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Cons: Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad.

Pros: The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those.

Pros: on time, comfortable (business class

Pros: Absolutely nothing horrible flight

Cons: We were delayed 1hour and 45 minutes leaving Vancouver. As a result we missed our flight to Tokyo. We were promised by the flight attendant that our flights would be rebooked upon arrival in SAN Francisco and they were not.

Pros: Food and drink service were excellent and big choice of entertainment

Cons: seat row spacing in economy was too tight for a 10+ hour flight

Pros: Friendly staff On time

Cons: Seats (legs)

Pros: They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious.

Cons: The delay to fly was the only issue

Pros: Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better.

Cons: Flight was delayed. Had to get a different flight because we would miss the next flight.

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats

Pros: Seats reclined more than normal (in coach)

Cons: Disappointed there was only a fish dish which was offered as I don't eat fish. The seats reclined more than normal and was exited about how comfortable they were until I was told (not asked) to put it upright because the person behind me was eating.

Pros: The flights were on time and the staff were very helpful with everyone’s needs.

Cons: Very slow service at checkin, was not even available when I arrived at the airport

Pros: Staff very pleasant

Cons: Evening snack was not the greatest breakfast was pretty food

Cons: Still waiting to board after missing this connection had to be booked on another airline

Pros: The flight was perfect! Great food,movies and I even got to sleep !

Cons: All was well!

Pros: Shirt flight but well catered, boarding was efficient and quick.

Cons: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Pros: The flight was perfect! Great food,movies and I even got to sleep !

Cons: All was well!

Cons: Very slow service at checkin, was not even available when I arrived at the airport

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Pros: Great service

Pros: Very friendly and helpful crew.

Pros: Face recognition was amazing

Cons: Too hot on plane

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.

Cons: Taking off is too slow. We were late with our connecting flights.

Cons: Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits.

Pros: New plane and good service

Cons: Delayed 1.5 hours.

Pros: Food and drink service were excellent and big choice of entertainment

Cons: seat row spacing in economy was too tight for a 10+ hour flight

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Pros: The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!

Cons: I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions.