Traveller reviews
Overall rating
7.4
Good
Based on 1,879 reviews
Boarding
7.7
Comfort
7.5
Crew
7.9
Entertainment
6.8
Food
7.3
Egypt Air information
| IATA code | MS |
|---|---|
| Routes | 189 |
| Top route | Luxor to Cairo |
| Airports served | 74 |
| Top airport | Cairo |
Egypt Air traveller reviews
Pros
"Comfortable flight, good food."
(in 5 reviews)
"Good on flight entertainment"
(in 94 reviews)
"Nice experience with EgyptAir."
(in 17 reviews)
Cons
"Everything very poor business class"
(in 5 reviews)
"Flight delayed for over two hours"
(in 49 reviews)
"Lack of attention of flight attendants."
(in 55 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
need a refund
flight attendants
food was good
comfortable flight
great flight
flight was on time
flight crew
flight was delayed
great service
flight crew was very courteous
good experience
-
10.0
Pros: The captain
Cons: Food
review from
-
10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
-
6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
-
6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
-
8.0
Pros: Timely arrival
review from
-
4.8
Pros: Nothing
Cons: Seat comfort
review from
-
9.0
Pros: Everything
Cons: Nothing
review from
-
9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
-
7.3
Pros: Crew was courteous
Cons: Better movies
review from
-
7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
-
7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
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8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
-
5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
-
7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
-
7.3
Pros: Yes
Cons: Luggage is ok
review from
-
8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
-
8.3
Pros: New planes
Cons: Timing
review from
-
10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
-
9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
-
8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
-
10.0
Pros: Staff
Cons: Almost ok
review from
-
6.3
Pros: Nothing
Cons: Boarding not good
review from
-
7.0
Pros: Nothing
Cons: Boarding it was not good
review from
-
6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
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4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
-
5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
-
4.6
Cons: Food was not it should be for business class
review from
-
10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
-
5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
-
8.0
Cons: Excellent customer service.
review from
-
4.0
Pros: The crew.
Cons: Terrible business class.
review from
-
4.0
Pros: Crew was good.
Cons: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
review from
-
2.0
Pros: Nothing
Cons: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
review from
-
2.0
Cons: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
review from
-
10.0
Pros: Friendly and professional staff.
Cons: Better food options, being a vegetarian, nothing was available
review from
-
10.0
Pros: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Cons: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
review from
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8.3
Pros: The business class was nice and comfortable with a decent price
Cons: Flight attendant could smile more.
review from
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9.0
Pros: The airplane was specious and comfortable and the crew are extremely nice people
Cons: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
review from
-
6.4
Pros: The crew was friendly
Cons: The comfort, the plan was old and seat were not comfortable
review from
-
8.6
Pros: Seat very comfortable and service was excellent
Cons: The quality of the sound and image of the movie was not good
review from
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6.0
Pros: Timing and Food
Cons: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
review from
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8.6
Pros: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
review from
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9.3
Pros: Egypt air is a wonderful company
review from
-
10.0
Pros: Timing
Cons: Seats
review from
-
6.3
Pros: Good crew. New plane.
Cons: Leg space was tiny. Uncomfortable seat.
review from
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3.6
Cons: 75’ delay with no info One toilet out of order No safety checks by crew
review from
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10.0
Pros: New 787 is amazing plane ✈️
Cons: Nothing
review from
-
2.0
Pros: I didn’t like anything. Very unfriendly flight attendants. Late departure
review from
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9.0
Pros: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
review from
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8.0
Pros: Professional service and on time arrival
Cons: Cleanliness of seats, they are a bit dated
review from
-
9.3
Pros: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Cons: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
review from
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9.0
Pros: Amazing crew
Cons: The plane was small, and boring
review from
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10.0
Cons: Very nice trip
review from
-
9.0
Pros: Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good.
Cons: Not charger ports, or entertainment of any kind.
review from
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8.0
Pros: every thing
review from
-
10.0
Pros: The plane dream liner
review from
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3.6
Pros: The flight was on time, the crew was fine
Cons: The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement.
review from
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10.0
Pros: Stuff was professional
review from
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5.6
Pros: The crew were very friendly
Cons: The airplane was too old and uncomfortable
review from
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8.8
Pros: The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!
