Guest reviews
Overall rating
8.4
Excellent
Based on 4,520 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
7.9
Food
7.8
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Not run like a corporation
Pros: Pilot was communicative about inclement weather, flight attendant responded with a smile, ticket agent at gate very nice despite my late arrival ( delay in LA), loved live news on my phone because so much going on in the world don't want to miss 5 hours, easy to set up live tv.
Cons: Nothing, really.
review from
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9.3
Pros: Great crew, apologetic on delay ( apology goes a long way, helps defuse tension) responsive.
Cons: No big deal, cramped seats when a large woman sat next to me.
review from
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4.0
Pros: Only $15 each to be one of the first on
Cons: Seats are too tight and flight was an hour and a half late
review from
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7.3
Pros: The airport staff was great. The crew as well.
Cons: The Internet is always an issue. No matter which device I use, Air Pad 2, Chromebook, Android phone, the connection lags, gets lost, or just plain doesn;t work. Other than that, not bad.
review from
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3.6
Boarding position A2 - still could not get a decent seat
Cons: I like to sit in the front row - taken by preboarders and prior flight people who stayed on board on the way to Philly. Same thing with Emergency exit row the people who stayed on board from the prior flight obviously changed seats. 3 weeks of trying SW I am done take your points and shove them.
review from
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9.6
No problems here.
Pros: Boarding was orderly and quick. No issues
review from
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4.3
Cons: 4 hours late and no explanation from the gate agents
review from
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6.3
Pros: Crewwas great
Cons: The agent at boarding wouldn't let my husband board with me and I'm disabled. First time I've had an issue with this
review from
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7.3
Pros: Good crew
review from
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7.0
Southwest lost my luggage
Pros: The crew and pilot were great.
Cons: The fact that whenever I fly Southwest they lose my luggage.
review from
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4.6
They lost my f&@!king luggage.
Cons: Again, They lost my f&@!king luggage.
review from
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10.0
No issues .. flight was ontime .. great customer service at SWA booth
Pros: Smooth check-in process ... friendly staff ... no issues
Cons: nothing to dislike
review from
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10.0
Not run like a corporation
Pros: Pilot was communicative about inclement weather, flight attendant responded with a smile, ticket agent at gate very nice despite my late arrival ( delay in LA), loved live news on my phone because so much going on in the world don't want to miss 5 hours, easy to set up live tv.
Cons: Nothing, really.
review from
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9.3
Pros: Great crew, apologetic on delay ( apology goes a long way, helps defuse tension) responsive.
Cons: No big deal, cramped seats when a large woman sat next to me.
review from
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9.6
No problems here.
Pros: Boarding was orderly and quick. No issues
review from
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10.0
No issues .. flight was ontime .. great customer service at SWA booth
Pros: Smooth check-in process ... friendly staff ... no issues
Cons: nothing to dislike
review from
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7.3
Pros: The airport staff was great. The crew as well.
Cons: The Internet is always an issue. No matter which device I use, Air Pad 2, Chromebook, Android phone, the connection lags, gets lost, or just plain doesn;t work. Other than that, not bad.
review from
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7.3
Pros: Good crew
review from
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7.0
Southwest lost my luggage
Pros: The crew and pilot were great.
Cons: The fact that whenever I fly Southwest they lose my luggage.
review from
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4.0
Pros: Only $15 each to be one of the first on
Cons: Seats are too tight and flight was an hour and a half late
review from
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3.6
Boarding position A2 - still could not get a decent seat
Cons: I like to sit in the front row - taken by preboarders and prior flight people who stayed on board on the way to Philly. Same thing with Emergency exit row the people who stayed on board from the prior flight obviously changed seats. 3 weeks of trying SW I am done take your points and shove them.
review from
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4.3
Cons: 4 hours late and no explanation from the gate agents
review from
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6.3
Pros: Crewwas great
Cons: The agent at boarding wouldn't let my husband board with me and I'm disabled. First time I've had an issue with this
review from
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4.6
They lost my f&@!king luggage.
