Traveller reviews
Overall rating
7.9
Good
Based on 28,935 reviews
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
Find cheap flights on Delta
Return
Economy
Delta information
| IATA code | DL |
|---|---|
| Routes | 1201 |
| Top route | Atlanta Hartsfield-Jackson to Atlanta Hartsfield-Jackson |
| Airports served | 214 |
| Top airport | Atlanta Hartsfield-Jackson |
Delta traveller reviews
Pros
"It was a Great flight."
(in 1432 reviews)
"Flight and crew were wonderful."
(in 2090 reviews)
"The in-flight entertainment was awesome."
(in 381 reviews)
Cons
"Short flight and no problems."
(in 1613 reviews)
"Flight delayed for 2 hours"
(in 2199 reviews)
"Flight was 2 hours late"
(in 141 reviews)
Recent reviews
Traveller rating
4212
2570
1668
752
750
Find reviews that mention:
fly delta
flight attendants
leg room
flight was delayed
crew was great
gate agent
great flight
short flight
flight entertainment
arrived early
seats were comfortable
late flight
later flight
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9.3
Cons: So far nothing.
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9.0
Pros: Entertainment options excellent. Very happy to have my own row seat (exit row).
Cons: Snack options (goldfish, biscotti cookie) getting tired.
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10.0
Cons: Everything was great
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10.0
Pros: Awesome crew and great flight
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10.0
Pros: My favorite airline to travel from Denver to Puerto Rico, round trip, and in Atlanta I will make the stopover, I also feel so safer to travel with my cat ... they are the best airline in everything
Cons: Let people who travel with pets earn extra points for taking them with Delta
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6.0
Cons: Broken tray table literally off its hinges and unusable.
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6.0
Cons: Broken tray table literally off its hinges and unusable.
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10.0
Cons: All was excellent
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7.0
Pros: The crew was amazing!
Cons: We were delayed by several hours
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10.0
Pros: Cleanliness. Safety. Friendly.
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8.0
Cons: The cookies and snacks are terrible. A single sandwich would have been better and not cost that much more t For the airline
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9.3
Pros: I liked the fact I was put into a quality seat after I had booked a normal economy seat. Nice upgrade. I got lots of leg room.
Cons: The flight was delayed because of a maintenance issue. We made up some of the time, but it was an issue.
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10.0
Pros: Amazing Crew, very friendly
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10.0
Pros: I love that the plane has extra space available between seats (with no one in the middle) & that everyone was encouraged to keep their mask on at all times.
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10.0
Pros: The seat súper confortable
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6.0
Cons: The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems.
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10.0
Pros: The crew was fantastic, and the flight was one of the smoothest I've been on.
Cons: N/A
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4.0
Cons: Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff.
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8.0
Pros: Crew was wonderful
Cons: For this COVID to be over
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8.0
Pros: Crew was wonderful
Cons: This COVID to be over
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8.3
Pros: Very spacious.
Cons: Not having a bunch of crying babies.
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7.6
Pros: Very spacious.
Cons: N/A
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8.6
Pros: The crew was extremely helpful and friendly!
Cons: The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip.
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6.3
Cons: Boarding from rear to front.
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7.6
Cons: Comfier seats
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2.0
Pros: Absolutely nothing.
Cons: Honestly everything.
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9.3
Pros: Competent crew
Cons: Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️
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10.0
Pros: Hospitality
Cons: Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias
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10.0
Pros: Yes
Cons: Delightful experience except at SFO checkin.
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8.0
Pros: The accommodation to the military service members!
Cons: Air fresheners should be used on the airplane.
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2.0
Cons: I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !
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2.0
Cons: I contact the airline, because I tested Covid-19 positive, and I didn't want to expose anyone to Covid. I am steel waiting for an answer to change my ticket. When I came to Mexico, the flying from Minneapolis - Houston was good Delta keep everyone social distance. The flight from Houston to Mexico City was AeroMexico was completely full NO SOCIALY DISTANCE TERRIBLE EXAMPLE !
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10.0
Pros: Everything was great!
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10.0
Pros: Nice clean plane and every other seat being open is very reassuring.
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10.0
Pros: Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!
