Toronto car hire information
| Pick-up location | Toronto |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, People carrier, Standard, Standard SUV, Supplier choice |
| Hire locations | 169 |
| Airport locations | 42 |
| Popular agencies | Thrifty, SURPRICE CAR RENTAL , Dollar, Avis, National |
Cheap car rentals in Toronto
| Economy | AED 101/day |
| Compact | AED 166/day |
| Intermediate | AED 106/day |
| Standard | AED 112/day |
| Full-size | AED 128/day |
| People carrier | AED 200/day |
| Supplier choice | AED 118/day |
| Compact SUV | AED 143/day |
| Intermediate SUV | AED 146/day |
| Standard SUV | AED 155/day |
Toronto car rental reviews and directory
Enterprise
8.5
Very Good
619 reviewsBest rated
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.5
Value for money
8.2
39 locations in Toronto
Locations in Toronto
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Reviews
10.0 Wonderful
May 2021
Pros:
Staff was very helpful and friendly. Took his time to answer all of my questions.Cons:
The cost was more than I've spent elsewhere.2.0 Poor
May 2021
Pros:
Polite staffCons:
Despite email confirmation the day prior, there was no vehicle available for me. I had a well coordinated plan involving several other people who had also made plans based on mine. Needless to say I was very disappointed.10.0 Wonderful
May 2021
Pros:
After I picked up the vehicle, I had to change my plans. I returned to the rental location an hour / 8kms later and explained why. The associate welcomed me with a smile, spoke with her manager and told me he had waived all charges! Needless to say I was extremely pleased and will be re renting from same location today. Great client service!Cons:
Nada8.0 Very Good
Apr 2021
Pros:
Staff are friendly and helpful.Cons:
To be honest, they could improve their COVID sanitation practises.10.0 Wonderful
Mar 2021
Pros:
Helpful staff, very slow to get car, drop off was fast.Cons:
Faster pick up. It really was very slow.6.0 Okay
Jan 2021
Cons:
Customer ServiceHertz
7.5
Good
545 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
7.5
Value for money
7.3
8 locations in Toronto
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10.0 Wonderful
Nov 2022
10.0 Wonderful
Oct 2022
8.0 Very Good
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
Dollar
7.3
Good
215 reviewsCleanliness
7.5
Comfort
7.7
Pick-up/Drop-off
7.2
Value for money
7.5
7 locations in Toronto
from AED 40/day
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8.0 Very Good
May 2021
Cons:
I rental 4 dawys a week Daly but no point no lower prices10.0 Wonderful
Nov 2020
Pros:
Front desk staff were efficient. The person at the gate before leaving did a thorough check and found a chip in the window that I missed. That attention to detail is amazing and should be the standard for staff.Cons:
Nothing really. The people made the experience great.10.0 Wonderful
Nov 2020
Pros:
The staff at front desk was extremely helpful.Cons:
Not much really. They used to have a printed guide on how to access the parking lot - not sure what happened to it.2.0 Poor
Aug 2020
Pros:
Nothing. I was unable to retrieve the car.Cons:
I made a reservation Dollar pickup at 330 Front Street in Toronto. When I arrived at that location I was told my reservation was to be picked up at 1245 Danforth Ave. I showed them my reservation confirmation that indicated my reservation was for 330 Front st, but the CS rep at Front st told me there was nothing they could do and there was no car available for me. Danforth location was a half hour away and closed. I spoke with Dollar 800 number and it appeared to me their system is incorrect. The CS rep was trying to explain to me there are 2 “330 front street locations; one in Danforth and one 330 front st West (where I was). I had to explain there are not 2 “330 Front Streets” and the store rep had already told me the address for Dantforth was 1245 Danforth Ave. The phone rep realized this was the issue that somehow these 2 locations are linked as 1 in their system is the best I could tell what was happening. The only thing he could do at this point was offer me a pickup at the airport which was an impossibility for me. To summarize; I made a reservation for 330 Front st, showed up on time to pick it up, had 2 points of confirmation indicating my pick-up was at 330 front st and was told by dollar my reservation was for 1245 Danforth Ave in their system. I have no emails indicating anything about Danforth Ave as a pick-up location. Unable to secure a car from Dollar, I was very fortunate to find and book a last minute rental from another company. Overall an extremely frustrating experience as Dollar could not honor the reservation I made and could not provide me with an explanation as to what occurred to cause the error.5.2 Fair
Jul 2020
