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Pros: "NA"
Cons: "NA"

Pros: "Smooth service"
Cons: "The dessert. Change it from always service mousse"

Pros: "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
Cons: "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."

Pros: "Courteous and helpful crew"
Cons: "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."

Pros: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Cons: "Nothing"

Pros: "I got upgraded to business class, only the fourth time in 60 years flying!"

Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pros: "On time. Really fast the check in. Nice crew. Confortable."

Pros: "Staff was very helpful and kind. Very delicious food."

Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Cons: "The seats are cramped just like any other airline."

Pros: "Food & Wine"
Cons: "10hrs of screaming kids in row 12! Ta RDG"

Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Pros: "The flight attendants were amazing. The entertainment. And the comfortability"

Pros: "Quality of Service"
Cons: "-"

Pros: "Great service"
Cons: "I didn’t eat or used entertainment so no opinion on that"

Pros: "Food drink"
Cons: "Knee room tight"

Pros: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Cons: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."

Pros: "Food, no delays, entertainment, price"

Pros: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Cons: "Here is a recommendation. When your business class is empty, and by empty I mean nobody was there, use the available seats or some of them to upgrade some of your loyal travelers. Also, when your business class is empty there is no need to draw the curtains, unless you have something to hide. Your personnel was not in the mood to work today."

Cons: "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."

Pros: "Flight was on time and seating spacious."
Cons: "Preboarding seating was rather limited and the food basic."

Pros: "The food and service were great."
Cons: "Seats were a bit tight"

Pros: "the crew were great clean cabin"
Cons: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "Love it"

Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Pros: "Nothing"
Cons: "They lost my baggage. And i have all my medicine in it."

Pros: "Nothing."
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."

Pros: "Everything was great."
Cons: "na"

Pros: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Pros: "new aircrafts, easy boarding ontime departure and arrival"
Cons: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"

Pros: "Pleasant crew, great quality service, good food."
Cons: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Pros: "The food was amazing."
Cons: "The inflight entertainment didn't work on one of my flights."

Cons: "Delay in receiving luggage ,"

Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Pros: "The crew service and food"
Cons: "The legroom is very limited"

Pros: "Everything from check-in to coming back home was great. The most friendly crew, clean cabin and lavatories. The food was excellent and plenty. The best part was that I could check in 2 luggages per person in addition to the carry-on!!! Yes 2 pieces! Can't forget the little pouch they give you with slippers, socks, tooth brush kit, ear plugs, and the sleep mask for your eyes. By industry standard, the head phones are better than most other. You feel like a first class traveller in economy when you compare to a similar booking with other european airlines."
Cons: "Because of the fact that they are a part of star alliance I thought that we would be stacked like economy cargo as done with lufthansa, swiss, sas, austrian etc., but turkish airlines completely lives up to and is the star in that alliance, something their partners can learn from."

Pros: "The boarding and food."

Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Pros: "The age of the plane and the crew."
Cons: "Pre boarding took longer than what it should be"

Cons: "Seat was small and squeezy. More variety for food needed."

Pros: "Spacious, nice, friendly, I didn't eat the food because I have dietary restrictions but it looked good."

Pros: "Food."
Cons: "Lousy boarding, we were standing on the bus for a long time, in front of the not ready airplane. Entertainment was bad, the sound plugs didn't work properly, the movies kept breaking off. Not a standard we were expecting at all :("

Pros: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Cons: "Took a while to board the plane a lot of standing around it seemed for no reason"

Pros: "Staff was very nice and friendly. Overall, it was a good flight"

Pros: "food, entertainment"
Cons: "too small legroom, waiting for the boarding in the Airport was crowded"

Cons: "I didn't go and was refused my refund"

Cons: "In contrast to my former experiences at different airports in Zurich, Boston and Istanbul, the check-in staff at Tabriz airport were really rude and non-cooperative. I had hard time checking in and my belongings inside my back pack was rejected due to less than 1 kilo excess weight. The behavior was unacceptable. I might reconsider taking Turkish flights from smaller airports in future, or taking it at all."

Pros: "I was a nice flight"
Cons: "If was more internment would be better"

Pros: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Cons: "737 B 800 seats don't recline much like Turkish air or Saudia!"

Pros: "Everything"
Cons: "Nothing"

Cons: "Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions"

Cons: "Food was not it should be for business class"

Cons: "Very nice trip"

Cons: "Great"

Pros: "Direct flight"
Cons: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."

Cons: "OUr departing flight was delayed almost 1 1/2 hours, resulting in a missed connection in Cairo -- this is not uncommon. The connecting flight waited 6 minutes, then left us. Arranging an alternative (through Rome & onward by late evening) was done , but no one was at the transfer desk for an hour."

Cons: "Nothing"

Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."

Cons: "It was all great"

Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"

Pros: "Short flight, very efficient. No extra fees for baggage."
Cons: "Cabin staff could have been a little more friendly."

Pros: "yes"

Pros: "Nothing"
Cons: "Flight v delayed"

Pros: "yes"

Cons: "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."

Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"

Pros: "Good on flight entertainment."
Cons: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."

