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Cons: 2 hours delay!

Terrible

Pros: Nothing about it

Cons: They didn't even take us!

TRAVEL BY AIR IS A NECESSARY EVIL

Pros: Hard working on board crew

Cons: check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Cons: Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future.

Pros: Ricaro seats often broken and backs don’t stay in the upright position.

Cons: Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!

Pros: The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

Cons: I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.