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A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Teatro Lara. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
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Overall 9.2 Excellent
Based on 1,090 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Classy, friendly, understated, quiet, fantastic location
Excellent
10.0
Pros: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.
Excellent
9.1
Excellent
10.0
Pros: Beautifully clean, modern hotel in historic building
Okay
4.0
Pros: The decor
Excellent
9.6
Pros: It was the perfect romantic getaway
Excellent
10.0
Pros: Great location , very very friendly staff, extremely comfortable ....
Good
7.7
Pros: Design, decor, and room size
Excellent
9.0
Pros: Breakfast was good, nothing special and expensive. The location was very convenient; we prefer locations that are not in the middle of the hurly-burly but still transit accessible and this location fit the bill. Right on the edge of happening Malasena and in easy walking distance of Chueca. Very helpful staff. Lovely building. Very good lobby bar and comfortable, inviting lobby. The Turkish bath and pool in the Spa were a nice aded plus.
Details
Reviews
Overall 9.2 Excellent
Based on 1,090 reviews
Vibe
9.5
Location
9.5
Amenities
9.3
Service
9.2
Cleanliness
9.1
Wellness
8.2
Pool
7.9
Room
7.7
Breakfast
7.5
Value
4.0
Vibe
9.4
Amenities
9.4
Location
9.4
Service
9.3
Cleanliness
9.2
Wellness
8.7
Breakfast
7.2
Room
7.1
Value
4.4
Location
9.5
Service
9.4
Room
7.0
10.0 Excellent
Pros: Classy, friendly, understated, quiet, fantastic location
Cons:
10.0 Excellent
Pros: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.
Cons: Towels and bathrobes could use an upgrade.
9.1 Excellent
Pros:
Cons: Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.
10.0 Excellent
Pros: Beautifully clean, modern hotel in historic building
Cons:
4.0 Okay
Pros: The decor
Cons: The hidden charges for water. I paid 300 euros!!
9.6 Excellent
Pros: It was the perfect romantic getaway
Cons: Small confined pool area and quickly gets crowded
10.0 Excellent
Pros: Great location , very very friendly staff, extremely comfortable ....
Cons:
7.7 Good
Pros: Design, decor, and room size
Cons: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.
9.0 Excellent
Pros: Breakfast was good, nothing special and expensive. The location was very convenient; we prefer locations that are not in the middle of the hurly-burly but still transit accessible and this location fit the bill. Right on the edge of happening Malasena and in easy walking distance of Chueca. Very helpful staff. Lovely building. Very good lobby bar and comfortable, inviting lobby. The Turkish bath and pool in the Spa were a nice aded plus.
Cons: Bathroom was sparkling clean and well appointed, although I was surprised that there was no bidet or even a hose at the toilet.
A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Teatro Lara. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
The new Barceló Emperatriz is a hotel that reinterprets the beauty of a 19th century palace Madrid, and is inspired by the life of Eugenia de Montijo. Opened in 2016, the new, completely remodelled design of this central hotel matches the cosmopolitan, intellectual and visionary personality of the last Spanish empress.
Overall 9.1 Excellent
Based on 1,693 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: We had the nicest welcome/check in experience of any hotel we had ever stayed in. Room was very nice. Bathroom had great disposables, including a comb.
Excellent
8.2
Pros: The bathroom facilities were excellent. The service at breakfast was extremely friendly and the staff on check in / check out were great.
Excellent
10.0
Pros: The staff are so nice and welcoming
Excellent
9.0
Pros: Staff super friendly, great location and good room size.
Excellent
9.7
Pros: breakfast, room, bed, location
Excellent
10.0
Pros: Very professional staff, and beautiful decor.
Excellent
10.0
Pros: Everything was perfect
Excellent
10.0
Pros: everything
Excellent
10.0
Pros: Great hotel. Extremely convenient and clean and really nice and modern design.
Details
Reviews
Overall 9.1 Excellent
Based on 1,693 reviews
Cleanliness
9.5
WiFi
9.5
Vibe
9.3
Location
9.2
Service
8.9
Food
8.7
Amenities
8.2
Room
8.1
Breakfast
8.0
Value
5.0
Wellness
2.5
Cleanliness
9.6
Vibe
9.2
Location
9.0
Food
8.7
Service
8.6
Amenities
8.2
Breakfast
7.8
Room
7.4
Value
5.1
Cleanliness
9.2
Vibe
9.1
Location
9.1
Breakfast
8.2
Service
8.2
Amenities
8.0
Room
6.6
Location
9.2
Service
9.1
Vibe
8.9
Breakfast
8.1
Room
7.8
Comfort
6.9
Cleanliness
9.4
Service
9.0
Room
7.5
Comfort
7.3
10.0 Excellent
Pros: We had the nicest welcome/check in experience of any hotel we had ever stayed in. Room was very nice. Bathroom had great disposables, including a comb.
Cons: It was all great.
8.2 Excellent
Pros: The bathroom facilities were excellent. The service at breakfast was extremely friendly and the staff on check in / check out were great.
Cons:
10.0 Excellent
Pros: The staff are so nice and welcoming
Cons:
9.0 Excellent
Pros: Staff super friendly, great location and good room size.
Cons: Maybe it needs a little bit of more lighting in the room.
9.7 Excellent
Pros: breakfast, room, bed, location
Cons: I was on a room facing the street, and although the street was generally quiet, around 8am of each morning a gardener of the property across the street with a very loud blower waked us up. I would avoid the rooms facing the street due to this. I realize this is not the hotel’s fault.
10.0 Excellent
Pros: Very professional staff, and beautiful decor.
Cons:
10.0 Excellent
Pros: Everything was perfect
Cons: Nothing
10.0 Excellent
Pros: everything
Cons: nothing
10.0 Excellent
Pros: Great hotel. Extremely convenient and clean and really nice and modern design.
Cons:
The new Barceló Emperatriz is a hotel that reinterprets the beauty of a 19th century palace Madrid, and is inspired by the life of Eugenia de Montijo. Opened in 2016, the new, completely remodelled design of this central hotel matches the cosmopolitan, intellectual and visionary personality of the last Spanish empress.
Located in the Salamanca district, one of the citys most exclusive and sophisticated neighbourhoods the Hotel Villa Magna embodies the fashionable side of Madrid.Surrounded by one of the main shopping districts as well as by the financial district the Hotel Villa Magna is the ideal place to stay in the heart of the capital of Spain.Madrid is not only the largest, but also the most visited city of Spain. This is no surprise as it possesses an incredible wealth of cultural attractions. From the Art Triangle; the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum, through to the smaller, although equally impressive art galleries, theatres, auditoriums and foundations.In Madrid you can find almost everything, variety is a characteristic. In the heart of Madrid in the Salamanca neighbourhood one can discover the most famous international brands and in the Calle Fuencarral the best of alternative fashion. Madrid transcends fashion; you cannot define its style as it represents a combination of all trends.In this city, gastronomy is as much about cuisine as it is culture, leisure and business. The culinary offers are varied in this gastronomic city, where you can taste traditional dishes and the most innovative and creative cuisine.
Overall 9.1 Excellent
Based on 1,301 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Beautiful smell welcomes you when entering the hotel, Very friendly staff, helpful in every way you can imagine, prompt service from check in to check out. One of the best hotels I’ve stayed in in 2019.
Excellent
9.6
Pros: Location
Excellent
9.6
Pros: Everything was amazing
Excellent
8.8
Pros: Location and service
Excellent
9.6
Pros: Restaurant is so nice. And location
Details
Reviews
Overall 9.1 Excellent
Based on 1,301 reviews
Bar
10.0
Service
9.5
Location
9.4
Food
9.2
Vibe
9.0
Wellness
9.0
Amenities
8.5
Room
8.1
Breakfast
7.5
Value
3.6
Service
9.6
Location
8.9
Service
9.2
Room
7.8
10.0 Excellent
Pros: Beautiful smell welcomes you when entering the hotel, Very friendly staff, helpful in every way you can imagine, prompt service from check in to check out. One of the best hotels I’ve stayed in in 2019.
