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"Please add hot drink options - tea, coffee"

Pros: "Comfortable seats and service"

Cons: "Everything"

Cons: "Food could have been bit better."

Pros: "Yes"

Pros: "Vistara ground staff is not very helpful"
Cons: "Vistara ground staff is not very helpful in resolving the problem of my baggage in three days"

Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"

Pros: "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
Cons: "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."

Pros: "Nothing at all."
Cons: "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."

Pros: "The crew was amazing, polite and efficient"

Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"

Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."

Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"

Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."

Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"

Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"

Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"

Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."

Pros: "Not at all"
Cons: "Everything"

Pros: "Very good crew"

Pros: "All was okay and easy."
Cons: "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."

Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."

Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"

Pros: "Super professional and kind crew. Food was good. Overall, a fantastic flight."

Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."

Pros: "Nothing"
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."

Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"

Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."

Pros: "The air hostesses were very warm and friendly."

Pros: "Service was good"
Cons: "Flight was delay that was not good"

Pros: "everything went smoothly.. good service, good food"

Pros: "Was a very good experience. Staff was friendly and organized. Food was good."

Pros: "Free upgrade to first class for no apparent reason"

Pros: "The best airline in India... by far!"

Pros: "Cleanliness timing"
Cons: "Baggage cost for extra luggages."

Pros: "They had a check in/ luggage drop before the AirTran"
Cons: "Nothing"

Pros: "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."

Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"

Pros: "Boarding and crew were great."
Cons: "Food can be improved."

Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"

Cons: "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."

Pros: "Staff on board are excellent! WAY better service than US carriers."
Cons: "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."

Cons: "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."

Pros: "It wasn't efficient. Slow to check in"
Cons: "Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well"

Pros: "Less leg room than Jet"
Cons: "At least the emergency row should have more space"

Pros: "The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers."

Pros: "The best airlines"

Pros: "Leg space is good. Food is good. Cabin crew is top notch."
Cons: "Flight was delayed by 20 mins"

Cons: "It was good value for option With in flight catering"

"Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process"

"As usual, Egyptair was late in departing, so I was late in arriving in Cairo for the connecting flight. It was a short one hour flight, but being 15 minutes late is not good."

"Thank you so much ☺️"

Pros: "The crew were nice"
Cons: "The only thing the luggage’s takes too much time 🙁☹️"

Cons: "The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor."

Pros: "Timing"
Cons: "Business class"

Cons: "They won’t allow me to fly"

Cons: "Business class are not comfortable"

Pros: "nothing is good"
Cons: "the food and bathrooms"

Cons: "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."

Cons: "How you book for me two tickets and you take the money for same day going and retuning"

Pros: "Nothing"
Cons: "1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies"

Pros: "Seat very comfortable and service was excellent"
Cons: "The quality of the sound and image of the movie was not good"

Pros: "Stuff was professional"

Cons: "OUr departing flight was delayed almost 1 1/2 hours, resulting in a missed connection in Cairo -- this is not uncommon. The connecting flight waited 6 minutes, then left us. Arranging an alternative (through Rome & onward by late evening) was done , but no one was at the transfer desk for an hour."

Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."

Cons: "Your company canceled the tickets from Kenya to cairo"

Pros: "Sericve level on the plane and staff attitude and addition new brand plane 787"
Cons: "Departure on time"

Pros: "Airplane crew were frendly and helpful."
Cons: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."

Pros: "All was average"

Pros: "Good crew"
Cons: "Entertainment Luggage claim Food"

Pros: "The food was really great, and the crew was so helpful"

Pros: "yes"

Cons: "Very old planes. Poor cleanliness"

Cons: "trip was very short however the crew was so nice and cooperative."

Pros: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Cons: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"

Pros: "Service not bad, other then that not good"
Cons: "Straight flight is better then connecting"

Cons: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"

Cons: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"

Pros: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Cons: "Food is average"

Pros: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Cons: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Pros: "Everything"

Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Pros: "I really enjoyed when the plane LANDED at my Destination!"
Cons: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."

Cons: "We received our baggage 2 days later"

Pros: "In flight service"
Cons: "Food is not as good as it looks"

Pros: "Good meals, and plenty of beverages."

Cons: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."

Pros: "Flight was on time and I appreciate that."

