AMS
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— AMS
5 Oct — 12 Oct1
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1 adult
Economy
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Wed 5/10
Wed 12/10
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Top tips for finding cheap flights to Amsterdam
- Looking for cheap airfare to Amsterdam? 25% of our users found tickets to Amsterdam for the following prices or less: From Sharjah AED 751 one-way - AED 1,112 round-trip, from Dubai AED 658 one-way - AED 1,122 round-trip, from Abu Dhabi AED 3,020 one-way - AED 2,990 round-trip
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly from United Arab Emirates is November.
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Top 5 airlines flying to Amsterdam Schiphol
Scores according to KAYAK customer reviews8.2
Qatar AirwaysOverall score based on 11891 reviews
8.3Boarding
8.1Comfort
8.6Crew
8.2Entertainment
8.0Food
Airline reviews
The best thing was that the flight was only 20 hours from Ahmedabad, India to Philadelphia with just 3 hours of layover in Doha. Food, entertainment, staff- everything was good.
The best thing was that the flight was only 20 hours from Ahmedabad, India to Philadelphia with just 3 hours of layover in Doha. Food, entertainment, staff- everything was good.
Food sucked
Lahore to Doha was great but Doha to JFK using American Airlines was horrendous
The flight was 4 hours late. We missed our flight to JFK.
Wonderful. Thanks.
Never reached there flight got cancelled 2nd time in a row
There was flight delays due to long ques of on-boarding process.
We had a family traveling to SFO without wearing masks and I have to repeatedly request the flight attendants to ask them to wear their masks. It included elder people to children coughing and sneezing and my seating was amidst them. I had to request the attendant to find me an alternate seating, which turned out to be less comfortable, but better than my allotted seat.
❤️❤️❤️
Pros: "Very organized flight , staff , etc"
Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Cons: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Pros: "Everything is perfect"
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Cons: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"
Pros: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Cons: "Extra leg room, little bigger seats"
Pros: "The crew, the seat and catering"
Pros: "The crew was very friendly throughout the 7-hour flight."
Pros: "Same again the crew were fab"
Pros: "Very comfortable flight and helpful crew"
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Cons: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Pros: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Cons: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Cons: "Transit 9 hours without hotel"
Pros: "Big seat"
Pros: "It was on time."
Cons: "The food sucked."
Cons: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Pros: "All good"
Pros: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Cons: "Food food food"
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Food was good."
Cons: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Cons: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
Pros: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Pros: "On time"
Cons: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
Pros: "Almost nothing"
Cons: "Price"
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Pros: "Service and bartender."
Cons: "Nothing"
Pros: "The quality of service, food, plane and attention was superb."
Pros: "Excellent Service"
Pros: "Attentive service"
Cons: "The waiting room in Qatar airport was freezing! So many cold people who were not properly attired as you don't expect arctic conditions at 1am!"
Pros: "The crew was great, and the food was fine for a short flight. It wasn't great, but appreciated."
Cons: "When I booked, I chose my seats, but then they got changed. I was able to get an acceptable change, but was almost put in a situation where i would not have been comfortable."
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Crew were great"
Cons: "Refreshments"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "There was no wifi on flight"
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Crew was good"
Cons: "Food"
Cons: "No reading light in my seat..."
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Pleasant flight"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Cons: "Nothing"
Pros: "The flight was great."
Pros: "Good multi media access and content"
Pros: "Comfort economy well worth the extra."
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Everything. Staff incredible."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "We love the flight all the way"
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."
That was a Mostly positive experience and good/fast connection
flight was 1 hour late and boarding was horrible and disorganized using a bus
The two legs CDG-WAW WAW-TLV were extremely delayed
Latte 6 hours
Pros: "That eventually I made it to Tokyo via Qatar airways."
Pros: "A very average experience. Nothing amazing."
Cons: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."
Pros: "I liked dinner menu. Not so much breakfast...."
Cons: "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."
Pros: "Food was nice."
Cons: "2hrs delay caused major inconvenience on my schedule."
Pros: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."
Pros: "The seats and entertainment on the screen."