Pros: "It was ok"
Cons: "It was ok"

Pros: "It got me there"
Cons: "No good movies"

Pros: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Cons: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Cons: "Prices should be lowered and more direct flights from EWR airport."

Pros: "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Cons: "Boarding as usual un organized."

Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Pros: "Flight was on time and I appreciate that."

Pros: "Clean and roomy"
Cons: "Poor food and entertainment system is unusable."

Pros: "Bathroom was clean, food choices, good entertainment"
Cons: "Food was not hot, left late"

Cons: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."

Cons: "Nothing"

Pros: "no food no entertainment"

Pros: "Crew was very polite"
Cons: "Checkin was disorganised"

Pros: "Flight wasn't packed. Reasonable room for carryons. Seat next to me was open, though most seats were full."
Cons: "There was a late gate change in Cairo, which was not communicated to the new gate personnel. They were not ready to receive, there was no female screener which required a delay for the ladies to enter the gate area, and the plane was late leaving. Not a crisis, but was entirely avoidable. Also, I suggest avoiding long layovers in the Cairo airport. There are few chairs outside the eating areas."

Pros: "smooth flight"
Cons: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."

Cons: "Check in employee playing games on his phone instead of talking to me"

Cons: "Ran out of chicken meal"

Pros: "Crew was super nice and helpful. Flight schedule was on time."

Pros: "The timing is so accurate as well they were so fast getting everything done."
Cons: "Most of the crew are really professional but few were little bit aggressive."

Pros: "Big Jet, Clean and very good service."

Pros: "Food needs improvement"

Pros: "Inexpensive fair."
Cons: "Little interaction with crew"

Pros: "Timing perfect on time, curious crew members. ."
Cons: "N/A"

Pros: "Everything"

Pros: "The crew whas nice but smill od airplane whas very bad"
Cons: "Upgrade the airplanes"

Pros: "Nothing"
Cons: "Delay 2 hours"

Pros: "Awesome"

Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."

Cons: "There were announcements about the flight being delayed which were difficult to understand. On announcnent of the boarding procedure, families with children were not given priority and all passengers were called on together raher than by rows (BACK TO FRONT) so boarding could take place without delays!"

Pros: "No problems. As could be expected. Would do again."

"Horrible airline and airport"

Pros: "Great crew, gently made sure we had our masks on."
Cons: "Boarded some passengers very early and had to wait on bus and plane for other passengers who boarded at normal time."

Pros: "The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane"
Cons: "Communication"

Pros: "Nothing Horrible service"
Cons: "The customer service. The flight attendants have no respect"

Cons: "Water for free"

Pros: "Nothing I like!"
Cons: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"

Pros: "Nothing to tell seriously"

Cons: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"

Pros: "The agents wre wonderful. They kept us up to date and were both polite and professional."
Cons: "The food, It really needs improvement!"

Pros: "Not clean"
Cons: "Not clean"

Pros: "Friendly check in!"
Cons: "Extremely hot boarding and no air conditioning while waitin to taxi to runway."

Cons: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"

Pros: "Yes both are good"
Cons: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"

Pros: "Yes"
Cons: "Everything excelent"

Pros: "clear information. good staff.good boarding return flight."
Cons: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"

Pros: "Price."
Cons: "they could offer at least water “on the house”"

Pros: "Nice crew and pilots! Good food and beverage selection"
Cons: "No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain"

Pros: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Cons: "Nothing"

Pros: "Crew is very nice and friendly"
Cons: "Not enough legroom"

Pros: "Seats were more comfortable than I expected."
Cons: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."

Pros: "Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete."
Cons: "The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in."

Cons: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."

Cons: "Not much food choice otherwise a really good flight"

Cons: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."

Pros: "Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great."
Cons: "You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap."

Pros: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."

Pros: "We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going."
Cons: "Nothing."

Pros: "As expected"

Cons: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."

Pros: "Prompt, courteous and professional"
Cons: "Everything was great"

Pros: "Excellent price with good crew and good equipment"

Pros: "No problems, right on time, modern aircraft."
Cons: "Small seats and little space."

Pros: "New plane"
Cons: "They had cancelled our flight and we almost miss it"

Cons: "No free water , snack"

Pros: "everything was smooth and very convinient"
Cons: "there was no drinking water (unless you buy)"

Pros: "Seats were comfortable, crew were very kind"
Cons: "Boarding took too much time"

Pros: "The crew was nice."
Cons: "It was impossible for me to reserve seats in advance. I tried online and via text messaging with the airline directly. I was finally told, after multiple attempts and many texts messages back and forth with a representative, that I could only reserve my seats during check-in at the airport because my ticket had been purchased via another airline/ service (I had connecting flights). This was very frustrating. Also, the seats on the plane were very uncomfortable, there's no room, and I'm not a large person. When they offered something to drink, I asked for water and had to pay 2.80 for it, there were no snacks. I would not fly this airline again."

Pros: "All of it"

Pros: "Nothing"
Cons: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."

Pros: "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Cons: "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."

Cons: "The flight was delayed for about an hour and I don't remember there was an explanation for the delay. Also, the check in counter also opened late from the time it was mentioned."

