Guest reviews
Overall rating
8.4
Excellent
Based on 8,837 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
9.0
Entertainment
8.0
Food
7.9
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Southwest traveller reviews
Pros
"Good crew and great entertainment!!"
"Easy, efficient and friendly crew!"
"Flight arrived 25 minutes early!."
Cons
"Flight was delayed :45 minutes"
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
free checked
great flight
flight crew
checked bags
early arrival
hour delay
friendly staff
ahead of schedule
flight attendants were great
-
8.6
Pros: Great crew and on time.
Cons: Live tv kept freezing
review from
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10.0
I LOVE SW!!!
Pros: EVERYTHING including FREE bags AND NO charge to change flights
review from
-
10.0
LOVE SW!!!
Pros: EVERYTHING
review from
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5.0
Pros: The pilot was going to try to make up the time we lost b/c of the delay. The airline stewardess had a wonderful sense of humor.
Cons: The aircraft was delayed, but not by much. The internet on board was not functional.
review from
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2.0
Pros: Weather delayed
Cons: When I checked in 2 hours early the gate agent said be prepared for a late departure. At almost 3 PM they told us it was 6:30. Don't like the notion of knowing this and not telling passengers.
review from
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8.0
Pros: I like flying Southwest because you are allowed up to 2 bags per person. This particular flight was about 15 minutes late; but we arrived to our destination on time.
Cons: This particular crew was not the friendliest that I have encountered before. However they were courteous.
review from
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10.0
Pros: Everything
review from
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5.0
over 2 hour delay
Cons: delay over 3 times. Total time delay over 2 hours
review from
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2.0
Cons: Delay
review from
-
2.0
Cons: Delay
review from
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10.0
On time and comfortable
Pros: My Southwest flight from Fort Lauderdale was on time departing Florida and early arriving to Baltimore. What more could you ask? Great experience capped by a smooth landing. Thanks.
review from
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10.0
Pros: Had an early morning flight, boarding started on time and was very quick and easy. I was able to get a good seat on the plane pretty easily. Also, deboarding was easy and efficient.
Cons: The planes are always too cold.
review from
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8.6
Pros: Great crew and on time.
Cons: Live tv kept freezing
review from
-
10.0
I LOVE SW!!!
Pros: EVERYTHING including FREE bags AND NO charge to change flights
review from
-
10.0
LOVE SW!!!
Pros: EVERYTHING
review from
-
10.0
Pros: Everything
review from
-
10.0
On time and comfortable
Pros: My Southwest flight from Fort Lauderdale was on time departing Florida and early arriving to Baltimore. What more could you ask? Great experience capped by a smooth landing. Thanks.
review from
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10.0
Pros: Had an early morning flight, boarding started on time and was very quick and easy. I was able to get a good seat on the plane pretty easily. Also, deboarding was easy and efficient.
Cons: The planes are always too cold.
review from
-
5.0
Pros: The pilot was going to try to make up the time we lost b/c of the delay. The airline stewardess had a wonderful sense of humor.
Cons: The aircraft was delayed, but not by much. The internet on board was not functional.
review from
-
2.0
Pros: Weather delayed
Cons: When I checked in 2 hours early the gate agent said be prepared for a late departure. At almost 3 PM they told us it was 6:30. Don't like the notion of knowing this and not telling passengers.