Cons:
9.6 Excellent
Pros: Location
Cons: The lobby and the lounge
9.6 Excellent
Pros: Everything was amazing
Cons:
8.8 Excellent
Pros: Location and service
Cons: The interior of the room, basic old style.. although the lobby and the restaurants have good taste of interior
9.6 Excellent
Pros: Restaurant is so nice. And location
Cons:
Located in the Salamanca district, one of the citys most exclusive and sophisticated neighbourhoods the Hotel Villa Magna embodies the fashionable side of Madrid.Surrounded by one of the main shopping districts as well as by the financial district the Hotel Villa Magna is the ideal place to stay in the heart of the capital of Spain.Madrid is not only the largest, but also the most visited city of Spain. This is no surprise as it possesses an incredible wealth of cultural attractions. From the Art Triangle; the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum, through to the smaller, although equally impressive art galleries, theatres, auditoriums and foundations.In Madrid you can find almost everything, variety is a characteristic. In the heart of Madrid in the Salamanca neighbourhood one can discover the most famous international brands and in the Calle Fuencarral the best of alternative fashion. Madrid transcends fashion; you cannot define its style as it represents a combination of all trends.In this city, gastronomy is as much about cuisine as it is culture, leisure and business. The culinary offers are varied in this gastronomic city, where you can taste traditional dishes and the most innovative and creative cuisine.
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
Overall 9.0 Excellent
Based on 4,029 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Okay
5.0
Pros: Location excellent. Consierge good
Excellent
10.0
Pros: Location,luxury,amazing Chinese restaurant.
Excellent
10.0
Pros: Location, Location, Location!
Mediocre
2.5
Excellent
10.0
Pros: Beautiful building, great location and a very professional and friendly staff. Always my choice when visiting Madrid.
Excellent
9.0
Pros: Staff and location
Excellent
10.0
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Excellent
10.0
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Excellent
8.0
Pros: All of it. The staff. The room. The cleanliness. The gym.
Excellent
10.0
Pros: the location is perfect!! The staff kind and helpful in every detail
Good
7.0
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 4,029 reviews
Location
9.7
Wellness
8.7
Service
8.7
Vibe
8.5
Amenities
8.4
Food
8.4
Breakfast
8.4
WiFi
7.7
Room
7.2
Bar
6.7
Cleanliness
6.0
Value
3.6
Location
9.8
Service
8.7
Breakfast
8.6
Amenities
8.4
Food
8.3
Room
7.0
Value
3.6
Location
9.8
Food
8.5
Service
8.0
Breakfast
7.9
Amenities
7.7
Room
6.7
Comfort
6.6
Location
9.8
Service
8.5
Room
5.9
Room
5.8
8.0 Excellent
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Cons: A seafood restuarant in the lobby gives out fishy odor
5.0 Okay
Pros: Location excellent. Consierge good
Cons: Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v
10.0 Excellent
Pros: Location,luxury,amazing Chinese restaurant.
Cons: The breakfast buffet was stunning but the hot options were cold,which was disappointing and spoiled the beautiful food.
10.0 Excellent
Pros: Location, Location, Location!
Cons:
2.5 Mediocre
Pros:
Cons: We got charged for a breakfast we didn’t have. The hotel claimed they offered it to us (which they didn’t) and we automatically got charged for it. Without any confirmation, or having had the breakfast at all.
10.0 Excellent
Pros: Beautiful building, great location and a very professional and friendly staff. Always my choice when visiting Madrid.
Cons:
9.0 Excellent
Pros: Staff and location
Cons:
10.0 Excellent
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Cons: No
10.0 Excellent
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Cons: I like everything about this hotel
8.0 Excellent
Pros: All of it. The staff. The room. The cleanliness. The gym.
Cons: No.
10.0 Excellent
Pros: the location is perfect!! The staff kind and helpful in every detail
Cons:
7.0 Good
Pros: Location
Cons: Hotel does not allow guests to modify the temperature of their room. If you find it too warm to sleep comfortably, as we did, you have to call the front desk and have them send a maintenance person to change it. Hardly a 4-star experience.
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Overall 9.0 Excellent
Based on 2,012 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Fantastic location that is close to Plaza Mayor. Prado Museum, and Retiro Park! Fantastic staff and the suites are excellent!!
Excellent
10.0
Pros: Very pleasant stay
Excellent
9.0
Pros: staff
Excellent
10.0
Pros: Great service and hospitality; Ruben, Angela and Juan Jose (concierge) gave us an exceptional experience
Excellent
10.0
Pros: Beautiful and well maintained. Staff was very accommodating.
Excellent
10.0
Pros: epic location and awesome rooms
Good
7.0
Pros: Location
Mediocre
3.8
Pros: Good location
Good
6.0
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Excellent
10.0
Pros: Formerly a palace, and it feels unique in that way. Termendous breakfast, friendly and helpful staff, lovely rooms, lobby and super great location.
Excellent
9.0
Pros: Great location and modern and clean hotel.
Good
6.0
Pros: Location is awesome
Details
Reviews
Overall 9.0 Excellent
Based on 2,012 reviews
Location
9.5
Service
9.4
Food
8.4
WiFi
8.2
Breakfast
8.1
Room
7.3
Value
4.6
Location
9.7
Service
9.2
Breakfast
8.5
Vibe
6.8
Room
6.8
Location
9.6
Service
9.4
Food
8.5
Breakfast
8.0
Comfort
7.2
Room
7.1
Value
5.1
Location
9.6
Service
9.5
Location
9.6
Room
6.9
10.0 Excellent
Pros: Fantastic location that is close to Plaza Mayor. Prado Museum, and Retiro Park! Fantastic staff and the suites are excellent!!
Cons: Nothing!
10.0 Excellent
Pros: Very pleasant stay
Cons:
9.0 Excellent
Pros: staff
Cons: too far to metro stops
10.0 Excellent
Pros: Great service and hospitality; Ruben, Angela and Juan Jose (concierge) gave us an exceptional experience
Cons: Nothing
10.0 Excellent
Pros: Beautiful and well maintained. Staff was very accommodating.
Cons: The breakfast buffet was extremely expensive and confusing.
10.0 Excellent
Pros: epic location and awesome rooms
Cons:
7.0 Good
Pros: Location
Cons: I signed up for a five star hotel. Though the Madrid Palacio de Tapa was acceptable, it was not a five star property. It is a solid 4 star hotel.
3.8 Mediocre
Pros: Good location
Cons: Unfriendly check in/ check out, nobody helped with luggage any of which. Electric socket above bedside table was not European format and did not work even with adapter. When we asked to fix, the reception told it is not possible to fix. Two United mattresses in double room where we asked to have one king sized bed. Not comfortable to sleep with this border not covered anyhow. Bed linen is awful and pillows are completely synthetic and not comfortable. The wine glasses- we found only one and one for beer :D The bathroom facilities were not working efficiently, as well as glass door of the bath tub wasn’t made for safety and comfortable use. Total disappointment.
6.0 Good
Pros: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price
Cons: Our room had electrical failures. The phone didn't work. The air conditioning didn't work well. It is controlled from a master room and not inside the room itself. It was not a bad experience but this is not even close to a five star hotel.
10.0 Excellent
Pros: Formerly a palace, and it feels unique in that way. Termendous breakfast, friendly and helpful staff, lovely rooms, lobby and super great location.
Cons: All great - however, the room was a bit warm, although it was unseasonably warm in Feb.
9.0 Excellent
Pros: Great location and modern and clean hotel.
Cons: All was fantastic except for centrally controlled AC which meant the room was a little hot at night and rooms facing the square were noisy with bottles constantly being cleared during the early hours of the morning.
6.0 Good
Pros: Location is awesome
Cons: Definitely not a five star hotel. Air didn't work. There were electrical problems.
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,983 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: Staff are very friendly and helpful
Excellent
10.0
Pros: Amazing hotel, excellent services and staff. The rooftop bar is great, we will definitely be coming back in summer to sit by the pool! Excellent espresso martinis at the bar downstairs.
Excellent
10.0
Pros: Everything was excellent
Excellent
9.4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
9.7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Excellent
10.0
Pros: Rooftop and lobby bars are amazing
Design of the hotel was beautiful and extremely trendy
Details
Reviews
Overall 9.0 Excellent
Based on 1,983 reviews
Location
9.6
Vibe
9.2
Service
9.1
Bar
8.6
Breakfast
8.5
Food
8.4
Amenities
8.2
Room
6.5
WiFi
6.0
Pool
4.8
Comfort
4.4
Value
4.2
Wellness
1.0
Location
9.4
Service
9.2
Vibe
9.0
Breakfast
8.8
Bar
8.8
Food
8.5
Amenities
8.0
Room
5.9
Pool
4.9
Value
4.2
Comfort
3.9
Wellness
0.8
Location
9.7
Vibe
9.1
Service
8.8
Breakfast
8.3
Amenities
8.3
Food
8.3
Room
5.7
Pool
4.6
Comfort
4.5
Value
3.9
Location
9.6
Service
9.2
Vibe
9.1
Room
6.3
Location
9.6
9.6 Excellent
Pros: Staff are very friendly and helpful
Cons: Room was very noisy due to housecleaning staff we asked for a quiet room so they moved us to a different room however it was noisy there as well
10.0 Excellent
Pros: Amazing hotel, excellent services and staff. The rooftop bar is great, we will definitely be coming back in summer to sit by the pool! Excellent espresso martinis at the bar downstairs.
