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Pros: "the noodle snack and food was good"
Cons: "more leg room would be nice on a long flight"

Cons: "Better room in leg and width. Hotter food and tastier."

Pros: "Attentive crew. Smooth flight."
Cons: "Entertainment options limited but that’s a very small complaint."

Pros: "Crew was just good. Nothing over the top."
Cons: "Better food."

Pros: "Crew was really good and the seating was quite okay"
Cons: "Seating distance"

Cons: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."

Pros: "The crew is very proactive."
Cons: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."

Pros: "The friendliness of the staff."
Cons: "Seats are not exactly comfortable for a long flight"

Cons: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"

Pros: "The crew was average. Few of them were hospitable and friendly."
Cons: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."

Pros: "Delayed. Late notification of delay. No text notification of delay."

Pros: "Overall service"
Cons: "Nothing specific."

Pros: "On time food"
Cons: "None"

Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."

Pros: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Cons: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."

Pros: "Smooth flight and service."
Cons: "Only one water closet was available and there were no amenities given such as socks or toothbrush as other international flights provide."

Pros: "The new plane"

Pros: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Cons: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."

Cons: "I was pushed to a later flight with another company because the plane was overbooked."

Pros: "Very comfy overall experience"
Cons: "N/A"

Pros: "Liked the bit more leg room, wish I had that plane on my San Francisco leg"

Pros: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Cons: "The security staff and their approach and way of communicating"

Pros: "The Attendants were excellent"
Cons: "I am a big man and found the seats a bit tight"

Cons: "Very long delay leaving Hong Kong"

Pros: "service was excellent"
Cons: "boarding took very long."

Pros: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Cons: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."

Pros: "The service, the plane, friendly staff all throughout"
Cons: "The particular flight we took lands in LAX at 1420 hrs,, height of arrivals. Immigration took us an 2 hours to clear. Perhaps CX can adjust their arrival time by an hour or so to avoid the peak arrival time of many flights."

Pros: "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
Cons: "None"

Cons: "flight was late"

Pros: "None"
Cons: "Late boarding and departures from LA to CGK and from CGK to LA. Seats were uncomfortable for 14 hours flight. Very minimal service provided during flight, minimal isle check by flight attendent throughout the 14 hours flight. I had the rudest flight attendant, she didn't smiles. Asked for drinks but never return. My niece request for cup of noodle, instead she responded if didn't my niece had already one. I asked for beef dinner but she placed on my table a turkey instead stated she ran out after I told her that's not beef. Flight attendant yelled out loud to tell the passenger to seat down instead of approach the passenger."

Cons: "Seats are terrible"

Pros: "Helpful crew"
Cons: "Cramped seating. Very little leg room"

Cons: "It's not pleasant traveling in economy which is true for all airlines now a days."

Cons: "Inform me hours before boarding a flight delay and layover time to connect to second flight extended from 2 to 18 hours. Called customer service for further info and arrangement. Long wait on calls and no definite answer if hotel will be provided. Customer service ny and hk no coordination and bounced me from one party to another. Poor attitude of Cathay at NY JFK Airport counter who showed indifference and claimed too busy to take attention."

Pros: "They have nice blankets"
Cons: "The seats were hard to move."

Cons: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."

Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."

Pros: "Direct and quick flight to bali"
Cons: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."

Cons: "Flight was late by 4hrs No food was supplied they said food is over"

Pros: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Cons: "All was good"

Pros: "Good"

Pros: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Cons: "Food...it could have been better....but you do get feed often."

Pros: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Cons: "Remind passengers when sick, to wear masks or cough into tissue."

Pros: "Cathay Pacific is a great airline - good and plentiful food and drink and the staff is ever so friently"

Cons: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"

Pros: "Boarding and security is very efficient at Changi - other airports should take note."

Pros: "The service was outstanding, the food actually tasted good, and not "good for airline food," just good. The seats were comfortable; lots of entertainment options and boarding was run super efficiently. I'd fly this airline anytime."

Pros: "Food was incredible and the staff were so accommodating! Absolutely loved it!"

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pros: "very nice crew"
Cons: "my baggage was lost"

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "Slow service."
Cons: "Better communication!"

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Cons: "They left my bag off the plane. Ridiculous."

