412
Aswan
ASW
Cairo
CAI
43
Hurghada
HRG
Cairo
CAI
852
Addis Ababa
ADD
Cairo
CAI
851
Cairo
CAI
Addis Ababa
ADD
878
Abuja
ABV
Cairo
CAI
758
Amsterdam
AMS
Cairo
CAI
877
Cairo
CAI
Abuja
ABV
757
Cairo
CAI
Amsterdam
AMS
879
Cairo
CAI
Kano
KAN
880
Kano
KAN
Cairo
CAI
850
Nairobi
NBO
Cairo
CAI
849
Cairo
CAI
Nairobi
NBO
906
Dubai
DXB
Cairo
CAI
647
Cairo
CAI
Riyadh
RUH
648
Riyadh
RUH
Cairo
CAI
740
Amman
AMM
Cairo
CAI
719
Cairo
CAI
Amman
AMM
985
Cairo
CAI
New York
JFK
855
Cairo
CAI
Khartoum
KRT
986
New York
JFK
Cairo
CAI
856
Khartoum
KRT
Cairo
CAI
409
Aswan
ASW
Abu Simbel
ABS
729
Cairo
CAI
Moscow
DME
730
Moscow
DME
Cairo
CAI
967
Sharjah
SHJ
Cairo
CAI
915
Abu Dhabi
AUH
Cairo
CAI
407
Cairo
CAI
Aswan
ASW
966
Cairo
CAI
Sharjah
SHJ
20
Cairo
CAI
Sharm el-Sheikh
SSH
882
Accra
ACC
Cairo
CAI
881
Cairo
CAI
Accra
ACC
21
Sharm el-Sheikh
SSH
Cairo
CAI
620
Cairo
CAI
Kuwait City
KWI
797
Cairo
CAI
Vienna
VIE
798
Vienna
VIE
Cairo
CAI
684
Dammam
DMM
Cairo
CAI
181
Alexandria
HBE
Cairo
CAI
960
Bangkok
BKK
Hong Kong
HKG
961
Hong Kong
HKG
Bangkok
BKK
960
Cairo
CAI
Bangkok
BKK
882
Abidjan
ABJ
Accra
ACC
881
Accra
ACC
Abidjan
ABJ
921
Manama
BAH
Cairo
CAI
920
Cairo
CAI
Manama
BAH
356
Luxor
LXR
Cairo
CAI
683
Cairo
CAI
Dammam
DMM
631
Abha
AHB
Cairo
CAI
630
Cairo
CAI
Abha
AHB
180
Cairo
CAI
Alexandria
HBE
735
Cairo
CAI
Istanbul
IST
914
Cairo
CAI
Abu Dhabi
AUH
862
Casablanca
CMN
Cairo
CAI
621
Kuwait City
KWI
Cairo
CAI
861
Cairo
CAI
Casablanca
CMN
995
Cairo
CAI
Toronto
YYZ
982
Washington
IAD
Cairo
CAI
996
Toronto
YYZ
Cairo
CAI
705
Cairo
CAI
Milan
MXP
706
Milan
MXP
Cairo
CAI
791
Cairo
CAI
Rome
FCO
981
Cairo
CAI
Washington
IAD
792
Rome
FCO
Cairo
CAI
931
Muscat
MCT
Cairo
CAI
930
Cairo
CAI
Muscat
MCT
964
Cairo
CAI
Tokyo
NRT
736
Istanbul
IST
Cairo
CAI
668
Jeddah
JED
Sharm el-Sheikh
SSH
839
Cairo
CAI
Johannesburg
JNB
834
Asmara
ASM
Cairo
CAI
731
Cairo
CAI
Berlin
SXF
655
Alexandria
HBE
Jeddah
JED
656
Jeddah
JED
Alexandria
HBE
732
Berlin
SXF
Cairo
CAI
633
Cairo
CAI
Gassim
ELQ
634
Gassim
ELQ
Cairo
CAI
679
Alexandria
HBE
Medina
MED
680
Medina
MED
Alexandria
HBE
431
Cairo
CAI
Marsa Alam
RMF
450
Sohag
HMB
Cairo
CAI
686
Dammam
DMM
Alexandria
HBE
685
Alexandria
HBE
Dammam
DMM
840
Johannesburg
JNB
Cairo
CAI
714
Beirut
BEY
Cairo
CAI
713
Cairo
CAI
Beirut
BEY
887
Cairo
CAI
Douala
DLA
887
Douala
DLA
N'Djamena
NDJ
653
Alexandria
HBE
Riyadh
RUH
887
N'Djamena
NDJ
Cairo
CAI
654
Riyadh
RUH
Alexandria
HBE
449
Cairo
CAI
Sohag
HMB
432
Marsa Alam
RMF
Cairo
CAI
638
Baghdad
BGW
Cairo
CAI
637
Cairo
CAI
Baghdad
BGW
768
Barcelona
BCN
Cairo
CAI
767
Cairo
CAI
Barcelona
BCN
846
Algiers
ALG
Cairo
CAI
448
Assiut
ATZ
Cairo
CAI
845
Cairo
CAI
Algiers
ALG
635
Cairo
CAI
Erbil
EBL
741
Cairo
CAI
Larnaca
LCA
636
Erbil
EBL
Cairo
CAI
742
Larnaca
LCA
Cairo
CAI
780
London
LHR
Cairo
CAI
961
Bangkok
BKK