Cons:
10.0 Excellent
Pros: Everything was excellent
Cons: All was great
9.4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
9.7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
10.0 Excellent
Pros: Rooftop and lobby bars are amazing
Design of the hotel was beautiful and extremely trendy
Cons:
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With an exceptional location in the famous Plaza de Colón; the Hotel Fénix Gran Meliá is a benchmark for luxury hospitality in Madrid and a member of the exclusive club of The Leading Hotels of the World. Along with the famous DRY Martini Bar by Javier de las Muelas, it is the finest expression of luxury and service accompanied by enchanting Spanish charisma. Since it opened in 1953, it has been the preferred hotel for a first visit to the city for prestigious guests such as The Beatles, Cary Grant or Rita Hayworth, among many other personalities. The hotel has always been a benchmark for luxury customer service, testimony of which can be seen in its membership of The Leading Hotels of the World, making it one of the most exclusive hotels in the city. The RedLevel floor is renowned for its even more exclusive services and its magnificent Suites with panoramic views over Madrid. Exceptional location A magnificent location in the exclusive Barrio de Salamanca district, the financial heart of Madrid and surrounded by famous streets such as Serrano, Velázquez; Goya and the Paseo de la Castellana, allows our guests to reach all the most emblematic attractions in the city on foot. Located on the Golden Mile in Madrid’s most fashionable restaurant area, it is also only 10 minutes from the famous Gran Vía and the most important museums, such as the Prado, the Reina Sofía and the Thyssen. The finest cuisine The Hotel Fénix Gran Meliá invites you to enjoy its excellent Paradero Desconocido Restaurant, Aduana and the DRY Martini Bar by Javier de las Muelas, two unique and innovative experiences in a luxurious setting in the Plaza de Colón. The Burgundy and Aduana restaurants are two meeting points for fine dining culture in Madrid. On the other side of the hotel’s modernist dome is the DRY Martini Bar by Javier de las Muelas, one of the most emblematic cocktail bars in Madrid and a must for a drink after lunch or an impromptu meeting, as well as one of the busiest “after work” destinations in the city. Dry Martini Bar by Javier de las Muelas The DRY Martini Bar by Javier de las Muelas has become a leader in cocktail mixing in Madrid, one of the main meeting points forMadrid’s society, where tradition and innovation combine to create a cocktail of sensations, emotions, aromas and tastes. A cult location for persons of refined tastes and lovers of designer cocktails, which has received numerous prized and unconditional fame in the city.
Overall 9.0 Excellent
Based on 1,960 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The staff! Awesome!
Good
6.0
Pros: Perfect location.
Excellent
10.0
Pros: Amazing location ! Great staff !
Excellent
10.0
Pros: Room was very nice.Breakfast was very nice.Changed my room for better view no problem.
Excellent
10.0
Pros: Staff, Location and Facilities are great
Excellent
10.0
Pros: room quality and location
Excellent
9.0
Pros: The room itself, the bed, the quietness and the location. The staff was super helpful. I would definetely come back.
Excellent
10.0
Pros: Everything was wonderful the staff and with DRY the best cocktails and cocktail experience I have ever had at any bar anywhere in the world.
Details
Reviews
Overall 9.0 Excellent
Based on 1,960 reviews
Location
9.8
WiFi
9.5
Bar
9.3
Cleanliness
9.1
Service
8.9
Amenities
8.4
Breakfast
8.3
Food
7.9
Room
6.0
Comfort
3.6
Pool
0.0
Location
9.8
Amenities
8.7
Service
8.7
Breakfast
8.2
Vibe
8.2
Food
7.9
Room
6.0
Value
5.4
Comfort
3.5
Location
9.8
Bar
9.4
Service
9.2
Breakfast
8.7
Food
8.2
Vibe
7.6
Room
5.3
Comfort
3.4
Location
9.8
Service
8.8
Room
5.2
10.0 Excellent
Pros: The staff! Awesome!
Cons: the bed was way to hard !! we should of asked for a softer mattress... if that was possible
6.0 Good
Pros: Perfect location.
Cons: No twin room available even booked, too long check-in.
10.0 Excellent
Pros: Amazing location ! Great staff !
Cons:
10.0 Excellent
Pros: Room was very nice.Breakfast was very nice.Changed my room for better view no problem.
Cons:
10.0 Excellent
Pros: Staff, Location and Facilities are great
Cons:
10.0 Excellent
Pros: room quality and location
Cons:
9.0 Excellent
Pros: The room itself, the bed, the quietness and the location. The staff was super helpful. I would definetely come back.
Cons: The price.
10.0 Excellent
Pros: Everything was wonderful the staff and with DRY the best cocktails and cocktail experience I have ever had at any bar anywhere in the world.
Cons:
With an exceptional location in the famous Plaza de Colón; the Hotel Fénix Gran Meliá is a benchmark for luxury hospitality in Madrid and a member of the exclusive club of The Leading Hotels of the World. Along with the famous DRY Martini Bar by Javier de las Muelas, it is the finest expression of luxury and service accompanied by enchanting Spanish charisma. Since it opened in 1953, it has been the preferred hotel for a first visit to the city for prestigious guests such as The Beatles, Cary Grant or Rita Hayworth, among many other personalities. The hotel has always been a benchmark for luxury customer service, testimony of which can be seen in its membership of The Leading Hotels of the World, making it one of the most exclusive hotels in the city. The RedLevel floor is renowned for its even more exclusive services and its magnificent Suites with panoramic views over Madrid. Exceptional location A magnificent location in the exclusive Barrio de Salamanca district, the financial heart of Madrid and surrounded by famous streets such as Serrano, Velázquez; Goya and the Paseo de la Castellana, allows our guests to reach all the most emblematic attractions in the city on foot. Located on the Golden Mile in Madrid’s most fashionable restaurant area, it is also only 10 minutes from the famous Gran Vía and the most important museums, such as the Prado, the Reina Sofía and the Thyssen. The finest cuisine The Hotel Fénix Gran Meliá invites you to enjoy its excellent Paradero Desconocido Restaurant, Aduana and the DRY Martini Bar by Javier de las Muelas, two unique and innovative experiences in a luxurious setting in the Plaza de Colón. The Burgundy and Aduana restaurants are two meeting points for fine dining culture in Madrid. On the other side of the hotel’s modernist dome is the DRY Martini Bar by Javier de las Muelas, one of the most emblematic cocktail bars in Madrid and a must for a drink after lunch or an impromptu meeting, as well as one of the busiest “after work” destinations in the city. Dry Martini Bar by Javier de las Muelas The DRY Martini Bar by Javier de las Muelas has become a leader in cocktail mixing in Madrid, one of the main meeting points forMadrid’s society, where tradition and innovation combine to create a cocktail of sensations, emotions, aromas and tastes. A cult location for persons of refined tastes and lovers of designer cocktails, which has received numerous prized and unconditional fame in the city.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 8.9 Excellent
Based on 3,035 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10.0
Pros: Modern, clean, great staff, great location, very good breakfast
Excellent
10.0
Pros: Staff are very helpful
Excellent
8.3
Pros: Location central
Excellent
9.6
Pros: Location was super. In the middle of everything. Room was big, clean and very cosy. Staff very helpful.
Excellent
9.6
Pros: Perfect location, modern hotel really well decorated, good room size and very attentive staff.
Good
6.7
Pros: The location is too close to gran via St.
Details
Reviews
Overall 8.9 Excellent
Based on 3,035 reviews
Location
9.5
Service
8.9
WiFi
8.0
Room
7.7
Breakfast
7.2
Value
5.1
Wellness
2.3
Location
9.5
Service
8.0
Room
7.3
Breakfast
7.2
Value
5.5
Location
9.5
Service
9.4
Vibe
7.9
Room
7.9
Breakfast
7.8
Food
6.7
Value
5.6
Location
9.6
Service
8.9
Room
7.1
Breakfast
6.9
Location
9.6
Service
9.0
Room
7.1
Breakfast
7.1
Food
5.9
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10.0 Excellent
Pros: Modern, clean, great staff, great location, very good breakfast
Cons: Small room
10.0 Excellent
Pros: Staff are very helpful
Cons: Top roof bar is not looked after
8.3 Excellent
Pros: Location central
Cons: Stairs to reception - difficult to reach with luggage. Also, very noisy area - sound insulation in room not great.