Pros: "KLM staff is great"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "I love the food"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Crew was good"
Cons: "Food"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Good"
Cons: "Nothing"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Good flight, very attentive crew."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Cons: "Didn’t happen."

Cons: "Flight was cancelled."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Good services!"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Pros: "Nothing"

Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Cons: "Delayed!"

Pros: "Lovely staff, good food, great movies."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Pros: "Everything. Staff incredible."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "Price"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Loads of leg room"
Cons: "Loved everything"

Pros: "Same as above"

Pros: "Wonderful"

Pros: "Service was good"
Cons: "Delay"

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "Staff, service"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Stop feeding us bread"

Pros: "Seat had power supply. Also had own screen"
Cons: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Pros: "Crew was very nice. Everything was lovely."
Cons: "It took a very long time to get my credit card processed for extra luggage. Then flight was delayed."

Cons: "It would be best if I wasn't losing my luggage regularly in this route"

Pros: "On time"
Cons: "Send notifications"

Pros: "Punctual"
Cons: "Aircraft"

Cons: "Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible."

Pros: "Nothing"
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"

Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."

Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."

Pros: "The crew were very friendly"
Cons: "The airplane was too old and uncomfortable"

Cons: "Really I have taken this flight several times and they are always perfect"

Pros: "Our flight got delayed for 3 hours and they where ri rude to us"

Pros: "The crew was friendly and very responsive. They were making sure that everyone is comfortable."
Cons: "The cabin was a bit cold at the beginning but was adjusted once I brought it up to the attention of the crew"

Cons: "Nice crew. Company should be rated better...!!!"

Pros: "Very Good service"

Pros: "The food was hot."
Cons: "The flight was delayed by almost 2 hours."

Pros: "Crew wasnice"
Cons: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"

Cons: "Being on time"

Cons: "Late boarding Late take off Late luggage Broken seat"

Pros: "Comfortable economy"
Cons: "No entertainment options; no coffee/tea service"

Cons: "Very old planes. Poor cleanliness"

Pros: "We had front seats which made the journey comfortable"

Cons: "Being on time could’ve been better"

Pros: "On time. Hot food."
Cons: "No water bottles available. Food bland."

Pros: "The seat was comfortable the boarding crew was so helpful"

Cons: "TV screens were blurry and not working."

Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Pros: "Friendly flight attendants, clean, very smooth takeoff and landing"
Cons: "Signs are not very visable at airport"

Pros: "Comfortable flight, good food"
Cons: "Delays in boarding, unorganized, some grumpy staff"

Pros: "Good seats reasonable service and chk in was easy , food is excellent."
Cons: "Very noisy ."

Pros: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Cons: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."

Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."

Pros: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Cons: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"

Pros: "I was really happy and amazed how the service is on EgyptAir and all the stuff they offer"
Cons: "Boarding took a lot of time and was disorganized."

Cons: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."

Pros: "Awesome"
Cons: "Nothing"

Pros: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"

Pros: "Thé smiling and helpful flight attendant"
Cons: "The kind of movie"

Pros: "sincere smile from crew"
Cons: "by force shutting of windows, was boaring"

Pros: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
Cons: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."

Pros: "We had a 10 hour lay-over in Cairo and EgyptAIr shuttled us to an excellent hotel and provided lunch and dinner - all for free. This was most excellent and so much more pleasant than sitting at the airport!"
Cons: "If EgyptAir would distribute a little English sheet how the steps are, where to get the passports back (at the EgyptAir Counter in the main hall at the airport), which lines to go to (we didn't officially immigrate, but still had to go through immigration upon return, which wasn't clear). Maybe a word on legal boundaries of the status in Egypt - EgyptAir had the passport, can we go to the pyramids or not - would be useful, too."

Pros: "Good food selection, Good entertainment selection. Arrived on time."
Cons: "Lack of attention of flight attendants. Children running around without parental supervision and flight attendants ignoring this for 12 hours is irritating. Garbage all over the plane during the flight, mostly due to passengers. Having to x-ray your bags 5times, and stopped 8times to check my ticket before boarding."

Cons: "The quality of service and aircraft"

Pros: "Nothing."
Cons: "Fligjt from Cairo to Toronto was very unorganised and unprofessional. Did not follow appropriate protocol for boarding procedures. Delayed. Unprofessional staff in Cairo."

Pros: "Flight from Kuwait to Cairo was great."

