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Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

AED 213+

Overall guest ratings

6.7/10 Good
Based on 1,280 reviews

Review highlights

  • 8.8
  • 5.0
  • 3.9
  • 3.8

Nearby

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    About

    With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from National Library and National Archaeological Museum of Spain. This aparthotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 132 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones and refrigerators, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Room service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Laundry facilities
    • Laundry service
    • Kitchen/Kitchenette
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,280 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Average value."
    • 5.0 "Service is ok."
      4.6 "54% indicated the reception staff was not good."
      0.9 "Bad housekeeping, according to 91%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Bar is not good."
    • 3.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    6.4 Good
    Based on 409 reviews
    • 9.0 "Terrific location."
    • 6.3 "Average value."
    • 4.9 "Service is below average."
      4.6 "54% indicated the reception staff was not good."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.9 "Awful rooms."
      2.8 "72% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "72% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.6 "94% had problems with the shower."
      2.0 "80% were unsatisfied with the kitchenette."
      1.9 "Air conditioning was criticized by 81%."
      2.7 "73% thought the tv was sub-standard."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    Based on 627 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Average value."
    • 4.2 "Service is below average."
      4.8 "52% indicated the reception staff was not good."
      1.1 "Bad housekeeping, according to 89%."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 2.9 "Awful breakfast."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.8 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      2.8 "72% thought it was too noisy."
    View all review categories

    Overall rating

    6.6 Good
    Based on 243 reviews
    • 9.0 "Terrific location."
    • 6.7 "Average value."
    • 4.7 "Service is below average."
      3.9 "61% indicated the reception staff was not good."
      0.8 "Bad housekeeping, according to 92%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      4.0 "60% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.6 "94% found problems with the furniture."
      3.3 "67% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
    • 2.3 "Awful breakfast."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    View all review categories
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