Pros:
Location is convenientCons:
They did not seem to be well organized, they had only one attendant and I had to wait a while because they had to go and fill up the gas tank of the person who was being helped before me because it only had a quarter tank of gas left. The car also had scratches and did not seem to be in the best working order. They also make you fill up you tank within a 5 km radius before returning the car.2.0 Poor
Feb 2020
Pros:
When I arrived to pickup my rental, the car had been given away to somebody else and they had no vehicles left for me. I had booked a week in advance specifically because it was a holiday weekend so there is no excuse for this. I missed a family gathering because of this problem.Cons:
They could have kept a car available for me as per my rental agreement.Budget
7.3
Good
115 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
6.9
Value for money
7.1
12 locations in Toronto
Locations in Toronto
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8.0 Very Good
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Sep 2022
2.0 Poor
Sep 2022
6.0 Okay
May 2021
Pros:
Staff were friendly. One-way travel and central location (not airport) were great.Cons:
Car wasn't clean (food and spilled drink under seat), body had a number of dents, scratches that weren't documented. I booked an economy car and was given a choice between two fuel-inefficient cars for a long drive. Expensive because of one-way travel.City Car & Truck Rental
8.2
Very Good
34 reviewsCleanliness
8.1
Comfort
8.3
Pick-up/Drop-off
7.9
Value for money
8.0
2 locations in Toronto
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2.0 Poor
Jan 2023
8.0 Very Good
Jan 2023
10.0 Wonderful
Dec 2022
6.0 Okay
Jun 2022
10.0 Wonderful
May 2022
10.0 Wonderful
Apr 2022
Avis
7.6
Good
72 reviewsCleanliness
7.8
Comfort
8.1
Pick-up/Drop-off
7.4
Value for money
7.5
18 locations in Toronto
from AED 56/day
Locations in Toronto
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Reviews
2.0 Poor
May 2021
Pros:
On May 2nd, I filled up the car at 8: 52 am at 537 Keele St west as the car needed to be filled up and I am required to show a receipt that I filled up the car as per the contract agreement. Please see attachment 3 for the receipt and proof of the time of filling up the car. At 9:00 am I returned the car. The same sign was on the door that said that the attendant was away for 15 minutes but unfortunately, I could not wait as I had an urgent appointment and I really need to leave on time. Since there was no one there, I had no choice but to leave the car. There are cameras all over the premise of this AVIS location that can verify I was there on time. I attempted to call the office to let them know I left the car, because I had an urgent very urgent appointment to get to. I finally received a call from AVIS at 9: 13 am, the same salesperson from this AVIS location called me and said that I left the car overnight and that it was damaged. This tells me that he was not there until that specific time or else he would have seen that I just returned the car and I have the receipt of when I filled up the car to prove it. I headed back to the location AVIS 3193 Dundas St W) at 9:19 am to try to figure out what had happened. The attendee insisted I was not there at 9 am. He then proceeded to demand I pay for the scratch on the car. The attendee continued to intimidate me and said that he would call the police, he also said that if I did not sign the documents that he would write down I refused to pay which would cause me even more money. I insisted that he provide me this paper work (which I have) and allow me time to review the paper work before signing anything. It was very hard for me to even ask for time to review the paper work, as he was extremely upset and I was in tears but I knew I had to review anything before signing it, given that he clearly already lied to me as I was clearly there at 9 am having just filled up the car. I have also attached a video of the car showing the front scratch and its significant damage that he said was ok before I even rented the car and also showing the back scratch that he says I caused although it was not there at 9 am when I returned the car.7.6 Good
Jul 2020
Cons:
Given the car model, it was overpriced.5.2 Fair
Nov 2019
Cons:
Drop off at YHM was difficult and there was no signage or information or even a person to direct.4.0 Mediocre
Oct 2019
Pros:
Staff was nice.Cons:
The pick up was very difficult. The office was very hard to find. The Shuttle bus never picked us up. We had to take a $15 taxi from the airport. We could have had much better instructions from kayak.9.6 Wonderful
Sep 2019
Pros:
They allowed me to drop off at another location in the city free of charge. This was a real bonus and super convenient.5.2 Fair
