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"Please add hot drink options - tea, coffee"

Pros: "Comfortable seats and service"

Cons: "Everything"

Cons: "Food could have been bit better."

Pros: "Yes"

Pros: "Vistara ground staff is not very helpful"
Cons: "Vistara ground staff is not very helpful in resolving the problem of my baggage in three days"

Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"

Pros: "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
Cons: "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."

Pros: "Nothing at all."
Cons: "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."

Pros: "The crew was amazing, polite and efficient"

Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"

Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."

Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"

Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."

Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"

Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"

Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"

Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."

Pros: "Not at all"
Cons: "Everything"

Pros: "Very good crew"

Pros: "All was okay and easy."
Cons: "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."

Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."

Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"

Pros: "Super professional and kind crew. Food was good. Overall, a fantastic flight."

Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."

Pros: "Nothing"
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."

Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"

Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."

Pros: "The air hostesses were very warm and friendly."

Pros: "Service was good"
Cons: "Flight was delay that was not good"

Pros: "everything went smoothly.. good service, good food"

Pros: "Was a very good experience. Staff was friendly and organized. Food was good."

Pros: "Free upgrade to first class for no apparent reason"

Pros: "The best airline in India... by far!"

Pros: "Cleanliness timing"
Cons: "Baggage cost for extra luggages."

Pros: "They had a check in/ luggage drop before the AirTran"
Cons: "Nothing"

Pros: "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."

Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"

Pros: "Boarding and crew were great."
Cons: "Food can be improved."

Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"

Cons: "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."

Pros: "Staff on board are excellent! WAY better service than US carriers."
Cons: "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."

Cons: "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."

Pros: "It wasn't efficient. Slow to check in"
Cons: "Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well"

Pros: "Less leg room than Jet"
Cons: "At least the emergency row should have more space"

Pros: "The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers."

Pros: "The best airlines"

Pros: "Leg space is good. Food is good. Cabin crew is top notch."
Cons: "Flight was delayed by 20 mins"

Cons: "It was good value for option With in flight catering"

Pros: "Everything was fine!"

Pros: "Aircraft are nice and clean with good legroom."
Cons: "Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra."

Pros: "Not a heavy traffic route. Aircraft used are nice and new A320’s with spacious leg room."
Cons: "Checkin crew didn’t specify baggage weight will be reverified at Sharjah airport. Almost had to pay extra despite of buying extra baggage."

Cons: "Direct flight"

Pros: "Everything was good"
Cons: "Everything is good"

Pros: "Crew was amazing, decent leg room"
Cons: "Smelled like Indian body odor"

Pros: "Crew was great"
Cons: "It smelled like Indian body odor on the plane"

Cons: "The staff have to respect people and they have to solve the problems which comes to passenger."

Cons: "I paid more than the price of the ticket for my luggage"

Pros: "Delay"
Cons: "Don't delat"

Pros: "Good quality meals online and also on board. Prompt departure and arrival. Professional staff."
Cons: "Some entertainment is needed on longer flights. This is the only downside."

Pros: "Very good pilots and impressive flight management."
Cons: "Delayed departure time and unreasonable price for snacks on the plane."

Pros: "Crew, cleanliness, timing"
Cons: "No entertainment"

Pros: "Maintained time even though late"
Cons: "The flight was a bit delayed"

Pros: "On time"
Cons: "Nothing to complain"

Pros: "Good crew"
Cons: "Boaring and security in Indian airports"

Pros: "The price, the space between seat rows"
Cons: "No more of food menu,"

Pros: "The crew proficiency"
Cons: "Boarding time in the transit airport and the handbag limit in the first airport"

Cons: "provide at least drinking water in flight"

Cons: "they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?"

Pros: "There is not a single thing about this flight and airline worth appreciating"
Cons: "Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply"

Pros: "I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!"
Cons: "I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!"

Pros: "All the best"

Pros: "The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again."
Cons: "no entertainment, no food (without paying high prices for). I will not use this airline again"

Cons: "Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it."

Pros: "Food is good and cheap Beverages are cheap Friendly staff On time"
Cons: "Sharjah airport is very dirty"

Pros: "Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad"

Pros: "boarding was fast"
Cons: "seat comfort"

Pros: "Was a cheap flight"
Cons: "The Seats doesn't recline"

Cons: "Late"

Pros: "On time Service. Courteous Crew. No Alcohol policy"
Cons: "Meal was burnt. They should look into the meal heating process :)"

Pros: "Everything was fine!"

Pros: "Aircraft are nice and clean with good legroom."
Cons: "Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra."

