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The Westin Palace, Madrid
Best Designer Vibe

Plaza de las Cortes, 7, 28014 Madrid, Madrid, Spain
+34 913 608 000

AED 742+

Overall guest ratings

8.7/10 Excellent
Based on 1,686 reviews

Review highlights

  • 9.7
  • 8.8
  • 6.7
  • 6.0

Good to know

  • Nice building
  • Luxurious Hotel
  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

    show all

    About

    Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. It was ranked as one of the world's best hotels by Condé Nast Traveler’s 2010 Gold List. Topped by an enormous stained glass dome, the regal building has been a center of Spanish society for almost 100 years. It boasts meeting rooms, restaurants, bars, shops, a beauty parlour, and a WestinWORKOUT® Fitness Studio overlooking the city. The 467 guest rooms and spacious suites have been updated with all modern conveniences and with the Heavenly® Bed and Heavenly® Bath. Rooms are exquisitely decorated with antique furnishings and original mahogany and plaster details.

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    Starwood Hotels

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Laundry facilities
    • Spa
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,686 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.0 "Great parking, according to 80%."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.5 "85% said the concierge service was amazing."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.8 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
      9.6 "96% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
    • 7.8 "Tasty food."
      8.5 "85% loved the menu selection."
    • 6.7 "Average cleanliness."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.1 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 4.8 "Value below average."
      0.7 "93% said beverages were too expensive."
      2.0 "80% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 961 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 7.8 "Good vibe."
      9.3 "93% thought the hotel was luxurious."
      9.4 "94% enjoyed the friendly atmosphere."
      8.1 "81% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 7.2 "Good bar."
    • 6.4 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 4.9 "Internet is poor."
    • 4.4 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 421 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 7.2 "Good vibe."
      9.0 "90% thought the hotel was luxurious."
    • 6.1 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
    • 4.9 "Internet is poor."
    • 4.7 "Value below average."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 33 reviews
    • 9.8 "Terrific location."
    • 7.9 "Good service."
    • 5.4 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 269 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.3 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 5.8 "Rooms are ok."
    • 4.4 "Value below average."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Luxurious Hotel"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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