9.6 Excellent
Pros: Location was super. In the middle of everything. Room was big, clean and very cosy. Staff very helpful.
Cons: Breakfast was somewhat poor. Only one coffee machine available (and therefore cues), which is unacceptable for a five star hotel.
9.6 Excellent
Pros: Perfect location, modern hotel really well decorated, good room size and very attentive staff.
Cons: The breakfast was disappointing for an NH. Too much pastries and not a lot of other also more healthy options
6.7 Good
Pros: The location is too close to gran via St.
Cons: The size of the toilet is too small as well as the elevator
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,977 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.0
Pros: The staff was amazing! Pretty good location with quick access to the Sol and Retiro Park areas, as well as many museums.
Excellent
10.0
Pros: Beautiful boutique style hotel with a location that couldn’t be better. It was close to the major museums and a lovey area to explore and enjoy all that Madrid has to offer. I would definitely stay here again!
Excellent
8.0
Pros: View and Location was excellent!
Excellent
10.0
Pros: Everything was perfect, the room, facilities, staff and most of all the unbelievable location. 10/10
Okay
4.6
Pros: The location ONLY
Excellent
10.0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
9.6
Pros: Hotel Villa Real is ideally located close to restaurants but still quiet at night. The bed is comfortable,the staff very helpful and looked after us as we arrived into Madrid at 9pm with no accommodation booked for the evening. We booked on line and were given a choice of rooms upon our arrival. The breakfast was top class. I recommend Hotel Villa Real in Madrid.
Good
7.1
Pros: Situated in a very city center, walking distance to most of the sights. Nice lobby area.
Excellent
10.0
Pros: Great location amazing property, helpful and friendly staff and wonderful beds and pillows. Will definitely stay again.
Excellent
10.0
Pros: Great view and beautiful suite on the 5th floor
Okay
4.2
Pros: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,
Details
Reviews
Overall 8.9 Excellent
Based on 1,977 reviews
Location
9.7
Service
9.1
Room
7.3
Breakfast
7.1
WiFi
4.5
Wellness
2.1
Service
9.5
Location
9.1
Room
7.1
Comfort
6.7
Breakfast
6.4
Location
9.7
Service
9.1
Breakfast
7.6
Room
6.9
Vibe
5.8
Amenities
5.3
Location
9.7
Service
8.6
Room
6.6
Location
9.7
Service
8.9
Room
6.7
Comfort
6.5
4.0 Okay
Pros: The staff was amazing! Pretty good location with quick access to the Sol and Retiro Park areas, as well as many museums.
Cons: My room was worn-out. Scuffed up furniture, saggy couch, closet door had to be slammed to shut it, king size bed was just two twin mattress shoved together with an uncomfortable seem down the middle. The bathroom design was bad: the second sink was unusable, unless you were willing to sit on the bidet while using it. The shower didn't have a full length door/curtain so two people in the shower resulted in the bathroom being a flooded mess.
10.0 Excellent
Pros: Beautiful boutique style hotel with a location that couldn’t be better. It was close to the major museums and a lovey area to explore and enjoy all that Madrid has to offer. I would definitely stay here again!
Cons:
8.0 Excellent
Pros: View and Location was excellent!
Cons: Gym too small and ill equipped!! Ordered room service twice... 1st time no milk! 2nd time wrong tea bags but milk was delivered!!
10.0 Excellent
Pros: Everything was perfect, the room, facilities, staff and most of all the unbelievable location. 10/10
Cons:
4.6 Okay
Pros: The location ONLY
Cons: It felt more of 2 stars hotel and not five. No daily complamanty water. No napkins to use but toilet paper.. their breakfast is not a five stars .. just few fruits and meats. They dont have a probable kitchen with a chief. For sure it will be my last visit to this hotel
10.0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
9.6 Excellent
Pros: Hotel Villa Real is ideally located close to restaurants but still quiet at night. The bed is comfortable,the staff very helpful and looked after us as we arrived into Madrid at 9pm with no accommodation booked for the evening. We booked on line and were given a choice of rooms upon our arrival. The breakfast was top class. I recommend Hotel Villa Real in Madrid.
Cons: Nothing
7.1 Good
Pros: Situated in a very city center, walking distance to most of the sights. Nice lobby area.
Cons: Not really 5 star hotel. A bit old fashioned, some things need to be renovated. We had 2 split beds united into one instead of qween/king size bed, which was uncomfortable for 2 people. Was expecting a bit more for 5 star. Thought in general it was ok.
10.0 Excellent
Pros: Great location amazing property, helpful and friendly staff and wonderful beds and pillows. Will definitely stay again.
Cons: Nothing
10.0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
4.2 Okay
Pros: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,
Cons: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The InterContinental® Madrid hotel is a cosmopolitan retreat that opens up the real charm and passion of this vibrant city. A sense of occasion takes over the minute you step into our marble-lined lobby, where a sumptuous brunch is served on Sundays. Fine dining, award-winning business facilities and a 24-hour gym make the hotel a destination in itself. Salamanca's high-end fashion boutiques are a short distance from the hotel, as are Madrid's world-class museums.
Overall 8.9 Excellent
Based on 1,764 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: very friendly staff, great breakfast and good location
Excellent
9.4
Excellent
8.0
Pros: food was good
Excellent
8.3
Pros: Staff was amazing
Excellent
9.2
Pros: Everything
Excellent
10.0
Pros: location and the staff
Good
7.0
Pros: The room was quiet and dark enough to accomodate jet lag.
Excellent
10.0
Pros: The club lounge make a huge difference
Excellent
9.0
Pros: Beautiful terrace in the room
Okay
5.4
Excellent
9.1
Pros: Clean, luxury hotel. Good breakfast and facilities. Plesent staff.
Excellent
8.2
Pros: The staff were excellent. My wife suffered a nasty fall one night when we were out, twisting her knee badly. This resulted in her having to stay in her room for 2 whole days. The concierge provided ice packs and offered the use of a wheel chair around the hotel and the room staff were kindness personified.
Details
Reviews
Overall 8.9 Excellent
Based on 1,764 reviews
Service
9.2
Location
8.9
Bar
8.8
Breakfast
8.7
Vibe
7.6
Room
7.4
Value
4.4
Service
8.9
Location
8.6
Breakfast
8.4
Comfort
6.4
Room
6.3
Vibe
6.2
Service
9.4
Location
9.0
Room
7.0
9.0 Excellent
Pros: very friendly staff, great breakfast and good location
Cons:
9.4 Excellent
Pros:
Cons: The location is not centrally located but it is a nice neighborhood.
8.0 Excellent
Pros: food was good
Cons: bed was slightly creeky
8.3 Excellent
Pros: Staff was amazing
Cons: Room was dated.. needs refurbishment ..
9.2 Excellent
Pros: Everything
Cons: Wish was closer to The center although is not bad
10.0 Excellent
Pros: location and the staff
Cons:
7.0 Good
Pros: The room was quiet and dark enough to accomodate jet lag.
Cons: The room service and breakfast buffet were flavorless and pricey. There are not many alternative eating establishments in the close vicinity. While in Spain, I stayed in two other five star hotels, and this was nowhere close with regards to service.
10.0 Excellent
Pros: The club lounge make a huge difference
Cons:
9.0 Excellent
Pros: Beautiful terrace in the room
Cons: Only 2 small water bottles free I was charged for the others
5.4 Okay
Pros:
Cons: Old furniture Small room Bed not comfortable
9.1 Excellent
Pros: Clean, luxury hotel. Good breakfast and facilities. Plesent staff.
Cons: Internet connection very poor. Had no internet at all. Room was to hot and we couldn't regulate the temperature.
8.2 Excellent
Pros: The staff were excellent. My wife suffered a nasty fall one night when we were out, twisting her knee badly. This resulted in her having to stay in her room for 2 whole days. The concierge provided ice packs and offered the use of a wheel chair around the hotel and the room staff were kindness personified.
Cons: The drinks were very expensive though I guess for a 5 star hotel this is to be expected.
The InterContinental® Madrid hotel is a cosmopolitan retreat that opens up the real charm and passion of this vibrant city. A sense of occasion takes over the minute you step into our marble-lined lobby, where a sumptuous brunch is served on Sundays. Fine dining, award-winning business facilities and a 24-hour gym make the hotel a destination in itself. Salamanca's high-end fashion boutiques are a short distance from the hotel, as are Madrid's world-class museums.