Pros: "Not a heavy traffic route. Aircraft used are nice and new A320’s with spacious leg room."
Cons: "Checkin crew didn’t specify baggage weight will be reverified at Sharjah airport. Almost had to pay extra despite of buying extra baggage."

Cons: "Direct flight"

Pros: "Everything was good"
Cons: "Everything is good"

Pros: "Crew was amazing, decent leg room"
Cons: "Smelled like Indian body odor"

Pros: "Crew was great"
Cons: "It smelled like Indian body odor on the plane"

Cons: "The staff have to respect people and they have to solve the problems which comes to passenger."

Cons: "I paid more than the price of the ticket for my luggage"

Pros: "Delay"
Cons: "Don't delat"

Pros: "Good quality meals online and also on board. Prompt departure and arrival. Professional staff."
Cons: "Some entertainment is needed on longer flights. This is the only downside."

Pros: "Very good pilots and impressive flight management."
Cons: "Delayed departure time and unreasonable price for snacks on the plane."

Pros: "Crew, cleanliness, timing"
Cons: "No entertainment"

Pros: "Maintained time even though late"
Cons: "The flight was a bit delayed"

Pros: "On time"
Cons: "Nothing to complain"

Pros: "Good crew"
Cons: "Boaring and security in Indian airports"

Pros: "The price, the space between seat rows"
Cons: "No more of food menu,"

Pros: "The crew proficiency"
Cons: "Boarding time in the transit airport and the handbag limit in the first airport"

Cons: "provide at least drinking water in flight"

Pros: "Ok"
Cons: "Ok"

Cons: "They rejected my Covid test, even though I was negative, what a sham"

Pros: "Flight timings were perfect , crew was friendly"
Cons: "Boarding was slow and not easy"

Pros: "Clean airpot"
Cons: "Difficult to board at Multan"

Pros: "on time"
Cons: "limited seat space"

Pros: "New Isb Airport"
Cons: "PIA Plane and staff hospitality Food was old Seats were torn and no comfort No multimedia No Internet No AC was on whilst plane was still on runway"

Pros: "The food entertainment professionalism extre ordinary crew members"

Pros: "The only airline has direct flight to Kuala Lumpur and Dhaka"
Cons: "Very old air plain, not clean very dirty , no entertainment whatsoever , extremely low class service."

Pros: "Short flgiht"
Cons: "Old Plane and running late -poor facilities at airports"

Pros: "For a domestic flight from Karachi to Lahore, they use a 9-seater row. Good from check in to arrival, baggage out within 5 minutes."
Cons: "No online checkin. BEWARE: flight from a mid-sized domestic city (750k population) had its flight cancelled - I got no notice (Kayak sent me an alert), no offer to rebook, and they couldn’t even handle a refund. Crazy"

Pros: "Service"
Cons: "NA"

Cons: "PIA needs to have a lounge after security at Karachi airport and different boarding times so business class passengers are not waiting in the queue to board and get to seats. Crew was downright rude at times. I was travelling with a 2 year old who was not badly behaved and yet instead of helping or asking if I needed anything, the crew behaved as if they were doing me a great favour when asked for something."

Pros: "Crew service was good enough."
Cons: "Boarding service was just rubbish."

Cons: "Food wasn't as expected"

Pros: "Nothing."
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Cons: "There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9"

Cons: "Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again"

Pros: "less crowd"

Pros: "Crew was courteous and food was good. Plane was clean."
Cons: "The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!"

Cons: "Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus"

Pros: "I like the comfartability of flight"
Cons: "everythimg was good"

Pros: "Ok"
Cons: "Ok"

Cons: "They rejected my Covid test, even though I was negative, what a sham"

Pros: "Flight timings were perfect , crew was friendly"
Cons: "Boarding was slow and not easy"

Pros: "Clean airpot"
Cons: "Difficult to board at Multan"

Pros: "on time"
Cons: "limited seat space"

Pros: "New Isb Airport"
Cons: "PIA Plane and staff hospitality Food was old Seats were torn and no comfort No multimedia No Internet No AC was on whilst plane was still on runway"

Pros: "The food entertainment professionalism extre ordinary crew members"

Pros: "The only airline has direct flight to Kuala Lumpur and Dhaka"
Cons: "Very old air plain, not clean very dirty , no entertainment whatsoever , extremely low class service."

