Traveller reviews
Overall rating
7.7
Good
Based on 11,118 reviews
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.2
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Alaska Airlines information
| IATA code | AS |
|---|---|
| Routes | 430 |
| Top route | Anchorage to Seattle/Tacoma Intl |
| Airports served | 95 |
| Top airport | Seattle/Tacoma Intl |
Alaska Airlines traveller reviews
Pros
"Great crew and in-flight movies."
(in 1348 reviews)
"The free WiFi is great!"
(in 49 reviews)
""Decent leg room, pleasant flight.""
(in 121 reviews)
Cons
"The service and entertainment options"
(in 364 reviews)
"It was a short flight"
(in 1480 reviews)
"First class lav was filthy."
(in 104 reviews)
Recent reviews
Traveller rating
6753
2116
1179
984
29
Find reviews that mention:
flight attendants
great flight
crew was friendly
first time
good service
seats were comfortable
flight entertainment
leg room
first class
free wifi
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10.0
Crew was very attentive and professional.
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8.0
Easy flight. Left on time. Arrived prime. Crew was informative when we hit turbulence.
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6.0
It was a good flight just I wasn’t offered snacks or food the entertainment I wasn’t sure how to use it or what it was but other than that it was a good flight
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10.0
On time
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10.0
Direct flight with the standard flight amenities that you expect. The airline executed and delivered their service.
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6.0
The only real complaint I have was the device website did not work for getting back to the homepage “404 not found error” and need more choices in movies, more current titles for guys. Action section was very small.
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10.0
No food as it is a very short flight
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10.0
1. Add Cognac and Brandy to your spirits list! 2. It took over 30 minutes for my luggage!
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10.0
Everything went really smooth! Thank you!
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2.0
Delay was terrible. The seat I paid $43 for was uncomfortable the doorade it super small. I paid over $100 for 6 lbs over weight. Ridiculous.
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10.0
Everytime I Fly Alaska the Staff are on it to a T, their kind and the flight is so relaxing I fall asleep every time. I just nit a fan of the landing part lol who does. All in All I give them a 100 not a 10 a 100. Thank you Alaska Staff for the Safe travels.
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4.0
Got my seat changed during boarding again. Super frustrating but at least it was from one aisle seat to another. Flight was a prop plane that was too small to be comfortable as a large man.
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6.0
Got my seat changed during the boarding process which was unexplained and super frustrating. The flight was a prop plane and was uncomfortable for me as a large man.
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10.0
An easy flight with no issues. That's all I'm looking for
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10.0
It’s a long flight. Next time I may opt for a layover just to get out and stretch my legs and move around a little.
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10.0
The wifi would not support the movie I was streaming o I had to stop watching 10 minutes in because the lag was so bad. Other than that, the flight was great.
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10.0
Friendly staff. Did not like that all the passengers in boarding group 7,8,and 9 had to check their small roller bags due to no more room.
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2.0
They cancelled the flight with only a few days notice … no reason given.
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4.0
immigration process in MX is horrible. entered MX via bus and exited via flight. never received an immigration card upon entry but one is required to depart. immigration card can only be acquired with MX pesos. only place to obtain MX pesos is at airport money exchange at a poor rate. wasted an hour and almost missed flight. this coupled with COVID testing and chaotic airport verification process is extremely off-putting.
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10.0
Amazing service as always
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10.0
Closer to on time departure but a 45 minute delay not so bad.
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10.0
Alaska staff always very friendly. Getting in and out of SJC is a breeze.
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8.0
Every thing good
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10.0
Whole experience was good
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8.0
Both of my flights were slightly delayed. I’ve noticed the standard carry one luggages do not fit in the overhead bins. Wouldn’t it be easier to have people check in their bags when they arrive?
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10.0
Arrived 26 minutes early!
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2.0
Stuck on runway - captain and crew no explanation
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10.0
First time flying in 2.5 years. Couldn’t have gone any better!
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8.0
I overheard flight attendants bad mouthing a passenger in the back. Was unprofessional. Otherwise, flight was good.
review from
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4.0
Flight was delayed many times for different reasons: first it latticed late, then they were short on crew, then we waited for the concessions to arrive, then we lost our takeoff spot, then on landing we were had to wait for a spot. Got in an hour and a half late.
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Alaska Airlines FAQs
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Flight status
Alaska Airlines route map
Top airports served by Alaska Airlines
- Seattle/Tacoma Intl Airport (SEA)
- Portland Airport (PDX)
- San Francisco Airport (SFO)
- Los Angeles Airport (LAX)
- Anchorage Airport (ANC)
- San Diego Airport (SAN)
- Las Vegas Harry Reid Intl Airport (LAS)
- San Jose Airport (SJC)
- Juneau Intl Airport (JNU)
- Phoenix Sky Harbor Intl Airport (PHX)
- New York John F Kennedy Intl Airport (JFK)
- Newark Airport (EWR)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Honolulu Airport (HNL)
- Chicago O'Hare Intl Airport (ORD)
Alaska Airlines contact information
- AS IATA code
- +1 800 252 75 22 Call
- alaskaair.com Visit
Overview of Alaska Airlines
If you will be flying with Alaska Airlines, there are two classes for you to choose from in addition to standard Economy: Premium Class and First Class. Premium Class will offer you several perks, such as extra legroom, complimentary food and drinks, and pre-boarding. For a particularly luxurious trip, opt for First Class, a choice that includes a hot meal, free access to entertainment tablets, and the ability to check two bags for free.
To watch a movie or show during your flight, the airline offers a complimentary app that you can download onto your personal device before take-off in order to save any media that you would like to watch while in the air. During longer flights, travelers have the option of renting a tablet directly from one of the stewards, each of which is equipped with a selection of films, games, podcasts, and access to Wi-Fi. Additionally, you are allowed to use certain messaging applications for free on your cell phone without having to pay for the plane’s Internet.
Although Alaska Airlines flies to over 100 destinations throughout the world, the company’s primary hub can be found in Anchorage, Alaska.
Alaska Airlines has over 6 different planes in its fleet, with a majority of them being either Airbus or Boeing. While the Boeing 737-900ER is known for being able to fit the most passengers and for having the largest First Class area in comparison to the company’s other planes, the Airbus A320-214 can travel the furthest and is commonly used for the airline’s longer flights.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.