The property has 169 guestrooms, 32 suites, fully equipped to make your stay the best it can be. Without a doubt, the flavors at the Hyatt Regency Hesperia Madrid are unique thanks to its excellent and well-rounded culinary offering. The acclaimed Michelin star restaurant Santceloni is located here, as well as La Manzana restaurant and the Scotch Bar. Together, they make up one of the capital citys finest gastronomic attractions.
Overall 8.9 Excellent
Based on 1,746 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.3
Pros: The staff , location and the overall vibe.
Okay
5.0
Pros: It is the middle of winter and Madrid is a cold city. There was no heating at all in the bathrooms. When I asked why they said the heaters were not working at all because the 9th floor was being re modled. They did offer me an electric heater for the bathroom which I declined as I feel it is highly unsafe. Health and safety come first. This to be was unacceptable. I feel that guests should be watered about these things before making a booking. At least they get the choice if they want to stay or not!
Excellent
8.8
Pros: Nice and friendly staff. The rooms were very nice
Excellent
9.2
Pros: Standard rooms are cozy and continent rooms. Location is not so far from center of the city. 40 min by foot, 7 min by car. Surrounding of the hotel are good - many restaurants and clubs. Very comfortable part of Madrid for walking. Personnel. Everybody try to help with questions and problems. People-oriented like Mickaela at reception desk that proves high Hyatt level of hospitality
Excellent
9.0
Pros: Very clean, comfortable bed, good facilities. Great bathroom. Smart TV in the room was massive and easy to connect to our phones with netflix.
Excellent
9.7
Pros: We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel.
We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again!
Details
Reviews
Overall 8.9 Excellent
Based on 1,746 reviews
Service
9.3
Location
8.9
Food
8.3
Breakfast
7.6
Room
7.4
Wellness
4.7
WiFi
4.5
Service
9.3
Location
8.3
Breakfast
7.2
Room
6.2
Service
9.2
Location
9.1
Cleanliness
8.4
Breakfast
7.4
Room
7.1
Value
6.3
Service
9.4
Location
9.0
Room
6.8
8.3 Excellent
Pros: The staff , location and the overall vibe.
Cons: Our room was attached to a building with people shouting all night. Since it was winters and heaters were on so we had to keep the window open inorder to have some fresh / cold air in therefore has mostly sleepless nights due to them shouting. Breakfast selection wasn't too great either plus the gym was just make shift at the rooftop with no shower, sauna or jacuzzi
5.0 Okay
Pros: It is the middle of winter and Madrid is a cold city. There was no heating at all in the bathrooms. When I asked why they said the heaters were not working at all because the 9th floor was being re modled. They did offer me an electric heater for the bathroom which I declined as I feel it is highly unsafe. Health and safety come first. This to be was unacceptable. I feel that guests should be watered about these things before making a booking. At least they get the choice if they want to stay or not!
Cons:
8.8 Excellent
Pros: Nice and friendly staff. The rooms were very nice
Cons: Nothing
9.2 Excellent
Pros: Standard rooms are cozy and continent rooms. Location is not so far from center of the city. 40 min by foot, 7 min by car. Surrounding of the hotel are good - many restaurants and clubs. Very comfortable part of Madrid for walking. Personnel. Everybody try to help with questions and problems. People-oriented like Mickaela at reception desk that proves high Hyatt level of hospitality
Cons: Air-conditioning system doesn’t work properly to set comfortable temperature in winter period. Just heating but not cooling in rooms where windows are located inside building
9.0 Excellent
Pros: Very clean, comfortable bed, good facilities. Great bathroom. Smart TV in the room was massive and easy to connect to our phones with netflix.
Cons: Room was a little smaller than we expected We like to have our room on the cooler side (and ventilated) when we sleep, so had specifically asked about cooling air conditioning when we booked this, which was confirmed by the staff at the reception desk. Turns out the reception desk are unaware that during winter the aircondition only warms the room (they sent up a technician to fix the issue when we thought there was something wrong with the airconditioner, only to find out from him that there is no cooling option) Unfortunately, the room we were given had a window that opened up to a very noisy back of the building, where there was a very loud generator of some sorts and emergency exit doors which would slam loudly several times during the night. We had to make do with an open window and a pedestal fan that we had requested for ventilation during the night. Expected a little more from a 5 star accommodation on the expensive side in madrid
9.7 Excellent
Pros: We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel.
We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again!
Cons: Nothing I didn't like
The property has 169 guestrooms, 32 suites, fully equipped to make your stay the best it can be. Without a doubt, the flavors at the Hyatt Regency Hesperia Madrid are unique thanks to its excellent and well-rounded culinary offering. The acclaimed Michelin star restaurant Santceloni is located here, as well as La Manzana restaurant and the Scotch Bar. Together, they make up one of the capital citys finest gastronomic attractions.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.8 Excellent
Based on 3,092 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
10.0
Pros: Great hotel, amazing city centre location.
Mediocre
3.0
Pros: Location. Hotel employee were awesome. Breakfast was spectacular.
Excellent
9.4
Pros: Great location, great hotel for the price.
Excellent
10.0
Pros: Fabulous hotel in a stunning location close to many of the main sights. The staff were all very helpful. The breakfast selection was huge and very high quality with lots for a Coeliac to eat. Our 30th anniversary gift was really appreciated and we can't thank the hotel enough for our wonderful stay.
Good
7.0
Pros: very good location, nice hotel but i would not give 5* to this hotel
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Excellent
10.0
Pros: Excellent location! Excellent staff! Excellent rooms space! Always is a great pleasure to stay in NH Paseo del Prado.
Excellent
8.0
Pros: Very comfortable room, interesting decor giving it a real individual character. We only had a small a la carte breakfast (best loose leaf tea, beautifully served) and I wish we had booked the full breakfast because the buffet and everything looked stupendous.
Excellent
8.2
Pros: We like the location and the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 3,092 reviews
Location
9.6
Service
9.3
Breakfast
9.1
Food
8.1
WiFi
7.5
Room
6.2
Vibe
5.5
Cleanliness
5.5
Amenities
5.1
Comfort
4.8
Value
4.6
Location
9.8
Service
9.4
Breakfast
9.2
Room
6.7
Cleanliness
6.2
Amenities
5.2
Vibe
4.9
Comfort
4.7
Value
4.7
Location
9.8
Service
9.3
Breakfast
9.1
Room
5.8
Amenities
5.4
Cleanliness
5.3
Vibe
5.0
Comfort
4.9
Value
4.3
Location
9.6
Service
9.1
Breakfast
8.8
Room
5.4
Comfort
4.6
Location
9.7
Breakfast
9.2
Service
8.8
Room
5.7
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
10.0 Excellent
Pros: Great hotel, amazing city centre location.
Cons:
3.0 Mediocre
Pros: Location. Hotel employee were awesome. Breakfast was spectacular.
Cons: Walls paper thin. Dark rooms. Faced an inside courtyard which kept our room dark all the time. Felt constricting. No sunlight. No view. No gauge of weather.
9.4 Excellent
Pros: Great location, great hotel for the price.
Cons:
10.0 Excellent
Pros: Fabulous hotel in a stunning location close to many of the main sights. The staff were all very helpful. The breakfast selection was huge and very high quality with lots for a Coeliac to eat. Our 30th anniversary gift was really appreciated and we can't thank the hotel enough for our wonderful stay.
Cons: Nothing.
7.0 Good
Pros: very good location, nice hotel but i would not give 5* to this hotel
Cons: the rooms are not exccelent for 5* hotel
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
10.0 Excellent
Pros: Excellent location! Excellent staff! Excellent rooms space! Always is a great pleasure to stay in NH Paseo del Prado.
Cons:
8.0 Excellent
Pros: Very comfortable room, interesting decor giving it a real individual character. We only had a small a la carte breakfast (best loose leaf tea, beautifully served) and I wish we had booked the full breakfast because the buffet and everything looked stupendous.
Cons: The weather ;-)
8.2 Excellent
Pros: We like the location and the staff.
Cons: I was shocked that my 2 hardboiled eggs and yogurt (in room breakfast) was $30. My husband got fruit and Muesli and it was an additional $30. $60 for a small breakfast!!! Apparently if you order anything they charge you for a full buffet. Had I know that, I would have just gone downstairs to the buffet. The laundry service was also ridiculously priced. My husband washed 4 pairs of boxers and three pairs of socks and it was $60. Shame on us for not planning better, but shame on them for price gouging.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
Overall 8.7 Excellent
Based on 4,344 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: The reception and the check-in process. The check-out. The distance from the parking place Out of the traffic restricted zone Near the city center
Mediocre
2.0
Pros: The staff was friendly. Location was nice. Quite yet central. Close by 2 metre lines.
Excellent
9.6
Pros: Central hotel. Good facilities and nice touches in the room such as toothbrush and shaving kits.