Pros: "Short flgiht"
Cons: "Old Plane and running late -poor facilities at airports"

Pros: "For a domestic flight from Karachi to Lahore, they use a 9-seater row. Good from check in to arrival, baggage out within 5 minutes."
Cons: "No online checkin. BEWARE: flight from a mid-sized domestic city (750k population) had its flight cancelled - I got no notice (Kayak sent me an alert), no offer to rebook, and they couldn’t even handle a refund. Crazy"

Pros: "Service"
Cons: "NA"

Cons: "PIA needs to have a lounge after security at Karachi airport and different boarding times so business class passengers are not waiting in the queue to board and get to seats. Crew was downright rude at times. I was travelling with a 2 year old who was not badly behaved and yet instead of helping or asking if I needed anything, the crew behaved as if they were doing me a great favour when asked for something."

Pros: "Crew service was good enough."
Cons: "Boarding service was just rubbish."

Cons: "Food wasn't as expected"

Pros: "Nothing."
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Cons: "There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9"

Cons: "Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again"

Pros: "less crowd"

Pros: "Crew was courteous and food was good. Plane was clean."
Cons: "The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!"

Cons: "Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus"

Pros: "I like the comfartability of flight"
Cons: "everythimg was good"

"The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!"

"They want to charge 250 euros for an extra bag and made my sister miss her flight."

Pros: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."

Pros: "Nothing"
Cons: "The seats more comfortable."

Pros: "Seats were comfortable, crew courteous"
Cons: "Good value for money"

Pros: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."

Cons: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"

Cons: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Cons: "Free food and alcoholic beverages"

Cons: "The set it was so bad"

Pros: "Good price basic amenities but all in all a great deal"
Cons: "Everything was great!"

Pros: "Nothingv"
Cons: "Very bad"

Pros: "Always on time and prices"
Cons: "Nothing"

Pros: "The flight was on time."
Cons: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Pros: "I liked that it's first and last time"
Cons: "Everything"

Pros: "The first leg of my trip was good."
Cons: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Pros: "Flight timing was good"
Cons: "Boarding was a bit complicated"

Pros: "Bording was fast and the plane took off on time."

Cons: "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Pros: "Cheap ticket"
Cons: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."

Pros: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Cons: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."

Cons: "They lost several passengers’ luggage including mine."

Pros: "On schedule"
Cons: "No drinks offered"

Cons: "Late boarding for unknown reason."

Pros: "Nothing"
Cons: "Flight got delayed Grumpy crow Seats not comfortable"

Pros: "Nothing."
Cons: "A lot of peoblems with this airlines. I will not use it again."

Pros: "Was a save travel"
Cons: "Delay 1 hour."

Pros: "We did an error in booking the return date, & found no point of contact to change the date"

Pros: "On time"
Cons: "Public address system loudspeaker on plane was quite loud"

Cons: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"

Pros: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."

Pros: "Flight was on time and luggage arrived. No problems!"

Cons: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Pros: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"

Cons: "Flight took off late, no food or entertainment available"

Cons: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."

Pros: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."

Pros: "It is fine. It gets you from point A to point B."
Cons: "It's almost outrageous that they don't give you water."

Cons: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Plane is ok, clean, good condition"
Cons: "Almost no service. Cheak in took 2 hours!"

Pros: "anything"
Cons: "everything"

Cons: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."

Pros: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Cons: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."

Pros: "Crew was attentive"
Cons: "Luggage was not put on plane, it arrived 8 hours later."

Cons: "Air traffic control delays at Istanbal SAW on departure was about 40 mins. Airline blamed it on ATC rather than themselves but weatehr was good, no obvious reason for delays except heavy traffic which surely must occur every day. Airlines should build ATC delays into schedule. Sabiha Gokcen airport shops are masively overpriced which means I will avoid transiting through there."

Cons: "Terrible boarding procedure at Basel. Had to stand in line for about 30 mins waiting to board."

Cons: "We arrived late and had to run over the airport to not missing our next flight. Arrived from Paris and had to take flight Istambul to Antalya."

Cons: "Flight crew rude when I asked if they would accept Euro!! No food, no drinks, Not even water?! What's their deal. Really?! Water is free in a dolmus. I slept most of the way but the flight attendant woke me up twice to sell me drinks!"

Pros: "Cancelled my out bound flight from tel aviv with I notice. Can't contact them etc. horrible situation"
Cons: "Everything"

"Absolutely ignorant Air India personnel at the Air India counters in Cochin Airport."

Cons: "What a smelly plane! Clean it!"

Pros: "Poor crew service"
Cons: "Handling customer boarding process better"

Cons: "Good"

Cons: "Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous."

Pros: "Most things went smoothly. Crew was friendly."
Cons: "Seats were uncomfortable."

Pros: "Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same..."
Cons: "They canceled my flight and kept my money!"

Pros: "I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled."
Cons: "First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel."

Cons: "not satisfactory from any angel!"

Pros: "Nothing!"
Cons: "Everything!"

Cons: "Boarding wasn't comfortable"