|Flights arrive in||Dubai Intl|
|Flights depart from||United Kingdom|
|Flight price||AED 903|
|Airlines||Wizz Air, Ukraine Intl Air, Emirates, KLM, Pegasus Airlines, Gulf Air, British Airways, Etihad Airways|
Pros: The flight was overbooked so they took my wife of the flight
Pros: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!
Cons: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.
Pros: The Check in was nice and polite
Cons: 1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable .
Pros: Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier.
Cons: Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats.
Cons: Seats are terrible.
Cons: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.
Pros: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.
Cons: The plane was very tight
Pros: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.
Cons: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.
Pros: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.
Cons: Unfortunately, due to queue for anti-icing we were delayed.
Pros: Hotel stay on your long hold
Cons: Needs to improve in all sections
Pros: nice people, good food
Cons: the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?
Pros: Crew was good. Food was good.
Cons: Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight.
Pros: Wish there were more leg room
Pros: Food and attentive of the crew.
Cons: The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality.
Pros: Crew was good
Pros: Lovely crew, very helpful
Cons: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation
Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.
Cons: Not having to walk outside in Edinbur4gh to board the flight.
Cons: not really
Cons: Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice.
Pros: Easy; fair prices; budget rates
Cons: no entertainment (N/A)
Cons: 1 hour delay nearly cost me my connection no assistance provided
Pros: Easy smooth boarding. Peaceful flight.
Cons: But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport
Cons: No tv screens. Have to lay for food. Seats dont recline
Pros: Boarding was easy and no delay in departure
Cons: The video sound wasn’t working in the return flight from Beirut to Bahrain
Pros: Boarding was on time and the crew are very nice
Cons: There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour
Pros: Everything went fine, no complains!
Pros: Almost no wait time to get checked in
Cons: Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently.
Cons: Too much money taken by the airline even though I had bought insurance
Pros: Selection of films was good
Cons: BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing.
Cons: The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great.
Pros: The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence.
Cons: I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! And only had very old movies to watch
Cons: The plane, the arrival time and the service
Pros: The crew were very friendly. Engaged in genuine conversation. The aircraft was newish and clean.
Cons: Avoiding Atatürk Airport full stop.
Cons: The food was of very poor quality and no alternatives. Went hungry the entire flight.
Pros: Flight was on time and arrived a bit early. Seat was comfortable.
Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.
Pros: All service and cresws are friendly
Cons: Just keep it up
Pros: Departed on time. Seat was ok.
Cons: Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr.
Pros: I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious.
Cons: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.
Cons: I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment.
Cons: Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day.
Cons: Changing in luggage information was annoying
Pros: We got to our destination.
Cons: There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own
Pros: Staff was nice and felt bad for their company’s policy.
Cons: I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads.
Pros: The flight arrived ten minutes early at our destination.
Cons: Extremely small and uncomfortable seats even for a small person.
Pros: On time departure
Cons: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.
Cons: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.
Pros: The Crew was excellent
Cons: The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive.
Cons: Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?
Pros: On time! Even arrived early
Cons: Pre-selection of Sears, and I could not add my frequent flyer member
Pros: Flight was fine. No complaints there.
Cons: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.
Pros: On time and luggage made it with no problems
Cons: Was great fligh, no hazzle
Pros: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.
Cons: Please see what was written above. There was nothing good about this flight.
Pros: A380s are good aircraft. Emirates entertainment is second to none .
Cons: I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big
Pros: The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable.
Cons: I really can't find anything to complain about.
Pros: Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do.
Pros: Flight was quicker than expected
Cons: Food and the attendants
Pros: Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds.
Cons: Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?
Pros: the crew was nice
Cons: Seat confort on long flights, leg rooms,
Cons: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.
Pros: I love the food
Pros: Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way
Cons: Flight cancelled
Pros: Nice friendly crew, fresh aircraft model, good ticket price
Cons: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem
Cons: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed
Pros: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase
Pros: Over All was good
Cons: They should offer some soft drinks or coffee at no cost for the price we paid
Pros: no comments
Cons: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?
Pros: The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof.
Cons: Couldn’t locate the call button for flight attendants and the lines to the bathroom were long.
Pros: Crew were excellent
Cons: The TV was small and poor resolution and brightness. Also no USB power at my seat.
Cons: Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!
Pros: I am tall and was very happy with the leg room in economy class. Food was tasty.
Cons: Nothing really. Was completely satisfied.
Pros: Crew was great. Boarding was great
Cons: Less air condition towards the end.
Pros: Crew was nice and friendly
Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Pros: quick/efficient boarding - good staff - good food - easy flight !
Cons: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -
Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.
Cons: Not having to walk outside in Edinbur4gh to board the flight.
Cons: Inflight was better than I expected. But needs upgrading air crafts.
Pros: Good service and crew.
Cons: Seats were very very narrow.
Pros: The crew was very nice
Cons: Entertainment system did not work. We asked the stewardess to reset it three times, which was done each time, but was still not working. Seats could have been bigger.
Pros: British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections.
Cons: British Airways in-air entertainment and food options in aconomy leave much to be desired.
Pros: On time.
Cons: Seat spacing is awful.
Pros: Not a lot. Just that the departure was on time.
Cons: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".
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