Cons: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Cons: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."
Pros: "Crew was very welcoming and helpful"
Cons: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."
Cons: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"
Pros: "The seat was nice compared to other planes I have been on. The crew was very friendly and even tried to help passengers open a dressing pack."
Cons: "My checked baggage could’ve not been lost, boarding could be organized better."
Pros: "the crew was very good, the seat could be a bit bigger in economy class"
Pros: "Everything ran smoothly."
Cons: "Flight attendants a little cold but not nasty"
Cons: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
Pros: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Cons: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."
Pros: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Cons: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."
Pros: "Not at all"
Cons: "My brother in law lost his connection flight to Bucharest. The flight was 1 1/2 hours late. They don't know what they're doing"
Cons: "Flight cancelled with poor communication."
Pros: "Meals were surprisingly good. Dreamliner."
Pros: "Good entertainment system, even had a few current movies"
Cons: "Food was dreadful. Beverage selections limited. Not enough beverage service."
Pros: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."
Cons: "They lost my baggage"
Pros: "Interior seats in Premium Economy class."
Cons: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."
Pros: "The legs room"
Cons: "The food was bad"
Pros: "Service in business class."
Pros: "Enough space to sit"
Cons: "Everything in English language was barely understandable"
Pros: "The flight was on time. No delays."
Cons: "It was nothing I did not like this time."
Pros: "nothing"
Cons: "everything"
Pros: "Nothing"
Cons: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"
Pros: "The transatlantic plane was great."
Cons: "No alcohol 2/2 flights delayed"
Cons: "the cabin was so hot!"
Cons: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."
Pros: "They had a overbooked flight I volunteer to give way my seat didn't ask for any money and return I lost my seat that I pay for it with no refund!"
Pros: "Very timely and organized."
Cons: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."
Pros: "Customer service was good and flight arrived on time."
Pros: "it was fine and my luggage arrived"
Cons: "seats no food"
Cons: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."
Cons: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."
Pros: "On time"
Cons: "All good"
Pros: "Flowers in the bathrooms."
Cons: "Unhelpful crew, bad food, no complimentary wine."
Pros: "Service, food, entertainment were of good quality"
Cons: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."
Cons: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"
Pros: "Unlike US Airlines where they do nothing on a short flight, they served a snack and drink on a 40 minute one."
Cons: "I have no negative comments."
Pros: "I guess the plane could have been cancelled, so I should be happy with that."
Cons: "Very expensive flights. Both planes were late taking off. Avoid this airline if possible. Also boarding is odd as you have to take a bus to the plane, which is slow, extremely crowded, and inefficient."
Pros: "took off and landed on time"
Cons: "Hard to understand the announcements and the crew, they only spoke polish."
Pros: "Nothing Horrible service"
Cons: "The customer service. The flight attendants have no respect"
Pros: "Got from point A to point B alive and intact."
Cons: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."
Pros: "Nothing to tell seriously"
Pros: "The agents wre wonderful. They kept us up to date and were both polite and professional."
Cons: "The food, It really needs improvement!"
Pros: "Not clean"
Cons: "Not clean"
Cons: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Pros: "Yes"
Cons: "Everything excelent"
Cons: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Pros: "Price."
Cons: "they could offer at least water “on the house”"
Cons: "Delay in boarding, extremely slow."
Pros: "Crew is very nice and friendly"
Cons: "Not enough legroom"
Pros: "Friendly staff, clean olane."
Cons: "Going back and forth to pay for extra luggage."
Pros: "It got me here in one piece"
Cons: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Pros: "Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete."
Cons: "The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in."
Cons: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."
Pros: "The fact that we arrived to Amsterdan"
Pros: "The crew was so nice."
Pros: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Cons: "Lack of entertainment on the flight."
Pros: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."
Pros: "As expected"
Cons: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."
Pros: "Excellent price with good crew and good equipment"
Pros: "No problems, right on time, modern aircraft."
Cons: "Small seats and little space."