Excellent
10.0
Pros: Clean, high quality hotel in a quiet neighborhood. Near metro San Bernardo. Nice and helpful staff.
Excellent
10.0
Pros: The decoration is amazing and the staff is super helpful
Excellent
10.0
Pros: The staff were friendly and helped you find your way around the city
Excellent
10.0
Pros: It’s such an amazing, comfortable and clean hotel; and located close to the city centre as well. The staff is particularly polite, friendly and more than willing to give advice about Madrid! Will I come back?? YES SURE!
Excellent
10.0
Pros: Service was excellent. Sr. Jose Vidal gave us great service in the bar one evening. The hotel has a very “Belle Epoque” period feeling, not that of a hotel chain. Location in the Plaza Conde de Suchil is quiet yet so near to Plaza España shopping, Parque del Oeste, and the Royal Palace.
Excellent
10.0
Pros: Location; cleanliness; staff
Excellent
10.0
Pros: Classic and elegant hotel, suitable for both business and leisure travelers. Excellent connections to the airport and city center. Close to Malasaña for restaurants and evening outings. Highly recommended.
Excellent
8.3
Pros: Good location, nearby metro station and around good food street. And I like inside layout, it’s warm and comfortable.
Excellent
9.0
Pros: Proximity to train station and city center
Details
Reviews
Overall 8.7 Excellent
Based on 4,344 reviews
Location
9.6
Service
9.1
Bar
8.6
Breakfast
7.7
Comfort
7.1
Room
6.9
WiFi
4.8
Location
9.4
Service
9.1
Breakfast
7.7
Comfort
7.4
Room
7.3
WiFi
3.2
Location
9.7
Service
8.7
Breakfast
8.2
Vibe
7.1
Room
7.0
Comfort
6.9
Value
6.6
WiFi
3.3
Location
9.6
Service
8.9
Breakfast
7.3
Comfort
6.7
Room
6.5
Amenities
5.9
Location
9.6
Service
9.1
Breakfast
7.3
Comfort
6.8
Room
6.3
8.0 Excellent
Pros: The reception and the check-in process. The check-out. The distance from the parking place Out of the traffic restricted zone Near the city center
Cons: The price Not being able to reserve the parking up-front The view from the window Expensive breakfast
2.0 Mediocre
Pros: The staff was friendly. Location was nice. Quite yet central. Close by 2 metre lines.
Cons: The building is really old and needs urgent maintenance. The bathroom smelled very bad. When we entered the room we smelled the strong chemicals used to clean it, but after 24h we smelled why they used strong chemicals. All of the facilities are old and need to be changed. Honestly it doesn't look like 4* hotel.
9.6 Excellent
Pros: Central hotel. Good facilities and nice touches in the room such as toothbrush and shaving kits.
Cons: Noisy. Not much soundproofing!
10.0 Excellent
Pros: Clean, high quality hotel in a quiet neighborhood. Near metro San Bernardo. Nice and helpful staff.
Cons: My room opened onto the interior fire escape stairways. It was not a pleasant view.
10.0 Excellent
Pros: The decoration is amazing and the staff is super helpful
Cons: The breakfast is ok, but there is not option to people that are allergic to dairy.
10.0 Excellent
Pros: The staff were friendly and helped you find your way around the city
Cons: None
10.0 Excellent
Pros: It’s such an amazing, comfortable and clean hotel; and located close to the city centre as well. The staff is particularly polite, friendly and more than willing to give advice about Madrid! Will I come back?? YES SURE!
Cons:
10.0 Excellent
Pros: Service was excellent. Sr. Jose Vidal gave us great service in the bar one evening. The hotel has a very “Belle Epoque” period feeling, not that of a hotel chain. Location in the Plaza Conde de Suchil is quiet yet so near to Plaza España shopping, Parque del Oeste, and the Royal Palace.
Cons:
10.0 Excellent
Pros: Location; cleanliness; staff
Cons: No
10.0 Excellent
Pros: Classic and elegant hotel, suitable for both business and leisure travelers. Excellent connections to the airport and city center. Close to Malasaña for restaurants and evening outings. Highly recommended.
Cons:
8.3 Excellent
Pros: Good location, nearby metro station and around good food street. And I like inside layout, it’s warm and comfortable.
Cons:
9.0 Excellent
Pros: Proximity to train station and city center
Cons: The shower in the room was not working properly and only had cold water.
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
An emblem of the city of Madrid, the Meliá Madrid Princesa Hotel is a luxury hotel with elegant interior design with a contemporary and cutting edge flair. The Meliá Madrid Princesa Hotel has been fully renovated and is the perfect option for business and leisure travellers in Madrid thanks to its excellent location in the heart of the city, its extensive and comfortable facilities, and the superb quality of its services. Just a few minutes from Gran Vía, Plaza Mayor, Puerta del Sol and the main museums and cultural attractions such as the Prado Museum, the Reina Sofía National Art Centre and the Thyssen - Bornemisza Art Museum, the Meliá Madrid Princesa Hotel is the best option for enjoying the daytime activities and wonderful nightlife in this busy city.
-967027.jpg?width=66&height=66&crop=true)
-088144.jpg?width=66&height=66&crop=true)
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Overall 8.7 Excellent
Based on 3,328 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Very clean, everything was well maintained
Excellent
9.6
Pros: Fantastic location, lovely staff , beautiful building, breakfast was great, rooms a bit confusing (you’ll see what I mean) but in general very happy with the choice
Excellent
9.0
Pros: Beautiful room decor and helpful staff. Decent value for money.
Mediocre
3.3
Pros: There is no view from the room and when you look from the window it is dirty and I submit the picture
Excellent
9.0
Pros: The room was very comfortable.
Excellent
10.0
Pros: Was a beautiful hotel with very friendly staff in a great location.
Excellent
8.0
Excellent
8.0
Pros: Size of room and bathroom
Excellent
9.1
Pros: Staff efficient and friendly, Concierge in Level Lounge knowledgeable and helpful, speaks excellent English.
We have stayed here before.
Excellent
10.0
Pros: location , and good hootel
Mediocre
3.0
Excellent
10.0
Pros: The ambiance. The service from the staff. Always polite always calm and attentive. They made it easy for us to extend our stay.
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Details
Reviews
Overall 8.7 Excellent
Based on 3,328 reviews
Location
9.1
Breakfast
8.8
Service
8.7
Bar
8.4
Food
8.0
WiFi
7.9
Room
7.7
Amenities
7.0
Wellness
5.6
Value
5.6
Breakfast
9.3
Location
8.4
Food
8.2
Room
8.0
Service
8.0
Wellness
5.7
Value
5.1
Breakfast
8.8
Location
8.7
Service
8.4
Cleanliness
7.3
Room
6.8
Value
5.2
Pool
4.3
Breakfast
8.8
Service
8.7
Location
8.7
Room
7.3
Vibe
7.1
Amenities
6.9
Location
9.0
Breakfast
8.7
Service
8.1
Vibe
7.8
Comfort
7.4
Room
7.1
8.0 Excellent
Pros: Very clean, everything was well maintained
Cons: Didn't consider our honeymoon request.
9.6 Excellent
Pros: Fantastic location, lovely staff , beautiful building, breakfast was great, rooms a bit confusing (you’ll see what I mean) but in general very happy with the choice
Cons: Gym was a bit sparse, though functional. Pool seemed a little small- but again functional.
9.0 Excellent
Pros: Beautiful room decor and helpful staff. Decent value for money.
Cons: A little noisy at lower level rooms(street noise). No clock in the room. Pillows a little uncomfortable. Weird somewhat non-private toilet area.
3.3 Mediocre
Pros: There is no view from the room and when you look from the window it is dirty and I submit the picture
Cons: The staff attitude and the view from the room and no amenities in the bathroom
9.0 Excellent
Pros: The room was very comfortable.
Cons: Our bathroom sink had make-up residue on the countertop. When they did the turn service it looked like corners were cut to save time by the housekeeper. Despite this, the room was over all clean, but not prestine in my opinion.
10.0 Excellent
Pros: Was a beautiful hotel with very friendly staff in a great location.
Cons:
8.0 Excellent
Pros:
Cons: Lost my credit card immediately after or upon check in, no fraudulent charges, but actually thought hotel would find card, which they did not, nor did I think anyone really tried. So card had to be cancelled and replaced, which was disappointing. Last charge on it was check in at your hotel.
8.0 Excellent
Pros: Size of room and bathroom
Cons: Nothing
9.1 Excellent
Pros: Staff efficient and friendly, Concierge in Level Lounge knowledgeable and helpful, speaks excellent English.