Cons: "My daughter was traveling from Antalya to Cairo via Istanbul, her bag was missed in Cairo airport, we checked the system and we found that the bag was loaded from Antalya airport. She was in honeymoon trip and has many valuable items in her bag."

Cons: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"

Pros: "Punctuality"
Cons: "A flight attendant was discussing with a passenger through out the flight disturbing other passengers. What a shame for a red eye flight"

Cons: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"

Cons: "More drinks, snacks"

Pros: "Good legroom,"
Cons: "Older aircraft, tray tables not level, rear washrooms no water, delayed departure"

Cons: "No delays"

Pros: "Nothing"
Cons: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Pros: "Crew as always with air Canada were very accommodating. Always smiling!"

Pros: "On time and new plane"
Cons: "Nothing much"

Cons: "No snacks unless you are willing to pay more than 10 dollars lol"

Pros: "The team was very professional and friendly"

Pros: "Crew was very professional but no explanation of why it took out 30+ mins overtime to depart nor why we were held from landing another 30+ mins."

Cons: "The wifi never worked and the attendant did not really care"

Pros: "on time"

Pros: "Ease of flying right from and to home"

Pros: "Beautiful new 787"
Cons: "Entertainment options could be more plentiful."

Pros: "Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant."

Pros: "Organised zones for boarding"
Cons: "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

Pros: "its was smooth"

Cons: "Wifi didn’t work after I paid for it"

Cons: "Paid full fare ticket and boarding as a Zone 5."

Pros: "I like the service I receive ."
Cons: "I didn't like the walking to and from the plane."

Pros: "Prompt.. Cleaning"

Pros: "Calgary air port was very beautiful. I did enjoy movies."

Pros: "Since it was very hard to sleep in the airport due to issues caused by air canada, I slept almost the entire flight."

Pros: "It was a normal flight. Only one hour."
Cons: "Snack options could have been better, only a biscuit."

Pros: "It was smooth and great trip."

Pros: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Cons: "Zero complaints."

Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Cons: "See above."

Pros: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."

Cons: "Hey there good Air Canada folks. I'm a full-time, working, touring musician. I enjoy flying your airline overall, but touring with an acoustic guitar and/or a banjo is constantly stressful. There are clear guidelines about your policies for musical instruments posted on your website, yet your employees never seem to know them. Please have something posted for them at the gates, so I don't have to convince them EVERY TIME that it's okay for me to carry on my instrument in a soft case. A side note: Since airlines started charging for baggage, people are desperate to carry on as much as possible. This means there is always a struggle now against people with a bunch of clothing and personal items in their rolling luggage, to fit the instrument that is my LIVELIHOOD on the plane. Please find a way to make touring with Air Canada easier for musicians. At least return to gate check policies."

Pros: "The landing of the aircraft was second to none when we landed in Calgary."
Cons: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."

Cons: "My seat partner had a dog with her. I like dogs but it was more of a irritant and distraction, didn't seem that nice for the dog either. What happened to the pretzel/nut snacks?"

Cons: "See the above review"

Cons: "Delayed as usual for AC"

Pros: "The 787 aircraft. What a beautiful plane"
Cons: "Calgary airport. NEVER AGAIN!"

Pros: "Good service, nice seat"

Pros: "very pleasant"
Cons: "nothing really"

Cons: "The screen was not responding well"

Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."

Pros: "Everything was as scheduled"
Cons: "Nothing really"

Pros: "Eventually they got us there."
Cons: "They cancelled the sat flite. Little communication . Left us after 6 hours and 11 pm to fend for our selves with no luggage. No compensation. It was awful."

Cons: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"

Pros: "Safe landing. Rescheduled and was only 1.5h behind"
Cons: "Our 6:30am flight was cancelled without any notice, no phone call, no email to tell us. Took over an hour to get through on the phone to see if we could reschedule to the next available flight"

Cons: "LGA Gate #6 and #7 to cold, people were freezing. Also, those two gates are like cattle barn."

Cons: "Bathroom needed more attention to cleanliness"

Pros: "On time, excellent flight."
Cons: "There was only a very limited choice of movies to select from."

Pros: "Everyone was very kind and helpful. I am glad to try Air Canada for thw first time this time."

Pros: "The boarding ran smoothly and the employees were very nice and helpful."
Cons: "On this flight you had to have an iPad or iPhone to enjoy the entertainment, and I had neither."

