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Pros: Friendly competent staff

Cons: Nothing in particular

Pros: The seats were great. The crew were very personable and accommodating.

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Pros: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!

Cons: I slept most of flight, boarding was okay.

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: entertainment, good movie choices

Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!

Cons: Chairs are small

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Cons: Free wifi

Pros: One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems.

Cons: I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Cons: No tv screens. Have to lay for food. Seats dont recline

Pros: The flight was very uncomfortable and dirty

Pros: This flight had the best crew so far in my experience with Aeroflot.

Cons: I wish they had enough blankets for all passengers, especially since it gets chilly/breezy during the flight, especially overnight flights when people are sleepy. A pillow would have been very useful too, as the seats are too curved.

Pros: The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks.

Cons: We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure.

Pros: Timely

Cons: Better boarding experience with consistency in allowance for appropriate carry on luggage.

Pros: Helpful person to check us in (though online check in didn't work).

Cons: We were really afraid from istanbul to beirut.

Pros: Comfortable flight

Cons: No food

Pros: Really easy experience - friendly, organized, on time and a great price!

Pros: They delivered me my order sanwhich and flight was on time

Cons: The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight

Cons: They broke my guitar

Cons: Our luggage was lost and the flight was 1.5 hours late.

Cons: Amazing

Pros: Extremely nice crew!

Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room

Pros: Crew was awesome.

Cons: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Pros: Crew was great

Cons: They lost my luggage and zero leg room for economy seating for anyone over 5’10

Pros: Service

Cons: I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to

Cons: The departure was slightly delayed. But the on-board experience was great.

Pros: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Cons: Maybe, some entertainment???? But still a good flight even without it.

Pros: Not so comfortable and no any food or drink beverage for free of charge

Cons: They should at clean and provide food and drink for free of charges

Pros: Punctuality

Cons: Comfort and food

Cons: Staff smile more. More room.

Cons: They broke my guitar

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Pros: - relatively new plane, but honestly that's it...

Cons: It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices.

Pros: Yes

Cons: Better food choices.

Cons: There was wery cold on the plane.

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully.

Cons: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations

Pros: The crew were really welcoming, which is not always common on BA.

Cons: The entertainment system is tired, and the selection could be a lot better.

Pros: One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems.

Pros: Always on time and prices

Cons: Nothing

Pros: Good value/price ratio.

Pros: I may never travel with this airline

Cons: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Pros: Security was at a high level

Cons: Food and attention

Pros: Great service onboard

Cons: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal

Cons: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.

Pros: Crew was great

Cons: They lost my luggage and zero leg room for economy seating for anyone over 5’10

Pros: Nothing really

Cons: The airline should at least provide a snack. It's 4 hrs of travel.

Cons: I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Cons: Free food and alcoholic beverages

Pros: Easy check-in with great allowances for hand baggage and checked baggage.

Cons: Flight was delayed slightly but probably not the fault of the airline.