Guest reviews
Overall rating
8.4
Excellent
Based on 13,018 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.8
Food
7.9
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0
below average, delta experience was better
Pros: fast, little layover, good snacks.
Cons: noise level, crowded spaces, leg room, crew was a bit worn down looked annoyed.
review from
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10.0
Love the free movies
Pros: As above. Great service, everyone was really nice.
Cons: Nothing
review from
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10.0
Great service, great flight, great experience
Pros: From checking in to my arrival to getting my bag at my destination, everyone was so kind and helpful. Best customer service I have had in an airline. The cheese plate was delicious.
Cons: The red wine was not the best quality.
review from
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10.0
Another great flight
Pros: Everything went smooth and easy.
review from
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10.0
Great flight
Pros: Flight was on time, crew was friendly. Bags came right on time. Plane was clean and comfortable
review from
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9.0
Pros: Excellent leg room and really liked the device charging station at every seat with the option to purchase internet service
Cons: The air conditioning was incredibly cold at my seat. I regretted that i had not brought more clothing as i had hoped to nap on this leg.
review from
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5.6
Pros: Fairly pleasant other than things listed below.
Cons: Seats couldn't recline and had little leg room, no complimentary entertainment, no complimentary food.
review from
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2.0
Missed my flight due to Alaskan Airlines failure
Cons: I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay.
review from
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7.6
Behind schedule but comfortable and friendly
Pros: The aircraft was comfortable. I just had a standard coach seat and it was as roomy as other airlines premium economy seats. Alaska airlines had reasonably priced food and drinks, and the entire flight crew was friendly and professional. I also liked the free GoGo texting feature.
Cons: For some reason the airplane left the gate about 40 minutes late. It was also very difficult to hear the announcements from the flight deck. The only announcement that came through loud and clear was the spiel for the Alaska Airlines credit card.
review from
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8.4
Pros: service of staff
Cons: No free in flight entertainment flight delayed by about 30 min Virgin planes far more comfortable
review from
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10.0
Easy traveling
Pros: A row of seats all to myself. On time departure and arrival. Smooth flight. Super polite and friendly crew.
Cons: If I have to pick something, maybe the chatty woman behind me but that's not the Airlines fault.
review from
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10.0
Excelente
Pros: Everything
review from
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10.0
Love the free movies
Pros: As above. Great service, everyone was really nice.
Cons: Nothing
review from
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10.0
Great service, great flight, great experience
Pros: From checking in to my arrival to getting my bag at my destination, everyone was so kind and helpful. Best customer service I have had in an airline. The cheese plate was delicious.
Cons: The red wine was not the best quality.
review from
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10.0
Another great flight
Pros: Everything went smooth and easy.
review from
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10.0
Great flight
Pros: Flight was on time, crew was friendly. Bags came right on time. Plane was clean and comfortable
review from
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9.0
Pros: Excellent leg room and really liked the device charging station at every seat with the option to purchase internet service
Cons: The air conditioning was incredibly cold at my seat. I regretted that i had not brought more clothing as i had hoped to nap on this leg.
review from
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10.0
Easy traveling
Pros: A row of seats all to myself. On time departure and arrival. Smooth flight. Super polite and friendly crew.
Cons: If I have to pick something, maybe the chatty woman behind me but that's not the Airlines fault.
review from
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10.0
Excelente
Pros: Everything
review from
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7.6
Behind schedule but comfortable and friendly
Pros: The aircraft was comfortable. I just had a standard coach seat and it was as roomy as other airlines premium economy seats. Alaska airlines had reasonably priced food and drinks, and the entire flight crew was friendly and professional. I also liked the free GoGo texting feature.
Cons: For some reason the airplane left the gate about 40 minutes late. It was also very difficult to hear the announcements from the flight deck. The only announcement that came through loud and clear was the spiel for the Alaska Airlines credit card.
review from
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8.4
Pros: service of staff
Cons: No free in flight entertainment flight delayed by about 30 min Virgin planes far more comfortable
review from
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5.0
below average, delta experience was better
Pros: fast, little layover, good snacks.