Cons: "No variety in menu for a long time (business class)"

Pros: "NOTHING AND ABSOLUTELY NOTHING"
Cons: "EVERYTHING ABOUT THE SERVICE"

Pros: "It was quick and easy and saved me a hour drive!"

Pros: "It was meh...."
Cons: "I got no notification that the flight was going to be 1 hour earlier"

Pros: "Airplanes, entertainment, boarding, check in"
Cons: "Food, conections"

Pros: "Nothing of note."
Cons: "Staff should know which plane is which when directing passengers. Flight crew shouldn't be making jokes about people not on the plane, when THE AIRLINES delayed flight caused passengers to miss their connection. Every United flight seems to be delayed anymore."

Pros: "Boarding was fast"
Cons: "Long takeoff and seats were to close"

Cons: "We didn’t have food on our flight, but ordered it at a cost. We didn’t get the food or pay for it."

Pros: "Excellent stewardess. On time."

Pros: "My economy plus seat was good (once I finally got it) and for all the hassle they did free tv for the whole plane. THey found a new plane FAST!"
Cons: "They changed gates last minute - plane was in for maintenance and slight delay - then cancelled that plane - did the series of 15 minute additional delays. They found a new plane - changed the gates (big distance) again - and 'the computer' had reseated 1/2 the plane. DISTASTER to fix."

Cons: "crew at the airport and on the plane, not very helpful"

Pros: "Selection of films and TV"
Cons: "Late boarding, but no apology. Drinks service, but no snacks"

Pros: "Flight attendants were competent"
Cons: "The drinks for purchase were absorbant"

Pros: "I made it home alive"
Cons: "Well constancy gate changes in the airport to getting on a hot plane with no air going, then to waiting an hour for the plane to start because of the power cable (still with no air) crew didn’t give us any update from the very first one, all of a sudden we are moving, but only shortly because then we waited another 30 minutes to actually take off. Once in the air it took forever to get water, just pretzels for snacks and a horrible attitude by the staff. DO NOT DLY WITH THEM."

Cons: "Movie kept crashing and I had to restart the app"

Pros: "Bought a ticket through a discount site. Since I'm a senior I really didn't realize certain things. Didn't realize my TSA wasn't accepted with this ticket, also I'm was in group 5 & always in middle seat. First time I flew on United. I bought the same type of ticket for a flight in April very unhappy about my mistake. I used Skiplagged."
Cons: "The crew was very helpful & pleasant."

Cons: "Flight left 5 hours hate which included 2+ hours on tarmac being fed nonsensical updates by pilot. Planes entertainment system wasn't operational"

Pros: "Efficient crew. It"
Cons: "It was good overall."

Pros: "Pushed out on time and made it home early"
Cons: "Flight attendants were non existent. 2 water services in a 4 hour flight is ridiculous."

Pros: "Comfortable seats. Great crew. Enjoyed the random jokes."
Cons: "Long taxing"

Cons: "The United Boarding Agent repeatedly warned about the "SMALL" carry on compartments on the CJR aircraft and literally insisted we tag our carry ons to be set aside on boarding even though we knew they fitted OK. AS A RESULT when we got to Calgary we had to wait at the over size luggage racks for our carry ons to be delivered instead of them being set up for us as we left the aircraft which is normal!! Very frustrating!!"

Pros: "Comfortable seats; good service; friendly crew"

Cons: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."

Pros: "Pilot was very communicative and shared when we were approaching turbulence when he was navigating around Hurricane Harvey"

Cons: "Tv didn't work no entertainment options on personal device"

Pros: "There was one guy flight attendant. I don't remember his name but he was awesome. Very sweet and helpful."
Cons: "My friend's seat was changed from when she booked the flight. We had wanted to sit by each other because she is scared of flying. Well her seat ended up being double booked. Because she had the same last name as another passenger and the people who boarded us kept asking her for her passport and if that's really her name. We had to sit on the runway for about 30 minutes sweating on the plane. No bueno"

Pros: "The crew was working efficient and tried to respond to request"
Cons: "The plane was freezing cold. I came prepared but had to hunker down under blankets even though I had two shirts and a jacket on. This is not acceptable for any flight or airline. I caught a cold on my return trip due to this. I'm disappointed as it seemed like a newer plane. The stewardess acknowledged this but was unable to get our section to warm up. Everyone in my area of the plane was Ice cold."

