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My seat was one of those that couldn't recline, but the problem was that it was abnormally upright, so the headrest actually made the seat concave, which was uncomfortable and hard on my lower back. I had to ball my jacket up and use it as lumbar support. goodness I had it with me.

Boarding was so so after zone 3 was called all other zones went in

Good. But not to serve tea/coffee during a 8-hour plus flight is bad.

We had a long walk from one gate to the other. The busnessclass was full and we could not get seats together.

Too many delays. Seats too small. A budget airline. Will never fly Air Canada again.

On board wifi or other entertainment. Landlines option was good but ran late to Pearson

I liked a lot , the flight attendant so nice ,the seat very comfortable I enjoyed the flight , I will do it again with Air Canada,

I paid extra to have a seat with more leg room next to a door. Turns out that is next to the bathroom. Customers disrespected my space the entire trip by stepping on my feet and tripping over me. You need to do a better job defining the space! Others had leg room under the seat in front of them and then used my space as a lounge and waiting area. Never again!

Flight was late leaving. Charge for luggage which still has not arrived and will be delivered in a week.

The cabin crew and entertainment options were great, but the food was really bad.