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Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Pros: Water provided.

Cons: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time

Pros: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Cons: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Pros: Seats super comfy

Pros: Everything

Cons: Perfect

Pros: First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality.

Cons: Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view

Pros: Plane didn't crash.

Cons: Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !

Pros: It didn't crash.

Cons: Food no screaming babies . Comfy seats and armrests,

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Very friendly crew and on time with no problems.

Cons: KLM crew exceed our expectations

Pros: The price!

Cons: Internet connection.

Cons: You charge for water now? And again zero help for passengers with tight connections bc of BA being late

Pros: Our flight attendant was very nice.

Cons: Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: General flight journey

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Crew was cheery despite a 14 hr day

Cons: Long delay due to a system crash.

Pros: Although we left late, pilot and crew kept us informed on why we were delayed and what was happening.

Cons: Best flight and touch down ever.

Pros: Things were pretty smooth.

Cons: Could have done without the flight delay.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Yes

Cons: Everything was good

Cons: Fix the damn KIOSKS at Vienna!

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Pros: Great crews, excellent customer service

Pros: Excellent service

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Pros: Seats very comfortable; real feather pillow! Everything was on time.

Cons: Breakfast consisted only of sweet items -- I didn't touch it.

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Pros: Seats super comfy

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Pros: Slow service.

Cons: Better communication!

Pros: Yes

Cons: Everything was good

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: N/A on food and entertainment

Pros: The crew was very nice. Food was pretty good.

Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Cons: Get your crew arrive on time to their flights. Kobi

Cons: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Cons: There was a half hour delay which no one could explain. Made transfer in Zurich really difficult.

Pros: No seat comfort

Pros: Mmmm

Cons: Superrrrrrrrrrrrrrrrr

Pros: The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful.

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: crew were good, food was ok in premium economy.

Cons: being in club class or first class

Pros: Crew was great. Seats and leg room better than other airlines.

Cons: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Cons: Get your crew arrive on time to their flights. Kobi

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Cons: Flight got delayed 30 minutes

Cons: Fix the damn KIOSKS at Vienna!

Pros: No delay and nice staff