Pros: "This flight was on time and I appreciate when Egypt Air flights are on time."

Pros: "This flight was on time and I truly appreciate when EgyptAir flights are on time."

Pros: "Not much."
Cons: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."

Pros: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Cons: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."

Pros: "Sufficient leg room."
Cons: "Crew need more training. Entertainment need to improve."

Cons: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"

Pros: "We arrived safely."
Cons: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."

Pros: "The food was good"
Cons: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."

Pros: "Good service and friendly environment"
Cons: "No comment"

Pros: "Fair was inexpensive."
Cons: "Too many security checks"

Pros: "Best landing ever, if I was sleeping I would not even have woken up during the landing. Well done to your skilled pilots."
Cons: "Entertainment selection was a little low, but the fact that you don't play any ads is great! Other airlines make you watch 30 mins + worth of ads."

Pros: "Business class seat was very comfortable, crew very friendly"

Pros: "You get out to change flight and you go back to the same plane"
Cons: "No English subtitles on TV or movies"

Pros: "The crew on flight was nice"
Cons: "Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way...."

Pros: "Everything was smooth. Crew always smiling and helpful."

Pros: "Nice flight and Comfortable"

Pros: "Good flight and really comfortable. Rate 5 star"
Cons: "Very satisfied on my travel from London to Muscat"

Pros: "Crew good and friendly"
Cons: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"

Cons: "Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage."

Pros: "Nice clean plane"
Cons: "Snacks would have been better than a cheese sandwich"

Pros: "Very good value for money."
Cons: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."

Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"

Cons: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"

Pros: "Nothing as such"
Cons: "Air condition was very low"

Pros: "in flight entertainment"
Cons: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"

Pros: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
Cons: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."

Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"

Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Pros: "On time departure. Nice lounge"

Cons: "the QTY of food not enough. Chiken and fish dise was left too fast."

Cons: "Space of between the seat roll is quite small."

Cons: "Poor service Not adhering to time Very bad air conditioning"

Cons: "Immigration at MCT - too many flights at the same time."

Pros: "Everything"
Cons: "All ok"

Pros: "On time, Comfortable seats Good food"
Cons: "Rather cold in the cabin"

Pros: "Oman Business lounges good in Bkk also"
Cons: "Seats in business were ok but do not offer the position options that most airlines offer in Business."

Pros: "Business lounge & airport in Muscat efficient in operation"
Cons: "Seats in business were ok but do not offer the position options that most airlines offer in Business."

Cons: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."

Pros: "Every thing was as per as mentioned g"
Cons: "So far good experience"

Pros: "Yes"
Cons: "Nil"

Cons: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."

Pros: "Didn't have any issues during the 8-hour flight. It was smooth all the way"
Cons: "There was a slight delay before we took off. Pilot said it was something about documents. there was a crying baby all throughout the flight"

Pros: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
Cons: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."

Pros: "Staff trying to think of what we need before they ask for it. Impressive."
Cons: "All was fine"

Pros: "Was the cheapest flight for the dates on offer and now apparent short cuts"
Cons: "n/a"

Pros: "Hospitality and efficiency."
Cons: "There could be a drinks trolley at the back to help yourself"

Pros: "The price was great. Nothing not to like about my experience."
Cons: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."

Pros: "Everything was awesome!"
Cons: "Nothing"

Cons: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."

Pros: "Nothing"
Cons: "Was bumped off my flight without notice, because my flight was delayed 30 minutes. Arrived at the airport before the gate closed to tell me I was on a flight 7 hours later. Oman air employees were incredibly rude and unwilling to help."

Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"

Pros: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."

Pros: "The staff were very sweet and the food ok as airline food goes but..."
Cons: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."

Pros: "Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others."
Cons: "Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight."

Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"

Pros: "seats were very comfortable and good leg room"
Cons: "food was not the best. entertainment was ok"

Pros: "The good thing was that my bags arrived quickly to the baggage carousel."
Cons: "The entertainment console did not work on the flight out."

Cons: "Ruyyy"

Cons: "Nothing"

Pros: "It's good"

Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"

Pros: "Seat felt very uncomfortable and as though it was about to break! Very cramped."

Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."

Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."

Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."

Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"

Pros: "Flight delay"
Cons: "Flight delay"

Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Cons: "Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund."

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Cons: "No comments"

Pros: "Very new aircraft . On time"

Pros: "Punctuality, and cleanliness."
Cons: "No comments."

Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"

Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."

Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."

Cons: "Worst crew. Very arrogant"

Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"

Pros: "Amazing crew"
Cons: "Offers"

Pros: "Comfortable"
Cons: "Check in swiftness"

Pros: "Ground reservation and check in crew were amazing."

Pros: "On time, comfortable seats, friendly crew."

Cons: "."

Cons: "Waited close to an hour for collecting baggage at the terminal"

Cons: "Legspace for passengers"

Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."

Cons: "Flight delayed and no info"

Pros: "On time"
Cons: "Courteous and efficient staff."

Pros: "Air hostess service and flight timings"

Cons: "Nothing to remark"

Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."

Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."

Cons: "delay"

Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"

Cons: "Flight was two hours late"

Pros: "People taking care are nice lot"
Cons: "Flight was delayed"

Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."

Pros: "On time"

Pros: "The airline was just fine."
Cons: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"

Pros: "Punctual and no frills flight, I would go again."
Cons: "Limited food option and choice Appreciate that’s it’s low cost airline, but is disappointingly poor on entertainment (inflight)."

Cons: "Good"

Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"

Pros: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
Cons: "Sufficient leg room"

Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."

Pros: "Overall experience"
Cons: "Over expensive food"

Pros: "The staff tried to be helpful, but they were not."
Cons: "I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board."

Cons: "The chicken Junglee sandwich was stale hard and really dry."

Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("

Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."

Pros: "Nothing"
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"

Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."

Pros: "Boarding process"
Cons: "Comfortable chairs."

Pros: "Yes"
Cons: "More leg room"

Cons: "No Delays in flight......one hour delay is too much"

Pros: "Seats were ok. 300 one is too much to buy seat."

Cons: "Delay in boarding and flight"

Pros: "All good"
Cons: "Nothing"

Cons: "The business class was cheap. Didn’t expect such poor quality."

Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"

Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"

Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."

Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."

Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"

Cons: "No water was offered"

Cons: "The flight landed 2 hours later"

Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"

Pros: "Punctuality"
Cons: "Nothing as such"

Pros: "Very customer like"
Cons: "Poor customer service"

Pros: "Nothing"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"

Cons: "- The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost."

Pros: "Clean & fast"
Cons: "Small seats, did not have food I wanted and took a long time to confirm."

Pros: "Stayed on plane whilst people boarded in Hyderabad. No delays"
Cons: "No entertainment"

Pros: "Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff."

Pros: "Trip was smooth."
Cons: "No problems whatsoever."

Pros: "Very comfortable waiting zone like a first class lounge"
Cons: "Very narrow and complicated security check"

Pros: "On time service and often friendly staff, particularly in airport at checkin."
Cons: "I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal."

Pros: "Food was ok and general cleanliness. Fast luggage retrieval"
Cons: "Flight delay"

Cons: "Flight was delayed by 3 hrs"

Pros: "Their aircraft are brand new and ground staffs are cooperative."
Cons: "GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight."

Pros: "The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly"
Cons: "Liars"

Pros: "I cancelled my flight because of delay and waiting for my refubd"
Cons: "Go air has no communication, no sense of responsibility giving different stories."

Pros: "Nothing"
Cons: "Being late. Disorganized boarding."

Pros: "boarding was fast ... seating was nice .. service was good"
Cons: "Flight was delayed by more than an hour... no facilities at the airport"

Cons: "Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!"

Cons: "Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats"

Pros: "The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it."
Cons: "The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable."

Cons: "Non-existent leg space. Narrow seats."

Cons: "poor communication of delay as well as estimation of delay."

Cons: "Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans."

Pros: "Nothing"
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"

Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."

Pros: "Boarding process"
Cons: "Comfortable chairs."

Pros: "Yes"
Cons: "More leg room"

Cons: "No Delays in flight......one hour delay is too much"

Pros: "Seats were ok. 300 one is too much to buy seat."

Cons: "Delay in boarding and flight"

Pros: "All good"
Cons: "Nothing"

Cons: "The business class was cheap. Didn’t expect such poor quality."

Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"