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No entreteiment

Pros: Seats.

Cons: No entreteiment. No food. One of the crew was indiferent and rude.

Pros: It was a direct flight from Toronto to Kelowna.

Pros: It was cheap

Cons: Flight attendant was rude. No in flight entertainment. App did not work on my phone. Food was disgusting. Seats were uncomfortable

Pros: The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster.

Cons: The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting.

Pros: Not to have to change plane between Prague and Toronto.

Cons: No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper.

Poor service

Pros: No water in washroom No coffee , Coffee machine do not work Food is for purchase and the whole menu is not available except one item only crew are not friendly No head phones for entertainment I will NOT fly with Air Canada again unless I am forecd to do so