Sep 2019
Pros:
Pick up awful counter staff very unfriendlyCons:
Unless you are in the neighborhood go elsewhereThrifty
7.2
Good
85 reviewsMost popular
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.3
Value for money
7.4
9 locations in Toronto
from AED 32/day
Locations in Toronto
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10.0 Wonderful
May 2021
Pros:
Staff were quick and efficient Easy accessCons:
All was perfect4.0 Mediocre
Mar 2021
Pros:
Front desk guy is awesome. Super friendly guy and the value is impossible to beat.Cons:
The interior of the car was filthy. There were french fries everywhere from whoever had the car last which means that during a pandemic they aren't even cleaning the cars between rentals. I felt unsafe the entire time.10.0 Wonderful
Nov 2019
Pros:
YesCons:
Yes2.0 Poor
Jul 2019
Pros:
Nothing. Very outdated. Dirty car. Smelled.Cons:
Did not get what I reserved!4.4 Mediocre
Jul 2019
Cons:
They overbooked and our car wasn’t available. We had to wait over 2 hours for another car. The car ended up being a downgrade (smaller than we originally requested), but they wouldn’t give us a discount!10.0 Wonderful
May 2019
Pros:
Great friendly staff - always trying their best to provide great service, and they do.Cons:
I wish they had more vehicles. Downtown location has a high demand especially in the summer, wish there's more vehicles. Also would love to see more premium class vehicles.GREEN MOTION
7.7
Good
8 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.0
Value for money
7.7
One location in Toronto
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10.0 Wonderful
Jul 2022
8.0 Very Good
Oct 2021
5.9 Fair
Oct 2021
1.9 Poor
Sep 2021
National
6.8
Okay
10 reviewsCleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
6.8
Value for money
5.6
3 locations in Toronto
from AED 51/day
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10.0 Wonderful
Jul 2019
Pros:
All serviceCons:
Nothing, all excellent10.0 Wonderful
Oct 2018
Pros:
Quick service, friendly staff, great new cars, and affordableCons:
Location was very hard to find. Some information where to go would help a lot4.0 Mediocre
Aug 2016
Pros:
The car only!Cons:
I asked to pick up the car at the airport and the agency claimed that the pick up should be in the city otherwise the price will be increased! In addition the original price was not including insurance which cost me eventually around 500 CAD! So instead Of 780USD I Was charged 1800CAD! Read between the lines and verify everything 10 times before you book your car!2.0 Poor
Aug 2022
10.0 Wonderful
Oct 2021
Payless
6.3
Okay
27 reviewsCleanliness
6.3
Comfort
6.3
Pick-up/Drop-off
5.4
Value for money
6.7
One location in Toronto
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8.4 Very Good
May 2019
Pros:
Helpful staff & brand new vehicle.Cons:
No extra charge for my spouse to drive.5.6 Fair
Jun 2018
Cons:
Not easy to find where Payless is picking up customer to bring us to the car. Car outside not clean at all (due to rain...), inside not good too. Not full tanked but we gave back with the same level without any problem. We had to wait 45 min that Payless employee (he was allown in the office) drived us back direction airport. Jacques2.0 Poor
Jun 2018
Pros:
I reserved a pick up time between 11-12pm through kayak. Payless was not located at the airport, yet the address shows up as the airport. They will drop off cars at the airport, but you have to call them first to let them know you arrive. This created 2 challenges for me: 1 - no reception as I don't have a Canadian phone service provider & 2 - Payless was closed at 10 so when I was finally able to call, no one picked up anyways. Unfortunately, even though I clearly stated my needs on the reservation, Payless could not provide what I needed, I was in a foreign country & needed to get to my hotel asap as it was getting late, sooo I rented a car from a competitor (on Memorial Day weekend) and paid about 4 times more. Thanks Payless.Cons:
See above. Everything.2.8 Poor
Mar 2018
Pros:
InexpensiveCons:
No signs at the airport. No instructions on how to get to the rental counter. Had to call them to find out. Had to wait for half hour to get picked up from the train station and only after making several calls. No apologies from the staff.4.4 Mediocre
Mar 2018
Pros:
the carCons:
There was a sign hung on the wall reading, "A quiet man is a thinking man, and a quiet woman is usually mad." its 2018. are these sexist stereotypes worth advertising INSIDE your business?4.0 Mediocre
Jan 2018
Pros:
Nice car, cheap priceCons:
They’re far away from the airport, wasted an hour till I got to their location, rarely answer their phone, and when the lady answered the phone, she gave me the worst directions ever on where to wait for their shuttle! Will not do business with them anymore!Europcar
