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Pros: The flight was cancelled leaving me scrambling and paying extra to get to my destination.

Cons: Do not offer a route that you are not going to or have approval to fly.

Pros: Hainan airline it's just amazing.

Cons: They did everything on high customer expectations level.

Pros: Comfortable, kind staff, and great amenities provided on board.

Pros: I did not like it.

Cons: Don't offer a flight for an overseas destination that you cannot fly to. my flight was canceled so I did not need this connecting flight and had to wait two months for the ticket money to be fully refunded, after many phone calls.

Cons: Delayed too much except that, everything was good

Pros: Very nice service roomy aircraft A350

Cons: From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services.

Pros: Everything was on time and the food and service was good.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: The bread was fresh and food better than other times

Cons: Crew is always aggressive and unfriendly

Pros: Crew was great. Seats were comfortable.

Cons: The airline lost both of my luggage suitcases.

Pros: Seats are comfortable on Business Class. Service is good

Cons: Constant delays specially from CDG! Poor cabin service specially on this flight.

Cons: Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled.

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: Crew and flight where amazing. Thank you

Pros: Short flight

Cons: Being on time

Pros: Crew was very friendly

Cons: the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent

Pros: Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious.

Cons: Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully.

Cons: We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew.

Pros: The crew was kind.

Cons: I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least.

Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Cons: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Cons: Our request for vegetarian meals got lost after a glight was cancelled.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: Everything.

Cons: Nothing.

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Cons: For me this part is not applicable

Cons: Crew on the ground was very rude

Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Pros: Everything! The service was exceptional!

Cons: The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good.

Cons: Outstanding airline either to IST or beyond!

Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Cons: If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight.

Pros: The crew was kind.

Cons: I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least.

Pros: Quiet economy service let me sleep on the redeye.

Pros: FA were ok

Cons: No entertainment

Cons: The ife screen was extremely slow and unresponsive.

Cons: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Pros: Love Lufthansa

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Pros: Crew was outstanding, seats were comfortable. The food was awesome!

Cons: it was perfect.

Cons: I had no vegetarian dinner

Cons: Cabin temperature too warm

Cons: Good

Pros: Crew

Cons: Bathroom was very dirty

Pros: Crew was very friendly

Cons: the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent

Pros: Security and checking in was quick and easy! Crew members were understanding and accommodating.

Pros: Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter.

Cons: Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given.

Cons: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Pros: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Cons: Prices have gone up

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!