Overview

H10 Puerta de Alcalá

Alcalá, 66, 28009 Madrid, Madrid, Spain
+34 914 351 060

AED 445+

Overall guest ratings

8.4/10 Excellent
Based on 1,591 reviews

Review highlights

  • 8.7
  • 8.3
  • 5.7
  • 4.6

Good to know

  • Comfortable beds
  • Awesome terrace

Nearby

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    About

    When you stay at H10 Puerta de Alcalá, you'll be just a 5-minute drive from Thyssen-Bornemisza Museum and El Retiro Park. Guests looking for a bite to eat can check out Alcala Restaurant, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Fitness centre
    • Steam room
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,591 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.0 "Very good internet connection."
      7.0 "70% said the wifi quality was great."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.6 "Disappointing food."
    • 4.0 "Pool is below average."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 3.6 "Value below average."
      0.9 "91% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 906 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.3 "Very good internet connection."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.7 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 3.6 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 222 reviews
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.5 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.7 "Average comfort."
    • 3.9 "Value below average."
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    Overall rating

    8.1 Excellent
    Based on 461 reviews
    • 8.7 "Location is great."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.7 "Internet works."
    • 7.1 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.7 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 4.9 "Disappointing food."
    • 3.4 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Awesome terrace"
    data provided by TrustYou
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