We have stayed here before.
Cons: We did not find anything appealing on the
Restaurant's menu..fusion with little Spanish
elements. We at tapas in in which has stairs, or nibbled
a great assortments with a selection a wines and
spirits.
I think we shall not return d/ location and restaurant
10.0 Excellent
Pros: location , and good hootel
Cons: no
3.0 Mediocre
Pros:
Cons: Sheets had holes in them . Key didn’t work all the time . They shut water down for maintenance.
10.0 Excellent
Pros: The ambiance. The service from the staff. Always polite always calm and attentive. They made it easy for us to extend our stay.
Cons: There was a small issue with the shower head size vs the size of the glass paneling. But that was about it.
An emblem of the city of Madrid, the Meliá Madrid Princesa Hotel is a luxury hotel with elegant interior design with a contemporary and cutting edge flair. The Meliá Madrid Princesa Hotel has been fully renovated and is the perfect option for business and leisure travellers in Madrid thanks to its excellent location in the heart of the city, its extensive and comfortable facilities, and the superb quality of its services. Just a few minutes from Gran Vía, Plaza Mayor, Puerta del Sol and the main museums and cultural attractions such as the Prado Museum, the Reina Sofía National Art Centre and the Thyssen - Bornemisza Art Museum, the Meliá Madrid Princesa Hotel is the best option for enjoying the daytime activities and wonderful nightlife in this busy city.
With a stay at Petit Palace Plaza Mayor, you'll be centrally located in Madrid, just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Overall 8.7 Excellent
Based on 2,870 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: It was located in the middle of everything. 5-10 min walking distance from all the train stations and major sights. Food around was great, and the staff was superb
Excellent
9.0
Pros: The hotel was in a fantastic location, everything we wanted to see was within walking distance. The hotel room was lovely with a very comfortable bed, good bathroom with great shower, and a very handy minibar. The staff were lovely, very friendly and helpful. Would definitely stay here again. This was our first visit to Madrid and we loved it.
Excellent
9.0
Pros: The room was great for us. We could open the window for fresh air and the street view, but it was quiet at night for sleeping. Shower, bed and bedding and breakfast were very nice. Pretty close for walking to the Prado, there is the Market across the street for snacks, and there are bar cafes for quick meals, and convenience stores nearby. Can go on the metro easily from the Opera station.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Kids enjoyed the bunker bed.
Excellent
10.0
Pros: Modern hotel in the heart of Madrid. Friendly staff. Walking distance to everything. Great breakfast buffet.
Excellent
10.0
Pros: Best location, in the center of all attractions. Room was clean, service was excelent. I recomend this hotel and would return.
Good
7.5
Pros: Location was exceptional. Breakfast was very good, great variety of choice. Very smart looking hotel, nicely designed. Lovely receptionist.
Excellent
9.6
Pros: Its location in Madrid is wonderful! The staff very friendly
Excellent
8.5
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: It is located centrally. ın the heart of the city center, nearly 200 metres to Sol Square and opposite the San Miguel mercado. Staff is very polite and helpful.
Details
Reviews
Overall 8.7 Excellent
Based on 2,870 reviews
Location
9.6
Breakfast
9.1
Service
9.0
WiFi
8.3
Wellness
7.7
Room
7.3
Value
5.1
Amenities
4.9
Breakfast
9.4
Location
9.3
Service
9.1
Food
8.1
Room
7.4
WiFi
7.2
Comfort
6.1
Value
5.0
Amenities
4.9
Breakfast
9.5
Service
9.3
Location
9.3
Room
6.7
Comfort
5.8
Value
5.2
Amenities
4.9
Location
9.6
Breakfast
9.1
Service
8.3
Room
6.7
Comfort
6.1
Vibe
6.1
Amenities
4.6
Location
9.7
Service
9.2
Breakfast
8.9
Room
7.4
10.0 Excellent
Pros: It was located in the middle of everything. 5-10 min walking distance from all the train stations and major sights. Food around was great, and the staff was superb
Cons: Just having an ironing board and an iron would have been nice but it was not even that big of a deal
9.0 Excellent
Pros: The hotel was in a fantastic location, everything we wanted to see was within walking distance. The hotel room was lovely with a very comfortable bed, good bathroom with great shower, and a very handy minibar. The staff were lovely, very friendly and helpful. Would definitely stay here again. This was our first visit to Madrid and we loved it.
Cons:
9.0 Excellent
Pros: The room was great for us. We could open the window for fresh air and the street view, but it was quiet at night for sleeping. Shower, bed and bedding and breakfast were very nice. Pretty close for walking to the Prado, there is the Market across the street for snacks, and there are bar cafes for quick meals, and convenience stores nearby. Can go on the metro easily from the Opera station.
Cons: An oversight was a very dusty hair blower in the Bathroom. Nothing otherwise.
10.0 Excellent
Pros: Location
Cons: Clean
10.0 Excellent
Pros: Kids enjoyed the bunker bed.
Cons:
10.0 Excellent
Pros: Modern hotel in the heart of Madrid. Friendly staff. Walking distance to everything. Great breakfast buffet.
Cons:
10.0 Excellent
Pros: Best location, in the center of all attractions. Room was clean, service was excelent. I recomend this hotel and would return.
Cons:
7.5 Good
Pros: Location was exceptional. Breakfast was very good, great variety of choice. Very smart looking hotel, nicely designed. Lovely receptionist.
Cons: Bathroom requires updating: shower head loose, shower wall requires maintenance as it is falling to bits, water runs from shower floor to door, toiletry bottles dirty. Magnifying mirror light was off, loose and dirty. The duvet was sandwiched in between two bedsheets, so not hygienic. Not comfortable at all. Housekeeping team hoovering corridors very early in the morning (7.30am)
9.6 Excellent
Pros: Its location in Madrid is wonderful! The staff very friendly
Cons: The size of the rooms. Little for our standard.
8.5 Excellent
Pros:
Cons: Wifi and TV didn't work. Limited restaurant facilities
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros: It is located centrally. ın the heart of the city center, nearly 200 metres to Sol Square and opposite the San Miguel mercado. Staff is very polite and helpful.
Cons:
With a stay at Petit Palace Plaza Mayor, you'll be centrally located in Madrid, just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Located in Madrid (Chamberi), Hotel Eurostars Central is within a 15-minute walk of Gran Via Street and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,842 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Okay
5.0
Pros: Position and the room
Excellent
9.0
Pros: All great:room, staff and breakfast
Excellent
8.0
Pros: The triple room was quite spacious. Good location with few metro stations nearby.
Okay
4.6
Pros: Location
Okay
4.0
Pros: The pictures of the hotel rooms were accurate. The aesthetic of the hotel was well represented within the posted pictures.
Excellent
8.8
Pros: Stayed again here and wasn’t disappointed. Rooms are spacious and clean. Bed comfortable and bathroom clean and functional.
Details
Reviews
Overall 8.4 Excellent
Based on 4,842 reviews
Location
9.3
Breakfast
8.3
Service
7.7
Room
7.3
WiFi
6.9
Comfort
6.6
Bar
2.2
Pool
0.0
Location
9.5
Breakfast
7.5
Comfort
7.1
Room
7.1
Service
7.1
Amenities
5.4
Location
9.3
Breakfast
8.2
Room
7.5
Vibe
7.3
Service
7.0
Wellness
2.6
Location
9.2
Breakfast
8.3
Cleanliness
8.2
Service
7.5
Room
7.0
Comfort
6.6
Amenities
5.5
Location
9.3
Breakfast
8.2
Cleanliness
7.7
Service
7.0
Room
6.3
5.0 Okay
Pros: Position and the room
Cons: Only one person in the reception - room for breakfast- nothing for cleaning the wc- very small parking
9.0 Excellent
Pros: All great:room, staff and breakfast
Cons:
8.0 Excellent
Pros: The triple room was quite spacious. Good location with few metro stations nearby.
Cons: The hotel appeared under-staffed on our first day as there was a long queue at check-in (probably since it was a public holiday).
4.6 Okay
Pros: Location
Cons: Couldn’t sleep, noise from water pipes should get a refund
4.0 Okay
Pros: The pictures of the hotel rooms were accurate. The aesthetic of the hotel was well represented within the posted pictures.
Cons: The service was beyond mediocre; one of the worst experiences I've had so far. Would not recommend to anyone who places an emphasis on service quality.
8.8 Excellent
Pros: Stayed again here and wasn’t disappointed. Rooms are spacious and clean. Bed comfortable and bathroom clean and functional.