Cairo
CAI
785
Cairo
CAI
Frankfurt am Main
FRA
786
Frankfurt am Main
FRA
Cairo
CAI
875
Cairo
CAI
Lagos
LOS
876
Lagos
LOS
Cairo
CAI
748
Athens
ATH
Cairo
CAI
969
Mumbai
BOM
Cairo
CAI
747
Cairo
CAI
Athens
ATH
726
Brussels
BRU
Cairo
CAI
447
Cairo
CAI
Assiut
ATZ
725
Cairo
CAI
Brussels
BRU
618
Alexandria
HBE
Kuwait City
KWI
308
Hurghada
HRG
Sharm el-Sheikh
SSH
78
Luxor
LXR
Sharm el-Sheikh
SSH
307
Sharm el-Sheikh
SSH
Hurghada
HRG
76
Sharm el-Sheikh
SSH
Luxor
LXR
Top airports served by Egypt Air
- Cairo Airport (CAI)
- Jeddah King Abdulaziz Intl Airport (JED)
- Aswan Airport (ASW)
- Medina Mohammad Abdulaziz Airport (MED)
- Sharm el-Sheikh Ophira Airport (SSH)
- Hurghada Airport (HRG)
- Luxor Airport (LXR)
- Alexandria Borg El Arab Airport (HBE)
- Kuwait City Airport (KWI)
- Riyadh King Khaled Intl Airport (RUH)
- Dubai Intl Airport (DXB)
- Amman Queen Alia Intl Airport (AMM)
- Dammam King Fahad Intl Airport (DMM)
- Beirut Airport (BEY)
- Abu Simbel Airport (ABS)
Egypt Air contact information
- MS IATA code
- +1 718 751 4850 Call
- egyptair.com Visit
Overview of Egypt Air
Commencing services in 1933, EgyptAir is the oldest airline in the Middle East. It operates out of a hub in Cairo, with flights reaching Europe, Asia, Africa, South America and North America. It is recognized as the national flag carrier of Egypt and is wholly owned by the government. Routes are available to more than 45 countries with some of the most frequented including Saudi Arabia, Nigeria and the United Arab Emirates.
EgyptAir is a member of Star Alliance, offering a wide-reaching network of connected services through partnerships with United Airlines, Turkish Airlines, Air Canada and Air China, among others. It also holds codeshare agreements with additional carriers, such as Etihad Airways and Gulf Air, to increase the amounts of flights offered within the Middle East. A number of subsidiaries are aligned with the airline, including Air Cairo, Air Sinai and EgyptAir Express.
The fleet is made up of Boeing and Airbus planes, with a preference for narrow-body, short-distance jets. Models like the Boeing 737-800 and Airbus A320 are commonly flown. A falcon head features on the tail of the aircraft, which is a tribute to Egyptian mythology figure Horus. Many planes in the fleet have special decorations celebrating things such as the Egyptian National Football Team, Africa Cup of Nations tournament and 85 years of EgyptAir service.
Customers can choose between Economy and Business Class. In the Business section passengers are provided with an amenity kit that has socks, eyeshades and headphones. During evening flights, the lights are dimmed and a star pattern is projected onto the roof of the cabin.
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