Cons: noise level, crowded spaces, leg room, crew was a bit worn down looked annoyed.
review from
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5.6
Pros: Fairly pleasant other than things listed below.
Cons: Seats couldn't recline and had little leg room, no complimentary entertainment, no complimentary food.
review from
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2.0
Missed my flight due to Alaskan Airlines failure
Cons: I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay.
review from
Flight status
Alaska Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
3298
Anchorage
ANC
Dutch Harbor
DUT
3299
Dutch Harbor
DUT
Anchorage
ANC
236
Los Angeles
LAX
Mexico City
MEX
237
Mexico City
MEX
Los Angeles
LAX
241
Mexico City
MEX
San Francisco
SFO
240
San Francisco
SFO
Mexico City
MEX
2819
Anchorage
ANC
Fairbanks
FAI
6
Los Angeles
LAX
Washington
DCA
2303
Seattle
SEA
Bend
RDM
2490
Seattle
SEA
Bellingham
BLI
46
Bethel
BET
Anchorage
ANC
811
Oakland
OAK
Kahului
OGG
225
San Diego
SAN
Seattle
SEA
964
Vancouver
YVR
Seattle
SEA
136
Anchorage
ANC
Seattle
SEA
373
Baltimore
BWI
Portland
PDX
922
Seattle
SEA
Baltimore
BWI
2795
Albuquerque
ABQ
Portland
PDX
2797
Albuquerque
ABQ
Santa Ana
SNA
2089
Walla Walla
ALW
Seattle
SEA
874
Anchorage
ANC
Honolulu
HNL
765
Atlanta
ATL
Portland
PDX
3439
Austin
AUS
Portland
PDX
2405
Billings
BIL
Portland
PDX
2551
Billings
BIL
Seattle
SEA
2361
Bellingham
BLI
Portland
PDX
2221
Bellingham
BLI
Seattle
SEA
2070
Boise
BOI
Spokane
GEG
2323
Boise
BOI
Portland
PDX
3484
Boise
BOI
San Diego
SAN
3429
Boise
BOI
Seattle
SEA
2311
Boise
BOI
Salt Lake City
SLC
2071
Boise
BOI
Sacramento
SMF
769
Boston
BOS
San Diego
SAN
3457
Burbank
BUR
Portland
PDX
639
Burbank
BUR
Seattle
SEA
3346
Burbank
BUR
San Jose
SJC
784
Baltimore
BWI
San Diego
SAN
3365
Bozeman
BZN
Portland
PDX
2455
Bozeman
BZN
Seattle
SEA
2749
Colorado Springs
COS
Seattle
SEA
5
Washington
DCA
Los Angeles
LAX
771
Washington
DCA
Portland
PDX
3
Washington
DCA
Seattle
SEA
401
Denver
DEN
Seattle
SEA
2789
Dallas
DFW
Portland
PDX
2036
Eugene
EUG
Portland
PDX
2318
Eugene
EUG
Seattle
SEA
773
Newark
EWR
San Diego
SAN
783
Newark
EWR
San Jose
SJC
2808
Fairbanks
FAI
Anchorage
ANC
3449
Fresno
FAT
Portland
PDX
3477
Fresno
FAT
San Diego
SAN
3495
Fresno
FAT
Seattle
SEA
2147
Kalispell
FCA
Portland
PDX
2549
Kalispell
FCA
Seattle
SEA
2071
Spokane
GEG
Boise
BOI
2049
Spokane
GEG
Portland
PDX
2383
Spokane
GEG
Seattle
SEA
2065
Helena
HLN
Seattle
SEA
871
Honolulu
HNL
Anchorage
ANC
884
Honolulu
HNL
Oakland
OAK
3425
Wichita
ICT
Seattle
SEA
7
New York
JFK
Seattle
SEA
2194
Los Angeles
LAX
Mammoth Lakes
MMH
2342
Los Angeles
LAX
Hailey
SUN
118
Lihue
LIH
Seattle
SEA
2391
Lewiston
LWS
Boise
BOI
2028
Lewiston
LWS
Seattle
SEA
3383
Kansas City
MCI
Portland
PDX
2328
Medford
MFR
Portland
PDX
2452
Medford
MFR
Seattle
SEA
3437
Milwaukee
MKE
Portland
PDX
3423
Milwaukee
MKE
Seattle
SEA
2195
Mammoth Lakes
MMH
Los Angeles
LAX
2437
Monterey
MRY
San Diego
SAN
2628
Missoula
