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C/ Salud, 3, 28013 Madrid, Madrid
0.7 km from
The location was GREAT!!!!! One block away from main street, so quiet in the evening, and perfect during the day. I would definitely stay here again!!!
Discovered bedbugs before going to sleep. Had to pack up my belongings in the middle of the night and move hotels. Staff had said they were going to pass along my contact information to the manager. Days later and I've heard from nobody.
Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning. The rooftop pool is subpar (tiny) and has woefully inadequate seating.
Location and cleanliness all signs are in Spanish. the hotel is not designed for international visiters.
-The location was great -Staff was very helpful -The pool and roof deck were amazing -Hotel was very clean -The wifi was slow and it had a two device limit -The room was somewhat small
Only the pool is the only big pool in Gran via sed the is open till 9 pm when summer time in Madrid is light till 11 pm First when I arrive after long fly from New York the told me the room no ready I bin waiting from 9 am till 2:30 pm service sooo slow line for the front desk is over size waiting and the worst the don't speak English well , when I get the room finely it was look sooo different from the pic and so small that I was can move there I sleep I wake up and I cancel all my rest of the stay in this hotel and I go to other hotel horrible experience never recomed this hotel
Their elevator is so unique! Very clean, amazing location for the money. Staff was really nice and helpful
I like its location ,near to metro stations (Callao and Sol) and well deserved . Also, breakfast buffet tasteful and good service . The room was confortable and space of its bathroom nicely shaped . This hotel is quite silence . Staff working at the Front Desk (ridiculous space !) lack of professional skills. Indeed , a no smart people . Also, at the first day of my stay (6 nights) , and in spite of my previous on line booking, they gve me a room without windows in the 1st floor .Smaller and noisy which standart can be compared with a one star in Eurpean hotel.
The room was a nice size, the bed was comfortable and the free wet bar came in handy. Beautiful decor and loved the double window/terraces...made the room feel romantic, bright and quaint.
Overpriced - offering poor value for money. I wouldn't stay here again. I also booked a Double/Twin room and received a single room.
Incredibly helpful staff, thank you very much for your help and kindness during our visit.
hotel had a great central location near lots of great bars and shops.staff very good toilet had damp smell
Location. Beautiful hotel. No bellboy service.
luxurious,comfortable room & bathroom. perfect location.totally worth! breakfast price was high -15eur
Kids enjoyed the bunker bed.
location was very centric they advertise that they have parking and they do not. Staff was friendly but did not go above and beyond compared to other hotels during this trip.
The staff was extremely friendly and the location was great. We had a room without a window. I recommend that if you stay at this hotel, ask for a room with a window. M
Location , bathroom Bed was not comfortable, and makes sounds (skweeks). Elevator is very small. No one helped us with the luggage.
Great rooms, very cozy hotel, and in a great location. Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
the location is very close to the metro station (plaza de espana) on gran villa street. the stuff are helpfull and do speak english the room is small, not very comfortable. the internet for 1 hour is 6 euro. rooms are not sound proof as they said, but any how it is location and it is price are good comparing it with other hotels at same location
Clean and great part of the city Food was not offered later at night
good position near the metro and the most interesting place. the only bad thing was the water coming out from the bath and shower.