Pros: "New plane"
Cons: "They had cancelled our flight and we almost miss it"
Cons: "No free water , snack"
Pros: "What did you like? Price"
Cons: "1. Check-in Agent was rude. 2. Carry-on bag were taken at the Check-in Counter without my permission - and checked through to destination. The carry-on contained an iPad (still in the 'On' Mode) as well as diabetic medication and foods. 3. Flight left an hour late but passengers were not given updates until 15 minutes before we were able to leave. 4. Not much in-flight service and noone came by to collect garbage, empty water bottle, etc."
Pros: "everything was smooth and very convinient"
Cons: "there was no drinking water (unless you buy)"
Pros: "Comfortable seating and pricing"
Cons: "There was nothing I didn’t like. All was as I had expected"
Cons: "Waiting for suitcases"
Pros: "All of it"
Cons: "No room for long legs, reclinable seat in front of me"
Pros: "it got me there"
Cons: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Pros: "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Cons: "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."
Pros: "Interior lighting"
Pros: "- fast two door boarding in Santorini - successful take off, landing"
Cons: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."
Pros: "Crew was friendly"
Cons: "Flight was 1 hour late departing"
Pros: "Prompt and on time"
Cons: "I didnt get a receipt. It said 5 Euros on my receipt"
Pros: "No problems / smaller airport"
Cons: "Que up - many passengers not in line did not follow"
Pros: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Cons: "The flight got delayed and we didnt get notified"
Cons: "leg room in aisle seat"
Pros: "Fast, simple"
Cons: "Had to pay for water"
Pros: "Flight was swift"
Cons: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Cons: "Horrible customer service, old plane. Both flights were delayed. They make you pay for all the little things. Not worth the price."
Cons: "Waited 1 hour and 15 minutes just to get a boarding pass. VERY inefficient!!"
Cons: "No good gluten-free options for food. One can only eat so many peanuts and cheese."
Pros: "It was on time, orderly, everything went well. I like how you pay for weight not amount of luggage."
Cons: "There were no entertainment options."
Cons: "I tried to add a hold luggage in advance via the website but it stated that I had already one, so I didnt add it. Then in the check-in at the counter the girl told me I haven't had any, so I ended up paying 50% more."
Pros: "Amazing, nice aiecraft"
Would have been good to have slightly reclining seats
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
1,5 Hour delayed.
Meal should be included in the price and seats
Bad customer service 😑
Pros: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Pros: "Nothing no drinks, food entertainment nothing"
Cons: "No services and not polite"
Pros: "Nothing"
Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pros: "The crew was good and smart"
Cons: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Cons: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Pros: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Cons: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Cons: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Pros: "Really easy experience - friendly, organized, on time and a great price!"
Pros: "Comfortable flight"
Cons: "No food"
Pros: "Always on time and prices"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Pros: "None"
Cons: "Very bad experience overall"
Cons: "Crew was rude to all passengers"
Pros: "Nothing"
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Pros: "It was ok."
Cons: "Landing was very rocky"
Pros: "Nothing"
Cons: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Pros: "The price"
Cons: "The mass"
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "Not much"
Cons: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Pros: "was not full so had some space"
Cons: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Cons: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Cons: "My bag did not arrive"
Cons: "Late boarding for unknown reason."
Pros: "The air conditioning wasn't worked good"
Cons: "No thing"
Pros: "Easy check-in and boarding."
Cons: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Cons: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Pros: "Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pros: "Efficient and polite crew, nice flight, nice take off and landing."
Cons: "Delayed for 30 minutes."
Cons: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Cons: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."
Pros: "Liked their flexibility and welcome agent was serving us."
Pros: "Nothing in particular"
Cons: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Pros: "Nothing"
Cons: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Pros: "anything"
Cons: "everything"
Pros: "If all you care about is price, then this is the way to go"
Cons: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"
Pros: "As long as I arrive safely, price is the most important thing about a flight..."
Cons: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."
Pros: "Nothing"
Pros: "Delay for almost 1 hour.."
Cons: "Nothing"
Cons: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Pros: "Nothing"
Cons: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."
Cons: "not direct flight"
Pros: "The actual flight to Turkey was ok. nothing horrible happened."
Cons: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
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