Cons: Again, They lost my f&@!king luggage.
review from
Flight status
Southwest route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1007
Belize City
BZE
Fort Lauderdale
FLL
308
Cancun
CUN
Houston
HOU
219
Cancun
CUN
Chicago
MDW
629
Fort Lauderdale
FLL
Belize City
BZE
1215
Fort Lauderdale
FLL
George Town
GCM
1216
George Town
GCM
Fort Lauderdale
FLL
112
Houston
HOU
San Jose
SJO
2302
Houston
HOU
Mexico City
MEX
885
Los Angeles
LAX
San José del Cabo
SJD
954
Mexico City
MEX
Houston
HOU
1213
San Diego
SAN
San José del Cabo
SJD
886
San José del Cabo
SJD
Los Angeles
LAX
630
Santa Ana
SNA
San José del Cabo
SJD
1857
Fort Lauderdale
FLL
Nassau
NAS
3005
Houston
HOU
Belize City
BZE
305
Houston
HOU
Cancun
CUN
907
Montego Bay
MBJ
Baltimore
BWI
1630
Orlando
MCO
Oranjestad
AUA
273
Montego Bay
MBJ
Orlando
MCO
272
Orlando
MCO
Montego Bay
MBJ
1116
Montego Bay
MBJ
Houston
HOU
621
Cancun
CUN
Fort Lauderdale
FLL
341
Cancun
CUN
Los Angeles
LAX
5362
Fort Lauderdale
FLL
Cancun
CUN
583
Fort Lauderdale
FLL
Montego Bay
MBJ
108
Houston
HOU
Puerto Vallarta
PVR
340
Los Angeles
LAX
Cancun
CUN
110
Los Angeles
LAX
Puerto Vallarta
PVR
1024
Montego Bay
MBJ
Fort Lauderdale
FLL
218
Chicago
MDW
Cancun
CUN
109
Puerto Vallarta
PVR
Houston
HOU
111
Puerto Vallarta
PVR
Los Angeles
LAX
1214
San José del Cabo
SJD
San Diego
SAN
631
San José del Cabo
SJD
Santa Ana
SNA
1203
San Jose
SJO
Houston
HOU
1134
Atlanta
ATL
Cancun
CUN
930
Atlanta
ATL
New York
LGA
1238
Atlanta
ATL
Punta Cana
PUJ
1631
Oranjestad
AUA
Orlando
MCO
906
Baltimore
BWI
Montego Bay
MBJ
1013
Belize City
BZE
Houston
HOU
591
Cleveland
CLE
Chicago
MDW
1135
Cancun
CUN
Atlanta
ATL
1711
Washington
DCA
Chicago
MDW
5427
Houston
HOU
New York
LGA
691
Houston
HOU
Liberia
LIR
3006
Houston
HOU
San José del Cabo
SJD
591
Las Vegas
LAS
Cleveland
CLE
5396
New York
LGA
Atlanta
ATL
3186
New York
LGA
Denver
DEN
361
New York
LGA
Chicago
MDW
817
Liberia
LIR
Houston
HOU
2503
Orlando
MCO
Chicago
MDW
999
Chicago
MDW
Charlotte
CLT
951
Chicago
MDW
Newark
EWR
1858
Nassau
NAS
Fort Lauderdale
FLL
5969
Oakland
OAK
Ontario
ONT
902
Oakland
OAK
San José del Cabo
SJD
1239
Punta Cana
PUJ
Atlanta
ATL
4431
San Diego
SAN
Oakland
OAK
1178
San Diego
SAN
San Francisco
SFO
2828
San Francisco
SFO
Los Angeles
LAX
3007
San José del Cabo
SJD
Houston
HOU
903
San José del Cabo
SJD
Oakland
OAK
2503
San Juan
SJU
Orlando
MCO
100
Albuquerque
ABQ
Dallas
DAL
5916
Albuquerque
ABQ
Denver
DEN
1946
Albuquerque
ABQ
Houston
HOU
6062
Albuquerque
ABQ
Kansas City
MCI
455
Albuquerque
ABQ
Chicago
MDW
6345
Albuquerque
ABQ
Phoenix
PHX
5752
Albuquerque
ABQ
San Diego
SAN
129
Albany
ALB
Baltimore
BWI
132
Albany
ALB
Orlando
MCO
1616
Albany
ALB
Chicago
MDW
1753
Amarillo
AMA
Dallas
DAL
1724
Atlanta
ATL
Austin
AUS
5592
Atlanta
ATL
Boston
BOS
182
Atlanta
ATL
Baltimore
BWI
188
Atlanta
ATL
Columbus
CMH
Top airports served by Southwest