Cons: Flight was delayed nearly an hour with no announcements as to what was happening or why!
review from
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10.0
Pros: The captain
Cons: Food
review from
-
10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
-
9.0
Pros: Everything
Cons: Nothing
review from
-
9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
-
10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
-
9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
-
10.0
Pros: Staff
Cons: Almost ok
review from
-
10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
-
10.0
Pros: Friendly and professional staff.
Cons: Better food options, being a vegetarian, nothing was available
review from
-
10.0
Pros: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Cons: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
review from
-
9.0
Pros: The airplane was specious and comfortable and the crew are extremely nice people
Cons: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
review from
-
8.6
Pros: Seat very comfortable and service was excellent
Cons: The quality of the sound and image of the movie was not good
review from
-
8.6
Pros: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
review from
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9.3
Pros: Egypt air is a wonderful company
review from
-
10.0
Pros: Timing
Cons: Seats
review from
-
10.0
Pros: New 787 is amazing plane ✈️
Cons: Nothing
review from
-
9.0
Pros: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
review from
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9.3
Pros: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Cons: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
review from
-
9.0
Pros: Amazing crew
Cons: The plane was small, and boring
review from
-
10.0
Cons: Very nice trip
review from
-
9.0
Pros: Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good.
Cons: Not charger ports, or entertainment of any kind.
review from
-
10.0
Pros: The plane dream liner
review from
-
10.0
Pros: Stuff was professional
review from
-
8.8
Pros: The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!
Cons: Flight was delayed nearly an hour with no announcements as to what was happening or why!
review from
-
6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
-
8.0
Pros: Timely arrival
review from
-
7.3
Pros: Crew was courteous
Cons: Better movies
review from
-
7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
-
7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
-
8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
-
7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
-
7.3
Pros: Yes
Cons: Luggage is ok
review from
-
8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
-
8.3
Pros: New planes
Cons: Timing
review from
-
8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
-
7.0
Pros: Nothing
Cons: Boarding it was not good
review from
-
8.0
Cons: Excellent customer service.
review from
-
8.3
Pros: The business class was nice and comfortable with a decent price
Cons: Flight attendant could smile more.
review from
-
8.0
Pros: Professional service and on time arrival
Cons: Cleanliness of seats, they are a bit dated
review from
-
8.0
Pros: every thing
review from
-
6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
-
4.8
Pros: Nothing
Cons: Seat comfort
review from
-
5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
-
6.3
Pros: Nothing
Cons: Boarding not good
review from
-
6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
-
4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
-
5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
-
4.6
Cons: Food was not it should be for business class
review from
-
5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
-
4.0
Pros: The crew.
Cons: Terrible business class.
review from
-
4.0
Pros: Crew was good.
Cons: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
review from
-
2.0
Pros: Nothing
Cons: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
review from
-
2.0
Cons: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
review from
-
6.4
Pros: The crew was friendly
Cons: The comfort, the plan was old and seat were not comfortable
review from
-
6.0
Pros: Timing and Food
Cons: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
review from
-
6.3
Pros: Good crew. New plane.
Cons: Leg space was tiny. Uncomfortable seat.
review from
-
3.6
Cons: 75’ delay with no info One toilet out of order No safety checks by crew
review from
-
2.0
Pros: I didn’t like anything. Very unfriendly flight attendants. Late departure
review from
-
3.6
Pros: The flight was on time, the crew was fine
Cons: The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement.