Cons: Only decaf coffee provided in room. Breakfast is a bit hectic if it’s busy and expect long wait for table (by long I mean 15 mins)
Located in Madrid (Chamberi), Hotel Eurostars Central is within a 15-minute walk of Gran Via Street and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.3 Excellent
Based on 1,788 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: The staff was very friendly and eager to help.
Excellent
8.0
Pros: very well located, right at Puertas del Sol. two metro stations available 5 minutes walking from the hostel friendly and helpful staff and very clean facilities
Excellent
10.0
Pros: The staff was super friendly and helpful! Enjoyed my stay there!
Good
7.0
Pros: The location was excellent. The staff were helpful. The shared facilities were sufficient, yet one of the showers I used was not able to be closed securely... though not a big deal.
Excellent
10.0
Pros: Clean, surprisingly quiet and exceedingly friendly staff. In all aspects a lot better than expected
Details
Reviews
Overall 8.3 Excellent
Based on 1,788 reviews
Location
9.7
Service
9.0
Room
5.7
WiFi
4.8
Breakfast
2.6
Location
9.6
Service
8.8
Value
5.3
Room
5.3
Comfort
4.5
Location
9.8
Service
9.1
Room
5.1
Comfort
4.2
Location
9.8
Service
9.1
Room
4.5
Comfort
4.3
Location
9.7
Service
9.1
Room
5.3
10.0 Excellent
Pros: The staff was very friendly and eager to help.
Cons: There were no inconveniences of significance.
8.0 Excellent
Pros: very well located, right at Puertas del Sol. two metro stations available 5 minutes walking from the hostel friendly and helpful staff and very clean facilities
Cons: some of the available showers on the bathroom didn't have hot water so had to be careful when selecting the cabin on where to take a shower
10.0 Excellent
Pros: The staff was super friendly and helpful! Enjoyed my stay there!
Cons:
7.0 Good
Pros: The location was excellent. The staff were helpful. The shared facilities were sufficient, yet one of the showers I used was not able to be closed securely... though not a big deal.
Cons: The toilet in the room was too close to the shower for me. I am 185 cm tall and my knees did not fit when I was trying to sit on the toilet, thus I had to use the shared toilet. The shower was missing a door and was small. The window in the bathroom was not able to open a little bit and was either closed or fully open, which put it over the sink making it uncomfortable to use. Also, the room I was in had three people snoring very loudly, one snoring person, the loudest, was there my entire stay, which did not allow me much sleep... even with ear plugs! Therefore, I paid for three nights of really poor sleep. Perhaps there should be a room for people who snore or at least a warning that people in a certain room snore a lot. Nobody likes to pay for a bed and not be able to use it. I understand it is a hostel and things like this happen, though the whole room was shaking with the amount of snoring going on... it was excessive.
10.0 Excellent
Pros: Clean, surprisingly quiet and exceedingly friendly staff. In all aspects a lot better than expected
Cons:
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
With a stay at Hotel Miguel Angel, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 8 minutes by foot from U.S. Embassy. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Overall 8.0 Excellent
Based on 2,866 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: Very clean.
Excellent
9.0
Pros: Breakfast was great and stuff very friendly
Excellent
8.3
Pros: Location Room was nice and good size
Good
6.6
Pros: The location is very good.
Excellent
8.8
Pros: Location of hotel
Okay
5.0
Pros: The location right beside the metro is very convenient. There are also a couple of cool bars & clubs within 5 minutes walk of the hotel.
Excellent
8.0
Pros: The location was very convenient for eating out and shopping. Staff were friendly and were happy to assist (eg in hailing cabs) and I liked the complementary snack available daily just next to the lift area. Wifi was excellent
Okay
4.2
Pros: Nothing
Details
Reviews
Overall 8.0 Excellent
Based on 2,866 reviews
Location
9.0
Service
8.3
WiFi
7.5
Breakfast
7.3
Wellness
7.1
Cleanliness
5.6
Amenities
5.3
Comfort
4.7
Value
4.2
Room
4.0
Vibe
2.9
Location
8.7
Service
8.1
Breakfast
7.2
Wellness
6.2
Cleanliness
5.2
Amenities
4.9
Comfort
4.4
Value
3.9
Room
3.6
Vibe
2.2
Location
9.2
Service
8.7
Breakfast
7.4
Amenities
5.3
Comfort
4.9
Room
4.1
Value
4.0
Vibe
2.7
Location
8.8
Service
8.2
Breakfast
7.2
Amenities
4.8
Value
4.0
Comfort
4.0
Room
2.6
Vibe
2.1
Location
9.1
Service
8.0
Breakfast
6.9
Comfort
4.9
Value
4.3
Room
3.3
Vibe
2.1
8.8 Excellent
Pros: Very clean.
Cons:
9.0 Excellent
Pros: Breakfast was great and stuff very friendly
Cons:
8.3 Excellent
Pros: Location Room was nice and good size
Cons: I feel that access to the pool should not cost extra
6.6 Good
Pros: The location is very good.
Cons: The walls were paper thin and you could always hear people in the rooms next to ours.
We had a mosquito problem in the room.
8.8 Excellent
Pros: Location of hotel
Cons: Furniture and decoration of room.
5.0 Okay
Pros: The location right beside the metro is very convenient. There are also a couple of cool bars & clubs within 5 minutes walk of the hotel.
Cons: There was a charge of €20 every time I wanted to use the pool. I was led to believe that as in every other hotel that I've visited that use of the pool would be included in the price.
8.0 Excellent
Pros: The location was very convenient for eating out and shopping. Staff were friendly and were happy to assist (eg in hailing cabs) and I liked the complementary snack available daily just next to the lift area. Wifi was excellent
Cons: TV channels mostly showed La Liga/Spanish League matches. There was no one to support at the business center
4.2 Okay
Pros: Nothing
Cons: The rooms are old and tired, there was not even international channels!
With a stay at Hotel Miguel Angel, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 8 minutes by foot from U.S. Embassy. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6.9 Good
Based on 1,053 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
Mediocre
3.3
Pros: Localization a little
Excellent
8.8
Pros: The staffs are very nice and helpful. Good value of money. Location is excellent to Metro.
Excellent
8.0
Pros: later on check-in time the staff was very nice, bed was comfortable, good breakfast, excellent location, good Wifi.
Good
6.0
Pros: Good location/nice staff.
Poor
1.0
Pros: Only thing that's good about this place is location, but it's not worth it.
Details
Reviews
Overall 6.9 Good
Based on 1,053 reviews
Location
9.2
WiFi
7.9
Service
5.2
Cleanliness
4.0
Comfort
3.9
Breakfast
3.8
Room
3.6
Vibe
3.5
Food
3.3
Amenities
2.8
Location
9.1
Value
5.9
Service
5.4
Cleanliness
3.5
Breakfast
3.4
Comfort
3.4
Room
3.1
Vibe
2.6
Amenities
2.5
Room
3.1
Location
9.3
3.3 Mediocre
Pros: Localization a little
Cons: Bad! They literally kick you out their hostel in checkout time at 11am I did my checkout and 11:10am I asked to keep my bags there, despite they charge for it. I would like to walk around the city and go back there at 6pm to take my bags and go to the airport But then employee Felix was very rude and saying that I couldn't because it was more than 11am and now I should pay the day-rate because was 11:10am or go out He was screaming and out of control, I don't now if he was drunk or what happened, but to avoid troubles I went out I did not complain about it but they say in description that they have kitchen, but there is only a microwave to use and they almost don't have toilet (saw only 1 toilet and 3 places only to take a shower without toilet for all the hostel) And they also are more expansive than other hostels around, bad choice! I just didn't change to other hostel since the beginning because I was with too much bags
8.8 Excellent
Pros: The staffs are very nice and helpful. Good value of money. Location is excellent to Metro.
Cons: The bed sheet is relatively old. Else are okay.
8.0 Excellent
Pros: later on check-in time the staff was very nice, bed was comfortable, good breakfast, excellent location, good Wifi.
Cons: I arrived there at 7:30am, the guy who opened the door for me wasn't helpful. The place need a better maintenance, lots of quick fix around.
6.0 Good
Pros: Good location/nice staff.
Cons: Could be cleaner.
1.0 Poor
Pros: Only thing that's good about this place is location, but it's not worth it.
Cons: The place is dirty, sheets have stains even when they seem clean, sockets are ripped from the walls, most of the things are broken, there's not a slightest possibility for privacy since beds don't even have the curtains and if you want to take a shower after the cleaning lady cleans the shower rooms, watch out she doesn't see you because she will be rude to you. Because all of that, I didn't even try to have a breakfast at that place hence I cannot say anything about the food.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
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