Pros: "Interior lighting"

Pros: "- fast two door boarding in Santorini - successful take off, landing"
Cons: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."

Pros: "Agents at the check in counter in Lisbon"
Cons: "Green seats"

Cons: "I didnt get a receipt. It said 5 Euros on my receipt"

Pros: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."

Cons: "leg room in aisle seat"

Pros: "Smooth check in nice crew - not too complicated"
Cons: "would be nice to have a complimentary glass of water but all beverages and snacks are paid separately"

Pros: "The crew was fantastic. Very professional and responsive to passenger needs."
Cons: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."

Pros: "Lovely crew. Was glad to be able to move to an empty row. Flight attendants were very accommodating with tea & letting me borrow a pen. Super quick flight once we got off the ground."
Cons: "Flight was delayed, but more than that - WHERE ARE THE TRANSAVIA SIGNS AT THE AIRPORT?! I flew out of Orly, which is a nice, small airport that looks like a ghost town on one half of the check-in terminal. There are electronic kiosks which look like check-in kiosks but they don't work, and a whole floor of empty check-in booths with NO SIGNS as to where to go. I had to go to the information desk to find out where your check-in staff was - which is quite frustrating for a person who travels as much as I do. This should be easy, right? The trains in Paris are under construction during the summer. The whole transport system is screwed up (also lack of signs as to where to actually catch your train). So you're ALREADY stressed about catching your flight, and when you show up at the airport the check-in terminal (where is appears Transavia is located) is EMPTY?! That is RIDICULOUS. I am NOT a tourist. I LIVE & WORK all over Europe as an artist. I don't appreciate this sick twisted pleasure that some Europeans have in seeing confused tourists rush around like chickens with their heads cut off when their own infrastructure breaks down...because it DOESN'T JUST AFFECT THE TOURISTS! It's not cool. It's sadistic & a really crappy way to treat people who are just trying to appreciate and learn about your culture while supporting your economy while they're at it. A little bit of consideration goes a LONG way. And when it's severely lacking, as it was in this case, it makes me want to take my business & creative projects elsewhere. You have a whole Transavian UTOPIA one floor down from the main level. How about a few big TRANSAVIA SIGNS saying "ONE LEVEL DOWN" that tell people where to go instead of making everyone confused and mad when they're already in a rush to catch their plane?! How about a little empathy - seeing travel from the perspective of the TRAVELER? Just saying."

Pros: "Good legroom"

Cons: "Just perfect and on time"

Pros: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Cons: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Cons: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."

Pros: "The flight was very uncomfortable and dirty"

Pros: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Cons: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"

Cons: "The set it was so bad"

Pros: "Cheap ticket prices"
Cons: "Bad in plane services Very bad in payments Lake of latest aviation regulations"

Pros: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Cons: "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Pros: "Free cup of ice."
Cons: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Cons: "No tv screens. Have to lay for food. Seats dont recline"

Pros: "Friendly staff. Comfortable plane"
Cons: "Delayed but only 15 min"

Pros: "Comfortable flight"
Cons: "No food"

Pros: "Got to Barcelona eventually"
Cons: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Pros: "Nothing"
Cons: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"

Pros: "The tickets were relatively inexpensive."
Cons: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."

Pros: "The first leg of my trip was good."
Cons: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Pros: "Everything was smooth from boarding to landing."

Cons: "Landing was very rocky"

Pros: "seats. comfort flight price"
Cons: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"

Pros: "Ontime departure and arrival. Friendly crew. Comfortable."
Cons: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."

Cons: "Huge delay from my flight to Turkey and again a delay returning to Germany."

Cons: "Not much"

Pros: "Not much"
Cons: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."

Pros: "The price"
Cons: "The seats"

Cons: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."

Cons: "Late boarding for unknown reason."

Cons: "Late boarding for unknown reason."

Pros: "Nothing"
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Pros: "Crew was very nice. Seats were comfortable."
Cons: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Pros: "We did an error in booking the return date, & found no point of contact to change the date"

Pros: "Quick flights"
Cons: "Long layover in inexciting airport Long, congested lines to board planes"

Pros: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Cons: "Flight took off late, no food or entertainment available"

Pros: "Roomy, comfortable seating. Clean and modern."

Cons: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Pros: "Great team and great pilot everybody to the baggage people were excellent!"

Pros: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Cons: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."

Cons: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"

Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."

Pros: "Price"
Cons: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Pros: "Although the previous flight was late, the boarding has waited for us to come."
Cons: "The staff's English was not understandable at all even for a native speaker."

Cons: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."

Cons: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."

Pros: "Plane is ok, clean, good condition"
Cons: "Almost no service. Cheak in took 2 hours!"

Cons: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"

Pros: "nothing."
Cons: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."

Cons: "Air traffic control delays at Istanbal SAW on departure was about 40 mins. Airline blamed it on ATC rather than themselves but weatehr was good, no obvious reason for delays except heavy traffic which surely must occur every day. Airlines should build ATC delays into schedule. Sabiha Gokcen airport shops are masively overpriced which means I will avoid transiting through there."

Cons: "Terrible boarding procedure at Basel. Had to stand in line for about 30 mins waiting to board."

Cons: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."