4.4
Mediocre
12 reviewsCleanliness
4.6
Comfort
4.4
Pick-up/Drop-off
4.4
Value for money
4.4
4 locations in Toronto
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2.0 Poor
Oct 2018
Pros:
Called numerous times but the company was unavailable to pick up from the airport leaving stranded.2.4 Poor
Oct 2018
Pros:
Nothing at allCons:
Your Discount Car Rental location didn't have any cars, saying they had rented out 30 the day before and none came back. So I sat there with others for an hour being told "15 minutes till we take you to another location with cars" Turns out the other location is a really poor rental company named Advance Car and Truck Rental (Google 2 star rating with reviews of customers being bullied) that just happens to have the cars we need.. I'm pretty sure they have an agreement going on between the two because its too convenient and this other place wouldn't survive without Discount dumping customers on them. To sum it up, they told me to drop the car off whenever I wanted at Discount and they'd get it in the morning. My contract with them says I have it until 7:25am. They called me 4 times during dinner to threaten me to bring it back to their location by 11pm, or they will keep calling and start charging my credit. So not only did I miss Thanksgiving thanks to all of this, but now I'll have to dispute their "Upcharges" with my credit company. And quite frankly, because of how this was all handled, I'm never going to book with your company again, and I'll never recommend anyone I know book with you either. Sorry to say, but these guys were so rude and threatening on the phone and in person(shoving me out of the way when I dropped off the car) that I'm completely turned off of going through your company.2.0 Poor
Jul 2018
Cons:
I arrived and they offered to rent me the car I had booked for $551 for $2900. This company needs to be sued for fraud and misrepresentation. Their customer service was evil and at the same time they had no office in Toronto. They did not rent me a car in the end because I refused to pay 6x the original price.2.0 Poor
Jun 2018
Pros:
Nothing. Worst.Cons:
Landed in Toronto all the way from Edmonton. Went to discount car rental dealership by taxi( they supposed to provide suttle but they don’t) . Found that they canceled reservations without any reason. No notifications nothing( they rent car to different person on higher price). Rent a car for one week. Treat me very bad. No help nothing. Talk rudely (even it’s there fault). Spent 3 hours but no luck and no reason, no response. Need to rent a car from other company as everything was planned for my vacation. Ended with paying $500 instead of $130 for one week car rental plus waste my day for vacation plus all this hassle.2.0 Poor
Jun 2018
Cons:
You canceled my booking. The rental was with Dollar and Europcar as you mentioned. Overall, this cost me over 500 CAD extra.2.0 Poor
Jun 2018
Pros:
NothingCons:
They didn’t have my car. They said they transferred my order a couple of days I had to pick it up and they said the transfer did not get through. So I had no car. I had to call all the car rentals to find myself another vehicle. I will never rent from them!!Discount Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
8 locations in Toronto
from AED 51/day
4 locations in Toronto
Locations in Toronto
1286 Dupont Street
+1 333 122 0878
249 Queens Quay W
+1 416 245 5952
5835 Dixie Road Unit 3
+1 334 170 8243
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4 locations in Toronto
Locations in Toronto
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3 locations in Toronto
Locations in Toronto
1110 Dupont Street
+1 416 724 0724
1310 The Queensway
+1 416 249 1111
1941 Eglinton Ave. E
+1 416 751 2277
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3 locations in Toronto
Locations in Toronto
155 Toryork Drive Unit #17
416-743-5300
5 Elrose Ave
+1 416 743 5300
5429 Dundas Street West Unit # 203
416-234-5400
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No reviews available
3 locations in Toronto
Locations in Toronto
134 Jarvis Street, Toronto
+1 416 864 0696
2345 Yonge St. 2Nd Floor, Toronto
+1 416 489 4076
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No reviews available
3 locations in Toronto
Locations in Toronto
249 Queens Quay West
1-416-245-5952
600 Dixon Road
+1 416 248 2800
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No reviews available
2 locations in Toronto
Locations in Toronto
262 Carlingview Drive
+1 647 341 1234
Unit 9 # 384 yonge street
+1 647 341 1234
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2 locations in Toronto
Locations in Toronto
5775 Atlantic Drive, Unit 8, Mississauga, Ontario , Canada
+1 888 625 1314