Madrid hotels in Tetuán

Food was on the cold side. Could not eat my dinner on the last night - so cold. I did complain and sent my meal back, but was still charged. Other than that the hotel was perfect.

very nice rooms very poorly functioning internet connection

The price was reasonable for two bedrooms with connecting door - we are a family of four. 1) The hotel decided to turn-off the air conditioning on the second night because the temperature dropped in the outside. Still, the building was very hot and it was really unconfortable during the night. Could not make the staff understand this was unacceptable for a 5* hotel. 2) We had to pay for the whole stay when we arrived. 3) The hotel closed their main restaurant on the second day, despite the fact that there was a large conference going over in the hotel, so we had to wait 20 minutes for breakfast on the second day. 4) The check-out is not in the reception but in a weird cashier with glass in between you and the attendant 5) Wardrobe was covered with dust - something we noticed after recovering our cloths ... no more writing space

Food and service were excellent. Hotel staff were friendly and always willing to assist.

we liked the fact the hotel had a pool. It was really wasn't a pleasant stay as the staff were very rude, and made us feel very unconfortable. They did not appreciate that we could not speak spanish also it seemed.I have already emailed the full details of our experience in the hotel to customer service.

They change my room to premier from standard but gave me without wifi called them 3 times then they forward call to technician and still wifi not working after that second day request them to change room the staff said my phone may be problem where as wifi was working in lobby And after she said now time us not good to change room and to let me come after 1 or 2 pm

location needs a renovation

Breakfast The mini bar had personal things of the previous guest and was very dirty.

Comfortable hotel. Staff does not speak English very well.

Nice modern interior of the room. CD player with CD. Free mini-bar. Bath-coat. Excellent connectivity (metro in front) Free Laptops in business area No printing facility connected to the laptops and the procedure (send an e-mail to the acount of the Hotel) did not work. For a business hotel this is really no recomandation...

Clean cheap convenient

Quiet Locarion. Excellent Metro and bus links to the city centre a short walk away. Breakfast was poor. We only had it on the first morning.

Very pleasant, helpful receptionist. Close to Metro stations. Uncarpeted floors allow sound to travel within the building.

Apartment had all necessary facilities and was cleaned on a daily basis with fresh towels supplied. Breakfeast included for the apartment, however it was a very basic breakfeast but did the job. Swimming pool not opened and when I asked they said it only opened in summer. I was there the middle of May which to me was summer.

the derelict pool

Price for the appartment and level of quality were not fitting together.

The room had good space. Walking distance to Madrid Conerence Centre

Excellent location

The service of the staff and de cleaness of the bathroom. The noise!!! Even with the windows closed, it was very noisy.

Apartment idea is very useful

close to metro, big size apartment, kitchen but no kettle or toaster sheets were not changed everyday

Friendly staff. Having an aparthotel was much better than a hotel for a solo traveller as hotels usually give you the grottiest room. It was nice and near the metro. I would have preferred a non-smoking room.

The only good thing in this hotel was the location.Very close to metro. Furniture are very old and all the walls need to be painted.Also the heating in our room wasn't working.

Breakfast excellent, No Air Conditioning and very noisy as windows ill fitting.

The bathroom was acceptable. The receptionist was service minded. The rooms are very small and even after order a double room, got my wife and I a 140 cm bed.

it is a nice hotel with good beds and good friendly staff in the reciption

Good location, out of city noise and hassle, nice quiet area, very nice breakfast. Good wifi connection, but costs money. I got a corner room with a window to 3 walls. A bit claustrophobic experience. Staff did not change my room even though I explained my problem and wanted to pay extra.