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Atocha 123, 28012 Madrid, Madrid
0.3 km from
Friendliness of staff. Good variety of breakfast available. Professional look throughout the hotel, all aspects. The location is amazing, so close to so many bars and restaurants. Bus stop just around the corner, which you can take straight to the football stadium.
Hotel was very nice, modern and rooms spacious and stylish The staff are abismal. Receptionists act as if you are annoying them, restaurant staff are rude and do not ever smile, the only nice ones are the cleaning ladies. This doesnt normally bother me so much but they were just so depressingly unpleasant it did affect my stay without a doubt. They should sack the lot of them and start again with the amount of people who need a job in Spain at the moment!
Location is great. Very luxurious hotel. Highly recommend.
Nice rooms. Nothing significant.
Location close to the train station.
Location near rail station General condition of the rooms was fair. Sheets, towels, bedding are very thin and worn. Furnishings from second hand shops.
The staff were friendly and efficient. It was extremely clean and comfortable. Ours was just an overnight stay as we were catching a flight the next day. We were upgraded to a premium room which was really nice, however on entering the room you could smell it was a smoking room which we didnt want but within minutes at reception they changed our room without a problem and we still got a premium room! I needed to print something off for business which was done for me without any problem but I thought 15cents a page a bit steep pricewise, other than that, perfect!
Accesibility. It was a step away from the Metro, and very close to shopping and restaurants that were pretty reasonable compared to Gran Via.
Location, Staff, price Air conditioning noisy
Great location in Madrid. Close to train station,Prado,downtown Madrid. Easy walking around area. Restaurant was very good and convenient.