review from
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5.0
over 2 hour delay
Cons: delay over 3 times. Total time delay over 2 hours
review from
-
2.0
Cons: Delay
review from
-
2.0
Cons: Delay
review from
Flight status
Southwest route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
621
Cancun
CUN
Fort Lauderdale
FLL
308
Cancun
CUN
Houston
HOU
3924
Fort Lauderdale
FLL
Havana
HAV
303
Fort Lauderdale
FLL
San Jose
SJO
3925
Havana
HAV
Fort Lauderdale
FLL
3953
Havana
HAV
Tampa
TPA
413
Punta Cana
PUJ
Fort Lauderdale
FLL
3952
Tampa
TPA
Havana
HAV
953
Houston
HOU
Mexico City
MEX
110
Los Angeles
LAX
Puerto Vallarta
PVR
885
Los Angeles
LAX
San José del Cabo
SJD
2831
Mexico City
MEX
Houston
HOU
109
Puerto Vallarta
PVR
Houston
HOU
1214
San José del Cabo
SJD
San Diego
SAN
273
Montego Bay
MBJ
Orlando
MCO
272
Orlando
MCO
Montego Bay
MBJ
318
Fort Lauderdale
FLL
Cancun
CUN
341
Cancun
CUN
Los Angeles
LAX
108
Houston
HOU
Puerto Vallarta
PVR
112
Houston
HOU
San Jose
SJO
340
Los Angeles
LAX
Cancun
CUN
822
Punta Cana
PUJ
Baltimore
BWI
111
Puerto Vallarta
PVR
Los Angeles
LAX
1213
San Diego
SAN
San José del Cabo
SJD
886
San José del Cabo
SJD
Los Angeles
LAX
304
San Jose
SJO
Fort Lauderdale
FLL
1203
San Jose
SJO
Houston
HOU
630
Santa Ana
SNA
San José del Cabo
SJD
1608
Cancun
CUN
Baltimore
BWI
583
Fort Lauderdale
FLL
Montego Bay
MBJ
1115
Houston
HOU
Montego Bay
MBJ
1607
Baltimore
BWI
Cancun
CUN
307
Houston
HOU
Cancun
CUN
1113
Montego Bay
MBJ
Fort Lauderdale
FLL
1999
Punta Cana
PUJ
Chicago
MDW
1215
Fort Lauderdale
FLL
George Town
GCM
618
Fort Lauderdale
FLL
Providenciales
PLS
1216
George Town
GCM
Fort Lauderdale
FLL
619
Providenciales
PLS
Fort Lauderdale
FLL
131
Denver
DEN
Cancun
CUN
487
Fort Lauderdale
FLL
Washington
DCA
1765
Orlando
MCO
San Juan
SJU
292
Philadelphia
PHL
Orlando
MCO
4670
St. Louis
STL
Fort Lauderdale
FLL
4553
Jacksonville
JAX
Baltimore
BWI
3811
Baltimore
BWI
Fort Myers
RSW
3776
Washington
DCA
Dallas
DAL
1184
Chicago
MDW
San Juan
SJU
1007
Belize City
BZE
Fort Lauderdale
FLL
217
Cancun
CUN
Chicago
MDW
1829
Fort Lauderdale
FLL
Nassau
NAS
837
Houston
HOU
Belize City
BZE
4977
Houston
HOU
Liberia
LIR
4978
Liberia
LIR
Houston
HOU
216
Chicago
MDW
Cancun
CUN
2692
Chicago
MDW
Punta Cana
PUJ
1830
Nassau
NAS
Fort Lauderdale
FLL
1812
San José del Cabo
SJD
San Jose
SJC
2018
San José del Cabo
SJD
Sacramento
SMF
2017
Sacramento
SMF
San José del Cabo
SJD
6900
Chicago
MDW
Santa Ana
SNA
720
Denver
DEN
San José del Cabo
SJD
1127
Montego Bay
MBJ
Houston
HOU
773
Puerto Vallarta
PVR
San Diego
SAN
772
San Diego
SAN
Puerto Vallarta
PVR
721
San José del Cabo
SJD
Denver
DEN
4893
Albuquerque
ABQ
Baltimore
BWI
3996
Albuquerque
ABQ
Dallas
DAL
2670
Albuquerque
ABQ
Denver
DEN
5873
Albuquerque
ABQ
Las Vegas
LAS
2648
Albuquerque
ABQ
Oakland
OAK
2668
Albuquerque
ABQ
Phoenix
PHX
5430
Albuquerque
ABQ
San Diego
SAN
2679
Albany
ALB
Baltimore
BWI
2696
Albany
ALB
Orlando
MCO
2683
Albany
ALB
Chicago
MDW
2691
Albany
ALB
Tampa
TPA
3577
Amarillo
AMA
Las Vegas
LAS
4248
Atlanta
ATL
Austin
AUS
6074
Atlanta
ATL
Nashville
BNA
Top airports served by Southwest
- Chicago Midway Airport (MDW)
- Las Vegas McCarran Airport (LAS)
- Dallas Love Field Airport (DAL)
- Denver International Airport (DEN)
- Baltimore/Washington Airport (BWI)
- Phoenix Sky Harbor Intl Airport (PHX)
- Houston Hobby & other airports Airport (HOU)
- Los Angeles Airport (LAX)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Orlando Airport (MCO)
- Oakland Airport (OAK)
- Lambert-St Louis Airport (STL)
- San Diego Airport (SAN)
- Nashville Intl Airport (BNA)
- Fort Lauderdale Airport (FLL)
Southwest contact information
- WN IATA code
- +1 800 435 9792 Call
- southwest.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
