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SWA crew always make the difference

Pros: I’m always good with Southwest’s boarding, their seats and their inflight entertainment via your phone or tablet. New perk - free iPhone messenging. Don’t have to buy internet for it. Nice! The gate crew was super apologetic about the 2 hour delay, despite it not being their fault. Flight crew was just as nice.

Cons: Obvi the 2 hr delay! And I don’t know what was going on with the plane but it was blazing hot inside with no A/C at the gate. Since this was a flight from somewhere else I couldn’t imagine it was that hot for their whole trip. It never really cooled down until the last 10 mins of the flight

Cons: bumpy ride

Good flight

Pros: Flight attendants and pilot provided good communication throughout the flight. Flying into Reno you never know if it will be bumpy or smooth and if beverage service can be provided or not. Normally I don’t really like the snack options. But this is a short flight.

Cons: Nothing at this time.

seats

Pros: seats comfortable gor 6 hr flight, even without the extended leg room option

Cons: terrible snack selección

Cons: Se need better food on planes