Pros: "The crew were very nice and we had a safe flight."
Cons: "The seats were very hard and uncomfortable! Customers should bring a pillow."

Cons: "Didn't like having to buy food on an international flight."

Pros: "On-time departure and courteous crew. Smooth flying on this leg of our trip."
Cons: "I don't have any major complaints about this flight."

Pros: "On-time"
Cons: "Guy next to me kept bumping in to me"

Cons: "1hr 10min. Delay on the tarmak. Late into Calgary."

Pros: "They allowed us to watch movies on our phones for free."
Cons: "I tried to cancel my reservation and they wanted to charge me $200 to cancel a $279 flight. My seat would not recline at all."

Pros: "The boarding process went well."
Cons: "The plane clearly had not been cleaned, not even superficially. There were stains and crumbs on the tray, there was garbage in the small seat pocket and the seat was damp. Very unpleasant."

Pros: "We finally arrived safely."
Cons: "The plane was filthy and crew was not very helpful."

Cons: "Flight Attendant was REALLY late. We had to delay boarding to wait for her. 15 minutes. then it took longer to wait for gate check -- green tag bag - than if I had checked the bag. when we finally got the gate check bags and headed through customs the checked bags were all on the carousel. And I have Nexus. So Customs was 3 minutes. NOT a good process. Figure it out YYC international terminal!!!"

Pros: "Nice seats - and some room to move and relax."
Cons: "Being an Air Canada customer and having bought an Air Canada ticket - I do expect that either the entertainment will be free on my iPad or included - particularly when I have to PAY to get a decent seat. It isn't right that entertainment isn't included for the extra price!"

Pros: "The people all the way through, the equipment seems to be getting dated."

Pros: "Made it to Denver."
Cons: "Agents were not communicative with boarding passengers. Flight was delayed substantially."

Cons: "Entertainment is very expensive... no distractions from that end for my work though...silver lining I guess. Internet is similarly very expensive"

Cons: "Put on stand-by despite booking flight months ahead of time, just because we did not check in 24 hours ahead of time."

Pros: "Good in-flight entertainment using the app. Decent staff overall."
Cons: "On our booking through Kayak, this was only listedas an Air canada flight, however, when I couldn't check in online and phoned Air canada (which took 30min), they said it was operated by United and had to check in on united.com. Why was there. o mention of this?? It took me phoning to find out what airline I was flying with! Also, a United staff person told us we didn't need to touch our bags in calgary en route tonour final Saskatoon destination, which was wrong."

Cons: "Not like Air Canada ... I can tell the staff are tired of their jobs. Entertainment you needed to pay for. Really bare bones"

Pros: "Co passengers friendliness"
Cons: "The tiny cup with more ice than refreshment. Small bottles of water would be great - less likely to spill over in bad weather and thirst would also be quenched. Lack of luggage space for those of us with the correct allowance hand luggage instead of all the extra large pieces because people don't want to go to baggage claims or pay for baggage. Truly their suitcase not paid for is the same as mine paid for. Difference is the inconvenience of having to keep my hand luggage at my feet because of the larger pieces filled by passengers in group 1, 2, and 3 over my designated seat area."

Cons: "With maintenance delays, I wouldn't make any connections."

Pros: "Nothing"

Pros: "Seat comfort. Crew was much nicer than crew I had out Houston on previous trip."
Cons: "I put 3's on food and entertainment because it wasn't used partially due to availability. I wasn't able to download app and personal headphones ended up being checked due to small plane so couldn't listen to anything. I wasn't partial to food options so didn't get to eat"

Pros: "We arrived safely along with our baggage."
Cons: "Major weather issues so delayed boarding and flight. That's understandable, but poor, often rude, gate operations. Often no, inaccurate, or misleading information. They seemed confused, as if this were the first time event."

Pros: "The flight is on time."

Pros: "Nothing"
Cons: "This flight never happened it continued to get canceled and canceled!!"

Cons: "I did not go to Edmonton, and was not notified. They placed me on a non stop from Vancouver to Chicago. It was lucky that I caught the change."

Cons: "I wouldn't know since I wasn't on it and I'm still in the airport waiting for my flight. I have to try to get comfortable on the floor right now."

Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."