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Pros: Overall excellent on the things the staff and crew could control. We had to fly during the early relaxing of pandemic rules so we were very anxious but your crew made us feel safe and it was an excellent flight.

Cons: Nothing. You guys crushed it. Thank you!

Pros: The WiFi is extremely affordable and worth it.

Cons: The seats would be better if they included charging outlets for use.

Cons: Mi aerolínea preferida siempre

Pros: Crew was excellent Best landing ever from the pilot

Cons: Nothing

Pros: Covid 19 has made serious challenges to the air industry. We had the plane to ourselves. Most of the passengers were non rev employees.

Cons: I got the whole row to myself!

Pros: The crew was so friendly and attentive. There were few of us on the plane and they made sure to make us feel safe.

Pros: There was nobody in the flight

Cons: Nothing

Pros: Crew was incredible

Cons: Nothing. Thank you for everything and getting us home safe

Pros: Crew was wonderful amid all the chaos

Cons: Nothing. Everything was wonderful.

Pros: Easy boarding. On time. Snacks and water.

Cons: Good

Pros: I got the whole row to myself!

Pros: The crew was amazing and helpful, the plain was clean and pleasant flight

Cons: Very good

Pros: Crew were relaxed, friendly and patient.

Cons: Seats could be more comfortable. When I swiveled the air, the swivel was dirty. You can tell it might be cleaned but the swivel is probably not moved and cleaned.

Pros: So kind and friendly and helpful. I’m always impressed by Southwest!

Cons: Food for purchase

Pros: Amazing crew

Cons: Excellent

Pros: Had a few spare seats

Cons: Nothing at this time

Pros: Tons of space!

Cons: Seats could be more comfortable

Pros: Seats were very nice. Felt like a new plane. Love the boarding procedure.

Cons: Avoid Phoenix if you need to change planes to destination. It is crowded and amenities are lacking. Also, don't fly out of Austin after 6 PM if you want food. Everything closed at 6:00.

Pros: Entrainment and crew

Pros: Entertainment and crew

Pros: boarding was exactly on time and take off was just on time and flight was shorter than anticipated.

Pros: nicest people on SWA

Cons: arrived early-gate wasn’t ready

Pros: Amazing crew and service

Cons: Seats are too close and cramped

Cons: Great crew, nice flight.

Pros: The crew on Southwest is always great - attentive, professional, cheerful

Cons: We could always use more room. Always.

Pros: Southwest crew is always great. Fun, personable, professional.

Cons: Nothing really. This was a very short flight.

Pros: I really appreciate the young man at gate 9 who helped me get on an earlier flight as it was boarding. Grateful for his kindness and swiftness as well as the greeter who checked boarding passes. However what I enjoyed most of all were the flight attendants on the flight who were down to earth and fun. They turned a lot of frowny faces into laughter. Extremely polite as well...

Cons: Can’t think of one thing that could have been better. I’d like to add that the “new” New Orleans Airport is really nice

Cons: All was great!