MSO
Portland
PDX
2397
Missoula
MSO
Seattle
SEA
3385
Minneapolis
MSP
Portland
PDX
3355
Minneapolis
MSP
San Francisco
SFO
Top airports served by Alaska Airlines
- Chicago O'Hare International Airport (ORD)
- Dallas/Ft Worth & other airports Airport (DFW)
- Seattle/Tacoma Intl Airport (SEA)
- Los Angeles Airport (LAX)
- Portland Airport (PDX)
- Anchorage Airport (ANC)
- San Francisco Airport (SFO)
- San Diego Airport (SAN)
- Phoenix Sky Harbor Intl Airport (PHX)
- San Jose Airport (SJC)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Spokane Airport (GEG)
- Boise Air Term. Gowen Fld Airport (BOI)
- Austin Bergstrom Airport (AUS)
- Sacramento Intl Airport (SMF)
- New York LaGuardia Airport (LGA)
- Charlotte Douglas Airport (CLT)
- Boston Logan International Airport (BOS)
- Lambert-St Louis Airport (STL)
- Kansas City Airport (MCI)
- Las Vegas McCarran Airport (LAS)
- El Paso Airport (ELP)
- Denver International Airport (DEN)
- Newark Airport (EWR)
- Nashville Intl Airport (BNA)
- Washington Reagan-National Airport (DCA)
- Indianapolis Airport (IND)
- Fairbanks Airport (FAI)
- Oklahoma City Will Rogers World Airport (OKC)
- Reno Airport (RNO)
- Salt Lake City Airport (SLC)
- Minneapolis St Paul Airport (MSP)
- Tucson Airport (TUS)
- Dallas Love Field Airport (DAL)
- Albuquerque Airport (ABQ)
- Philadelphia Airport (PHL)
- Kenai Airport (ENA)
- Juneau International Airport (JNU)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Tampa Airport (TPA)
- Miami Airport (MIA)
- New York John F Kennedy Intl Airport (JFK)
- Little Rock Airport (LIT)
- Raleigh-Durham Airport (RDU)
- Tulsa Airport (TUL)
- Fresno Airterminal Airport (FAT)
- Eugene Airport (EUG)
- Columbus Airport (CMH)
- Medford Airport (MFR)
- Orlando Airport (MCO)
- Detroit Metro Airport (DTW)
- Fort Lauderdale Airport (FLL)
- Kahului Airport (OGG)
- Bend/Redmond Airport (RDM)
- Oakland Airport (OAK)
- Omaha Eppley Airfield Airport (OMA)
- Burbank Bob Hope Airport (BUR)
- Houston George Bush Intcntl Airport (IAH)
- Vancouver Intl Airport (YVR)
- Baltimore/Washington Airport (BWI)
- Santa Rosa Sonoma County Airport (STS)
- Honolulu Airport (HNL)
- Springfield-Branson Airport (SGF)
- Pasco Tri Cities Airport (PSC)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Cleveland Hopkins Intl Airport (CLE)
- Wichita Eisenhower National Airport (ICT)
- Houston Hobby & other airports Airport (HOU)
- Toronto Pearson Intl Airport (YYZ)
- San José del Cabo Los Cabos Airport (SJD)
- Kodiak Airport Airport (ADQ)
- Bellingham Airport (BLI)
- Milwaukee-Mitchell Airport (MKE)
- Kailua-Kona Airport (KOA)
- Grand Rapids Gerald R. Ford Intl Airport (GRR)
- Ketchikan Airport (KTN)
- Bentonville Northwest Arkansas Airport (XNA)
- Abilene Airport (ABI)
- Baton Rouge Ryan Airport (BTR)
- Killeen Fort Hood Regional Airport (GRK)
Alaska Airlines contact information
- AS IATA code
- +1 800 252 75 22 Call
- alaskaair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.