review from
-
5.6
Pros: The crew were very friendly
Cons: The airplane was too old and uncomfortable
review from
Flight status
Egypt Air route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
862
Casablanca
CMN
Cairo
CAI
91
Aswan
ASW
Cairo
CAI
915
Abu Dhabi
AUH
Cairo
CAI
90
Cairo
CAI
Aswan
ASW
914
Cairo
CAI
Abu Dhabi
AUH
799
Cairo
CAI
Paris
CDG
861
Cairo
CAI
Casablanca
CMN
912
Cairo
CAI
Dubai
DXB
791
Cairo
CAI
Rome
FCO
42
Cairo
CAI
Hurghada
HRG
735
Cairo
CAI
Istanbul
IST
665
Cairo
CAI
Jeddah
JED
853
Cairo
CAI
Khartoum
KRT
777
Cairo
CAI
London
LHR
800
Paris
CDG
Cairo
CAI
913
Dubai
DXB
Cairo
CAI
792
Rome
FCO
Cairo
CAI
674
Jeddah
JED
Cairo
CAI
854
Khartoum
KRT
Cairo
CAI
780
London
LHR
Cairo
CAI
43
Hurghada
HRG
Cairo
CAI
985
Cairo
CAI
New York
JFK
986
New York
JFK
Cairo
CAI
879
Cairo
CAI
Kano
KAN
880
Kano
KAN
Cairo
CAI
752
Budapest
BUD
Cairo
CAI
751
Cairo
CAI
Budapest
BUD
771
Cairo
CAI
Geneva
GVA
839
Cairo
CAI
Johannesburg
JNB
772
Geneva
GVA
Cairo
CAI
850
Nairobi
NBO
Cairo
CAI
840
Johannesburg
JNB
Cairo
CAI
731
Cairo
CAI
Berlin
SXF
732
Berlin
SXF
Cairo
CAI
708
Amman
AMM
Cairo
CAI
707
Cairo
CAI
Amman
AMM
882
Accra
ACC
Cairo
CAI
881
Cairo
CAI
Accra
ACC
961
Bangkok
BKK
Cairo
CAI
960
Bangkok
BKK
Hong Kong
HKG
961
Hong Kong
HKG
Bangkok
BKK
956
Beijing
PEK
Cairo
CAI
960
Cairo
CAI
Bangkok
BKK
458
Sharm el-Sheikh
SSH
Cairo
CAI
955
Cairo
CAI
Beijing
PEK
305
Cairo
CAI
Sharm el-Sheikh
SSH
360
Luxor
LXR
Cairo
CAI
982
Washington
IAD
Cairo
CAI
981
Cairo
CAI
Washington
IAD
181
Alexandria
HBE
Cairo
CAI
759
Cairo
CAI
Copenhagen
CPH
760
Copenhagen
CPH
Cairo
CAI
359
Cairo
CAI
Luxor
LXR
449
Cairo
CAI
Sohag
HMB
450
Sohag
HMB
Cairo
CAI
882
Abidjan
ABJ
Accra
ACC
881
Accra
ACC
Abidjan
ABJ
412
Abu Simbel
ABS
Aswan
ASW
411
Aswan
ASW
Abu Simbel
ABS
967
Sharjah
SHJ
Cairo
CAI
958
Cairo
CAI
Guangzhou
CAN
966
Cairo
CAI
Sharjah
SHJ
959
Guangzhou
CAN
Cairo
CAI
676
Medina
MED
Cairo
CAI
675
Cairo
CAI
Medina
MED
736
Istanbul
IST
Cairo
CAI
635
Cairo
CAI
Erbil
EBL
636
Erbil
EBL
Cairo
CAI
684
Dammam
DMM
Cairo
CAI
878
Abuja
ABV
Cairo
CAI
877
Cairo
CAI
Abuja
ABV
683
Cairo
CAI
Dammam
DMM
714
Beirut
BEY
Cairo
CAI
713
Cairo
CAI
Beirut
BEY
679
Alexandria
HBE
Medina
MED
680
Medina
MED
Alexandria
HBE
838
Entebbe
EBB
Cairo
CAI
762
London
LHR
Luxor
LXR
761
Luxor
LXR
London
LHR
849
Cairo
CAI
Nairobi
NBO
655
Alexandria
HBE
Jeddah
JED
656
Jeddah
JED
Alexandria
HBE
969
Mumbai
BOM
