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Pros: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Cons: If a tooth paste and brush was provided in the little pack it would have made life better.

Pros: Overall is perfect

Pros: The crew was friendly and helpful.

Cons: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Pros: The flight was excellent, and the team worked very well.

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: Some of the crew were amazing and some were grouchy and not very helpful

Pros: Food & entertainment system

Cons: Tight seats

Pros: The crew was very helpful even though English is not their first language.

Cons: Maybe the food expections.

Pros: Punctual

Cons: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Cons: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Cons: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.