Pros (+) Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons (-) The rooftop pool is subpar (tiny) and has woefully inadequate seating.
5 stars
Hotel Urban,a Member of Design Hotels
Photos of Hotel Urban,a Member of Design Hotels
Overview
Providing an outdoor pool, a Jacuzzi and a rooftop terrace, Hotel Urban Madrid is close to nearby attractions, including Gran Via, Plaza Mayor and Museo del Prado. A short walk from Atocha Metro Station, the hotel's convenient setting makes it an ideal place to stay while in Madrid.
Those staying at Hotel Urban Madrid are invited to take advantage of the relaxation amenities, which include a Turkish steam bath. Convenient services include an express check-in/check-out feature and a luggage storage facility. A tour desk is in-house and Sol Metro Station is minutes away on foot, making it convenient for guests to explore the local area and its attractions.
Recently refurbished, the hotel has 96 chic rooms. Ironing facilities, a mini bar and wireless internet access can also be found in each.
Hotel Urban Madrid's on-site cocktail bar offers guests an ideal spot to relax with a beverage. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar. There is also the added advantage of an on-site restaurant.
The position of the hotel allows easy access to many tourist attractions by foot. La Latina and Plaza de Cibeles are within walking a distance.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Urban,a Member of Design Hotels
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
General
- Seating area
- Slippers
- Inner courtyard view
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Pool and spa
- Rooftop pool
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool with a view
- Steam room
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
- DVD player
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Spa bath
- Hairdryer
- Bathrobe
- Private bathroom
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Hotel Urban,a Member of Design Hotels
9.0
Wonderful
1857 verified ratings
Wonderful
1221
Very good
299
Good
152
Okay
76
Fair
45
Mediocre
26
Poor
38
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and exceptional service, with many praising the staff's friendliness and helpfulness. Cleanliness and design were also highlighted positively, although some guests noted issues with noise levels between rooms and the size of the gym and pool. Additionally, there were comments about the room size and comfort of the beds, indicating that improvements could be made in these areas.AI-generated from customer reviews
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Score by provider
9 out of 10
445 reviews
9.1 out of 10
5 reviews
9.4 out of 10
2 reviews
All reviews
Pros (+) As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good...
Cons (-) The size of the gym and the pool!!
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Location
Carrera San Jeronimo 34, 28014 Madrid
What's nearby
- Teatro Español227 m
- Plaza de Santa Ana275 m
- Puerta del Sol0.4 km
- Madrid City Centre0.6 km
- Plaza de Cibeles0.6 km
- Museo del Prado0.6 km
- Plaza Mayor0.7 km
- Teatro Real1 km
- Plaza de Oriente1.1 km
- Parque del Retiro1.2 km
- Palacio Real de Madrid1.3 km
- Plaza de Espana1.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Urban,a Member of Design Hotels
Low season | April |
|---|---|
High season | October |
Average price (weeknight) | AED 1,321 |
Average price (weekend night) | AED 1,494 |
When to book a room at Hotel Urban,a Member of Design Hotels
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city centre | 0.4 km |
Nearest airport | Madrid Barajas |
Distance to airport | 13.3 km |