Cairo
CAI
968
Cairo
CAI
Mumbai
BOM
729
Cairo
CAI
Moscow
DME
730
Moscow
DME
Cairo
CAI
647
Cairo
CAI
Riyadh
RUH
648
Riyadh
RUH
Cairo
CAI
846
Algiers
ALG
Cairo
CAI
845
Cairo
CAI
Algiers
ALG
859
Cairo
CAI
Juba
JUB
860
Juba
JUB
Cairo
CAI
180
Cairo
CAI
Alexandria
HBE
768
Barcelona
BCN
Cairo
CAI
767
Cairo
CAI
Barcelona
BCN
841
Dar Es Salaam
DAR
Nairobi
NBO
841
Cairo
CAI
Dar Es Salaam
DAR
653
Alexandria
HBE
Riyadh
RUH
654
Riyadh
RUH
Alexandria
HBE
686
Dammam
DMM
Alexandria
HBE
685
Alexandria
HBE
Dammam
DMM
613
Kuwait City
KWI
Cairo
CAI
612
Cairo
CAI
Kuwait City
KWI
753
Cairo
CAI
Madrid
MAD
754
Madrid
MAD
Cairo
CAI
726
Brussels
BRU
Cairo
CAI
725
Cairo
CAI
Brussels
BRU
797
Cairo
CAI
Vienna
VIE
798
Vienna
VIE
Cairo
CAI
843
Cairo
CAI
Tunis
TUN
844
Tunis
TUN
Cairo
CAI
885
Cairo
CAI
N'Djamena
NDJ
995
Cairo
CAI
Toronto
YYZ
886
Douala
DLA
N'Djamena
NDJ
886
N'Djamena
NDJ
Cairo
CAI
885
N'Djamena
NDJ
Douala
DLA
996
Toronto
YYZ
Cairo
CAI
741
Cairo
CAI
Larnaca
LCA
742
Larnaca
LCA
Cairo
CAI
851
Cairo
CAI
Addis Ababa
ADD
785
Cairo
CAI
Frankfurt am Main
FRA
786
Frankfurt am Main
FRA
Cairo
CAI
758
Amsterdam
AMS
Cairo
CAI
757
Cairo
CAI
Amsterdam
AMS
787
Cairo
CAI
Munich
MUC
788
Munich
MUC
Cairo
CAI
748
Athens
ATH
Cairo
CAI
921
Manama
BAH
Cairo
CAI
833
Cairo
CAI
Asmara
ASM
920
Cairo
CAI
Manama
BAH
747
Cairo
CAI
Athens
ATH
705
Cairo
CAI
Milan
MXP
706
Milan
MXP
Cairo
CAI
633
Cairo
CAI
Gassim
ELQ
634
Gassim
ELQ
Cairo
CAI
852
Addis Ababa
ADD
Cairo
CAI
834
Asmara
ASM
Cairo
CAI
638
Baghdad
BGW
Cairo
CAI
637
Cairo
CAI
Baghdad
BGW
431
Cairo
CAI
Marsa Alam
RMF
432
Marsa Alam
RMF
Cairo
CAI
445
Cairo
CAI
Assiut
ATZ
931
Muscat
MCT
Cairo
CAI
930
Cairo
CAI
Muscat
MCT
446
Assiut
ATZ
Cairo
CAI
875
Cairo
CAI
Lagos
LOS
876
Lagos
LOS
Cairo
CAI
Top airports served by Egypt Air
- Cairo Airport (CAI)
- Jeddah King Abdulaziz Intl Airport (JED)
- Aswan Airport (ASW)
- Medina Mohammad Abdulaziz Airport (MED)
- Sharm el-Sheikh Ophira Airport (SSH)
- Luxor Airport (LXR)
- Hurghada Airport (HRG)
- Alexandria Borg El Arab Airport (HBE)
- Riyadh King Khaled Intl Airport (RUH)
- Kuwait City Airport (KWI)
- Amman Queen Alia Intl Airport (AMM)
- Dubai Intl Airport (DXB)
- Dammam King Fahad Intl Airport (DMM)
- Beirut Airport (BEY)
- Abu Simbel Airport (ABS)
Egypt Air contact information
- MS IATA code
- +1 718 751 4850 Call
- egyptair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