- Chicago Midway Airport (MDW)
- Baltimore/Washington Airport (BWI)
- Las Vegas McCarran Airport (LAS)
- Denver International Airport (DEN)
- Phoenix Sky Harbor Intl Airport (PHX)
- Dallas Love Field Airport (DAL)
- Houston Hobby & other airports Airport (HOU)
- Orlando Airport (MCO)
- Los Angeles Airport (LAX)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Lambert-St Louis Airport (STL)
- Oakland Airport (OAK)
- San Diego Airport (SAN)
- Nashville Intl Airport (BNA)
- Tampa Airport (TPA)
- Fort Lauderdale Airport (FLL)
- Sacramento Intl Airport (SMF)
- San Jose Airport (SJC)
- Kansas City Airport (MCI)
- Austin Bergstrom Airport (AUS)
- New Orleans Louis Armstrong Airport (MSY)
- Burbank Bob Hope Airport (BUR)
- San Francisco Airport (SFO)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- San Antonio Airport (SAT)
- Washington Reagan-National Airport (DCA)
- Milwaukee-Mitchell Airport (MKE)
- Portland Airport (PDX)
- Indianapolis Airport (IND)
- Columbus Airport (CMH)
- Fort Myers SW Florida Intl Airport (RSW)
- Ontario Airport (ONT)
- Salt Lake City Airport (SLC)
- Seattle/Tacoma Intl Airport (SEA)
- New York LaGuardia Airport (LGA)
- Albuquerque Airport (ABQ)
- Boston Logan International Airport (BOS)
- Pittsburgh Airport (PIT)
- Raleigh-Durham Airport (RDU)
- Philadelphia Airport (PHL)
- Minneapolis St Paul Airport (MSP)
- Reno Airport (RNO)
- Omaha Eppley Airfield Airport (OMA)
- Providence-TFGreen Airport (PVD)
- Buffalo Airport (BUF)
- Cleveland Hopkins Intl Airport (CLE)
- Detroit Metro Airport (DTW)
- Hartford Bradley Intl Airport (BDL)
- Oklahoma City Will Rogers World Airport (OKC)
- El Paso Airport (ELP)
- Newark Airport (EWR)
- Cancun Airport (CUN)
- Albany International Airport (ALB)
- Islip Long Island Airport (ISP)
- Tulsa Airport (TUL)
- Jacksonville Airport (JAX)
- San Juan Luis Munoz Marin International Airport (SJU)
- Tucson Airport (TUS)
- Birmingham Airport (BHM)
- Louisville Standiford Field Airport (SDF)
- Boise Air Term. Gowen Fld Airport (BOI)
- Manchester Airport (MHT)
- Memphis Airport (MEM)
- Spokane Airport (GEG)
- Palm Beach Intl Airport (PBI)
- Midland Intl Airport (MAF)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Charlotte Douglas Airport (CLT)
- Grand Rapids Gerald R. Ford Intl Airport (GRR)
- Norfolk Airport (ORF)
- Charleston AFB-Municipal Airport (CHS)
- San José del Cabo Los Cabos Airport (SJD)
- Lubbock Airport (LBB)
- Little Rock Airport (LIT)
- Washington Dulles Intl Airport (IAD)
- Montego Bay Sangster Intl Airport (MBJ)
- Rochester Greater Rochester International Airport (ROC)
- Long Beach Municipal Airport (LGB)
- Panama City NW Florida Beaches Airport (ECP)
- Harlingen Valley International Airport (HRL)
Southwest contact information
- WN IATA code
- +1 800 435 9792 Call
- southwest.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.