Materass and pillows amazing. Good breakfast
4 stars
Crowne Plaza Madrid Airport
Photos of Crowne Plaza Madrid Airport
Overview
Located in Madrid, Crowne Plaza Madrid Airport is within a 10-minute drive of Madrid-Barajas Airport and offers a sauna. It has a gym, as well as an airport shuttle, a 24-hour reception and a 24-hour business centre.
Crowne Plaza has recently been refurbished and offers a currency exchange, a concierge and a car rental desk. In addition, the multilingual staff are available to provide local information.
Crowne Plaza Madrid features bright rooms equipped with a hair dryer and a mini bar, plus all the essentials to ensure an enjoyable stay. There are also honeymoon suites available.
Crowne Plaza Madrid Airport features both restaurant and bar where guests are able to relax at the end of the day with a meal and a drink. Packed lunches are available for sightseers.
Latest deals for Crowne Plaza Madrid Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Crowne Plaza Madrid Airport
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Tile/marble floor
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Crowne Plaza Madrid Airport
8.6
Very good
4285 verified ratings
Wonderful
2438
Very good
812
Good
537
Okay
205
Fair
152
Mediocre
67
Poor
74
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many highlighting the poor location and customer service. However, the amenities, including the free airport shuttle and cleanliness, were positively noted. Some guests appreciated the spacious rooms and helpful staff, but issues with bed comfort and limited food options were also mentioned.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
1231 reviews
8.6 out of 10
145 reviews
8.4 out of 10
26 reviews
8.8 out of 10
8 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing to hate
Pros (+) Clean property
Cons (-) Wake up call promised but was made an hour late - desk clerk wrote down wrong time Shuttle bus driver was very grumpy and rude to the passengers Hotel policy is if they fail to make a wakeup call as requested, the nights stay is free. I wrote them a letter about this and they never responded Very poor restaurant facility, all food appears to be frozen and then microwaved. Avoid!
Pros (+) This hotel is maybe the best I’ve ever stayed in. The rooms are absolutely luxury from bedding, pillows, shower OR bath, minibar, cleanliness. This hotel is absolutely top notch. There’s a free airport transfer too. The staff are friendly and there is fabulous food in the bar. I can’t say one bad thing about this place.
Pros (+) Convenience close to airport and great facilities and breakfast!
Pros (+) Courteous staff and impeccably clean.
Pros (+) Convenience and the room was sufficiently large to accommodate 4 people.
Cons (-) The restaurant food was not so good. Frozen pizza.
Cons (-) they were unable to provide extra pillows.
Location
Calle De Lola Flores, 1, 28022 Madrid
What's nearby
- Las Ventas10.3 km
- Community of Madrid Sports Center11.2 km
- Estado Santiago Bernabéu12.4 km
- Paseo de la Castellana12.5 km
- Parque del Retiro12.5 km
- Plaza de Cibeles13.1 km
- Museo del Prado13.2 km
- Teatro Español13.8 km
- Plaza de Santa Ana13.9 km
- Puerta del Sol14 km
- Madrid City Centre14.2 km
- Plaza Mayor14.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Crowne Plaza Madrid Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city centre | 14.0 km |
Nearest airport | Madrid Barajas |
Distance to airport | 4.6 km |