2.0 Mediocre6 Dec 2021
SIXT are the wort among all Rent a car companies in terms of Client assistance, services and facilities, i told my company to leave them as desperate choice, i will avoid dealing with them, and will advice everyone i know not to deal with them.
10.0 Excellent19 Oct 2021
I liked it all.
1.9 Horrible8 Oct 2021
They cacelled mu reservation without telling me the reason, and i diacovered only one day before my trip!
1.9 Horrible13 Aug 2021
My airline ticket changed last minute (military) and I didn’t have the option to get a refund for my rental car (I cancelled the reservation within 24 hrs). I would have even settled for a partial refund, but the option for such doesn’t exist. The only “customer service” this company has is an automated phone loop that leads to nowhere. DONT USE THIS COMPNY NO MATTER WHAT!!!!!!!!! Absolute rip off!!!
1.9 Horrible7 Aug 2021
I received a quote and reservation through Kayak for US$280 but upon arrival in Europe, Sixt charged me 280 EUROS, which means a 20% price increase. When paying Sixt informed me that they could not accept my Apple Credit card (which is a Mastercard). They forced me to use an alternative card which resulted in an unfavorable US$/Euro exchange rate (4% more) and an added 3.5% convenience fee. I consider this fraud.
10.0 Excellent3 Aug 2021
Easy pick-up and drop-off. Fantastic car. Excellent service. Thank you!
1.9 Horrible31 Jul 2021
We rented a large luxury SUV. When we got to Amsterdam airport, Sixt gave us a Jaguar Ipace which is not an suv but a crossover. Our luggage did not fit in the back and we had to travel for a month with luggage at our feet and on the middle seat, which made the trip uncomfortable. There was another Much larger SUV, BMW x3 available but they wanted substantially more money. The Jaguar also only went 300 kilometers on a charge, not 400 the the agent said it would. There were not a lot of chargers available on our journey and many were broken. This vehicle made our trip terrible and stressful.
7.9 Good26 Jul 2021
reserving through Kayak worked better than going direct with Sixth!
8.0 Excellent4 Jul 2021
clean and nice car, easy pick upthe key didn't work at one point and we were locked out. had to call customer service to unlock the door. we dropped the car off at 10:30pm, was told to park on the street, had to pay 24 euro(in fact, 48 euro because of parking meter malfunction) for over night parking which was unnecessary and added to overall cost. Other than that, it was a good experience. if there is a way to get the parking reimbursed, that would be super.
10.0 Excellent25 Jul 2020
Staff were excellent They are well trained, knowledgable and provided the best advice. Really impressed with the service that they offered. Thank you!