Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process
It was so hot. No pillows were available and when asked for a blanket instead there were no blankets available as well
Cons: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Pros: "I was a nice flight"
Cons: "If was more internment would be better"
Pros: "Actually everything"
Pros: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Cons: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."
Cons: "Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used."
Pros: "The captain"
Cons: "Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible."
Pros: "New planes"
Pros: "Egypt air is a wonderful company"
Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."
Pros: "The plane dream liner"
Pros: "The crew were very friendly"
Cons: "The airplane was too old and uncomfortable"
Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Cons: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Cons: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
Pros: "Plane in good condition"
Cons: "Seats are tight"
Pros: "The plane was clean and cool with good legroom in the exit row."
Cons: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."
Pros: "Crews was excellent"
Pros: "We lost our bags but they find it after 9 hours Very bad experience"
Cons: "Economy the same like business And they need to be more carful with the bags becouse we lost our bags for more then 9 hours"
Pros: "Everything. Fantastic lunch. Wonderful crew."
Cons: "Nothing. Great service!"
Pros: "The seat was comfortable the boarding crew was so helpful"
Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Pros: "It’s alwa on time"
Cons: "Nothing really"
Pros: "Flight was on time and I appreciate that."
Pros: "This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you."
Pros: "Good seats reasonable service and chk in was easy , food is excellent."
Cons: "Very noisy ."
Pros: "The hotel and the food"
Pros: "Every thing"
Cons: "I chipped my tooth eating your food and no one could help me except to say sorry"
Pros: "The cabin is spacious and comfortable"
Cons: "The food"
Pros: "smooth flight"
Cons: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."
Pros: "Appreciate the hot breakfast that was served."
Cons: "Boarding process can be improved."
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "The crew was great. Very helpful and friendly."
Pros: "Fair was inexpensive."
Cons: "Too many security checks"
Cons: "The plane was so hot and the stewardess were rude and impatient."
Pros: "The sound and picture resolution of the tv is very poor"
Cons: "food in business class was cold , bread and cheese was very hard! Unable to eat"
Pros: "flights were delayed both ways"
Pros: "This was a return flight from Cairo to Washington. I called the Cairo office multiple times to add a pet to my ticket. I couldn't check in online and when I called to ask they said that's because I'm making changes (pet) that's why I can't do it and I should do it at airport.. I'm Cairo airport the check point is as soon as you get thru the main door.. Waited in line for check in only to find that all 4 tickets (me and 3 kids) were cancelled and that we had to go outside again to the reservation office (had to go thru check point again) to reissue the tickets. They didn't even appologize for their mistake and they blamed the travel agency.. Very unprofessional and irresponsible people."
Pros: "Food and service was good."
Pros: "The guy that checked me in moved my seat to an emergency exit row-had a lot more leg room!"
Cons: "It was delayed for 2 hours for no reason. One of the attendants had a friend on the flight and talked to that passenger a good portion of the flight. Food looked awful, I didn't take the meal."
Pros: "I end up upgrading my seats from economy to business class and made a very decision given the length of flight. Service was excellent and food was alright. The best thing were the seats as my whole family got to sleep 5 - 6 hours."
Pros: "Everything went fine. They had many agent helping with the boarding were considering about the luggage. The pilot was clever in landing"
Cons: "People standing before the plane stops"
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "No entertainment very bad seats no blanket when asked for"
Cons: "To avoid travelling by indigo would be better"
Cons: "Nothing I didn't like"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "Service and staff were brilliant"
Cons: "No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable."
Cons: "Worst crew. Very arrogant"
Cons: "Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge."
Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
Pros: "Amazing crew"
Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "I wish Indigo flight get in-flight internet."
Cons: "Flight was on time. Crew were professional."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Reached before time!"
Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."
Pros: "Overall cleanliness and service"
Pros: "No delay proffesioal staff and efficient work and space"
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Cons: "Delay from in DEL caused a missed connection."
Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."
Pros: "It started on time and landed before time."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Cons: "I have already stated what I felt."
Pros: "Everything except that the veg sandwich finished out of stock & myself being a diabetic started having hypo (Low blood sugar). Luckily I had my glucose tablets."
Cons: "Food out of stock"
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "Flight was on time."
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Pros: "Time keeping and professional experience"
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Pros: "On time"
Cons: "Food choice"
Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"
Pros: "Worst airline"
Cons: "Beware before booking. They cancelled the flight teo days before and even after 20 days i didn't get the refund which the airline promised. Had to book another flight in short time flr much higher rate. This airlime should be banned"
Cons: "No leg room"
Cons: "They rejected my Covid test, even though I was negative, what a sham"
Pros: "Flight timings were perfect , crew was friendly"
Cons: "Boarding was slow and not easy"
Pros: "Clean airpot"
Cons: "Difficult to board at Multan"
Pros: "on time"
Cons: "limited seat space"
Pros: "New Isb Airport"
Cons: "PIA Plane and staff hospitality Food was old Seats were torn and no comfort No multimedia No Internet No AC was on whilst plane was still on runway"
Pros: "The food entertainment professionalism extre ordinary crew members"
Pros: "The only airline has direct flight to Kuala Lumpur and Dhaka"
Cons: "Very old air plain, not clean very dirty , no entertainment whatsoever , extremely low class service."
Pros: "Short flgiht"
Cons: "Old Plane and running late -poor facilities at airports"
Pros: "For a domestic flight from Karachi to Lahore, they use a 9-seater row. Good from check in to arrival, baggage out within 5 minutes."
Cons: "No online checkin. BEWARE: flight from a mid-sized domestic city (750k population) had its flight cancelled - I got no notice (Kayak sent me an alert), no offer to rebook, and they couldn’t even handle a refund. Crazy"
Cons: "PIA needs to have a lounge after security at Karachi airport and different boarding times so business class passengers are not waiting in the queue to board and get to seats. Crew was downright rude at times. I was travelling with a 2 year old who was not badly behaved and yet instead of helping or asking if I needed anything, the crew behaved as if they were doing me a great favour when asked for something."
Pros: "Crew service was good enough."
Cons: "Boarding service was just rubbish."
Cons: "Food wasn't as expected"
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."
Cons: "There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9"
Cons: "Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again"
Pros: "Crew was courteous and food was good. Plane was clean."
Cons: "The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!"
Cons: "Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus"
Pros: "I like the comfartability of flight"
Cons: "everythimg was good"