Cons: N/A
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5.0
Pros: Sanitized, open middle seats, comfortable
Cons: We were stuck on the tarmac for 40+ minutes due to our gate being blocked by another plane. We almost missed our connection and had to run through the airport with our luggage and the staff at our second gate yelling “hurry up” at us like it was our fault.
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10.0
Pros: Enthusiastic and honest/informative pilot
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10.0
Pros: Friendly crew
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10.0
Pros: Friendly crew
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10.0
Pros: Friendly crew
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10.0
Pros: Great service
Cons: Friendly crew
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4.8
Pros: Seat was not comfortable for a 3hr flight. Was very disappointed
Cons: Seat, tv, choices, flight attendants speech articulation.
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8.0
Pros: Seat size
Cons: Everything was just fine
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7.2
Pros: A330 plane. I love widebodies
Cons: Be ontime
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10.0
Cons: No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta
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8.4
Cons: We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet
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8.6
Cons: Snacks need some variety
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10.0
Pros: Comfortable seats and the plane was not crowded.
Cons: Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage.
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5.5
Pros: Crew was great!
Cons: Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers.
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8.0
Pros: Customer service
Cons: If was cheaper to Checked baggage
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10.0
Pros: Plenty of room and everything was on time!
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10.0
Pros: Easy
Cons: Wifi
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10.0
Cons: After a very long day .. we slept on that last flight ! ❤️
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10.0
Cons: Again all was perfect
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10.0
Cons: Food
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9.5
Pros: Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack.
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2.0
Cons: I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date.
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7.3
Cons: Cabin too cold and poor snacks so 1980’s.
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7.3
Pros: Easy boarding and very nice crew
Cons: Food
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7.6
Pros: Extra room and fast boarding
Cons: Food
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Flight status
Delta route map
Top airports served by Delta
- Atlanta Hartsfield-Jackson Airport (ATL)
- Minneapolis St Paul Airport (MSP)
- Detroit Metropolitan Wayne County Airport (DTW)
- Salt Lake City Airport (SLC)
- New York John F Kennedy Intl Airport (JFK)
- Seattle/Tacoma Intl Airport (SEA)
- Los Angeles Airport (LAX)
- New York LaGuardia Airport (LGA)
- Boston Logan Intl Airport (BOS)
- Orlando Airport (MCO)
- San Francisco Airport (SFO)
- Las Vegas McCarran Airport (LAS)
- Raleigh Raleigh-Durham Airport (RDU)
- Chicago O'Hare Intl Airport (ORD)
- Tampa Airport (TPA)
Delta contact information
- DL IATA code
- +1 888 750 3284 Call
- delta.com Visit
Overview of Delta
Founded in 1924 and originally known as Huff Daland Dusters, Delta Air Lines is one of the oldest airlines in the world. On top of an operating base in Atlanta, it has additional hubs in Detroit, Los Angeles, Seattle, New York, Salt Lake City and Boston. The largest number of flights are scheduled in and out of Atlanta, which is also the location of the carrier’s maintenance wing.
A combination of Airbus, Boeing and McDonnell Douglas aircraft are operated. Delta Air Lines has a preference for short-to-medium range jets with narrow bodies. Some of the most common models flown are the Airbus A321 and Boeing 737. A number of the fleet are reserved for NBA charted flights, so make sure you keep an eye out for the basketball stars in the airport.
In 2000 Delta Air Lines merged with Korean Air, Air France and Aeroméxico to form SkyTeam. The alliance has grown to be one of the largest in the world and reaches more than 175 countries. Customers are able to benefit from reduced prices and shorter travel times, with the ability to purchase round-the-world tickets. In addition to the SkyTeam alliance, the carrier has entered into several joint ventures with airlines, such as Virgin Australia, to deliver improved services – in this case, it offers nonstop flights between Australia and the United States. Joint ventures are also held with Virgin Atlantic, Alitalia and WestJet.
Passengers can choose between Economy, Premium Economy and Business Class. Starbucks coffee is available for all fares, while the Premium Economy section includes improved dining options and increased leg room. Noise-cancelling headsets, skincare products and Westin Heavenly bedding is provided to Business Class customers.
Delta Cancellation Policy
As the situation changes with coronavirus (COVID-19), Delta will continually update its policies accordingly. Please contact Delta directly for the latest information about cancellation fees. You can find the most up-to-date information on Delta policies here: Delta Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.